Rubina Khatun

Discovery Home
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WnnORKBOOK 201

Understand employment responsibilities and rights in health, social care or children’s and
young person’s settings
Web: www.co.uk
Email:
Rubina Khatun
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Qualification Profile
This qualification consists of one unit and provides the knowledge to equip learners with an
understanding of the health, social care and children and young people’s sector and their
role within it. It covers the following: statutory responsibilities and rights of employees and
employers, awareness of own occupational role and how it fits within the sector; agreed
ways of working with employers; career pathways, issues of public concern and how these
may influence changes in the sector.

ERR 201 Understand employment responsibilities and rights in health, social care or
children’s and young person’s settings

The guided learning hours for this unit are twenty four. You are expected to spend at least
three hours of this on private study and a further three hours completing some of the
exercises. You are also expected to spend another seven hours actively applying these
principles and reflecting on these in the work place. In order to complete this unit you need
to demonstrate competence in the following criteria. When you complete this unit you will
achieve a credit value of 3. Part one of this section provides you with information and
resources for this unit. In part two you will be required to answer questions and activities to
meet the competence for this unit.

This qualification consists of one unit and provides the knowledge to equip learners with an
understanding of the health, social care and children and young people’s sector and their
role within it. It covers:
 Statutory responsibilities and rights of employees and employers
 Awareness of own occupational role and how it fits within the sector
 Agreed ways of working with employers
 Career pathways
 Issues of public concern and how these may influence changes in the sector

1.1 List the aspects of employment covered by law

1.2 List the main features of current employment legislation
1.3 Outline why legislation relating to employment exists
1.4 Identify sources and types of information and advice available in relation to employment
responsibilities and rights
2.1 Describe the terms and conditions of own contract of employment
2.2 Describe the information shown on own pay statement
2.3 Describe the procedures to follow in event of a grievance
2.4 Identify the personal information that must be kept up to date with own employer
2.5 Explain agreed ways of working with employer
3.1 Explain how own role fits within the delivery of the service provided
3.2 Explain the effect of own role on service provision
3.3 Describe how own role links to the wider sector
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3.4 Describe the main roles and responsibilities of representative bodies that influence the
wider sector
4.1 Explore different types of occupational opportunities
4.2 Identify sources of information related to a chosen career pathway
4.3 Identify next steps in own career pathway
5.1 Identify occasions where the public have raised concerns regarding issues within the
sector
5.2 Outline different viewpoints around an issue of public concern relevant to the sector
5.3 Describe how issues of public concern have altered public views of the sector
5.4 Describe recent changes in service delivery which have affected own area of work

Key words/phrases

Agreed ways of working

Policies and procedures or “agreed ways of working” explain how your employer requires
you to carry out your work

Contract of employment
An employment contract, or ‘contract of employment’, is an agreement between an
employer and an employee which sets out their employment rights, responsibilities and
duties.

Career development
Progression through your chosen career and working life

Grievance
Any worker may at some time have problems or concerns with their work, working
conditions or relationships with colleagues that they wish to raise with management.

Public concern
A worry or a cause of worry regarding a matter that may affects people or that individuals
have the right to be involved in.

Representative bodies
An organised group of people elected to manage a service that may have legislative
regulation to support their purpose.

Sector
Health and Social Care

Wider Sector
A detailed view of health and social care settings
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Part One

1.1 List the aspects of employment covered by law

1.2 List the main features of current employment legislation
1.3 Outline why legislation relating to employment exists
1.4 Identify sources and types of information and advice available in relation to
employment responsibilities and rights

Employment law involves the legal relationship between workers, employers and trade
unions. The purpose of employment legislation is to develop employee/employer relations
and support the rights of employees and employers in the work place.
Below are just some of the following employment rights people at work in the UK benefit
from:
 National Minimum Wage Act 1998 (rates for 2014) always check current rates at
directgov.vo.uk
o £6.50- the main rate for workers aged 21 and over
o £5.13 - the 18-20 rate
o £3.79 - the 16-17 rate for workers above school leaving age but under 18
o £2.73 - the apprentice rate, for apprentices under 19 or 19 or over and in the first
year of their apprenticeship
 Working Time Regulations 1998 - 28 paid holidays, and no longer working hours than
one consents to
 Employment Rights Act 1996 - the right to leave for child care the right to request
flexible working patterns
 The Equality Act 2010 ensures people are judged by the content of their character, and
not regulated characteristics such as race, gender, sexuality, beliefs, disabilities or age.
 The Employment Rights Act 1996 adds that, unless the employee repudiates the
relationship, before a dismissal every employer must give reasonable notice after one
month of work, backed by a sufficiently fair reason after one year of work, and with a
redundancy payment after two years.
 Health and Safety at Work Act 1974 - All employers have a statutory duty to take care of
the health and safety of all their employees, for example, they should provide first aid
equipment, and adequate means of escape in case of fire, protective clothing and
ensure all machinery is safe

Others include:
 Sickness
 Time off work
 The right to ask for time for training
 The right to ask for flexible working
 Harassment and discrimination
 Bullying
 Trade unions
 Whistle-blowing at work
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 Notice of dismissal
 How much notice should you get and much notice is an employer entitled to
 Sunday working
 Christmas Day working
Sources of further information and support
 Your employer
 Directgov website - www.direct.gov.uk/en/Employment/Employees
 Advisory, Conciliation and Arbitration Service (ACAS) aims to improve organisations
and working life through better employment relations
 Citizens Advice Bureau (CAB)– Basic rights at work
 Employment Law solicitors

2.1 Describe the terms and conditions of own contract of employment

2.2 Describe the information shown on own pay statement
2.3 Describe the procedures to follow in event of a grievance
2.4 Identify the personal information that must be kept up to date with own employer
2.5 Explain agreed ways of working with employer

What is an employment contract?

An employment contract, or ‘contract of employment’, is an agreement between an
employer and an employee which sets out their employment rights, responsibilities and
duties. These are called the ‘terms' of the contract.
Your employment contract doesn’t have to be in writing. However, you are entitled to a
written statement of your main employment terms within two months of starting work.
The employment contract is made as soon as you accept a job offer. If you start work it will
show that you accepted the job on the terms offered by the employer, even if you don’t
know what they are. Having a written contract could cut out disputes with your employer at
a later date, and will help you understand your employment rights.
You and your employer are bound to the employment contract until it ends (usually by
giving notice) or until the terms are changed (usually in an agreement between you and
your employer). (DirectGov.co.uk2011)

Pay Statements
Your employer is legally obliged to give each employee a written itemised pay statement,
usually known as a payslip or wage slip. You must issue it at, or before, the time you pay
your employee.
An itemised pay statement must show:
 the gross amount of the wages or salary before deductions
 the amounts of - and reasons for - any fixed deductions, eg trade union
subscriptions, or the total figure for fixed deductions when you have provided a
separate standing statement of the details
 the amounts of - and reasons for - any variable deductions
 the net amount of wages or salary payable after deductions
 a breakdown of each part-payment - such as part by cheque, part in cash
(BusinessLink2011)
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Grievances
Any worker may at some time have problems or concerns with their work, working
conditions or relationships with colleagues that they wish to raise with management. They
want the grievance to be addressed, and if possible, resolved. It is also clearly in an
organisation's interests to resolve problems before they can develop into major difficulties.
Grievances are best dealt with at an early stage, informally, with the immediate line
manager. However, organisations should have formal procedures in place to handle cases
left unresolved. Pursuing the formal route should be a last resort rather than the first
option. (Acas2011)

Personal Information
All employers need to keep certain records about you. Some of these are required by law
and some are for your employer’s purposes. Accurate personnel records will also help with
recruitment, training and development, and promotion. Your employer should let you know:
 what records are kept and the way these are used
 the confidentiality of human resources and personal records
 how these records can help your training and development

Every employer should keep personal details for every worker, which include:
 name
 address
 date of birth
 sex
 education and qualifications
 work experience
 National Insurance number
 tax code
 details of any known disability
 emergency contact details
 your employment history with the organisation
 your employment terms and conditions – pay, hours of work, holidays, benefits
 your absence details
 details of any accidents connected with work
 details of any training taken
 details of any disciplinary action

The Data Protection Act gives you the right to know what information is held about you.
The Act makes sure that personal information held by employers is:
 secure
 fairly and lawfully held
 accurate and up to date
 held for limited purposes
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 not kept for longer than necessary

To find out what personal information of yours is held you should speak to your employer.
They will have 40 calendar days to provide a copy of your information to you.
(DirectGov.co.uk2011)

Agreed Ways of Working

Policies and procedures or “agreed ways of working” explain how your employer requires
you to carry out your work.
They will incorporate various pieces of legislation as well as best practice. They are there to
benefit and protect you, those you support and your employer. They enable you to provide
a good quality service working within the legal framework and most importantly aim to keep
you and the individuals you support, safe from danger or harm. Policies and procedures are
essential pieces of information and are individual to the employer and, it is therefore
essential that you have access to read and understand them fully. You may not be required
to remember them word for word but should be able to explain what they contain, why
they exist and the procedures you are to follow. If you do not follow your employers agreed
ways of working, you could: cause harm to yourself or others and/or find yourself subject to
disciplinary procedures which could lead to dismissal or even prosecution if you break the
law.

3.1 Explain how own role fits within the delivery of the service provided
3.2 Explain the effect of own role on service provision
3.3 Describe how own role links to the wider sector
3.4 Describe the main roles and responsibilities of representative bodies that influence the
wider sector

Roles and Responsibilities

Your organisation will have specific aims and objectives for their service provision. Your role
should be clearly defined to support those aims and objectives. In order to meet these
aims and objectives you must know what your employers require from you and to what
standard. This information could be found in, for example, your job description, policies and
procedures or organisational charts.

Teamwork in social care is a crucial element of the skills required to ensure the best
outcomes for the people you support. It is important that you can identify what impact your
own role has, and those of others that you work with.

Sometimes care workers carry out their role in a range of settings that are linked in some
way. For example, a care worker may have a role in a residential care setting, alongside a
day centre or in an individual’s own home. A care worker can work in a nursery, an older
adult’s day centre or in an individual’s own home.

All care settings are influenced in their practice by government, the skills council for the
sector and regulatory bodies, for example Skills for Care or CQC. These groups decide on
the standards and quality of care that must be provided. You may need to think about the
professional bodies with whom you have links, the trade unions, consumer groups, the
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sector skills council and the government departments that impact on your daily role and
responsibility

4.1 Explore different types of occupational opportunities

4.2 Identify sources of information related to a chosen career pathway
4.3 Identify next steps in own career pathway

Social Care Careers

Working in social care is challenging and rewarding. The social care sector needs people
who are passionate about working with people. You can gain an enormous sense of
personal achievement from simply knowing that your job is helping people. It's about
making a positive difference to people's lives by contributing to their health, happiness and
well-being. For various reasons and stages in their lives, some people need support to
develop and maintain their independence, dignity and control. Social care provides a whole
range of services to support adults and older people. There is a huge range of work
opportunities in social care. You can work with people in:
 their own homes
 the community
 residential and nursing homes
 day care
 supported housing
 other settings such as hospices, rehabilitation centres

Typical job titles include:

 personal assistant
 care worker
 support worker
 key worker
 social worker
 care manager
 trainer
 administrator

Developing you career

There are plenty of opportunities to progress and develop your career in social care. Some
of these are explained below:
 You may want to remain in your role but can still have opportunities to learn, develop
your confidence and widen your range of skills. You could specialise in a particular area
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of care such as older people with dementia or help other workers to develop their skills
by becoming an assessor or a mentor.
 You can develop your career and continue to work directly with people by working
towards promotion in your own organisation for example, from care worker to senior
care worker.
 You can move into other job roles with less direct care involvement such as team
manager, activities coordinator or development and training officer.

 You may want to move into a similar role in a different service setting - for example
moving from a residential home for older people to home care or work with people with
learning disabilities.

Career Development Planning

The specific duties of your job will depend on your role and the employer that you work
with. However, there are certain duties and responsibilities that are standard in any setting
in care; for example, the responsibility to act within the GSCC Code of Conduct which sets
out how you should behave at work. Your duties and responsibilities will have been laid out
in your job description and when you start work you should have had an induction which
tells you all about your duties and how these are informed by policies and procedures. If you
are working as a personal assistant you may not have had a formal induction. In this
instance you may need to clarify with your employer your role, and where necessary get a
job description. It is important that you understand the scope of your role as invariably this
will come with a lot of responsibility, and accountability. Fully understanding your role will
invariably keep you and the people you care for safe and improve their quality of their
life.

There are a number of national standards that provides a framework for the delivery of
health and social care. Some of these standards are closely linked to your role. It is
important that you know about these, paying particular attention to how this relates to or
informs your role. These standards will help you identify if the standard of work you are
delivering is adequate and appropriate for the role, and identify where there might be gaps
in your skills.

The Essential Standards are the set of standards used to regulate health and social care
services. The inspectorate known as Care Quality Commission (CQC) uses these standards to
enforce standards of practice. Your employer is responsible for providing training and
development relevant to your role but it also your responsibility to plan your own
development.

Career Support Resources

There is a great deal of career information available. Some will be related to your current
position and other for career progression opportunities. There are many sources of career
support. Some examples are:
 Your employer
 Your assessor or training provider
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 Skills for Care - The training and qualifications recommended by Skills for Care satisfy
the CQC learning outcomes but Skills for Care do not set the legislation
 Skills for Care – career pathways tool
http://careerpathways.skillsforcare.org.uk/index.html
 www.socialcare.co.uk
 Social care Institute for excellence www.scie.org.uk
 Your local career advisor – Nextstep provision

5.1 Identify occasions where the public have raised concerns regarding issues within the
sector
5.2 Outline different viewpoints around an issue of public concern relevant to the sector
5.3 Describe how issues of public concern have altered public views of the sector
5.4 Describe recent changes in service delivery which have affected own area of work

Issues of Public Concern

You may be able to identify where the public have raised concerns through experience or
the media. Some examples of public concern may include:
 assisting a loved one with suicide
 the use of sedative medication
 the care of older adults or lack of care
 lack of funding to deliver safe services

Most people have extremely high expectations whenever they access social care services.
This, coupled with the knowledge that the public is now much better informed of their
consumer rights means that there is a much greater likelihood of making a complaint. In
extreme cases, legal action may be taken against the service provider for damage caused by;
poor practice, danger and harm to those receiving care.

Understanding these important issues enable you to develop an informed opinion and
improve your practice. You need to consider what happened, why the public were
concerned, what the outcomes were and how the public views have been altered by this
issue.
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Part Two
List three aspects of employment covered by law? This should not be the actual legislation
but the aspects of legislation (1.1) and write main features of it.

Legislations Main features(list 3 for each)

Employment 1. The right to leave for child care the right to request flexible
Rights Act 1996 working pattern.
2. Incapacity for work due to sickness or injury, including any
provision for sick pay, and pension.
3. entitlement to holidays, including public holidays, and holiday
pay

The Equality Right 1. Employer should ensures that staff are judged by the
Act 1996 content of their character not regulated characterise such
as Race.
2. Gender
3. Beliefs.

Health and Safety 1. Employers should provide First Aid Equipment’s where application.
at Work Act 1974 2. Employers should make sure there is enough Fire Exits in the event
of a fire.
3. Employers should provide protective clothing and ensure all
machinery is safe to operate.
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Briefly describe the purpose for legislation relating to employment? (1.3)

 To provide security for employees

 To provide guidelines for your right as a worker

 It helps to avoid harassment

List three sources of information and advice available regarding your employment rights
and responsibilities? (1.4)

1) Employment Law solicitor

2) Citizen Advise Bureau

3) Direct Gov. Web sites- www.direct.gov.uk/en/employment/employers

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Briefly describe the terms and conditions of own contract of employment? (2.1)
Please note that it is not sufficient to list these here, they must be described in detail and
must be from your own employment contract

I am working for Discovery Home as a project worker. I am working complying with below
mentioned conditions.

 37 hours’ of work per week

 28 Days of annual leave
 Four weeks’ notice to leave employment
 Attend all training provided by Discovery Home
 Follow the policy booklet
 Regular DBS update
 Follow Health and Safety
 Required to do shifts which include morning, afternoon and night shift
 Yearly appraisal meeting.
 Contribution towards Pension
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Briefly describe the information shown on own pay statement? This must be the
information from your own statement (2.2)

(I have used my own Pay statement)

Information on Description (don’t just mention the numbers, explain what they stand for)
Payslip

Tax Code 1060L – It means I can earn a tax free amount of £10600. Above this amount I
have to pay text.

Employee No 209- It is the pay roll number

£1309.95 – It is the amount given by employer before deduction

Gross Pay

NI Contribution £76– Paid by both employee and employer towards the cost of certain
state benefit

PAYE Income Tax £85– Basic rate 20%- £0 to £31,785

People with the standard Personal Allowance start paying this rate on income
over £10,600

Deductions
£169.79- Is the total deduction from Gross pay .Deduction includes, NI
contribution, Income Tax, Workplace Pension.

Net Pay

£1140.16- This is the amount I Received after all deductions. It is also called
take home pay.
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Briefly describe the procedures to follow in event of a grievance at your place of work?
(2.3)
Please note that it is not sufficient to list the key steps. The full procedure must be
detailed here

The aim is to provide a fast and fair way through which an employee can seek to remedy
any grievances she/he may have about his/her employment with Qalb.

The company grievance procedure include the following steps:

writing a letter to employer / manager setting out the details grievance

a meeting with the employer/ manager to discuss the issue
the ability to appeal the employer's/ managers decision

Writing to my employer

As soon as I believe i have a grievance, I should write to my employer giving those details of
my grievance. It is helpful to say in my letter how I would like my employer to resolve the
problem. I should make sure my letter is dated and I keep a copy.

Meeting with my employer

Employer will arrange an initial meeting at a reasonable time and place to discuss my
grievance. I should make every effort to attend the meeting. Gather my thoughts before the
meeting. Don't be afraid to write down what I want to say, there is nothing wrong with
reading this out at the meeting. It is up to your employer to decide how the meeting will
run. They will normally go through the issues that have been raised and give you the
opportunity to comment. The main purpose of the meeting should be to:

establish the facts

find a way to resolve the problem
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If at the meeting it appears that further investigation is needed, employer should consider
pausing the meeting and arrange to finish it at a later date.

After the meeting employer will without unreasonable delay, write to me with their
decision. They should set out, where appropriate, what action they intend to take to resolve
the grievance. There is always a chance for me to appeal against the decision the manager /
employer will made.

List three items of personal information that must be kept up to date with your employer?
(2.4)

1) Address

2) Details of any disciplinary action

3) Emergency contact details

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Why is it important to follow the ‘agreed ways of working’ with your employer? Give
some examples of the agreed ways of working. (2.5)

The agreed ways of working is by following the policies and procedures, been consistent
of all rules and regulations regarding my role and responsibilities which is set out by my
setting.

The policies and procedures explain what is expected and what is not acceptable; it
describes how my employer requires me to perform within my job role, failure to do so
may cause harm or danger to myself and others and result in disciplinary action.

Normally agreed ways of working is by following the policies and procedures, been
consistent of all rules and regulations regarding my role and responsibilities which is set out
by my setting. The policies and procedures explain what is expected and what is not
acceptable; it describes how my employer requires me to perform within my job role, failure
to do so may cause harm or danger to myself and others and result in disciplinary action.

The examples of agreed ways of working is given below ;

 Working the contractual hours

 Follow the policies and Procedure
 Go for training
 Attending meetings
 Follow the legislations
 Stay within job role

I follow the agreed way of working so it explains me what I am allowed to do and what am
not allowed to do, without the terms of ‘agreed way’ of working I will be unaware and
unfamiliar of my roles and responsibility. If I don’t follow agreed way of working it’s more
like I will not be following the working procedure and the legislation and my work
performance will go down, if my work performance becomes very poor it will affect to the
young person who comes on our respite.
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Complete the below chart (3.1, 3.2, 3.3)
Explain how your own role fits
within the delivery of the
service provided
I am working as a Project
Worker for Discovery Home.
And also I have been working As
a teaching assistant / support
worker/passenger assistant for
last 4years in different settings.
Therefore I am familiar with the
method of the care delivery.
And also I came on board with
different skills and experience.
At Discovery Home our job role
is designed to work closely with
the children for their best
interest. As a project worker I
do maintain the care need at
the same time I work closely
with other professional bodies
to bring a positive change in the
young person’s life.
Explain how your own role fits
within the delivery of the
service provided
As a project worker I am The effect of my won role at As project worker I work
responsible for monitor the well Discovery Home includes
Explain the effect of own
role on service provision
The Effect of Own Role on
Service Provision at
Discovery Home includes
Reduction in work load for
other Project Workers,
Reduced pressure on
reception staff,
improvement in functioning
and performance of service
delivery in Discovery Home,
Provision of feedback from
the service user as a result
of better relationship
developed with service
users and their families.
Explain the effect of own
role on service provision
closely with my own key
Describe how own role
links to the wider sector
At Discover Home I work as
a Project Worker where I
have my key children’s. To
provide them with the best
care I work closely with
Social Workers, Schools, GP,
Carers and other
professionals. We are also
working with Ofsted and
CQC for our inspections and
monitoring.
Describe how own role links
to the wider sector
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being of the children and make
sure they have appropriate
environment for their health
and safety. Therefore I am
designed to work closely with
other organisation to provide
the right care. Form my
previous experience where i
have been working as support
worker in tower project I have
helped the young person to
boost up their self steam and
interact with them in a varies
way to give them build their
confidence and encourage
them to work on their
independence skills.
Facilitate achievement of
target on young person
independence skills and
Communicating promptly
with the service user, other
colleagues and my
employer to coordinate
care of patients as allowed
by regulations. Information
systems should be
accessible and allow easy
exchange of data in a
confidential and responsible
manner.
child to work on their
independent skill such as
encourage them on
dressing, encourage them
to eat with their hand
without support from staff.
To provide the best care
and support I work closely
with parents/carer, school
and other organisation.

State at least 3 organisations which represent the wider sector. You must also detail their
key roles and responsibilities (3.4)

Organisation Role and Responsibility

 They fight for a children rights

NSPCC  They prevent abuse
 They to protect a child from danger
 Transforming a child lives in to better lives
 They learn how to support a child from neglected

 Make the care of your patient your first concern.

 Provide a good standard of practice and care.
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 Keep your professional knowledge and skills up to date.

 Recognize and work within the limits of your competence.
NHS DOCTORS  Take prompt action if you think that patient safety, dignity or comfort
is being compromised.
 Protect and promote the health of patients and the public
 Treat patients as individuals and respect their dignity.
 Treat patients politely and considerately.
 Respect patients' right to confidentiality.
 Work in partnership with patients.
 Listen to, and respond to, their concerns and preferences.
 Give patients the information they want or need in a way they can
understand.
 Respect patients' right to reach decisions with you about their
treatment and care.
 Support patients in caring for themselves to improve and maintain
their health.
 Work with colleagues in the ways that best serve patients' interests.
 Be honest and open and act with integrity.
 Never discriminate unfairly against patients or colleagues.
 Never abuse your patients' trust in you or the public's trust in the
profession.

 The main role of the Police is to prevent crime and disorder

and protect all individuals.
Police  The police have legislation to adhere to protect the children.
Children have the right to be fully protected (Children’s Act
2004 to safeguard and promote the welfare of children).
 All investigations can be sensitive so the police investigate and
work with other organisations such as children’s social care to
gather information needed.
 The police investigate child abuse cases (they have specialist
training for this, Child Abuse Investigation Units (CAIUs)
 They can access information through IMPACT Nominal Index
(INI) which enables them to get accurate information very
quickly. (including child protection, domestic violence, crime,
 The Police need to gather information and work with other
agencies in case of criminal proceedings against suspected
child abusers. All information will be passed on to the CPS
(Criminal Prosecution Services).
 The Police also have powers to enter premises to ensure that
children are immediately protected against significant harm.
Rubina Khatun
Discovery Home
ERR

Find about 3 different jobs in your sector who are interested in, using different sources –
like newspaper, internet, organization website, some advert, and job centre career advisor

Information should include – brief job role, pay, qualification required, skills required,
aptitude required, progression opportunities, location of work AC-4.1 and 4.2

Job 1 Job 2 Job 3

Job Role
Speech therapy Nurse Hospital play worker

Source of
Informati https:// https://www.jobs.nhs.u https://www.jobs.nhs.uk/
on www.indeed.speechther k/
apy.uk/

Pay £20,750 to
£22000 - 23000-28500 annum £23,578 per
annum incl hcas
£25000/annum

Location Established private Nurses are normally We are looking for an

of work learning disability and based in the hospital, enthusiastic and
mental health group and they also works in the motivated Hospital Play
support worker to join our
qualified speech schools and community expanding pediatric
therapist to see part of clinics service.
their multi disciplinary
team in London.

Duration Working hours are Working hours are Working hours are
of Work normally around 40 between 48 hrs. To 52 normally between
hours per week. hrs. Per week 37.5hours per week
depending on shift
pattern.

Brief Job checking temperatures You will be joining a

Role -You will lead the high measuring blood supportive team of play
standards of person pressure and breathing specialists, working in
cantered care utilizing paediatric areas providing
rates one to one and group
Rubina Khatun
Discovery Home
ERR

Speech and Language helping doctors with play activities using

Therapy skills to physical examinations normalising and
effectively assess, treat giving drugs and developmental play to
and provide on-going support children through
evaluation and support of injections the hospital experience.
clients. cleaning and dressing
wounds This role will involve co-
- You will deliver training giving blood ordinating age
programmes to the MDT transfusions appropriate activities,
in order to ensure using high technology being able to assess,
competency in working plan and implement age
with patients who have
(high-tech) medical appropriate play
communication and or equipment programmers. Excellent
swallowing difficulties. - See more at: communication skills and
https://nationalcareers enthusiasm are essential,
- You will work as an service.direct.gov.uk/a as well as the ability to
autonomous professional dvice/planning/jobprofi document accurately.
according to the Royal
les/Pages/
College of Speech and As part of the play team
Language Therapy adultnurse.aspx#sthash you will have opportunity
‘Code of Ethics and .trmEAeiW.dpuf to expand your skills and
Professional Conduct’ will be supported in your
and the ‘ Health professional
Professions Council development.
Regulations’.

Qualificati Demonstration of strong To work as a nurse, you The qualification required

on/ leadership and need a degree in for this post is a NNEB
Skills management qualities nursing and you must (NVQ Level 3 in
are essential, as is a childcare) or registered
required dynamic and flexible be registered with the equivalent.
approach to the role. Nursing and Midwifery
Must be driven, Council (NMC). You
motivated and committed won’t usually pay
to providing industry university fees, as most
leading care and service. nurses' education is
Experience of the Adult
Learning Disabilities &
funded by the NHS.
Mental Health sector is You’ll also need to
essential. choose which of the
You will have experience four nursing
of managing a team of specialisms (adult,
Speech & Language children, mental health,
Therapy Assistants.
Rubina Khatun
Discovery Home
ERR

You will have a or learning disability)

recognised Speech & you’d like to study.
Language Therapy Nursing requires a high
degree or equivalent
qualification. level of technical
You will be a registeredcompetence and
member of HCPC & clinical decision-making
RCSLT with a license to skills. To develop these,
practice. you'll spend half of
your nursing degree on
supervised placements
in local hospital and
community settings.
Progressio Starting with a Junior There is a great Starting as play worker in
n speech therapist position opportunity of hospital then can climb
Opportuni the next position is progression. Starting up a ladder to team
ties Senior Speech therapist, with a staff nurse a leader then to a team
than to become a Senior person can become manager.
paediatric occupations senior staff nurse, than
therapist. Further up the a deputy sister, than
ladder is a Practice word manager to
manager than a Team senior word manager.
Manager. Than lead nurse than to
become a matron. Also
the salary will change
with every promotion.

Other Can become Senior nurses can Senior play worker run
informati management therapist become nurse the shift by them self.
on consultant. And they
required normally work in the
specialized units.

Briefly describe the next steps you plan to take on your own career pathway? Please provide
specific detail about your next steps (4.3) (like your career plan)

I am currently working in Discovery Home As a Project Worker. After completing the CYP
Level-3 and take all the training I get provide by the organisation to provide the quality care
of our young person. I am looking forward to do level 5 management courses and then
extend to another 1 year and complete my graduation. I then wish to work in education
setting and also be a part of the Discovery Home staff as senior worker and start to run a
Rubina Khatun
Discovery Home
ERR

shift as shift leader. Am looking forward to do level 5 management courses.

Write about one issue of public concern relevant to the sector (5.1, 5.2, and 5.3) or do a
presentation.

Issue of Public
Concern  Inspection

The different view are:

What are the  Abused could be relived it is sorted
different  Family could feel let down and so on
viewpoints e.g  Public could be disappointed and lose trust on the organisation
service users,  Young person might not be in expected levels
regulatory bodies,  Young person might lose their confidence
general public

How this issue has There are various view point regarding cases stated has some
altered public similarities which has caused a public concern, lack of funding and
views of the sector government cuts, lack of specialist training and keeping up to date new
guide line and regulation, lack of trust believes with the company and
the responsible bodies such as social services, CQC, the police, care
provider, care staff and the family’s of the victim.
Rubina Khatun
Discovery Home
ERR

Describe recent changes in service delivery that has affected own area of work. 5.4

There are some recent changes made at my work place which greatly influence my work.
The changes are ;

 Medication Policy (New policies been added to make sure children are safe in our
practice. New policy also gives us a more clear view of medical administration )
 Sick policy (new policies been added after coming back to work staff need to go
through telephone interview with the director of Qalb short break service).
 Lift amendment policy (new amendment has been made due to a lift incident staff
has been offered a training on how to get the people out of the lift in emergency).

In general there are changes on DBS Which was previously known as CRB. Fees to do a DBS
have also changed.

Identify occasions where public have raised concern regarding issues in within the sector.
5.1

Abuse of young adult

Reduction in staff ratio

Difficulties in getting funding

Rubina Khatun
Discovery Home
ERR