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Received: 12 October 2022 Revised: 23 November 2023 Accepted: 25 November 2023

DOI: 10.1111/jscm.12313

ORIGINAL ARTICLE

Building an antifragile supply chain: A capability blueprint


for resilience and post-disruption growth

Ethan Nikookar 1 | Mark Stevenson 2 | Mohsen Varsei 3

1
Centre for Supply Chain Research,
School of Business, University of Abstract
Wollongong, Wollongong, New South Considerable research has focused on how supply chains can better handle
Wales, Australia
disruptions. Consequently, concepts such as supply chain robustness and engi-
2
Department of Management Science,
Lancaster University Management School,
neering resilience have emerged, with the dominant emphasis being that dis-
Lancaster University, Lancaster, UK ruptions are a wholly bad thing to be avoided or resisted. However, recent
3
Procurement Excellence Management, discourse in the supply chain disruption management literature, such as the
The University of Sydney, Sydney, New
social–ecological interpretation of supply chain resilience, suggests that disrup-
South Wales, Australia
tions can be positioned more positively as potential catalysts for growth. Yet
Correspondence little is known about the capabilities required for a supply chain to grow fol-
Ethan Nikookar, Centre for Supply Chain
lowing disruption. The emerging concept of supply chain antifragility focuses
Research, School of Business, University
of Wollongong, Wollongong, New South specifically on growth, providing an arrowhead for investigating what enables
Wales, Australia. firms to grow following disruption. Utilizing a metaphorical transfer method,
Email: Ethan_nikookar@uow.edu.au;
Ethan.nikookar@aib.edu.au
this research translates the capabilities of individuals—those who grow psy-
chologically and emotionally after experiencing trauma—into supply chain
capabilities that enhance antifragility. Five key capabilities for building anti-
fragility in supply chains are identified: supply chain mindfulness, supply
chain transformative learning, supply chain plasticity, supply chain bricolage,
and supply chain collaboration. Furthermore, a hierarchy of capabilities is
revealed that points to a sequential approach to capitalizing on the potential
growth opportunities presented by supply chain disruptions. The findings are
sense-checked through focus groups with practitioners, informing the develop-
ment of five propositions. This research contributes to theory development on
handling supply chain disruptions by providing a capability blueprint for post-
disruption growth that complements the literature on social–ecological supply
chain resilience. Finally, this research highlights the value of metaphorical
transfer as an innovative approach for understanding contemporary supply
chain phenomena and advancing novel theoretical frameworks.

KEYWORDS
metaphorical transfer, social–ecological systems, supply chain antifragility, supply chain
disruption, supply chain resilience

This is an open access article under the terms of the Creative Commons Attribution-NonCommercial-NoDerivs License, which permits use and distribution in any
medium, provided the original work is properly cited, the use is non-commercial and no modifications or adaptations are made.
© 2023 The Authors. Journal of Supply Chain Management published by Wiley Periodicals LLC.

J. Supply Chain Manag. 2024;60:13–31. wileyonlinelibrary.com/journal/jscm 13


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14 JOURNAL OF SUPPLY CHAIN MANAGEMENT

INTRODUCTION The current research employs a metaphorical transfer


method (Stephens et al., 2022) to shed light on the capa-
Substantial research over the last two decades has investi- bilities that foster supply chain antifragility. Leveraging
gated how companies can handle disruptions by the growth experienced by some trauma survivors as a
building supply chain robustness and resilience metaphor for antifragility, this research transposes the
(e.g., Brandon-Jones et al., 2014; Wieland, 2021). The domi- insights gained from the source domain, which is the psy-
nant discourse in this literature positions disruptions as chology literature (e.g., Tedeschi & Calhoun, 2004), onto
inherently negative events to be avoided or resisted the target domain, which is the supply chain manage-
(Durach et al., 2015). If efforts to avoid or resist a disruption ment (SCM) literature, to identify capabilities that build
fail, then the supply chain needs the capability to recover supply chain antifragility (see Stephens et al., 2022). Fol-
(Rice & Caniato, 2003). Recent research, however, has chal- lowing the transposition process, conjectures are sense-
lenged this wholly negative perception of supply chain dis- checked through focus groups with industry practitioners
ruptions (e.g., Nikookar et al., 2021; Wieland et al., 2023). from Australia, France, and Canada. This serves to main-
For example, building upon social–ecological systems tain discipline over the metaphorical transfer process
thinking, Wieland and Durach (2021, p. 316) redefined sup- (Weick, 1989), thereby ensuring that any emerging the-
ply chain resilience as “the capacity of a supply chain to ory is rooted in supply chain practice.
persist, adapt, or transform in the face of change.” The This research makes several theoretical and methodo-
transformative element emphasized in this definition posi- logical contributions. First, it provides a blueprint for
tions a disruption more positively as a potential catalyst for growth following supply chain disruption. Five key capa-
growth. Growth, however, is only one of many elements of bilities or antecedents of an antifragile supply chain are
this latest conceptualization of supply chain resilience. delineated: supply chain mindfulness, supply chain trans-
Antifragility, an emerging concept originating from formative learning, supply chain plasticity, supply chain
Taleb (2012), is focused specifically on growth. It posits bricolage, and supply chain collaboration. Furthermore,
that a system can strengthen and grow through exposure the interconnectedness of these antecedents is disen-
to volatility and shocks, analogous to muscle growth tangled to reveal a hierarchy of capabilities. This means
through exercise. In the context of the present research, that fostering supply chain antifragility involves a
an antifragile supply chain is one that derives gains—both sequential, path-dependent approach to harnessing
financial and non-financial—from disruption (Nikookar the opportunities arising from supply chain disruptions.
et al., 2021; Yan et al., 2022). Disruptive events triggered The research adds to the evolving discourse on handling
by volatility and shocks could therefore present growth supply chain disruptions and responds to calls for
opportunities. For example, firms that are able to research specifically on how antifragility can be built in
innovate could capitalize on shifts in the competitive supply chains (Größler, 2020; Nikookar et al., 2021).
environment that take place during the course of a Finally, the research demonstrates the utility of working
disruption (Yan et al., 2022). The notion of supply chain with metaphors when investigating contemporary supply
antifragility is gaining traction in practice as an important chain phenomena at an immature stage of development
element of post-pandemic operations (e.g., Landon, 2020). (e.g., Stephens et al., 2022). The insights provided can
However, scholarly research is at a nascent stage of devel- guide fellow researchers throughout the process of choos-
opment (e.g., Größler, 2020; Nikookar et al., 2021). In par- ing a metaphor and applying the metaphorical transfer
ticular, little is known about the capabilities required method to develop novel supply chain theory.
to build supply chain antifragility and facilitate growth The remainder of this article is organized as follows.
after disruption (Nikookar et al., 2021; Priyadarshini First, the background to this research is provided, dem-
et al., 2022). onstrating how supply chain antifragility relates to the
A supply chain must first survive a disruption before concepts of supply chain robustness and supply chain
events can be leveraged as an opportunity for growth. resilience, followed by a description of the metaphorical
Hence, the concept of supply chain antifragility builds transfer process. The metaphorical links between
upon established theories of supply chain robustness and post-traumatic growth (PTG) and antifragility are then
resilience, complementing recent insights on social– established as a basis for identifying the capabilities
ecological supply chain resilience by offering a focal that contribute to growth following supply chain dis-
point for examining how firms can grow following dis- ruption. As part of this process, the results of sense-
ruption. In this sense, antifragility emerges as a critical checking the conjectures with practitioners are reported
characteristic of supply chains within the framework of before the propositions are presented. The last
the social–ecological systems interpretation of resilience section concludes the study and provides avenues for
(Wieland, 2021; Wieland et al., 2023). future research.
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BUILDING AN ANTIFRAGILE SUPPLY CHAIN 15

B A C K G R O U N D : FR O M A V O I D I N G Rutherford, 2004, p. 24), an antifragile supply chain is cer-


TO EMB RACI N G DI S RU PTI ON tainly resilient but places a greater emphasis on growth. In
other words, developing antifragile capabilities ensures that
Much research attention over the last two decades has been the growth potential suggested in the social–ecological resil-
dedicated to understanding how supply chains can handle ience literature is realized in a supply chain context.
disruptions. Building supply chain robustness, which liter- Prior research has demonstrated that although supply
ally corresponds to being physically sturdy, solid, and chain robustness and the two interpretations of
unlikely to break, was initially proposed as a means of supply chain resilience share some commonalities, their
resisting or withstanding the potential consequences of dis- varying emphases mean they require different capabili-
ruptions (Brandon-Jones et al., 2014; Durach et al., 2015). ties for implementation. For example, supply chain
Despite extensive efforts to foster robust supply chains, it robustness ensures the continuity of operations in a sup-
has become increasingly apparent that certain disruptions ply chain during the course of a disruption by incorporat-
are inevitable. Later, the concept of supply chain resilience ing redundant resources that buffer against the
emerged. The initial interpretations of supply chain resil- disruption (Azadegan et al., 2013; Durach et al., 2015;
ience, or what Holling (1996) referred to as engineering Talluri et al., 2013), while engineering resilience places a
resilience, focused on the recovery or swift restoration of greater emphasis on flexibility to enable a swift recovery
supply chain operations following a disruption if efforts to from unforeseen events (Nikookar & Yanadori, 2022b).
withstand it failed (Rice & Caniato, 2003). Similarly, supply chain antifragility—or the ability to
Understanding of what it means to be resilient has grow following a disruption—will require its own unique
continued to evolve in various other fields of research, set of capabilities (Nikookar et al., 2021).
where notions of resilience have been expanded from This research aims to identify the capabilities that
engineering resilience to social–ecological resilience, allow a supply chain to grow following disruption,
thereby incorporating an ability to adapt or transform in thereby exhibiting the characteristic of antifragility. Spe-
the face of disruption. Thus, drawing on social–ecological cifically, the following research question is addressed:
systems thinking, Wieland and Durach (2021, p. 316)
redefined supply chain resilience as “the capacity of a • RQ: What capabilities enable a supply chain to grow
supply chain to persist, adapt, or transform in the face of from a supply chain disruption?
change.” This contemporary conceptualization of resil-
ience moves away from portraying disruptions as solely The next section outlines the metaphorical transfer
negative occurrences (Durach et al., 2015). Specifically, method, which was used to answer this research
integrating a transformative component into the defini- question.
tion of supply chain resilience suggests a potential for
post-disruption growth (Wieland et al., 2023).
In the same vein, the central premise of antifragility is METAPHORICAL TRANSFER
that “enduring volatility is one thing; what about benefit- METHOD
ing from it?” (Taleb, 2012, p. 54). Hence, an antifragile
supply chain embraces disruptions and seeks to thrive, not This research employs the concept of trauma and uses
just survive, in disruptive settings. The core tenets of sup- the PTG of individuals as a metaphor for generating
ply chain antifragility find resonance in adjacent fields of insight into the capabilities essential for building supply
research, such as disruptive innovation, where the positive chain antifragility. Table 1 summarizes the criteria for
byproducts of disruptions are also highlighted metaphor selection based on the guidelines proposed by
(Hendriksen, 2023). This includes the market opportuni- Stephens et al. (2022). The following subsections elabo-
ties created by newcomers who disrupt established market rate on the criteria and delineate the processes followed
dynamics and shake up the competitive landscape before to arrive at the contributions of the current research.
moving gradually upward (e.g., Dan & Chieh, 2010).
It is important to emphasize that supply chain antifragi-
lity is not being advocated here as a replacement for supply The use of metaphors for theory
chain resilience. Instead, antifragility has the potential to development
complement the social–ecological view of supply chain
resilience. In fact, it provides an arrowhead for focusing The use of metaphors has proven to be an invaluable
specifically on achieving growth following a supply chain means of opening up new avenues for theory building and
disruption. Just like a “resilient supply chain … is certainly development, not only in broader academic spheres but
robust, but it offers much more” (Christopher & also in SCM (Garud & Kotha, 1994; Stephens et al., 2022;
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16 JOURNAL OF SUPPLY CHAIN MANAGEMENT

TABLE 1 Application of metaphorical imagination.

Metaphorical imagination
(from Stephens et al., 2022) Application in this study
Suitability of the Aptness—Is the metaphor believable? A noteworthy similarity exists between individuals who adapt
metaphor positively to traumatic experiences and certain supply chains that
not only withstand disruptions but also capitalize on them to
emerge stronger and enhance their competitive positioning.
Richness—Is the source domain The rich academic literature on PTG, rooted in psychology, serves as a
theoretically rich? robust theoretical foundation for knowledge transfer to the domain
of supply chain management.
Interestingness—Is the metaphor a A novel, live metaphor, drawn from a disparate domain and, to the
source of surprising conjectures? best of our knowledge, not utilized in prior research within the
realm of supply chain management, is chosen. This novel approach
affords a fresh lens through which to examine supply chain
phenomena.
Formal Transposition—Projecting the source The source and target domains undergo comparison across three tiers
metaphorical concept onto the target phenomenon of generalization: Ontological, analogical, and identity.
transfer Interpretation—Assigning further Within the framework of many-to-one homomorphic transformation,
implications from the transposition only elements pertinent to the target domain are retained from the
source domain.
Correction—Developing theoretical Five key supply chain capabilities essential for fostering antifragility in
conjectures supply chains are identified based on human capabilities
contributing to PTG; the conjectures are subsequently validated
through focus groups involving industry practitioners.
Spelling out—Testing the assertions and This research introduces five propositions that offer avenues for future
hypotheses operationalization and empirical validation through alternative
research methodologies.

Abbreviation: PTG, post-traumatic growth.

Tsoukas, 1991). This method engages in what Weick in this research because it meets Stephens et al.’s (2022)
(1989) termed “disciplined imagination,” contributing to triad of criteria: aptness, theoretical richness, and the
theory building and a nuanced understanding of novel potential for generating surprising conjectures.
concepts (Bacharach, 1989, as cited in Boxenbaum & To assess the aptness of the metaphor, this study
Rouleau, 2011). adopted a framework with ontological, analogical, and
While metaphors are relatively underutilized in SCM identity-related dimensions, as proposed by Chen et al.
research, they have been widely employed in other (2013) and recommended by Stephens et al. (2022). At
branches of humanities and social science (Stephens the ontological level, a compelling parallel emerges
et al., 2022). A seminal example in our discipline by between the experience of individuals undergoing trauma
Garud and Kotha (1994) used the brain as a metaphor to and of supply chains facing disruption. Both entities—
understand the design of flexible manufacturing systems. whether humans or supply chains—experience and
Other examples include the use of athletes as a metaphor respond to seismic events, causing major disruptions with
for understanding leanness and agility (Browning & adverse consequences. At the analogical level, the PTG
Heath, 2009) and divorce for understanding buyer– literature identifies certain capabilities that enable per-
supplier relationship dissolution (Chen et al., 2013). More sonal growth following trauma (e.g., Tedeschi
recently, Wieland (2021) used a dance performance as a et al., 2018). This study will later suggest that such capa-
metaphor to shed light on supply chain resilience. bilities find resonant counterparts in the supply chain lit-
erature, which are introduced as antecedents of supply
chain antifragility. Lastly, at the identity level, similarities
The choice of metaphor exist between the growth experienced by individuals after
trauma and the benefits derived by a supply chain from
PTG, grounded in individuals experiencing growth fol- disruption, although the concept of growth in each con-
lowing a traumatic event, was selected as the metaphor text may not be conceptually perfectly congruent.
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BUILDING AN ANTIFRAGILE SUPPLY CHAIN 17

Richness refers to the theoretical body of knowledge of generalization. At the ontological level, an abstract
underpinning the metaphor (Hunt & Menon, 1995, as link is formed between individuals experiencing trauma
cited in Stephens et al., 2022). The richness of the meta- and supply chains facing disruption. A finer granularity
phor employed in this research stems from its deep theo- emerges at the analogical level, in which capabilities
retical underpinning, primarily rooted in psychology enabling growth after trauma are identified through an
(Tedeschi et al., 2018), which offers a comprehensive academic literature review of PTG. These nuanced meta-
platform for importing theories, terminologies, and con- phorical insights offer useful mappings of supply chains
cepts into the SCM domain. This richness satisfies Ste- (Garud & Kotha, 1994). At the underpinning identity
phens et al.’s (2022) criterion and lends itself to level, shared principles or qualities, such as a growth
innovative applications in supply chain contexts. mindset or gaining from trauma, are distilled across both
Finally, a suitable metaphor needs to be interesting domains.
(Stephens et al., 2022) and serve as a source of surprising
conjectures. PTG satisfies this criterion, as the notion that
individuals may gain from experiencing trauma is some- Metaphor interpretation
what counterintuitive—as is the notion of antifragility.
Stephens et al. (2022) and Hunt and Menon (1995) sug- Interpretation focuses on progressively refining initial
gested that the interestingness of a metaphor is not solely metaphorical insights through a many-to-one homomor-
a function of its similarities with the target domain; its phic transformation, retaining only key facets linking the
divergences also contribute. Indeed, some capabilities of source and target domains (Chen et al., 2013; Garud &
individuals who experienced PTG, such as spirituality Kotha, 1994; Tsoukas, 1991). Revisiting the analogical
and mental health (Koutrouli et al., 2012; Wu level allows for a selective retention of individuals’ capa-
et al., 2019), lack a direct parallel in SCM. These capabili- bilities that parallel the capabilities that make supply
ties are discarded as a natural part of a robust metaphori- chains antifragile.
cal transfer process (Garud & Kotha, 1994), which
involves a systematic mapping of the source onto the tar-
get (Chen et al., 2013). Correction
In summary, the metaphor guiding this research
passes the test stipulated by Stephens et al. (2022), effec- Correction in this research involves developing theoreti-
tively serving as an innovative tool to “conceive of the cal propositions from the metaphorical transfer process
topic [of supply chain antifragility] through a different based on the core principles shared between the source
vehicle” (Tsoukas, 1991, p. 569). and target domains. The propositions aim to delineate
the essential capabilities for building an antifragile sup-
ply chain. While prior studies, such as those by Garud
The metaphorical transfer process and Kotha (1994) and Chen et al. (2013), relied primarily
on metaphorical transformation, this research takes a
The framework for metaphorical transfer proposed by more integrative approach. It adopts two-sided connec-
Stephens et al. (2022) offers a systematic approach to tions with supply chain practitioners to inform theory
unleashing the latent potential of metaphors for theory development, as suggested by Ployhart and Bartunek
building in the SCM domain. This framework comprises (2019). That is, consultations with supply chain execu-
four steps: (1) metaphor transposition to the target tives and managers were conducted before the proposi-
domain, (2) metaphor interpretation to generate novel tions were formulated. This step ensures that the insights
conjectures, (3) correction through developing novel con- gained from the source domain have implications for the
jectures, and (4) spelling out the theoretical implications. target domain, thus allowing for potential corrections
The present research adopts this methodological frame- based on practitioner feedback (Stephens et al., 2022).
work while integrating insights from Tsoukas (1991), This step is not an exhaustive empirical analysis
Garud and Kotha (1994), and Chen et al. (2013). aimed at theory testing; that is beyond the scope of the
current research and arguably beyond the purpose of a
metaphorical transfer method. Rather, it serves to sense-
Metaphor transposition check conjectures and maintain discipline over the trans-
fer process. To this end, four virtual focus groups were
Transposition is the act of projecting the source attributes convened in July and August 2022, involving 12 supply
onto the target domain. This research compares two chain executives and managers from Australia, France,
domains at the ontological, analogical, and identity levels and Canada, with 12–24 years of experience across
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18 JOURNAL OF SUPPLY CHAIN MANAGEMENT

diverse sectors, including aviation, retail, aerospace, auto- series of five propositions. These propositions are not
motive, construction, and housing, as well as not- only conceptually valuable but also crafted to provide a
for-profit organizations. The represented organizations starting point for future investigations using other empir-
have not only weathered significant supply chain disrup- ical approaches. To summarize, Figure 1 illustrates the
tions but also recorded growth—be it financial, opera- methodological steps taken in this research.
tional, or both—during periods when their competitors
floundered. The growth trajectories of these organiza-
tions, against the backdrop of industry-wide challenges, PTG AN D S U PP L Y C H A IN
provide a rich context for our analysis, offering a distinct ANTIF RAG ILITY
perspective on navigating supply chain disruptions.
The focus group discussions were structured to elicit In line with Stephens et al.’s (2022) metaphorical transfer
perspectives on the factors that were pivotal for post-dis- pathway framework, this research first establishes onto-
ruption growth, but without sharing the initial findings logical links between the source and target domains
from the metaphorical transfer process. Subsequently, before the metaphor is transposed onto the target domain
the open discussions were transcribed and subjected to at an analogical level to derive novel conjectures. These
qualitative open-coding analysis, resulting in the identifi- conjunctures undergo a correction process, culminating
cation of themes and patterns that resonated with the five in a set of propositions that delineate the five capabilities
supply chain capabilities derived from the metaphorical essential for growth from a supply chain disruption.
transfer process. This approach reaffirmed the conjec-
tures while benefiting from the unscripted insights of
industry participants. Ontological links

Drawing upon PTG as a metaphor, this research exam-


Spelling out the theoretical implications ines how a supply chain can grow to emerge stronger
from disruption. Trauma in this context refers to an event
Finally, spelling out the theoretical implications involves of “seismic proportions” (Calhoun & Tedeschi, 1998,
presenting the assertions—in this case, in the form of a p. 360), such as a robbery, assault, or the death of a loved

Ontological level

Supply chain that experiences


Individual that experiences trauma Entity faces and responds to a seismic
disruption
event

Analogical level

Source domain Target domain

Post-traumatic growth Supply chain antifragility

Reflective Rumination Capability Supply Chain Mindfulness Capability

Spelling out novel conjectures


Tranformative Learning Capability Supply Chain Transformative Learning Capability
Translation of equivalent Sense-checking the
capabilities from the source outcomes of the
Goal Disengagement Capability Supply Chain Plasticity Capability Propositions
to the target domain metaphorical transfer
(P1 to P5)
Adaptive Goal Modification Capability Supply Chain Bricolage Capability process

Social Support Utilization Capability Supply Chain Collaboration Capability

Spirituality Discarded non-


equivalent
Mental Health capabilities

Identity level

Individual grows following a


Entity has a focus on growth or gain Supply chain gains from disruption
traumatic event
following the seismic event

Transposition Interpretation Correction Spelling Out

F I G U R E 1 The metaphorical transfer process adopted in this article (based on Chen et al., 2013; Garud & Kotha, 1994; Stephens
et al., 2022; Tsoukas, 1991).
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BUILDING AN ANTIFRAGILE SUPPLY CHAIN 19

one. Although the experience of trauma for some survi- trauma survivors. Additionally, supply chain collabora-
vors can result in mental or emotional wounds or long- tion parallels the role of social support utilization capabil-
term psychiatric issues (Heiman, 2004), many others ity, assisting supply chains in emerging stronger from
remain resilient and adapt to the post-trauma situation disruption.
(Bonnano, 2004). Meanwhile, for a subset of trauma sur- Moreover, research on PTG highlights that survivors
vivors, enduring trauma can spur positive change in their experience growth by undertaking a series of sequential
lives (Calhoun & Tedeschi, 2006), and these are the indi- steps, encompassing reflective rumination, learning from
viduals that the current research examines as an analogi- trauma, swiftly disengaging from invalidated goals, and
cal reference. adapting their life narratives (Tedeschi & Calhoun, 2004).
Events of seismic proportion also occur in business In alignment with this, it is suggested that building anti-
settings. Consider the COVID-19 pandemic as a recent fragility in supply chains is a sequential, path-dependent
example. While the pandemic has left wounds on individ- process. It involves a set of successive steps that must be
uals’ health and well-being, it has also triggered massive undertaken to capitalize on potential opportunities that
disruptions in supply chains and adversely affected their arise during supply chain disruptions. Upon encounter-
financial and non-financial performance. However, simi- ing a disruption, organizations must systematically scru-
lar to the effect of trauma on individuals, the impact of tinize every aspect of the event, assimilate this
the pandemic on supply chains was not evenly understanding with their own or others’ past experiences,
distributed—some failed, others adapted, and a unique and possibly invalidate certain current goals. New goals
set thrived (Dube et al., 2022). Nikookar et al. (2021) are subsequently established and pursued. Collaboration
referred to the latter group as antifragile supply chains. with supply chain partners supports progression through
This ontological comparison demonstrates that PTG these transformative steps by providing access to
serves as a valid metaphorical lens through which anti- resources controlled by other members of the supply
fragility in supply chains may be conceptualized and the- chain’s ecosystem. Figure 2 illustrates the successive
orized, as subsequently elaborated upon at the analogical steps for developing supply chain antifragility, providing
level. a capability blueprint for enabling growth from supply
chain disruption.

PTG and antifragility at the analogical level


From reflective rumination to supply chain
Insights from the psychology literature reveal that indi- mindfulness
viduals demonstrating PTG leverage a sequence of capa-
bilities, including reflective rumination, learning derived The PTG literature identifies rumination as a pivotal
from trauma, rapid disengagement from invalidated capability that triggers the cognitive process underpin-
objectives, and the reshaping of goals accompanied by ning growth following trauma (Lindstrom et al., 2013).
the formulation of new life narratives (Rajandram Within the social and behavioral sciences, interpretations
et al., 2011). These individuals also rely on robust social of rumination vary. While scholars such as Lyubomirsky
support mechanisms that facilitate the nurturing of such and Nolen-Hoeksema (1995) regarded rumination exclu-
capabilities (Calhoun & Tedeschi, 2004). Collectively, sively as intrusive thinking, associating it with negative
these capabilities distinguish persons experiencing PTG, psychological impacts, other scholars, such as Martin and
and who emerge stronger in certain life domains, from Tesser (1996), have suggested that rumination can serve a
those suffering from post-traumatic stress disorder or purposeful role by facilitating adaptive problem-solving.
characterized simply as resilient. Treynor et al. (2003) distinguished between two forms of
Aligning PTG ontologically with the concept of anti- ruminative thinking: brooding, a passive focus on emo-
fragility, the current research posits that cultivating com- tional distress, and reflective pondering, an active engage-
parable capabilities within supply chains can eventually ment in cognitive exploration and problem-solving. The
lead to building antifragility. By examining research from PTG literature suggests that rumination in the form of
both the PTG and SCM literatures, this research reflective pondering, if executed effectively, may result in
identifies the specific supply chain capabilities—namely, personal growth, while brooding can lead to emotional
supply chain mindfulness, supply chain transformative distress (Cann et al., 2011; Stockton et al., 2011; Taku
learning, supply chain plasticity, and supply chain et al., 2009).
bricolage—that are analogous to the capabilities of reflec- The current study extends these insights into the sup-
tive rumination, transformative learning, disengagement ply chain domain by introducing supply chain mindful-
from existing goals, and adaptation of life narratives in ness as the first capability deemed instrumental for
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20 JOURNAL OF SUPPLY CHAIN MANAGEMENT

F I G U R E 2 A capability
blueprint—the successive steps for
growth from supply chain
disruption.

fostering supply chain antifragility. The consequences or their [own] processes and supply network” to facilitate
changes induced by supply chain disruptions may not growth. Insights such as these helped refine our thoughts
always be known (Xu et al., 2014). Therefore, supply on how reflective rumination contributes to antifragility.
chains may not be able to identify patterns of changes Therefore, reflective rumination translates to supply
that would eventually lead to an opportunity during or chain mindfulness, and the following proposition is
after disruption. Defined in this context as the continuous suggested:
scrutiny of unprecedented events to make complete sense
of them (Weick & Sutcliffe, 2006), supply chain mindful- Proposition 1. An enhanced supply chain
ness equips the supply chain with a reflective rumination mindfulness capability increases supply
capability. chain antifragility.
A mindful supply chain “maintain[s] [continuous]
awareness of and attentiveness to any actions and their This enhanced supply chain mindfulness allows for
consequences in response to disruptions in [supply chain] an ongoing, comprehensive evaluation of disruptions,
operations” (Lusiantoro & Pradiptyo, 2022, p. 1564) by thereby facilitating an understanding of both anticipated
focusing on the broader picture (Dennehy et al., 2021). and unanticipated consequences in the internal and
This capability extends beyond comprehending the external environments of the supply chain. A better com-
immediate situation of an unexpected event to include its prehension of the consequences of a disruption allows for
pattern of unfolding in the future (Levinthal & emergent opportunities that arise from the disruption to
Rerup, 2006; Vogus & Sutcliffe, 2012). The insights be identified and potentially capitalized upon.
gained through supply chain mindfulness eventually help To illustrate the utility of supply chain mindfulness,
identify opportunities arising from disruptions. consider Ericsson’s adaptation following a catastrophic
The significance of supply chain mindfulness in iden- supply chain disruption caused by a fire at a Philips elec-
tifying opportunities presented by supply chain disrup- tronics facility in 2000 (Norrman & Jansson, 2004; Rice &
tions was reinforced by the focus group participants. Caniato, 2003). Inadequate comprehension of the situa-
However, they emphasized that the effective manage- tion led to approximately US$400 million in lost revenue.
ment of supply chain risks entails scrutinizing not only In subsequent years, Ericsson transformed its approach,
exogenous, externally originating factors but also endoge- becoming increasingly mindful of potential supply chain
nous, internally based elements within the supply chain disruptions and their far-reaching implications. As a
network. For instance, a supply chain executive from the result, Ericsson was able to effectively navigate the chal-
aerospace industry pointed out that, in addition to asses- lenges posed by the 2011 earthquake and tsunami in
sing information gathered from the external environment Japan, thus validating the merits of a mindful approach
to gauge potential disruptions, they also “scrutinized to SCM (Norrman & Wieland, 2020).
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BUILDING AN ANTIFRAGILE SUPPLY CHAIN 21

From transformative learning to supply chain courage to acknowledge when it’s not working … if it is a
transformative learning failure, then modify it, and that is even better because
you failed and modified and learned.” The discussion
Transformative learning is the second capability that thus informs the following proposition:
facilitates PTG. In the early stages of responding to a
trauma, the survivor engages in a cognitive process of Proposition 2. An enhanced supply chain
learning (Tedeschi & Calhoun, 1996). For example, they transformative learning capability increases
might learn about the expected impacts, outcomes, and supply chain antifragility.
coping strategies for a traumatic event (Tedeschi, 2011).
Illeris (2018) identified four types of learning—cumula- The capability for supply chain transformative learn-
tive, assimilative, accumulative, and transformative—but ing enables supply chains to glean valuable insights from
only transformative learning occurs “as the result of a past disruptions, thereby bolstering their ability to han-
crisis-like situation” (Illeris, 2018, p. 14). dle future challenges. Importantly, the accrued knowl-
Transformative learning is activated after reflective edge not only fortifies the supply chain but also enables
rumination and facilitates PTG by allowing the survivor it to exploit emergent opportunities triggered by such
to digest what they have understood through reflective disruptions. Cisco’s performance is a good example of
rumination and combine it with their past experiences or the role of supply chain transformative learning in
those of others. This, in turn, leads to paying more atten- growth. In 2005, Cisco could not effectively respond to a
tion to positive aspects of the world and hence to person- tremendous demand surge in the telecommunications
ality changes or to changes in the organization of the self equipment market during Hurricane Katrina because of
and to rebuilding one’s system of beliefs (Illeris, 2018; its inability to locate products in the supply chain. Six
Lindstrom et al., 2013). years later, when a tsunami and earthquake hit Japan,
Transposing these psychological nuances into the Cisco’s supply chain continued to grow (Saenz &
supply chain context, this research argues that supply Revilla, 2014). It is argued that the lessons learned dur-
chain transformative learning is the next pivotal capabil- ing the hurricane partly helped the company not only to
ity for fostering supply chain antifragility. A supply chain remain undamaged but also to gain while competitors
disruption can serve as a learning opportunity once it has lost ground.
been fully comprehended through supply chain mindful-
ness. The measures adopted to address the consequences
of a disruption can be evolved and transformed because From goal disengagement to supply chain
of this learning, preventing more significant calamities, plasticity
strengthening the entire system, or taking advantage of
opportunities presented (Guang et al., 2014). Stated dif- It has long been established that traumatic events, partic-
ferently, a supply chain equipped with transformative ularly those of seismic proportions, can invalidate survi-
learning capability learns from its mistakes or those of vors’ existing beliefs, goals, and behaviors (Carver &
others and actively employs these lessons to become Scheier, 1998; Janoff-Bulman, 1992; McIntosh, 1996;
stronger and to capitalize on the opportunities offered by Tedeschi & Calhoun, 1996). Mirroring this human experi-
the disruption (Ramezani & Camarinha-Matos, 2020). ence, supply chains confronted with disruptions may also
Like supply chain mindfulness, transformative learning find their goals and strategies completely invalidated. For
is a constant process fueled by what firms comprehend individuals, PTG occurs only when they possess the capa-
from continuously scrutinizing disruptive events and bility to proactively disengage from the outdated goals
combining this knowledge with previous experiences. and assumptions that the trauma has rendered obsolete
The focus group participants echoed the relevance of (Shakespeare-Finch et al., 2013). This cognitive shift
a supply chain transformative learning capability. One paves the way for formulating “new goals and world-
participant mentioned, “Definitely [supply chain trans- views that allow a perception that one is moving forward
formative] learning will be key … [supply chain transfor- again toward goals in a world that permits this”
mative] learning is about understanding when you have (Tedeschi & Calhoun, 2004, p. 10). Likewise, antifragile
made a mistake and taking the time to go for lessons supply chains must have the capability to engage in a
learned and to make sure that you will not have it again.” proactive goal or strategy modification process when con-
Another participant stated, “We actually experienced fronted with disruptions that render existing goals and
incredible growth during COVID … [we were] incredibly strategies untenable. This adaptability is central to seizing
profitable, and that was all during the pandemic.” He the opportunities that arise from disruption and cultivat-
continued, “We’ve got to put our hand up and have the ing antifragility.
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22 JOURNAL OF SUPPLY CHAIN MANAGEMENT

Disengaging from invalidated goals is a cognitive shift pandemic, lockdowns and travel restrictions began slash-
for individuals, whereas for supply chains, implementing ing world petrol demand by 20 million barrels per day
changes to goals and strategies often entails complex (Gaffen, 2022). This decline in fuel demand caused mil-
modifications at the operational level. Supply chains lions of gallons of ethanol, produced as a fuel additive, to
might need to repurpose existing operations, transition to pile up unsold in biorefineries. Only some fuel additive
suppliers capable of meeting the demands of altered supply chains that were able to repurpose their opera-
objectives, or redefine target market segments (Falcone tions and produce higher grade ethanol (Kaplan, 2020)
et al., 2022). This complexity underscores the necessity of managed to disengage from goals and strategies rendered
a particular type of capability, referred to as supply chain obsolete by the pandemic and produce other essential
plasticity. Supply chain plasticity pertains to the innate goods, such as disinfectant agents and hand sanitizers. In
ability of a supply chain to swiftly disengage from pre- fact, their supply chain plasticity capability turned a
existing goals in the face of disruptions that render such potential threat into a business opportunity, which ulti-
goals unviable (Zinn & Goldsby, 2019). A supply chain mately led to gains during COVID-19.
equipped with this capability can rapidly redesign and
repurpose its operations to adapt and respond to the
requirements of the post-disruption environment (Thomé From adaptive goal modification to supply
et al., 2021). It moves beyond its current template of chain bricolage
capabilities, routines, and activities (Gavetti &
Rivkin, 2007) to harness emergent opportunities during The PTG literature posits that an individual’s capability
and after disruption. Examples might include reshoring, to modify schemas that are invalidated by trauma is a
a major network redesign, or the creation of an online key determinant of their potential for profound growth
channel (Zinn & Goldsby, 2019). (Tedeschi & Calhoun, 2004). While schemas remain fluid
Most focus group participants affirmed that disenga- during childhood, they become unquestionable mental
ging from unvalidated goals and swiftly changing strate- structures by adulthood, guiding perceptions and interac-
gies are essential if a supply chain is to capitalize on tions in the world (Janoff-Bulman, 2014). However, when
potential opportunities that arise during a disruption. survivors successfully adjust their schemas and life narra-
One participant reported that they invested in multi- tives, a pathway to growth emerges. Take, for example, a
capability distribution centers during the pandemic, person diagnosed with a life-threatening illness. Initially,
knowing that they could then serve the needs of different their schema about health and mortality may become
stores across the country at the same level. This initiative invalidated, triggering feelings of fear and helplessness.
increased their supply chain plasticity and enabled the However, the adaptation of these schemas can result in a
supply chain to accommodate swift changes by “redesign- recognition of one’s strength, deeper interpersonal rela-
ing and reshaping the network to move products when tionships, and a newfound focus on self-care. Conse-
[COVID-19] happened and accommodating customer quently, individuals might experience various degrees of
needs despite disruption.” From another participant’s PTG, depending on the nature and impact of the trauma
perspective who works in the aerospace industry, supply (Shakespeare-Finch et al., 2013).
chain plasticity not only depends on the design of and In the context of SCM, the ability to continually
the resources in the supply chain but also needs to be update goals, strategies, or tactics and take new courses
embraced by the company’s executives to facilitate taking of action—especially in response to a disruption—
“very quick decisions.” She shared that, during a disrup- contributes significantly to supply chain antifragility. Dis-
tion, “Production in one factory really dropped, and we ruptions can be transformed into business opportunities
used the factory to build washing machines … it was a through strategic realignment (Ramezani & Camarinha-
complete surprise to our competitors.” Consequently, the Matos, 2020); however, the availability of organizational
following proposition is put forward: resources plays a crucial role in determining the range of
feasible actions that an organization can take (Bechky &
Proposition 3. An enhanced supply chain Okhuysen, 2011; Musona et al., 2020). Although supply
plasticity capability increases supply chain chains may sense opportunities and be willing to seize
antifragility. them, the absence of essential resources can impede the
realization of new strategies (Talluri et al., 2013), thereby
Supply chain plasticity enables proactive goal adapta- affecting antifragility.
tion in response to disruptions, allowing supply chains to This research posits that a supply chain bricolage
capitalize on emergent opportunities. For instance, once capability is instrumental to supply chain antifragility, as
the World Health Organization declared COVID-19 a it enables resource and capability constraints to be
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BUILDING AN ANTIFRAGILE SUPPLY CHAIN 23

overcome (Bechky & Okhuysen, 2011). Supply chain bri- resources in its supply chain and a tech company in Cali-
colage is understood as “creative resourcing behavior” fornia that leveraged its additive manufacturing resources
(Sahi et al., 2021, p. 108201). Bricoleur supply chains use through its supply chain to make face shields
resource constraint-shattering mechanisms, such as (Watkins, 2020). Similarly, a Dallas-based leather furni-
“improvisation,” “making do” (Wu et al., 2017), and uti- ture company repurposed its supply chain operations to
lizing a “combination of resources for new purposes” produce face masks (Root, 2020).
(Senyard et al., 2014), to create heterogeneous value
(Salunke et al., 2013) from the “resources at hand”
(Garud & Karnøe, 2003) when regular resources are una- From social support utilization to supply chain
vailable (Orlikowski, 2000; Salunke et al., 2013). This collaboration
includes seizing new, emerging opportunities (Busch &
Barkema, 2021; Steffens et al., 2022) during a disaster or Cryder et al. (2006) posited that survivors’ capability to uti-
emergency (Ciborra, 1996; Nelson & Lima, 2020; lize positive support from their social networks, such as
Weick, 1979). Therefore, supply chain bricolage acts as a from family, friends, or colleagues, influences their likeli-
capability that fosters supply chain antifragility by allow- hood of experiencing PTG. Specifically, leveraging social
ing the supply chain to leverage existing resources in support—emotional, instrumental, and informational—
order to operationalize new goals and strategies that seize serves as an essential catalyst for PTG (Calhoun &
opportunities arising from disruption. Tedeschi, 2004; Prati & Pietrantoni, 2009). Emotional sup-
Data from the focus group participants align with this port, manifested through empathetic listening and under-
argument. For example, the year 2021 coincided with a standing, enhances an individual’s coping abilities after
spike in demand for building materials caused by experiencing trauma (Taku et al., 2009). Instrumental sup-
a booming housing market. Border closures because of port refers to tangible assistance, such as financial aid or
the pandemic meant that building material manufac- childcare (Ullman, 2000). Informational support involves
turers had to produce many components in-house that the dissemination of valuable information about the trau-
were previously imported, while lockdowns caused a matic event and coping strategies (Trotter & Allen, 2009).
massive shortage of skilled labor. Tying back to the con- These multiple dimensions of social support act in synergy
cept of supply chain bricolage, one participant from the to encourage processes such as reflective rumination,
building materials sector explained how they creatively transformative learning, goal disengagement, and goal
reallocated at-hand human capital to respond to the modification, as well as to develop new schemas within
surge in demand in the sector: “We handled lockdown by individuals (Neimeyer, 2004).
throwing [for example] general managers of operations Transitioning to the supply chain realm, this research
into positions where they had to lead the paint line and posits that supply chain collaboration parallels the sup-
make sure that the paint line was working.” This discus- port function seen in trauma survivors’ social networks.
sion leads to the following proposition: Collaboration within a supply chain offers similar types
of support, specifically in the form of informational and
Proposition 4. An enhanced supply chain tangible assistance. Engaging in such collaborative rela-
bricolage capability increases supply chain tionships allows supply chains to leverage support from
antifragility. other supply chain partners in order to capitalize on
emerging opportunities from disruptions, thereby becom-
Supply chains often identify emergent opportunities ing antifragile.
resulting from disruptions. However, limited access to The changes induced by disruption may be very
the necessary resources caused by supply chain disrup- uncertain (Xu et al., 2014), but having access to knowl-
tions can constrain their ability to pivot strategically. Sup- edge via collaborators is key to a swift and effective
ply chain bricolage capability facilitates the pursuit of response (Nikookar & Yanadori, 2022a). In the absence
new objectives or strategies by creatively utilizing avail- of such shared knowledge, decisions are likely to be
able resources. During the pandemic, for example, the lagged or ineffective (Nikookar & Yanadori, 2022b),
surge in demand for personal protective equipment (PPE) which diminishes the potential to gain. Members within
presented a considerable opportunity for many firms to collaborative supply chains pool the experience and wis-
gain social and reputational gain if they could help dom gained from prior disruptions, thereby enhancing
respond to the global crisis. Only some firms the quality of their responses to future disruptions
could creatively use the resources in their supply chains (Jüttner & Maklan, 2011).
to gain from the opportunity. This included a chocolate In the event of a supply chain disruption, a company
factory in northeast Texas that used the plastic packaging demonstrates antifragile characteristics when it can
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24 JOURNAL OF SUPPLY CHAIN MANAGEMENT

reconfigure or repurpose its supply chain operations. and highlights the crucial role that strong supplier net-
Accomplishing this may necessitate resource augmenta- works play in empowering companies to navigate and
tion, including the acquisition of new equipment or tech- succeed in times of disruption.
nology, to realign resources and capabilities with the
post-disruption situation. Dyer and Singh (1998) pointed
out that valuable resources and operational routines DISCUSSION
often exist across diverse supply chain members. Active
collaboration with other supply chain members is essen- Supply chain disruptions are increasingly commonplace
tial for a firm to access and integrate these external in today’s interconnected global economy
resources with its own resources (Chang et al., 2015; (Resilinc, 2021). Prior research has focused on strategies
Fiksel et al., 2015). This is because collaborative partner- for circumventing or recovering from disruptions through
ships offer the privilege of utilizing resources from part- the lenses of supply chain robustness and engineering
ner organizations, thereby enabling a competitive edge to resilience (Durach et al., 2015; Rice & Caniato, 2003).
be achieved during and after a disruption (Cao & However, an emerging perspective—captured in both the
Zhang, 2011). social–ecological supply chain resilience and antifragility
The focus group participants posited that growth is literatures—frames supply chain disruptions as a poten-
achieved during and after disruption “only with real col- tial catalyst for growth (Nikookar et al., 2021; Wieland
laboration … with suppliers [that] help you at a time of et al., 2023). Despite increasing interest in this novel per-
crisis.” According to the participants, “collaboration is spective, little is known about the specific capabilities
key” to capitalizing on opportunities in times of crisis; needed to enable growth from disruption. This article has
but it is important that this collaboration takes an appro- focused on the concept of supply chain antifragility as an
priate form and is with the right actors. One participant arrowhead for investigating what enables firms to grow
stated, “What I saw is that companies with closer cooper- following disruption.
ation with their supply chain partners emerged stronger Insights from psychology suggest that the growth of
out of the pandemic—those with long-term relationships an individual following trauma, often termed PTG, arises
with the supplier.” Another participant mentioned, from the survivors’ capability to reflectively ponder and
“Without collaboration, I don’t think [we] would have learn from their traumatic experiences, disengage from
achieved massive growth after COVID.” Based on this invalidated goals, and adapt life narratives in line with
discussion, the following is proposed: new realities (Rajandram et al., 2011). Utilizing social
support also plays a crucial role in experiencing PTG
Proposition 5. An enhanced supply chain (Cryder et al., 2006). Building on these insights and using
collaboration capability increases supply the metaphorical transfer method (Stephens et al., 2022),
chain antifragility. this study identified five capabilities as antecedents of
supply chain antifragility: supply chain mindfulness, sup-
Collaboration fosters knowledge sharing and opens ply chain transformative learning, supply chain plasticity,
up avenues for accessing tangible resources from various supply chain bricolage, and supply chain collaboration. A
supply chain actors. These resources are instrumental in hierarchical structure among the capabilities for capital-
identifying and capitalizing on new opportunities that izing on the opportunities presented by a disruption for
arise from supply chain disruptions. As the COVID-19 growth is also revealed. Finally, Table 2 summarizes the
pandemic unfolded, it became evident that the supply chain capabilities identified and the process of
United States, like the rest of the world, faced a dire translation from the individual capabilities associated
shortage of ventilators, which are crucial to treating with PTG.
patients with acute respiratory problems (Kliff
et al., 2020). Ford partnered with General Electric’s
healthcare division and leveraged its close-knit supplier Contributions to research
network to rapidly increase ventilator production at
Florida-based Airon (O’Kane, 2020). Ford’s strong sup- From a theoretical standpoint, this study contributes to
plier relationships facilitated the efficient sourcing of the the literature by introducing a capability blueprint that
necessary materials and components, enabling the com- enables a supply chain to grow from disruption. Histori-
pany to respond swiftly to the growing demand for venti- cally, the academic focus has centered on two mecha-
lators during the unprecedented crisis (O’Kane, 2020). nisms for addressing disruptions in supply chains: supply
This underscores the significance of cultivating collabora- chain robustness and engineering supply chain resilience
tive supply chain relationships with the right partners (see Durach et al., 2015). While robust supply chains
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BUILDING AN ANTIFRAGILE SUPPLY CHAIN 25

TABLE 2 A summary of conjectures.

Capabilities leading to post-traumatic Capabilities leading to supply chain Rationale for the metaphorical
growth antifragility (and growth) transformation
Reflective rumination in the form of Supply chain mindfulness capability: A supply chain disruption is a phenomenon
reflective pondering capability: The capability that enables the supply chain that brings about unpredictable changes.
The capability that enables the individual to continuously scrutinize supply chain Emerging stronger out of such a
to purposely turn inwards and engage disruptions to make complete sense of situation and gaining requires every
in adaptive problem-solving. them. aspect of the disruption and the supply
chain to be mindfully scrutinized in
order to identify emergent opportunities
arising from the disruption. Hence, an
enhanced supply chain mindfulness
capability will increase supply chain
antifragility.
Transformative learning capability: Supply chain transformative learning Supply chains that are able to learn from
The capability through which the survivors capability: past disruptions and use these
digest what they have understood The capability that enables the supply chain experiences to transform their
through reflective rumination and to focus on self-improvement using its operations are more likely to emerge
combine it with their own past own existing knowledge or that of others. stronger from disruptions. Thus, an
experiences or those of others. enhanced supply chain transformative
learning capability will increase supply
chain antifragility.
Goal disengagement capability: Supply chain plasticity capability: Supply chain disruption triggers changes
The capability that enables the individual The capability that enables the supply chain that might invalidate a supply chain’s
to abandon certain ways of living to swiftly disengage from predefined goals current goals or strategy, or new
following a trauma where those ways when they are invalidated by significant opportunities might emerge. To ensure
prove to be no longer appropriate. changes triggered by a supply chain gains in such a situation, the supply
disruption. chain must be able to swiftly
accommodate changes. Hence, an
enhanced supply chain plasticity
capability will enhance supply chain
antifragility as it allows significant
changes to be accommodated quickly.
Adaptive goal modification capability: Supply chain bricolage capability: To capitalize on opportunities emerging
The capability that enables the individual The capability that enables the supply chain from a disruptive event, supply chains
to modify their goals to create new, to “make do” by creatively applying need to utilize certain resources;
more comprehensive schemas and combinations of resources at hand to new however, access to these resources can
beliefs after their previously held ones problems and opportunities. be restricted by the supply chain
have been shown to be flawed. disruption. In such a situation, supply
chains can only gain if they can make
do with the resources at hand. Hence,
an enhanced supply chain bricolage
capability will increase supply chain
antifragility by enabling new goals and
strategy for capitalizing on emergent
opportunities arising from the
disruption to be operationalized.
Social support utilization capability: Supply chain collaboration capability: Gaining knowledge about every aspect of a
The capability to utilize social support in The capability that enables the supply chain disruption and implementing new
the form of emotional, instrumental, to work closely with autonomous partners strategies or plans to capitalize on
and informational assistance supports to plan and execute supply chain opportunities that arise due to a supply
the individual to utilize reflective operations toward common goals and chain disruption can rely on sharing
rumination, transformative learning, mutual benefits. knowledge and being able to access
goal disengagement, and adaptive goal resources controlled by other supply
modification, which ultimately leads to chain members. Hence, an enhanced
experiencing growth after trauma. supply chain collaboration capability
will increase supply chain antifragility.
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26 JOURNAL OF SUPPLY CHAIN MANAGEMENT

emphasize sturdiness, engineering resilience is concerned characteristics that are needed from the researcher or
with recovery (Hohenstein et al., 2015). Nikookar et al. research team working with metaphors. These might be
(2021) and Wieland (2021) expanded on this by introduc- considered akin to the qualities required when choosing
ing the concepts of antifragility and social–ecological a theory frame or working with qualitative data, such as
resilience to the supply chain domain. According to these in a case study research context. First, there is a critical
concepts, a supply chain can leverage disruptive events need for the researcher or research team to be able to
for growth. The current research contributes by identify- search for and identify suitable candidate metaphors; this
ing a range of capabilities that enable growth following entails looking for the unknown, searching in unfamiliar
disruption, responding to calls from Größler (2020) and places, and thinking outside the box. In the current
Nikookar et al. (2021). study, this involved trying out other metaphors, such as
Most of the capabilities identified differ from those in kintsugi—the Japanese art of putting pieces of broken
the literature on supply chain resilience, further underlin- pottery back together using gold to create a stronger and
ing the novelty of the contribution made by this research. more beautiful structure—before settling on PTG.
Although supply chain transformative learning and supply Second, there is a need for the researcher or research
chain collaboration are identified in the supply chain resil- team to undertake the translation process in such a way
ience literature and thus appear to be important aspects of that they maintain discipline but can still make a creative
both recovery and growth, capabilities such as mindful- leap from the source to the target domain. This delicate
ness, bricolage, and plasticity are not prominently featured process was aided in this research by sense-checking the
in the literature either on supply chain robustness or on findings with supply chain professionals. Doing so
engineering-oriented resilience (e.g., Shishodia et al., 2021; grounded the metaphorical transfer process and ensured
Tukamuhabwa et al., 2015). These latter capabilities may that the findings resonated with practitioners.
therefore be particularly important in fostering growth in
supply chains following disruptions.
Moreover, this research proposes a hierarchical Implications for practice
sequential process for growth following disruption that is
grounded in the concept of path dependency. Under- This research contributes to managerial practice by delin-
pinned by supply chain collaboration, it commences by eating the capabilities essential for harnessing disruptions
rigorously examining the disruptive event through supply as platforms for growth. The growth achieved by leverag-
chain mindfulness and integrates insights learned from ing these capabilities may manifest in outcomes such as
both past and current disruptions with the learnings of greater market share, increased revenue, enhanced repu-
others through supply chain transformative learning. tation, or some other measures of success.
Subsequently, the process involves the abandonment of Emerging research within the supply chain domain
invalidated goals and strategies, which is facilitated by offers promising directions for the development of these
supply chain plasticity, and the formulation of new objec- capabilities. For example, workshops that involve cross-
tives and tactics to exploit emergent opportunities, functional teams could be conducted to enhance supply
enabled by leveraging supply chain bricolage. chain mindfulness, leveraging big data analytics to scruti-
From a methodological standpoint, this study under- nize unexpected disruptive events (Lusiantoro &
scores the effectiveness of the metaphorical transfer Yates, 2021). Meanwhile, supply chain plasticity could be
method (Stephens et al., 2022) in advancing the compre- improved by investing in a firm’s supply network posi-
hension of emergent supply chain phenomena. Although tioning and its entrepreneurial skills and orientation
Stephens et al. (2022) laid the foundations for utilizing (Falcone et al., 2022). Finally, supply chain bricolage
the metaphorical transfer method in SCM, this research could be enhanced by developing a thorough understand-
provides an exhaustive account of applying this tech- ing of a firm’s existing resources, including its strengths,
nique to a specific research area. In doing so, it combines weaknesses, and availability, as well as those of its supply
Stephens et al.’s (2022) steps with insights from other chain partners, and by fostering a culture of openness to
seminal work (Chen et al., 2013; Garud & Kotha, 1994; creative problem-solving.
Tsoukas, 1991). Therefore, this research contributes to In addition to the three aforementioned capabilities
the literature on metaphorical transfer by providing a considered instrumental to growth, supply chain collabo-
more granular level of detail on choosing a metaphor and ration (Duong & Chong, 2020; Scholten & Schilder, 2015)
applying the method to develop novel supply chain and supply chain transformative learning (Sauer
theory. et al., 2022; Scholten et al., 2019) appear key to both
Although Stephens et al. (2022) provided three cri- recovery and growth. Therefore, managers engaged in
teria for choosing a metaphor, this study proposes two resource sharing and knowledge transfer activities
1745493x, 2024, 1, Downloaded from https://onlinelibrary.wiley.com/doi/10.1111/jscm.12313 by Algeria Hinari NPL, Wiley Online Library on [24/01/2024]. See the Terms and Conditions (https://onlinelibrary.wiley.com/terms-and-conditions) on Wiley Online Library for rules of use; OA articles are governed by the applicable Creative Commons License
BUILDING AN ANTIFRAGILE SUPPLY CHAIN 27

intended to enhance (engineering-oriented) supply Limitations and future research


chain resilience may already be moving toward enhanc-
ing antifragility and social–ecological supply chain The capabilities identified in this research were sense-
resilience. checked using focus groups with a limited pool of expert
Finally, managers should consider the interrelation- practitioners. This went beyond the approach adopted in
ships between the identified capabilities and their devel- many studies working with metaphors; however, further
opment sequences. For instance, supply chain research is needed to undertake a more complete evalua-
collaboration could serve as a foundational capability tion of the capabilities identified using other formal
that facilitates transformative learning and bricolage in methods. Thus, future research could operationalize and
supply chains. Managers should also consider how tradi- test the propositions in this manuscript via qualitative or
tional capabilities aimed at recovery could serve as quantitative studies. Such research could involve the use
springboards for growth. For example, supply chain flexi- of necessity condition analysis (Bokrantz & Dul, 2023) to
bility could potentially act as a precursor to supply chain identify the conditions that, while not ensuring an out-
plasticity (Zinn & Goldsby, 2019). come when present, inevitably lead to failure when
absent (Hauff et al., 2021). This could determine the
capabilities essential for growth, thereby further guiding
Societal implications the use of limited organizational resources.
Being antifragile is a dynamic characteristic devel-
Supply chain disruptions have become increasingly com- oped in response to multiple disruptions, not a static
mon in recent years, and supply chains have also played characteristic at a single point in time. Meanwhile, the
an important role in responding to major global events. inherent complexity of supply chains (Choi et al., 2001)
While COVID-19 lockdowns affected the production of means that the manifestation of specific characteristics,
many goods around the world, supply chains were also such as antifragility, could result from nonlinear interac-
key to vaccine rollouts and PPE production. More tions between multiple variables, “with abrupt switches
recently, the war in Ukraine has affected the supply of occurring” between variables over time (Urry, 2005, p. 4).
important goods, such as grain and oil, while supply Therefore, researchers are encouraged to conduct longi-
chains have been critical in responding to the humanitar- tudinal research to observe antifragility in action. This
ian crisis. Enhancing supply chain antifragility therefore may help create a more exhaustive set of capabilities and
becomes important not only to organizations and their further the understanding of the interrelationships
internal stakeholders but also to society at large. For between capabilities. This line of work could also be
example, building the capabilities identified in this enhanced by configurational investigations (Ketchen
research can contribute to global food security by et al., 2022), such as by using fuzzy set qualitative com-
enabling agri-food companies to thrive after experiencing parative analysis (Rihoux & Ragin, 2008) to predict or
a disruption, ensuring that products continue to reach reveal combinations of variables that collectively culti-
populations around the world. vate growth following disruption.
Meanwhile, in times of crisis, certain sectors become Our research is built on the assumption that
even more critical to society, with increased demand individual-level phenomena (PTG) can be translated into
being placed on their services. The COVID-19 pandemic, supply chain-level phenomena (antifragility). Future
for example, unprecedentedly burdened healthcare sys- research could benefit from further examining the link
tems worldwide, including hospitals and testing centers. between individuals and supply chains. While prior
Antifragile capabilities are therefore important not only research has underscored the crucial role of supply chain
to maintaining the supply chains of essential goods but managers in recovering from disruptions (Nikookar &
also to enabling critical services to grow at a time when Yanadori, 2022a, 2022b), future studies could unpack
they are needed more than usual. Disruptions can also how supply chain managers affect the potential for
cause supply chains to collapse, leading to the closure of growth. In-depth case studies and behavioral experiments
businesses and a surge in unemployment and poverty. could be particularly illuminating in this regard.
This risk is particularly acute for small businesses, which Finally, the best response to supply chain disruptions
are often considered the economic backbone of local and is affected by context (Grötsch et al., 2013). Therefore,
developing communities. Therefore, nurturing an antifra- future research should explore the role of contextual fac-
gile characteristic within supply chains can act not only tors in enabling growth. This could also include investi-
as a preventive measure against broader economic down- gating different interpretations of growth across various
turns but also as a capability that can reduce such socie- contexts and business models to yield more nuanced
tal risks. insights.
1745493x, 2024, 1, Downloaded from https://onlinelibrary.wiley.com/doi/10.1111/jscm.12313 by Algeria Hinari NPL, Wiley Online Library on [24/01/2024]. See the Terms and Conditions (https://onlinelibrary.wiley.com/terms-and-conditions) on Wiley Online Library for rules of use; OA articles are governed by the applicable Creative Commons License
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