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MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.
3) Which phase of the systems approach prepares the problem solver by providing a systems 3)
orientation?
A) problem effort B) solution effort
C) preparation effort D) definition effort
Answer: C
Explanation: A)
B)
C)
D)
1
5) The stage of phased development that is not iterative is: 5)
A) design. B) user review.
C) preliminary investigation. D) analysis.
Answer: C
Explanation: A)
B)
C)
D)
8) During which level of the systems analysis is it determined that the problem exists within the 8)
physical system?
A) Element Six — Evaluate the Transformation Processes
B) Element Five — Evaluate the Inputs and the Input Resources
C) Element Seven — Evaluate the Output Resources
D) Element Four — Evaluate the Information Processor
Answer: B
Explanation: A)
B)
C)
D)
9) The management theorist that identified three ways that managers go about selecting the best 9)
alternative was:
A) John Dewey. B) James Martin.
C) Henry Mintzberg. D) Henri Fayol.
Answer: C
Explanation: A)
B)
C)
D)
2
10) The methodology that was intended to produce systems quickly without sacrificing quality is 10)
referred to as:
A) the traditional systems development lifecycle.
B) prototyping.
C) rapid application development.
D) phased development.
Answer: C
Explanation: A)
B)
C)
D)
11) During which level of the systems analysis is it determined that inefficient procedures and 11)
practices might be causing difficulties in transforming the inputs into outputs?
A) Element Two — Compare System Outputs with Standards
B) Element Six — Evaluate the Transformation Processes
12) Which organizational unit is not dedicated to facilitating resource flows? 12)
A) information systems B) human resources
C) finance D) marketing
Answer: D
Explanation: A)
B)
C)
D)
13) The term that is used to describe the hierarchy of diagrams to document a system is called: 13)
A) leveled DFD. B) context diagram.
C) Figure 0 diagram. D) Figure n diagram.
Answer: A
Explanation: A)
B)
C)
D)
3
14) An integrated set of strategies, methodologies, and tools that exists within information engineering 14)
is:
A) rapid application development. B) prototyping.
C) business process reengineering. D) phased development.
Answer: A
Explanation: A)
B)
C)
D)
15) Which of the following data flow diagram symbols can represent a terminator? 15)
A) data storage B) data flows
C) processes D) environmental elements
Answer: D
Explanation: A)
B)
C)
D)
16) During which stage of phased development is project and system feasibility evaluated? 16)
A) preliminary construction B) preliminary investigation
C) analysis D) final construction
Answer: B
Explanation: A)
B)
C)
D)
17) Which BPR process is the complete redesign of a system with the objective of changing its 17)
functionality?
A) information engineering B) reverse engineering
C) reengineering D) restructuring
Answer: C
Explanation: A)
B)
C)
D)
18) Which feature of phased development was taken from prototyping? 18)
A) the iterative solicitation of user feedback
B) the logical sequence of stages
C) the idea that user involvement includes participation in development
D) applying business area analysis
Answer: A
Explanation: A)
B)
C)
D)
4
19) When the mental process of a single manager selects the best alternative, he/she is using: 19)
A) bargaining. B) analysis. C) judgment. D) guesswork.
Answer: C
Explanation: A)
B)
C)
D)
20) Which of the following is not a stage in developing a requirements prototype? 20)
A) Identify user needs. B) Use the prototype.
C) Determine if the prototype is acceptable. D) Develop a prototype.
Answer: B
Explanation: A)
B)
C)
D)
21) At which step in the definition effort does the manager study the position of the system in relation 21)
to its environment?
A) Identify the firm’s subsystems.
B) Recognize the environmental system.
C) Analyze system parts in a certain sequence.
D) Proceed from a system to a subsystem level.
Answer: D
Explanation: A)
B)
C)
D)
22) Which project management mechanism is a horizontal bar chart that includes a bar for each task to 22)
be performed?
A) Gantt chart B) CPM diagram
C) Excel spreadsheet D) PERT chart
Answer: A
Explanation: A)
B)
C)
D)
5
24) Which BPR process had its origin in business intelligence? 24)
A) restructuring B) information engineering
C) reengineering D) reverse engineering
Answer: D
Explanation: A)
B)
C)
D)
25) The BPR process that is the transformation of a system into another form without changing its 25)
functionality is:
A) reengineering. B) restructuring.
C) information engineering. D) reverse engineering.
Answer: D
Explanation: A)
B)
C)
D)
26) When the process of the SDLC is followed while BPR is engaged, it is referred to as: 26)
A) restructuring. B) backward engineering.
C) reengineering. D) forward engineering.
Answer: D
Explanation: A)
B)
C)
D)
27) Which statement is false regarding the MIS steering committee? 27)
A) The task of the committee is to carry out the overall strategy that is established by the
executive committee.
B) The committee resolves conflicts that arise concerning priorities for computer use.
C) The committee establishes policies that ensure computer support for achieving the strategic
objectives of the firm.
D) The committee disbands at the completion of the project.
Answer: D
Explanation: A)
B)
C)
D)
28) Which of the following is not one of the judgments John Dewey used in adequately resolving a 28)
controversy?
A) Analyze the controversy. B) Recognize the controversy.
C) Weigh alternative claims. D) Form a judgment.
Answer: A
Explanation: A)
B)
C)
D)
6
29) During which stage of phased development does training occur? 29)
A) preliminary construction B) final construction
C) system test and installation D) design
Answer: B
Explanation: A)
B)
C)
D)
30) Which of the following is not a stage in developing an evolutionary prototype? 30)
A) Develop a prototype. B) Code the operational system.
C) Use the prototype. D) Identify user needs.
Answer: B
Explanation: A)
B)
C)
D)
SHORT ANSWER. Write the word or phrase that best completes each statement or answers the question.
31) A ________ is a condition or event that is harmful or potentially harmful or beneficial or 31)
potentially beneficial to the firm.
Answer: problem
Explanation:
32) A ________ is a graphic representation of a system that uses four symbol shapes to 32)
illustrate how data flows through interconnected processes.
Answer: data flow diagram
Explanation:
34) A ________ consists of a group of logically related data elements that travel from one point 34)
or process to another.
Answer: data flow
Explanation:
35) A ________ is a signal that things are going better or worse than planned. 35)
Answer: problem trigger
Explanation:
36) A ________ is a drawing that identifies activities and links them with arrows to 36)
show the sequence in which they are to be performed.
Answer: network diagram
Explanation:
37) The term ________ is used to describe the entire firm. 37)
Answer: enterprise
Explanation:
7
38) The ________ of a system is defined as the job that it performs. 38)
Answer: functionality
Explanation:
40) A ________ is a horizontal bar chart that includes a bar for each task to be performed. 40)
Answer: Gantt chart
Explanation:
41) A ________ includes all of the persons who participate in the development of an 41)
information system.
Answer: project team
Explanation:
42) ________ prepares the problem solver by providing a systems orientation. 42)
Answer: Preparation effort
Explanation:
44) A ________ is a condition that is produced by the problem and is usually more obvious 44)
than the root cause of the problem.
Answer: symptom
Explanation:
TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false.
46) When management is evaluated during the definition effort, the organizational structure is also 46)
evaluated.
Answer: True False
Explanation:
47) A requirements prototype is developed as a way to define the functional requirements of the new 47)
system when the users are unable to articulate exactly what they want.
Answer: True False
Explanation:
48) A use case is a narrative description in paragraph format that occurs between a primary and 48)
secondary system.
Answer: True False
Explanation:
8
49) A methodology is a process of solving a problem. 49)
Answer: True False
Explanation:
50) Business process redesign has also been called reengineering. 50)
Answer: True False
Explanation:
51) One of the potential pitfalls of prototyping is that the user plays a more active role in system 51)
development.
Answer: True False
Explanation:
52) An advantage of having an MIS steering committee is that the computer will be used to support 52)
users throughout the firm.
Answer: True False
Explanation:
53) The traditional systems development life cycle is often referred to as the waterfall approach. 53)
Answer: True False
Explanation:
54) A problem is always a condition or event that is harmful or potentially harmful to the firm. 54)
Answer: True False
Explanation:
55) A project team includes all of the persons who participate in the development of an information 55)
system.
Answer: True False
Explanation:
56) The definition effort phase is usually stimulated by a problem trigger. 56)
Answer: True False
Explanation:
57) John Dewey is credited for originating a systematic problem-solving process. 57)
Answer: True False
Explanation:
59) A prototype is a version of a potential system that provides developers and potential users with an 59)
exact replica of how the system in its completed form will function.
Answer: True False
Explanation:
9
60) A data flow consists of a group of logically related data elements that travel from one point or 60)
process to another.
Answer: True False
Explanation:
61) The definition effort phase involves identifying alternative solutions, evaluating them, and 61)
selecting the one that appears best.
Answer: True False
Explanation:
62) Reverse engineering does not change the functionality of a system. 62)
63) The phased development methodology is a combination of the traditional SDLC, prototyping, and 63)
RAD.
Answer: True False
Explanation:
64) The last phase of the RAD life cycle is evaluation. 64)
Answer: True False
Explanation:
65) A data flow diagram is a graphic representation of a system that uses four symbol shapes to 65)
illustrate how data flows through interconnected processes.
Answer: True False
Explanation:
66) All alternative solutions must be evaluated using the same evaluation criteria. 66)
Answer: True False
Explanation:
67) Technical quality is a measure of what a system does, while functional quality is a measure of how 67)
it does it.
Answer: True False
Explanation:
68) RAD is an integrated set of strategies, methodologies, and tools that exists within an overall 68)
framework called information science.
Answer: True False
Explanation:
69) The systems approach involves a series of steps broken into four phases. 69)
Answer: True False
Explanation:
10
70) A prototyping toolkit includes separate software systems, such as electronic spreadsheets or 70)
database management systems, each capable of producing a portion of the desired system features.
Answer: True False
Explanation:
71) During the phased development methodology the preliminary investigation and analysis stages 71)
may be repeated several times.
Answer: True False
Explanation:
73) A Figure 0 diagram documents a single process of a DFD in a greater amount of detail. 73)
Answer: True False
Explanation:
74) Evaluation criteria measures how well an alternative would solve the problem. 74)
Answer: True False
Explanation:
75) When drawing a context diagram, only one process symbol is drawn. 75)
Answer: True False
Explanation:
ESSAY. Write your answer in the space provided or on a separate sheet of paper.
79) What is the basis for project management and how can this be illustrated?
Answer: The basis for project management is the project plan. The plan can be achieved by creating a Gantt chart
or a network diagram. This is also called a CPM or PERT.
80) List the five steps involved in the solution effort of the systems approach.
Answer: 1) Identify alternative solutions; 2) Evaluate the alternative solutions; 3) Select the best solution; 4)
Implement the solution; 5) Follow up to ensure that the solution is effective.
11
Answer Key
Testname: C7
1) A
2) A
3) C
4) C
5) C
6) C
7) C
8) B
9) C
10) C
11) B
12) D
13) A
14) A
15) D
16) B
17) C
18) A
19) C
20) B
21) D
22) A
23) B
24) D
25) D
26) D
27) D
28) A
29) B
30) B
31) problem
32) data flow diagram
33) Functional quality
34) data flow
35) problem trigger
36) network diagram
37) enterprise
38) functionality
39) process
40) Gantt chart
41) project team
42) Preparation effort
43) data store
44) symptom
45) context diagram
46) TRUE
47) TRUE
48) FALSE
49) FALSE
50) TRUE
12
Answer Key
Testname: C7
51) FALSE
52) TRUE
53) TRUE
54) FALSE
55) TRUE
56) TRUE
57) TRUE
58) FALSE
59) FALSE
60) TRUE
61) FALSE
62) TRUE
63) TRUE
64) FALSE
65) TRUE
66) TRUE
67) FALSE
68) FALSE
69) FALSE
70) TRUE
71) FALSE
72) FALSE
73) FALSE
74) TRUE
75) TRUE
76) Users and developers like prototyping because communications between the developer and user are improved and the
developer can do a better job of determining the user’s needs. The user plays a more active role in system
development. The developers and the users spend less time and effort in developing the system. And finally,
implementation is much easier because the user knows what to expect.
77) Preliminary investigation, analysis, design, preliminary construction, user review, final construction, and system test
and installation.
78) Through analysis, judgment, and bargaining.
79) The basis for project management is the project plan. The plan can be achieved by creating a Gantt chart or a network
diagram. This is also called a CPM or PERT.
80) 1) Identify alternative solutions; 2) Evaluate the alternative solutions; 3) Select the best solution; 4) Implement the
solution; 5) Follow up to ensure that the solution is effective.
13
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Fig. 138.—Engraved shell. British Museum.
The first engravers who attacked precious stones had no
diamond dust. They supplied its place with emery powder, which was
to be found in unlimited quantities in the islands of the Archipelago,
whence it was imported by the Phœnicians at a very early date.
Moreover there was nothing to prevent them crushing the precious
stones belonging to the class called corundum, such as sapphires,
rubies, amethysts, emeralds, and the oriental topaz. No doubt the
lathe or wheel was a comparatively late invention. M. Soldi thinks it
hardly came into use in Mesopotamia till about the eighth century
B.C. Before that the continuous rotary movement that was so
necessary for the satisfactory conduct of the operation was obtained
by other means. According to M. Soldi they must have employed for
many centuries a hand-drill turned by a bow, like that of a modern
centre-bit or wimble.[304]
Fig. 139.—Chalcedony cylinder. British Museum.