KOMPLEKS PAKAR PESAKIT LUAR (KPPL)

1,300,000
1,244,375
1,250,000 1,221,954
1,199,532

59,975
1,200,000 1,177,111

59,422
1,154,690

58,868
1,132,268

58,314
1,150,000
1,107,466

57,761
Bilangan Pesakit

57,207
1,082,0941,079,071
1,100,000

55,245
1,034,9361,034,953

54,473

54,902
1,050,000

55,198
59,387

1,000,000

950,000

900,000

1,118,797
1,075,061

1,096,929

1,140,665

1,162,532

1,184,400
1,027,621

1,024,169

1,052,221
975,549

979,755

850,000

800,000
2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024

Pesakit Luar Pesakit Dalam Jumlah Pesakit

Picture 1: Patient statistic

Since UMMC has been in service from 1968, there were some changes made
in terms of the numbers and types of clinics being built to fulfill the needs of new
specialist and subspecialist discipline. The existing facilities cannot contain and
kindly entertain the increase in numbers of patients, outpatients and additional
new services for the patients. Thus, it affects the clinic‟s location and some of
the primary care clinics are situated in scattered areas and far away from the
other services. This influences the efficiency; quality of services, patient‟s
comforts and is less patient-friendly.