Professional Documents
Culture Documents
SOCIAL
RESPONSIBILITY
POLICY
Corporate social responsibility Policy I 3
•R
esponsible consumption •H
uman capital
Fostering diversity of talents and skills The Group’s Executive Committee validates proposed Each operational entity ensures that the Group’s CSR
Making our customers players in the energy transition
policy directions in this area beforehand. commitments are respected at the local level. In this
• S ustainable purchasing •G
lobal Care / Health-Safety-Security and Industrial respect, the CSR managers of the operating entities are
Extending the scope of our commitments Safety The CSR Department monitors the Group’s CSR responsible for the annual analysis of CSR risks and
to our suppliers Making everyone’s safety a priority performance. It coordinates a network of CSR managers opportunities, the implementation of a CSR action plan
in the operating entities, regularly reviews the Group’s to contribute to the Group’s CSR objectives, which may
• S takeholders •H
uman Rights material challenges, ensures the preparation of annual include local CSR objectives, as well as ensuring that CSR
Committing to creating shared value Ensuring that fundamental rights are respected at all
action plans, monitors their implementation through criteria are properly applied to investment projects.
times
• S ocial influence annual CSR performance reviews, and steers responses
Actively contributing to social debates •A
ccess to energy to non-financial rating agencies and the monitoring of CSR Each employee can become a Group CSR ambassador,
Promoting access to energy for all 2030 objectives with the assistance of the other relevant participate in CSR discussions and contribute to the
• E nvironment departments. Focus groups and specific networks are Group’s CSR initiatives. The CSR Department leads
Reducing our carbon and ecological footprint also mobilized on more specific CSR issues collaborative workshops with external stakeholders
on CSR issues at stake.
BREAKDOWN BY POLICIES
AND OBJECTIVES REFERENCES
The Group’s CSR performance is based on this policy, In addition, with a view to continuous improvement, External references • ISO 26 000 - Social responsibility
supplemented by policies on the main dimensions of CSR an analysis of environmental and social risks is carried
(including an environmental policy, a stakeholder out annually and any employee or external stakeholder •U niversal Declaration of human Rights • ISO 37 001 - Anti-corruption management systems
engagement policy, a vigilance plan and various due of the Group is able to issue an alert to bring to •U N Global Compact • E uropean Environmental Management System
diligence policies). A global trade union agreement has the attention of Management any points requiring •O ECD Guidelines for Multinational Enterprises and Audit Scheme (EMS)
also been signed with the International Trade Unions a specific analysis. •U N Sustainable Development Goals • E uropean taxonomy
to agree on an international social base for all Group • C onventions of the International Labour
companies. An annual CSR report is presented to the Group’s Organization (ILO)
Executive Committee and to the Ethics, Environment •G lobal Reporting Initiative (GRI) reporting standards ENGIE references
The implementation of these policies is based and Sustainable Development Committee of the Board of • International Integrated Reporting Criteria (IIRC)
on performance indicators and on 17 CSR objectives Directors to report on the progress made in applying the • ISO 14000 - Environmental Management accessible at the following address:
for 2030, decided by the Board of Directors in 2020 CSR policy and achieving the Group’s CSR 2030 objectives. https://www.engie.com/en/group/social-responsibility
and amended in 2022.
These objectives cover the Group’s main impacts on Among the 17 CSR objectives, 7 are tier 1 objectives.
the planet and on people, and are based on an analysis Three CSR objectives are systematically included
of the main challenges identified by the Group’s in the presentation of annual results.
management and its stakeholders (materiality matrix). They demonstrate the Group’s commitment to CSR and its
Annual monitoring of these objectives, notably through contribution to the Sustainable Development Goals (SDGs)
performance reviews with each Global Business Unit, set by the UN for 2030.
enables the progress made by the company to be
measured.
ANNEX A
GROUP COMMITMENTS
IN DETAIL
RESPONSIBLE CONSUMPTION ENGIE has set itself an objective that by 2030 the TOP order to verify their reliability. The Group has also professional associations of which it is a member. ENGIE
250 of its preferred suppliers will be certified or aligned implemented a specific policy for its subcontractors to works to bring the positions of these associations in line
Making our customers players with SBT. integrate health and safety requirements into all the with its own positions, which may nevertheless differ
in the energy transition services they provide. even if ENGIE is a member. The Group thus publishes
In the event of a dispute, ENGIE aims to seek out-of-court a detailed document on the compliance of its direct
Consumers’ expectations are undergoing profound
solutions to resolve them and, if not, to have recourse The Group is committed to maintaining a sustained and indirect lobbying actions with the Paris Climate
changes in all sectors of the economy. These expectations
to the ENGIE Mediator responsible for settling persistent and high quality dialogue with its investors. Agreement.
are moving towards ever greater transparency on the
disputes with any person or organization concerned
origin of energy supply. Customers are becoming more
by the Group’s activities. A Code of Conduct for Relations The Group is committed to facilitating the exercise
and more involved in controlling their consumption,
with Suppliers with 7 principles applies to all Group of shareholders’ rights and to developing a lasting
sometimes becoming green energy producers themselves.
employees and to buyers in particular. relationship with them in order to build loyalty
ENVIRONMENT
ENGIE is committed to making its customers aware of
and long-term support for its strategy, by providing Reducing our carbon and ecological footprint
them with clear and relevant information.
the new solutions by helping them to control their ENGIE operates in a world where environmental issues
consumption, to integrate new technologies, to orient STAKEHOLDERS The Group was the first CAC 40 group in France to publish are multiplying. The risks associated with climate change,
themselves towards green mobility or renewable energy. the overexploitation of natural resources including water,
Committed to creating shared value an Integrated Report, which is published each year prior
to its Annual General Meeting and which endeavors the erosion of biodiversity and the air pollution are
In 2021, ENGIE has set itself the goal of helping to ENGIE’s activities place the Group in territories and bring central concerns for the Company and for the resilience
to take into account feedback from previous years. This
decarbonize its customers by 45 Mt CO2 eq. by 2030, it into contact with multiple stakeholders such as local of its activities.
report integrates the various components of the Group’s
based on a dozen of the Group’s products and services, communities and authorities, associations and non performance that create value for ENGIE and society.
including green energy production, decentralized energy governmental organizations. Through its environmental policy, ENGIE undertakes
It contributes to improving the accessibility and
networks and related services, the sale of energy saving to identify its environmental impacts within the scope
transparency of the information provided by the Group.
certificates, carbon certificates and the purchase or resale Exchanges with stakeholders are fundamental to sharing of the activities controlled by the Group, to implement
Each year, it also allows for the development of a
of green electricity. the long-term value creation of the Group’s projects. action plans to avoid, reduce and, where relevant, offset
thematic subject presented in the form of a dedicated
These stakeholders contribute to the sustainability of the notebook. them, while managing the resources at its disposal as well
Group’s activities which are designed to provide essential as possible. ENGIE relies on an environmental reporting
SUSTAINABLE PURCHASING services and strengthen the vitality of employment areas. audited by the Statutory Auditors.
Extending the scope of our commitments The Group is committed to making its managers aware of SOCIETAL INFLUENCE The Group is committed to phasing out coal-fired power
to our suppliers the benefits that dialogue with stakeholders brings to its Actively contributing to social debates generation by 2027 at the latest and adopted a SBTi-
activities; to training its employees in consultation certified «well below 2°C» decarbonization trajectory,
Apart from energy purchases, the Group relies on adapted to the context, to the local needs and constraints, ENGIE is a group with a large international presence that is compatible with the Paris Agreement.
thousands of suppliers ranging from large international and to build action and dialogue plans with its and a wide range of activities. On the strength ENGIE has set itself the goal of being carbon neutral
groups to small and medium-sized local companies. stakeholders, particularly in the context of the launch of of its positions and culture, ENGIE wishes to defend on all its direct and indirect emissions by 2045. Finally,
The fundamentals of ENGIE’s supplier relationship aim new offers or new projects. its positions in economic and social debates. the Group supports its operating entities in complying
to create a balanced and sustainable relationship with with local environmental norms and recognized
all these suppliers. ENGIE has set itself the objective that by 2030, all its ENGIE is committed to an ambitious gender diversity international environmental standards. In the event
activities and assets will have a societal plan. policy. that local environmental standards are deemed
The Purchasing Policy specifies the commitments insufficient by the Group, it strives to make the impacts
(fair treatment, punctuality of payments, confidentiality The Group monitors and ensures that it responds to all ENGIE intends to continue to defend its positions of the assets it controls acceptable.
of data) and the requirements of ENGIE in terms of questions and possible public controversies. and contribute to public decisions and the development
competitiveness, Health and Safety, Ethical and Social, It aims at maintaining regular contact with the of regulations in a constructive dialogue with public
Environment, towards its Suppliers. All the Group’s communities affected by its activities and non- authorities and in partnership with its peers.
purchasing contracts contain an «ethics and CSR» clause. governmental organizations. The Group implements its lobbying activities mainly in
For preferred Suppliers selected as part of a category The Group’s actions are in line with new regulatory France and Belgium, notably within the framework of
strategy, a single account manager is appointed frameworks such as the French Sapin 2 law, the French
to continuously improve operational performance law on Duty of Vigilance and the European CSR Directive.
and ensure compliance with the group’s responsibility It is in this context that the Group has put in place a policy
requirements. of due diligence of its suppliers and subcontractors in
RESPONSIBLE INVESTMENT A report is regularly presented to the Board of Directors’ GlobalCare is driven by three major commitments: modern slavery, harassment and violence in the
Ethics, Environment and Sustainable Development preserving the integrity of people and property, workplace. It encourages freedom of association
Giving meaning and long-term visibility Committee. promoting quality of life at work and improving health, and the right to collective negotiation. Where local labor
In its investment choices, the Group applies CSR criteria safety and protection through the professionalism of all. standards are deemed insufficient by the Group,
aimed at limiting the negative impacts of its activities on ENGIE is committed to respecting with honesty and These commitments aim to build a «No life at risk» it undertakes to ensure working conditions that are
the climate, the environment and people. These criteria integrity the tax laws and regulations applicable to protection culture shared by the Group’s employees and consistent with the dignity of every human being.
are the expression of its CSR POLICY. To ensure that its the company in the countries where it operates and is all those who work for it.
investment decisions are consistent with its climate committed to increase communication on tax matters.
trajectory, a carbon budget has been allocated to each ENGIE adheres to the principles of responsible taxation In this context, ENGIE is committed to eradicating fatal
advocated by the United Nations BTeam initiative. and most serious accidents and to ensuring a high level of
ACCESS TO ENERGY
activity. ENGIE also incorporates anticipated carbon prices
depending on the region into the valuation of its projects. prevention and protection for all. In particular, the Group Promoting access to energy for all
ensures that its employees and service providers comply
with its «9 rules to save lives», concrete rules established Today, more than 2 billion people do not have sufficient
Since 2014, the Group has been committed to promoting HUMAN CAPITAL on feedback from experience. access to electricity or do not have clean cooking
sustainable finance and finances a growing portion of its
Promoting the diversity of talents and skills solutions.
sustainable investments through green bonds. ENGIE thus
The Group has set itself the objective of having a To address this issue, ENGIE is committed to fighting
reports on the responsible nature of these projects and
The individual development of employees and respect frequency rate of accidents with lost-time for Group disparities in access to energy.
their positive impact on the environment.
for their diversity are key levers of the Group’s employees and subcontracted employees on closed sites
It promotes the development of new sustainable financing
performance and its Human Resources policy. below 2.3 by 2030. In 2011, the Group created an impact investment fund
tools in line with the evolutions and expectations of the
(ENGIE Rassembleurs d’Energies), one of whose missions
financial markets.
ENGIE has made strong commitments: respect The Group has a policy related to the protection of its is to promote access to sustainable energy for all, through
of the principles of fairness and non-discrimination data and the security of its information systems. It applies minority investments in high-impact local companies.
in recruitment, support for a policy of gender diversity the General Data Protection Regulation to ensure the
BUSINESS ETHICS in promotions; implementation of a forward-looking protection of the personal data of its employees, suppliers In addition, the Group promotes, through its Energy
management of jobs and skills to help employees and its customers. Volunteer Program, the involvement of its employees in
Acting in accordance with our ethical meet the Group’s future needs and to increase their associations of employees working voluntarily for
principles in all circumstances employability; support of employees’ career development humanitarian actions.
through training or internal mobility, and apprenticeship
In terms of business ethics, the Group conducts its HUMAN RIGHTS
deployment to facilitate professional integration. ENGIE is also involved in the fight against energy
activities in accordance with 4 fundamental principles:
Constantly ensuring respect insecurity setting up appropriate tariffs, preventing
acting in compliance with laws and regulations, behaving
In addition, the Group favors constant social dialogue, unpaid bills, contributing to home improvement, raising
with honesty and promoting a culture of integrity, for fundamental rights
seeking to promote well-being in the workplace, awareness of energy savings, and staying in constant
demonstrating loyalty and respecting others.
employee commitment and motivation, gender equality, In addition to dialogue and consultation to ensure that its contact with local authorities and associations to provide
A strong «zero tolerance» message to fight against fraud
prevention of psycho-social risks and economic activities do not infringe on the rights of local personalized assistance to the most vulnerable customers.
and corruption is included in the Group’s ethics and
and social development. communities, ENGIE is committed to conducting its
compliance guidelines. These principles apply to all Group
activities in a manner that respects the fundamental Finally, the ENGIE Foundation, which is in charge of
employees and partners who receive training in the fight
rights of its employees and in compliance with the corporate philanthropy activities, deploys its philosophy
against fraud and corruption.
conventions of the International Labour Organization. and action that are in line with the Group’s environmental,
GLOBAL CARE / HEALTH, SAFETY, SECURITY social and societal commitment.
A confidential ethics reporting system (ethics@engie.com), AND INDUSTRIAL SAFETY
made possible by the use of a qualified external service ENGIE rejects all forms of forced and compulsory labor,
provider (ADIT), is open to all Group employees and
Making everyone’s safety a priority child labor and discrimination as well as all forms of
to any external stakeholder. Health, safety and protection for all and industrial safety
of its facilities are permanent priorities for the Group,
A second tool managed by the Group’s management wherever it operates, regardless of country or activity.
(Inform’ethics) is used for the internal monitoring of all
ethical incidents.
ANNEX B
GROUP’S CSR OBJECTIVES
The Group’s CSR objectives demonstrate the Group’s commitment to CSR and its contribution
to the Sustainable Development Goals (SDGs) set by the UN for 2030.
Nature
protection • Biodiversity - Implementation of ecological site management for all
of the Group’s industrial activities Sustainable procurement
Three CSR objectives for 2030 are systematically included in the results presentation:
•4 3 Mt of CO2 eq. emitted by energy production in line with the trajectory certified by Science Based Target
• 0 to 60% women in the Group’s management
4
•5 8% of the Group’s installed capacity is renewable.
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