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Disability and Rehabilitation

ISSN: (Print) (Online) Journal homepage: https://www.tandfonline.com/loi/idre20

Identifying clinicians’ priorities for the


implementation of best practices in cognitive
rehabilitation post-acquired brain injury

Valérie Poulin, Alexandra Jean, Marie-Ève Lamontagne, Marc-André Pellerin,


Anabelle Viau-Guay & Marie-Christine Ouellet

To cite this article: Valérie Poulin, Alexandra Jean, Marie-Ève Lamontagne, Marc-André Pellerin,
Anabelle Viau-Guay & Marie-Christine Ouellet (2021) Identifying clinicians’ priorities for the
implementation of best practices in cognitive rehabilitation post-acquired brain injury, Disability and
Rehabilitation, 43:20, 2952-2962, DOI: 10.1080/09638288.2020.1721574

To link to this article: https://doi.org/10.1080/09638288.2020.1721574

Published online: 11 Feb 2020.

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DISABILITY AND REHABILITATION
2021, VOL. 43, NO. 20, 2952–2962
https://doi.org/10.1080/09638288.2020.1721574

REHABILITATION IN PRACTICE

Identifying clinicians’ priorities for the implementation of best practices in


cognitive rehabilitation post-acquired brain injury
Valerie Poulina,b, Alexandra Jeana, Marie-Eve Lamontagneb,c , Marc-Andre Pellerinb,c,d, Anabelle Viau-Guayd,e
and Marie-Christine Ouelletb,f
a
Department of Occupational Therapy, Universite du Quebec a Trois-Rivieres, Trois-Rivieres, Canada; bCentre for Interdisciplinary Research in
Rehabilitation and Social Integration (CIRRIS), Centre Integre Universitaire de Sante et de Services Sociaux de la Capitale-Nationale (CIUSSS-CN),
Institut de Readaptation en Deficience Physique de Quebec (IRDPQ), Quebec, Canada; cDepartment of Rehabilitation, Universite Laval, Quebec,
Canada; dFaculty of Education Sciences, Universite Laval, Quebec, Canada; eCentre de Recherche et d’intervention sur la Reussite Scolaire,
Universite Laval, Quebec, Canada; fSchool of Psychology, Universite Laval, Quebec, Canada

ABSTRACT ARTICLE HISTORY


Purpose: To identify clinicians’ perceptions of current levels of implementation of cognitive rehabilitation Received 18 June 2019
best practices, as well as individual and consensual group priorities for implementing cognitive rehabilita- Revised 20 December 2019
tion interventions as part of a multi-site integrated knowledge translation initiative. Accepted 22 January 2020
Method: A two-step consensus-building methodology was used, that is the Technique for Research of
KEYWORDS
Information by Animation of a Group of Experts (TRIAGE), including a cross-sectional electronic survey Best practices; cognitive
followed by consensual in-person group discussions to identify implementation priorities from a list of rehabilitation; priority
evidence-based practices for cognitive rehabilitation following traumatic brain injury and stroke. Thirty- setting; implementation;
eight professionals from three rehabilitation teams (n ¼ 9, 13 and 16) participated, including neuropsy- acquired brain injury
chologists, occupational therapists, speech-language pathologists, educators, clinical coordinators and pro-
gram managers. Descriptive statistics were used to document the perceived levels of implementation as
well as individual and consensual group priorities.
Results: Most of the best practices (81–100%) were perceived as at least partially implemented by a min-
imum of 50% of the participants but only 20–25% of the practices were considered fully implemented.
Findings suggest that current practices are mostly consistent with general cognitive rehabilitation princi-
ples suggested in guidelines but that further efforts are needed to support the application of specific
cognitive rehabilitation strategies and interventions. Executive function and self-awareness retraining, as
well as interventions promoting the generalization of skills, were among the highest implementation pri-
orities. Consensual in-person group discussions, included as part of the TRIAGE process, also helped to
define and operationalize these best practices into more specific intervention components according to
the teams’ needs and priorities.
Conclusions: TRIAGE consensus-building methodology can be used to engage stakeholders and support
clinicians’ decision-making regarding the identification of implementation priorities in cognitive rehabilita-
tion post-ABI in order to tailor the implementation process to local needs.

ä IMPLICATIONS FOR REHABILITATION


 The Technique for Research of Information by Animation of a Group of Experts (TRIAGE) can be used
to support clinicians’ decision-making regarding the identification of implementation priorities in cog-
nitive rehabilitation post-ABI.
 The combination of individual consultations followed by consensual in-person group discussions, as
part of the TRIAGE process, may help clinicians in defining and operationalizing best practices into
more specific intervention components to implement.
 Effective implementation strategies are needed to support the use of specific cognitive rehabilitation
interventions in prioritized areas, such as executive function and self-awareness retraining, as well as
generalization of skills.
 Some differences in clinicians’ perceived priorities point up the importance of tailoring implementa-
tion to local needs and contexts from the early stages in the process.

Introduction
affect participation in rehabilitation [4] and increase the risk of
Cognitive function disorders are among the most common and functional dependence [1,2] and poor social participation [5–7].
disabling long-term sequelae of acquired brain injury (ABI) such Detection and effective treatment of these disorders are there-
as traumatic brain injury (TBI) and stroke [1–3]. Cognitive deficits fore critical.

CONTACT Valerie Poulin valerie.poulin@uqtr.ca Department of Occupational Therapy, Universite du Quebec a Trois-Rivieres, 3351 Boul. des Forges, P.O. Box
500, Trois-Rivieres G9A 5H7, Canada
ß 2020 Informa UK Limited, trading as Taylor & Francis Group
IDENTIFYING IMPLEMENTATION PRIORITIES 2953

Over the last decade, there has been growing interest in and increasing research user understanding of the research process,
research into the management of cognitive disorders post-ABI, awareness of the research, and appreciation for how and when it
and recent best practice guidelines include recommendations spe- can be applied.” [23, p.105]. Also, as suggested by the
cific to cognitive rehabilitation [8,9]. Cognitive rehabilitation has Knowledge-to-Action framework [24], engaging clinicians in iden-
been defined as a “systematic, functionally-oriented service of tifying their knowledge needs and priority issues, as a first step in
therapeutic activities derived from the assessment and under- this process, could increase the relevance of the research for the
standing of the patient’s brain-behavioural deficits” local context and, potentially, the success of the implementa-
[10, p.1596–1597] which aims to improve dysfunctional cognitive tion [25,26].
processes and everyday functioning [11]. Different approaches While there may be various ways to involve rehabilitation
have been suggested [10,12–14]. Some are oriented toward bot- teams in assessing needs and prioritizing which evidence-based
tom-up retraining of specific cognitive processes, such as retrain- practices to implement [27], recent studies have highlighted the
ing attention and working memory with computer-based tasks, importance of group discussions to compare points of views,
while others involve top-down training using compensatory strat- resolve differences in perceptions and build a common vision
egies, such as training in the use of metacognitive problem-solv- among team members [28–30]. This may be particularly important
ing strategies or external aids to improve everyday activities when the practices to implement are complex and involve inter--
compromised by cognitive impairments (e.g., memory, planning) professional collaboration, as is the case with cognitive rehabilita-
[10,12–14]. According to best practice guidelines, cognitive tion interventions [15,31,32]. Moreover, given the potential
rehabilitation should be personalized and designed to achieve challenges and efforts in implementing cognitive rehabilitation
changes that improve functioning in meaningful areas of life interventions, priorities for implementation should be carefully
deemed important to the patient [8,9]. identified [15], based on rehabilitation teams’ perceived needs,
While clinicians are encouraged to implement the recommen- resources, and environmental context [26], in addition to the level
dations in these guidelines, previous studies have suggested there of evidence. Conversely, trying to implement these complex inter-
are gaps between best and actual practices in cognitive rehabilita- ventions without considering stakeholders’ perceptions of these
tion post-ABI [15–19]. Findings from Canadian and Australian sur- practices, including their perceived level of implementation and
veys concerning stroke rehabilitation practices suggested a low importance [26], could potentially result in less adoption of
prevalence of the use of interventions that address specific cogni- desired practices [33,34]. It is thus important to seek a greater
tive functions, such as those aimed at enhancing problem-solving understanding of the perceptions and priorities of clinicians from
strategies or employing computer programs designed to retrain various disciplines, using well-defined approaches [35], in order to
executive processes [16,17]. Similarly, a qualitative study of health- inform future knowledge translation initiatives for implementing
care providers in the United Kingdom reported perceived gaps in cognitive rehabilitation best practices post-ABI.
care for patients with cognitive and memory deficits [18]. In the Therefore, the general objective of this study, which is the first
context of TBI care, a recent Australian survey [19] indicated that step in a multi-site integrated knowledge translation (iKT) initia-
while many reported practices appeared at least partly consistent tive, was to document clinicians’ priorities for the implementation
with cognitive rehabilitation guidelines, other interventions were of best practices in cognitive rehabilitation post-ABI. More
applied less often, including retraining attention and training specifically, the study aimed to identify (1) perceived level of
carers. The rapidly growing body of published research in this implementation of evidence-based practices in cognitive rehabili-
area, coupled with insufficient efforts to translate this evidence to tation post-ABI, and to determine (2) individual preferences as
frontline clinicians, may explain some of these gaps. In addition, well as (3) consensual group preferences for implementing cogni-
the complexity of cognitive rehabilitation can make it particularly tive rehabilitation interventions.
challenging to put the evidence into practice [15]. Indeed, many
implementation theories and frameworks, such as the Methods
Consolidated Framework for Implementation Research [20], sug-
gest that the complexity of an intervention can pose additional Design
challenges to its implementation. More specifically, cognitive This study used TRIAGE, a two-step consensus-building method-
rehabilitation involves complex interventions that clinicians must ology [36–38], consisting of a cross-sectional electronic survey fol-
select and adapt according to the individual’s cognitive and com- lowed by group discussions. The TRIAGE process was executed
munication profile [15]. Furthermore, team members from various independently with three separate interdisciplinary teams provid-
disciplines need to collaborate with the individual and family to ing inpatient and outpatient services post-ABI in two rehabilitation
deliver interventions consistently and promote the generalization centers in the province of Quebec, Canada. The study protocol was
of skills to everyday life. To address these challenges, further approved by the university at which the research was conducted
efforts to implement recommendations in the guidelines specific (#CER-16-227-07.11) and by the research ethics committee of the
to cognitive rehabilitation post-ABI are needed in this area where rehabilitation centers where the participants were recruited (#EMP-
“translation to frontline clinicians has been weak” [15, p.275]. As 2016-523).
part of an international workshop, an expert panel of clinicians
and researchers concluded that cognitive rehabilitation was one
Participants
of the top three high-priority areas to implement in TBI care [15].
An integrated knowledge translation (iKT) approach, where Of the three interdisciplinary teams involved in this study
researchers and ends users collaborate to identify and implement (referred to as teams 1, 2 and 3 in the following text), two worked
relevant research recommendations [21,22], may hold promise for at the same rehabilitation center serving the population from
fostering the implementation of guidelines in cognitive rehabilita- three sociodemographic regions. One team (team 1) provided
tion. Gagliardi et al. posited that iKT might “enhance researcher stroke rehabilitation services while the other (team 2) had expert-
understanding of the research user context and needs, thereby ise in TBI rehabilitation. Both provided inpatient and outpatient
enhancing the relevance of the generated research, and rehabilitation services in a university teaching rehabilitation center
2954 V. POULIN ET AL.

in a large urban area. The third team (team 3) provided inpatient perceptions of their current level of implementation of evidence-
rehabilitation services post-ABI, including stroke and TBI, in a based cognitive rehabilitation practices, as well as (2) implementa-
healthcare center in a smaller urban area in a different sociode- tion priorities. The lists of practices were based on two recent
mographic region. These three rehabilitation teams serving vari- evidence-based guidelines for cognitive rehabilitation including:
ous populations with ABI from different sociodemographic (1) the Cognition module from the Canadian Stroke Best Practices
regions were selected in order to explore a variety of perspectives Recommendations [9] and (2) the Institut national d’excellence en
and needs of clinicians working in different clinical contexts. sante et en services sociaux (INESSS) – Ontario Neurotrauma
Clinicians from various disciplines delivering cognitive rehabili- Foundation (ONF) Clinical Practice Guideline for the Rehabilitation
tation interventions, as well as clinical coordinators and program of Adults with Moderate to Severe TBI [8]. These guidelines were
managers, were invited to participate in the study. They were eli- created by internationally recognized organizations using rigorous
gible if they: (1) worked as a clinician in occupational therapy, methodologies and with input from ABI experts and local stake-
neuropsychology, special education, speech and language ther- holders, including several participants from the province of
apy, or other relevant discipline suggested by the manager, or as Quebec, Canada, where the present study was conducted.
a clinical coordinator or manager in a rehabilitation program pro- Relevant recommendations concerning non-pharmacological inter-
viding services post-ABI (including stroke or TBI); (2) spent at least ventions were identified by the first author (VP), who is a
25% of their position’s time in the clinical program involved in researcher with expertise in cognitive rehabilitation post-ABI, and
this study; (3) had worked in that program for the previous validated by two other researchers (MCO and MEL) with research
6 months at the time of study recruitment; and (4) spoke French. expertise in psychology and iKT in the area of neurorehabilitation.
No exclusion criteria were applied. Three slightly different versions of the electronic questionnaire
were created, one for each team, with a list of 16 evidence-based
practices specific to stroke rehabilitation for team 1 [9], 16 practi-
Recruitment procedures
ces specific to TBI rehabilitation for team 2 [8], and a combination
A meeting was held with the program manager from each team of 15 practices for cognitive rehabilitation post-ABI for team 3
to explain the study and identify potentially eligible participants. [8,9]. The majority of the cognitive rehabilitation interventions
With the manager’s agreement, the research team sent an email included in each list were very similar since many intervention
to all potentially eligible team members to inform them about studies and systematic reviews in this area focused on combined
the study’s aims and methods (electronic survey and samples of patients with TBI or stroke [12]. There were only a few
group meeting). practices specific to stroke (e.g., mirror therapy for unilateral
inattention) or TBI guidelines (e.g., cognitive behavior therapy for
Data collection procedures reducing attentional deficits thought to be secondary to sleep-
wake disorders, anxiety or depression). For each practice in the
The TRIAGE data collection methods included (1) a preparation list, participants rated its current implementation level in their
phase to document individuals’ perspectives and priorities using team on a 3-point scale (fully implemented, partially imple-
individual data collection methods, followed by (2) a production mented, or not implemented at all). They could also indicate if
phase using group discussions to clarify important concerns and this practice was not applicable in their clinical context. In the
discuss the rationale for these priorities, in order to obtain a next section of the survey, they chose their top 5 priorities for evi-
team consensus. dence-based practices to implement in their team, using the
In the present study, the preparation phase consisted of an same list. They ranked those five practices from 1 (their top prior-
electronic survey to identify the perceived level of implementa- ity) to 5 (fifth priority) according to perceived clinical relevance,
tion of evidence-based practices in cognitive rehabilitation post- feasibility and implementation level. Participants could also add
ABI, and to determine individual priorities for implementing these comments to explain their perspective (see Appendix 1 for the
interventions. Then, in the production phase, team members par- survey questions).
ticipated in a consensual face-to-face group discussion lasting The development of these scales was based on a previous
approximately 90 min. An animator guided the participants’ dis- electronic survey of perceived implementation gaps in TBI
cussions with the aim of categorizing the list of priorities using a rehabilitation [26]. To verify the clarity of the questions and
visual aid, in order to reach consensus about one practice to usability of the survey platform, the questionnaire was pretested
implement in each team. This consensus-building technique was with two clinicians with clinical expertise similar to that of the
used in previous research in rehabilitation contexts to support study participants. Following their feedback, minor changes were
decision-making about important outcomes [28,39] or indicators made to improve the clarity of the wording of some best practice
of quality and performance for rehabilitation services [29,40]. recommendations and instructions regarding the ranking of
implementation priorities were added.
Measures Participants in the study had 2 weeks to complete the survey
questionnaire, which took approximately 15 to 20 min. Two
Sociodemographic and clinical variables reminders were sent, one and 2 weeks after the initial email.
For both the preparation and production phases, participants’ socio- Participants were invited to contact the research team if they
demographic and clinical characteristics (e.g., education and clinical needed further information or clarifications about the practices.
experience) were collected using self-administered questionnaires.
Consensual group preferences for implementing cognitive
Individuals’ perceptions of their current level of implementation rehabilitation interventions post-ABI (production phase)
of cognitive rehabilitation practices and implementation priorities All practices selected by at least two team members in the elec-
(preparation phase) tronic survey (individual preparation phase) were discussed during
An electronic survey designed with the Eval&Go platform (http:// the group meeting (production phase) in order to reach a consen-
www.evalandgo.com/) was used to document (1) individuals’ sus on one practice to implement in each team. The discussions
IDENTIFYING IMPLEMENTATION PRIORITIES 2955

were facilitated by a trained animator (VP), who had previous Table 1. Participants’ sociodemographic and clinical characteristics.
experience managing group discussions. During this phase, the Team 1 Team 2 Team 3
animator acted as a facilitator by creating a positive climate that (n ¼ 13) (n ¼ 16) (n ¼ 9)
fostered the productive exchange of ideas [36]. The animator also Gender (n, %)
summarized and highlighted key elements from the discussions Female 13 (100.0) 14 (87.5) 9 (100.0)
Male 2 (12.5)
while remaining neutral with regard to the participants’ choices. Age (n, %)
After explaining the objectives and procedures for this phase 20–29 1 (7.7) 2 (12.5) 3 (33.3)
(see Appendix 1), the animator read the list of practices. The 30–39 6 (46.2) 3 (18.8) 1 (11.1)
strength of the evidence supporting each recommendation (i.e., 40–49 2 (15.4) 9 (56.3) 3 (33.3)
50–59 3 (23.1) 2 (12.5) 1 (11.1)
level A, B or C) was also identified in a written summary given to
60–69 1 (7.7) 1 (11.1)
the participants. As necessary, the animator provided further clarifi- Discipline (n, %)
cations about the practices to ensure a common understanding. Occupational therapy 7 (53.8) 8 (50.0) 4 (44.4)
Each practice was transcribed on a card and placed on the wall of Speech therapy 2 (22.2)
Neuropsychology 5 (38.5) 8 (50.0) 1 (11.1)
the room, which was divided into six sections: Memory, Grouping,
Special education 1 (7.7) 1 (11.1)
Fridge, Veto, Garbage and Selection. At the beginning of the session, Nursing 1 (11.1)
all cards were placed in the Memory section. Over the course of the Education (n, %)
discussions, the animator invited the participants to move the College 1 (7.7) 1 (11.1)
cards to different sections of the wall, according to perceived prior- Bachelor 6 (46.2) 8 (50.0) 3 (33.3)
Master 3 (23.0) 2 (12.5) 5 (55.6)
ities and consensual decisions. Participants could combine, divide PhD 3 (23.0) 6 (37.5)
or modify practices (e.g., include additional ideas) in the Grouping Job title (n, %)
section. Rejected practices were placed in the Garbage section, Clinician 12 (92.3) 15 (93.8) 8 (88.9)
while practices concerning which participants disagreed or were Clinical coordinator 1 (7.7) 2 (12.5)
Manager 1 (7.7) 1 (6.3) 1 (11.1)
ambivalent were placed in the Fridge section to be discussed later. Rehabilitation setting (n, %)
The Veto section was used if participants could not reach a consen- Inpatient 9 (69.2) 12 (75.0) 9 (100.0)
sus about some practices, which would then be submitted to Outpatient 6 (46.2) 13 (81.3) 1 (11.1)
external experts. The best practices that had the closest fit with the Years of clinical experience (mean, SD)
Total 15.2 (9.2) 16.6 (8.5) 12.9 (8.3)
participants’ priorities were placed in the Selection section. One of Specific to ABI 10.1 (8.2) 11.3 (8.7) 12.1 (9.2)
these practices to implement was consensually chosen by the par- Confidence in abilities to manage cognitive deficits post-ABI (n, %)
ticipants as their final selection. This group data collection process Not at all confident
lasted about 2 h. At the end of the discussions, a picture of the vis- Slightly confident 3 (33.3)
Somewhat confident 6 (46.2) 8 (50.0) 4 (44.4)
ual set-up was taken to keep track of the decision-making process. Very confident 7 (53.8) 5 (31.2) 2 (22.2)
Extremely confident 3 (18.8)
While most participants completed both data collection phases, a few partici-
Data analyses
pated only in the electronic survey (i.e., one person in each team) or only in the
Descriptive statistics were used to describe the participants’ socio- consensual group discussions (i.e., one person in teams 1 and 3, and two in
demographic and clinical characteristics. For each team, the cur- team 2). This table shows the sociodemographic characteristics of every partici-
pant in the study. Some participants fit in more than one category.
rent level of implementation of cognitive rehabilitation practices
(objective 1) was estimated by calculating the proportions of
respondents who selected the various categories of levels of collection phases, a few participated only in the electronic survey
implementation for each practice in the list. Also, to address the (i.e., one person in each team) or only in the consensual group
second objective (individual priorities), the proportions of partici- discussions (i.e., one person in teams 1 and 3, and two in team 2).
pants who selected a given practice among their top five prior- The participation rates for the electronic survey were 100% for
ities, as well as the mean ranking (on a scale from 1 to 5, where 1 team 1, 88% for team 2, and 62% for team 3.
is the most important priority), were calculated for each priori- The vast majority of study participants were female, and they
tized practice. To describe consensual group preferences (object- worked as clinicians. Most participants from teams 1 and 2 were
ive 3), descriptive statistics were used to document the occupational therapists (50–54%) or neuropsychologists (39–50%)
frequencies of practices included in each section (Memory, while participants from the third team included a broader range
Grouping, Fridge, Veto, Garbage, and Selection) over the course of of clinical backgrounds including occupational therapy (44%),
the discussions. All group discussions were audiotaped and tran- speech-language pathology (22%), neuropsychology (11%), special
scribed in full. The key reasons for prioritizing the practices to education (11%), and nursing (11%). For teams 1 and 2, all poten-
implement were identified using qualitative content analysis tial participants from each discipline targeted for this study were
[41,42]. All the content was co-coded by two team members. involved in at least one of the data collection phases. While the
Findings from the qualitative analyses with respect to factors participation rates were lower for the third team, the sample
influencing decision-making processes for prioritizing best practi- (n ¼ 9) still appeared broadly representative of the larger group of
ces to implement are reported in more detail in another paper by clinicians approached for the study (n ¼ 13) in terms of the pro-
Poulin and colleagues (upcoming). portions of participants from each discipline (i.e., 4 of the 7 occu-
pational therapists, both of the speech-language pathologists, 1
of the 2 neuropsychologists, the educator, and the manager with
Results
a nursing background). The mean number of years of clinical
There were 38 participants in the study, with 13, 16 and 9 partici- experience specific to ABI was similar across all teams and ranged
pants, respectively, from teams 1, 2 and 3. Table 1 presents the from 10.1 to 12.1 years. Most participants reported that they spent
sociodemographic and clinical characteristics of the participants more than 75% of their position’s time providing ABI rehabilita-
from each team. While most participants completed both data tion services in the clinical program involved in the study, except
2956 V. POULIN ET AL.

for two participants in team 1 and one in team 3, who spent participants. The practices showing the highest levels of imple-
between 25 and 75% of their time. Concerning the clinicians’ per- mentation by team 2 consisted of personalized life skills training,
ceived self-efficacy for managing cognitive deficits post-ABI, a and interventions fostering patient involvement and effort dur-
majority of participants from team 1 (54%), half of team 2 (50%) ing inpatient rehabilitation, with 64 and 86% of participants,
but only 22% of participants from team 3 reported being very or respectively, considering these practices as fully implemented. In
extremely confident in their abilities to treat patients with cogni- team 3, personalized evidence-based interventions to facilitate
tive deficits post-ABI. resumption of desired activities, and interventions adapted to
the patient’s cognitive and communication profile were also per-
Current implementation levels of best practices (objective 1) ceived as fully implemented by a large proportion of team mem-
Tables 2–4 detail the perceived implementation levels of each bers (62.5%).
best practice, as well as implementation priorities for each team.
Overall, most of the best practices (81–100%) were perceived as Individual priorities identified in the electronic survey
at least partially implemented by at least 50% of the participants
(objective 2)
but only 20–25% of the practices were considered fully
implemented. The individual priorities for implementation of cognitive rehabili-
Specifically, in team 1 (see Table 2), the perceived implementa- tation best practices are also shown in Tables 2–4. In team 1 (see
tion levels suggest that four of the 16 best practices were per- Table 2), three practices were identified as high priority by at least
ceived as fully implemented by at least 50% of the participants. 50% of participants: metacognitive strategy training for executive
These included cognitive rehabilitation services based on patient- functions (70%), internal compensatory strategies for memory
centered goals (83%); referral to and management by mental (50%), and interventions adapted to the patient’s cognitive and
health professionals as needed (58%); personalized evidence- communication profile (50%).
based interventions to facilitate resumption of desired activities Similarly, in team 2 (see Table 3), the practices most frequently
(50%); and interventions adapted to the patient’s cognitive and identified among participants’ top five priorities also addressed
communication profile (50%). Interventions perceived as not executive function and memory rehabilitation, that is, metacogni-
implemented by a majority of participants were computer-based tive strategy training for executive functions (67%), internal and
working memory and attention training (75 and 58%, respect- external compensatory strategies for memory (58 and 50%,
ively), as well as mirror therapy for unilateral inattention (75%). respectively), and strategies to promote learning for patients with
The remaining nine practices were considered as partially imple- memory impairments (50%).
mented by a majority of participants. In team 3 (see Table 4), individual priorities also involved
In teams 2 and 3 (see Tables 3 and 4), all practices were per- memory and executive functions (67 and 50%, respectively).
ceived as fully or partially implemented by at least 50% of the Participants also rated as a high priority implementing cognitive

Table 2. Perceived implementation levels and priorities identified by participants from team 1.
Implementation levels (n ¼ 12) Individual priorities (n ¼ 10)
Fully Partially Not Mean rank Group decision-
Cognitive rehabilitation best practices (%) (%) (%) (SD) (%) making (n ¼ 12)
1.1 Metacognitive strategy training for executive functions 0.0 58.3 41.7 3.1 (2.0) 70.0 Preselected and
Final selection
1.2. Internal compensatory strategies for memory 0.0 58.3 41.7 3.0 (1.0) 50.0 Grouped with 1.5
and Preselected
1.3. Goals and interventions adapted to the patient’s cognitive and 50.0 41.7 8.3 2.2 (1.8) 50.0 Preselected
communication profile
1.4. Additional support to foster the engagement in rehabilitation of 25.0 66.7 8.3 3.0 (4.1) 40.0 Preselected
patients with communication and cognitive issues (e.g., family
involvement)
1.5. External compensatory strategies for memory 16.7 83.3 0.0 4.3 (1.5) 40.0 Grouping with 1.2
and Preselected
1.6. Remedial-based strategies for visual perceptual deficits 8.3 83.3 8.3 3.8 (1.3) 40.0 Garbage
(e.g., prisms)
1.7. Strategies for visual neglect (e.g., visual scanning, cueing, imagery) 0.0 83.3 16.7 2.8 (1.7) 40.0 Garbage
1.8. Personalized evidence-based interventions to facilitate resumption 50.0 50.0 0.0 3.0 (1.7) 30.0 Preselected
of desired activities and participation
1.9. Strategies for apraxia (e.g., errorless learning, gesture training, 0.0 75.0 25.0 3.3 (0.6) 30.0 Garbage
graded strategy training)
1.10. Referral to and management by mental health professionals for 58.3 41.7 0.0 1.3 (0.6) 30.0 Garbage
patients with evidence of changes in mood or other
behavioral changes
1.11. Cognitive rehabilitation services based on patient-centered goals 83.3 16.7 0.0 3.0 (1.4) 20.0 Garbage
1.12. Focus on education and support for caregivers of patients with 25.0 58.3 0.0 2.0 (1.4) 20.0 Garbage

more severe deficits (e.g., moderate dementia)
1.13. Computer-based working memory training 0.0 25.0 75.0 4.0 (0) 20.0 Garbage
1.14. Mirror therapy for unilateral inattention 0.0 25.0 75.0 3.0 (0.0) 10.0
1.15. Aerobic exercise for treatment of cognitive impairments 33.3 41.7 25.0 3.0 (0.0) 10.0
1.16. Computerized skill training for attention† 0.0 25.0 58.3 0.0 0.0
Two participants did not complete the second part of the electronic survey on individual priorities. Mean rank on a 5 point-scale, with 1 being the highest
priority and 5 the lowest. Percentage of participants who selected this practice among their top 5 priorities. †Some participants answered “not applicable” for
the current implementation level of these practices.
IDENTIFYING IMPLEMENTATION PRIORITIES 2957

Table 3. Perceived implementation levels and priorities identified by participants from team 2.
Implementation levels (n ¼ 14) Individual priorities (n ¼ 12)
Fully Partially Not Mean rank Group decision-
Cognitive rehabilitation best practices (%) (%) (%) (SD) (%) making (n ¼ 15)
2.1. Metacognitive strategy training for executive functions 7.1 64.3 21.4 3.4 (1.4) 66.7 Preselected and
Final selection
2.2. Internal compensatory strategies for memory 14.3 78.6 7.1 2.9 (1.5) 58.3 Garbage
2.3. External compensatory strategies for memory 21.4 64.3 14.3 3.0 (1.3) 50.0 Fridge, then Garbage
2.4. Strategies to promote learning for patients with memory 14.3 64.3 21.4 3.2 (1.6) 50.0 Preselected
impairments
2.5. Inpatient rehabilitation interventions targeting advanced 21.4 78.6 0.0 3.6 (1.5) 41.7 Garbage
cognitive functions
2.6. Metacognitive strategy training using functional activities for 21.4 71.4 7.1 3.2 (1.6) 41.7 Preselected
patients with mild to moderate attention deficits
2.7. Strategies for the monitoring of performance and feedback in 28.6 64.3 7.1 2.6 (1.7) 41.7 Fridge, then Garbage
patients with impaired self-awareness
2.8. Personalized life skills training protocol 64.3 28.6 7.1 2.5 (1.7) 33.3 Garbage
2.9. Functionally-oriented cognitive rehabilitation 50.0 50.0 0.0 2.8 (1.7) 33.3 Garbage
2.10. Cognitive behavior therapy to improve attentional functioning 35. 7 42.9 21.4 3.3 (0.6) 25.0 Garbage
2.11. Inpatient rehabilitation interventions fostering patient 85.7 14.3 0.0 2.3 (2.3) 25.0 Garbage
involvement and effort
2.12. Interventions promoting the generalization of skills (e.g., using 50.0 50.0 0.0 3.5 (0.7) 16.7 Garbage
meaningful activities, ecological environment)
2.13. Training in dual-tasking 14.3 57.1 28.6 2.0 (1.4) 16.7 Preselected
2.14. Strategies to analyze and synthesize information 0.0 57.1 42.9 0.0
2.15. Retraining strategies for visual neglect 7.1 78.6 14.3 0.0
2.16. Structured and distraction-free environment† 35.7 50.0 0.0 0.0
Two participants did not complete the second part of the electronic survey on individual priorities. Mean rank on a 5 point-scale, 1 being the highest priority
and 5 the lowest. Percentage of participants who selected this practice among their top 5 priorities. †Some participants answered “not applicable” for the cur-
rent implementation level of this practice.

Table 4. Perceived implementation levels and individual priorities identified by participants from team 3.
Implementation levels (n ¼ 8) Individual priorities (n ¼ 6)
Fully Partially Not Mean rank
Cognitive rehabilitation best practices (%) (%) (%) (SD) (%) Group decision-making (n ¼ 8)
3.1. Personalized life skills training protocol 37.5 50.0 12.5 2.2 (0.8) 83.3 Grouped with 3.6, then
Preselected
3.2. Strategies to promote learning for patients with memory 0.0 87.5 12.5 3.5 (1.3) 66.7 Fridge, then Garbage
impairments
3.3. Metacognitive strategy training for executive functions† 25.0 25.0 37.5 2.7 (1.5) 50.0 Grouped with 3.1 and 3.6, then
separated from this grouping
and put in Fridge,
then Garbage
3.4. Functionally-oriented cognitive rehabilitation† 37.5 50.0 0.0 1.3 (0.6) 50.0 Garbage
3.5. Additional support to foster the engagement in 35.7 50.0 12.5 2.5 (2.1) 33.3 Garbage
rehabilitation of patients with communication and cognitive
issues (e.g., family involvement)
3.6. Personalized evidence-based interventions to facilitate 62.5 25.0 12.5 3.5 (0.7) 33.3 Grouped with 3.1, then
resumption of desired activities and participation Preselected
3.7. Strategies for the monitoring of performance and feedback 12.5 62.5 12.5 5.0 (0.0) 33.3 Preselected
in patients with impaired self-awareness†
3.8. Intervention promoting the generalization of skills (e.g., 25.0 50.0 12.5 4.5 (0.7) 33.3 Preselected and Final selection
using meaningful activities, ecological environment)†
3.9. Retraining strategies for visual neglect† 25.0 62.5 0.0 4.5 (0.7) 33.3 Preselected, then Garbage
3.10. Cognitive rehabilitation services based on patient- 50.0 50.0 0.0 1 (0.0) 16.7
centered goals
3.11. Goals and interventions adapted to the patient’s cognitive 62.5 37.5 0.0 2 (0.0) 16.7
and communication profile
3.12. Metacognitive strategy training using functional activities 12.5 62.5 25.0 2.0 (0.0) 16.7
for patients with mild to moderate attentiondeficits
3.13. Internal compensatory strategies for memory 25.0 50.0 25.0 3.0 (0.0) 16.7
3.14. External compensatory strategies for memory † 37.5 50.0 0.0 5.0 (0.0) 16.7
3.15. Training in dual-tasking 25.0 50.0 25.0 0.0
Two participants did not complete the second part of the electronic survey on individual priorities. Mean rank on a 5 point-scale, 1 being the highest priority
and 5 the lowest. Percentage of participants who selected this practice among their top 5 priorities. †Some participants answered “not applicable” for the cur-
rent implementation level of these practices.

rehabilitation practices that are functionally oriented (50%) and training for attention in team 1; strategies to analyze and synthe-
involve personalized life skills training (83%). size information, retraining strategies for visual neglect as well as
Finally, it is noteworthy that some practices were not priori- structured and distraction-free environment in team 2; and train-
tized by any of the participants including: computerized skills ing in dual-tasking in team 3.
2958 V. POULIN ET AL.

Group priorities (objective 3) underlying cognitive rehabilitation interventions: functionally-ori-


ented cognitive rehabilitation (2.9) and interventions promoting
The practices prioritized by at least two participants in the individ-
the generalization of skills (2.12). After further discussion, these
ual preparation phase (electronic survey) were included for the
practices were rejected in the Garbage section. Two additional
consensual group discussions during which each team selected
practices were also put in the Garbage section because they were
one practice to implement (also see Tables 2–4).
specific to one discipline, that is, cognitive behavior therapy
(2.10), or only applicable to a minority of patients with moderate
Team 1
to severe brain injury, that is, internal compensatory strategies for
Among the 13 best practices discussed by team 1 (see practices
memory (2.2), and as such did not fit with perceived priorities.
1.1–1.13 in Table 2), seven were initially rejected in the Garbage
Next, team members discussed the use of external memory
section because they did not fit with the interdisciplinary team
strategies (2.3) and strategies for the monitoring of performance
members’ common priorities for changes [i.e., cognitive rehabilita-
(2.7). These practices were placed in the Fridge section since they
tion services based on patient-centered goals (1.11), strategies for
were already being successfully used with some clients and were
apraxia (1.9), strategies for visual perceptual deficits and visual
neglect (1.6 and 1.7), referral to and management by mental not perceived as high priority areas for improving practices.
health professionals for patients with evidence of changes in In total, four practices were preselected by the team among
mood (1.10)], because they had low perceived evidence of effi- their top priorities: metacognitive strategy training for patients
cacy [i.e., computer-based working memory training (1.13)], or with mild to moderate attention deficits (2.6), training in dual
because they did not address their clients’ common needs [i.e., tasking (2.13), strategies to promote learning for patients with
education and support for caregivers of patients with demen- memory impairments (2.4), and metacognitive strategy training
tia (1.12)]. for executive functions (2.1). Team 2 finally prioritized this last
Two practices related to memory rehabilitation (1.2 and 1.5) practice (2.1) after asking for everyone’s preferences. More specif-
were combined in the Grouping section and preselected. ically, some clinicians suggested implementing Goal Management
Practices to foster the engagement in rehabilitation of patients Training [43] as an evidence-based intervention for executive
with communication and cognitive issues (1.4), as well as inter- function training. This intervention was already known and par-
ventions involving strategy training for executive functions (1.1) tially implemented by some neuropsychologists in the team. They
were also preselected by consensus. Clinicians mentioned that believed this practice could be improved and shared with other
these practices had the potential to mobilize several disciplines team members.
including occupational therapists, neuropsychologists and educa-
tors and to address important patient needs, and might result in Team 3
positive rehabilitation outcomes. Participants also identified two In team 3, participants initially discussed nine best practices (see
practices that they considered key principles underlying cognitive practices 3.1–3.9 in Table 4). Two of these practices involving
rehabilitation: interventions adapted to patients’ cognitive and functionally-oriented cognitive rehabilitation (3.4) and strategies
communication profiles (1.3), and personalized evidence-based to foster the engagement in rehabilitation of patients with com-
functional interventions (1.8). They said it would be helpful to munication and cognitive issues (3.5) were rejected in the
consider these general overarching principles as they implement Garbage section because they were perceived as already imple-
other cognitive rehabilitation practices. Finally, among the mented by the team and, as such, did not fit with their priorities.
selected practices, participants consensually prioritized strategy Next, two practices were set aside in the Fridge section
training for executive functions (1.1). Specifically, one team mem- because of a lack of consensus between team members: strat-
ber—a neuropsychologist—suggested focusing on strategies to egies to promote learning for patients with memory impairments
improve patients’ self-awareness and monitoring of performance, (3.2) and metacognitive strategy training for executive functions
such as the use of feedback, since it was a significant issue influ- (3.3). Despite their potential evidence of efficacy (3.3), some par-
encing patient engagement in rehabilitation and a significant pro- ticipants observed that these last two practices did not fit with
portion of their clients might benefit from these interventions. their inpatient rehabilitation context (3.2 and 3.3) or with the
Other team members with various clinical backgrounds (occupa- functionally-oriented approach valued by the team (3.3).
tional therapy, neuropsychology, special education) supported Participants preselected five practices that fit with their prior-
this suggestion. They thought that implementing this practice, as ities and context. Practices 3.1 (personalized life skills training
compared to others from the list, was more likely to fit with their protocol) and 3.6 (personalized evidence-based functional inter-
current work organization and available resources. They also ventions) were merged and preselected since they appeared as
reported that they were familiar with some aspects of this prac- general principles to be applied in everyday practice. Practices 3.7
tice (suggesting some capacity to implement it), and that its involving the monitoring of performance and feedback, 3.8 the
implementation might foster intervention consistency across vari- generalization of skills, and 3.9 strategies for visual neglect were
ous disciplines. also selected because they fit with clients’ needs and were likely
to influence rehabilitation and functional outcomes. After further
Team 2 discussion, practice 3.9 concerning visual neglect was put in the
Thirteen best practices were retained for the group discussion in Garbage section because the participants were relatively confident
team 2 (see practices 2.1–2.13 in Table 3). Three of these were ini- about and satisfied with its current level of implementation.
tially rejected in the Garbage section because they were per- Finally, to guide their final decision, participants asked the
ceived as general principles for cognitive rehabilitation that would researchers about the other teams’ choices. Since a similar prac-
be difficult to operationalize and implement: inpatient rehabilita- tice involving the monitoring of performance and feedback (3.7)
tion interventions targeting advanced cognitive functions (2.5) had been chosen by team 1, they prioritized the other practice
and fostering patient involvement and effort (2.11), as well as per- concerning the generalization of skills (3.8) in order to get specific
sonalized life skills training protocol (2.8). Participants grouped support to implement it in their team but they also expressed a
two other practices that were also considered general principles desire to access the other learning tools developed for team 1 at
IDENTIFYING IMPLEMENTATION PRIORITIES 2959

the end of the study. Also, according to participants, this practice both individual and group data. Clinicians from all three teams
(3.8) fit well with current initiatives, values and priorities in their also identified interventions that promote learning and memory
setting, as well as with clients’ needs, and had the potential to rehabilitation among their priorities, although these practices
mobilize several disciplines. were not retained in their final choice. In a recent Australian sur-
vey [19] of occupational therapists, neuropsychologists and
speech-language pathologists providing TBI rehabilitation, mem-
Discussion
ory rehabilitation was also recognized as an important focus of
Using the TRIAGE methodology [36–38], this study provided fur- current practices but executive functioning was identified as the
ther insight into the identification of clinicians’ priorities regarding most challenging area of cognitive rehabilitation, particularly
the implementation of best practices in cognitive rehabilitation when limited self-awareness affects patient engagement in
post-ABI. For two of the three teams involved, the consensual rehabilitation. This is also consistent with findings from another
group decisions confirmed individual preferences for implement- Australian survey of multidisciplinary TBI rehabilitation professio-
ing evidence-based executive function interventions. The in-per- nals [31], where one of the favorite topics for professional devel-
son group discussions also allowed clinicians to further define opment was insight or self-awareness (66%). Pagan and
and operationalize these practices into more specific interventions colleagues noted that clinicians’ preferences for practice improve-
and components, such as Goal Management Training [43] or prin- ment and skill development corresponded to patient-related
ciples for self-awareness training and feedback. For the third issues most commonly perceived as barriers to TBI rehabilitation
team, the sharing of perspectives during the group discussions [31], such as self-awareness, which is recognized as an important
may have played a particularly important role in prioritizing the factor influencing the delivery of cognitive rehabilitation [3,45].
practice of generalizing skills, which was not among the highest While there were many similarities between the teams’ prior-
individual priorities but ultimately appeared to have the closest fit ities, the results also point out some differences. Participants from
with the team’s values and inpatient clinical context. Interestingly, team 3 focused on more general principles of cognitive rehabilita-
current evidence concerning the generalization of skills post-ABI tion that promote the generalization of skills, as compared to the
tends to support the use of various intervention principles identi- other teams, which selected interventions addressing specific cog-
fied as important individual priorities during the preparation nitive functions. These differences in perceived priorities empha-
phase, such as personalized and functionally-oriented cognitive size the importance of tailoring implementation to local needs
rehabilitation, family involvement and metacognitive strategy and contexts from the early stages in the process [26]. In the pre-
training for executive functions [44]. In short, these results sup- sent study, the third team appeared to differ from the other two
port the feasibility and value of the TRIAGE structured, interactive on several characteristics, such as the variety and proportion of
approach for engaging rehabilitation professionals in priority set- healthcare disciplines represented (e.g., participation of speech-
ting for best practices implementation, using not only quantitative language pathologists but only one neuropsychologist), type of
methods (e.g., surveys) but also in-person meetings that allow for client treated (i.e., inpatient ABI rehabilitation including both
explanations of topics and clarification of important issues for stroke and TBI) and possibly less confidence in their abilities to
implementation [28–30]. Moreover, when using TRIAGE as part of provide specific cognitive rehabilitation interventions (e.g., meta-
an implementation process, rehabilitation professionals may find cognitive strategy training), as suggested by the clinicians’ ratings.
it useful to keep track of the key reasons for prioritizing some The potential influence of clinicians’ perceived self-efficacy on pri-
and excluding other practices. ority setting for implementing best practices warrants further
In this study, the perceived level of implementation of cogni- exploration, especially since professional confidence was related
tive rehabilitation best practices was one of the criteria consid- to the frequency of delivery of neurorehabilitation interventions
ered during priority setting. Encouragingly, most practices in a previous study [46]. It would also be interesting to learn
appeared to be at least partially implemented, as indicated by the more about clinicians’ perceptions regarding some practices that
participants’ ratings. Higher levels of implementation tended to were not prioritized at all during the survey (e.g., computerized
be reported for functionally oriented cognitive rehabilitation inter- skills training for attention in team 1; strategies to analyze and
ventions, as compared to retraining specific cognitive functions. synthesize information in team 2; and training in dual tasking in
This may suggest that clinicians’ practices are more consistent team 3). Since these practices were not included in the group dis-
with guidelines for the implementation of general principles of cussions, it was not possible to draw any conclusions from the
cognitive rehabilitation, such as patient-centered functional goals, present study to explain these choices.
but that further efforts and resources are needed to implement There is also a need to better understand the process for how
specific cognitive retraining interventions. It is also noteworthy practices are chosen within and between professions, and to
that all the practices prioritized during the individual and group examine the leadership of healthcare professionals from various
data collection phases were already partially implemented by a disciplines during the process of prioritizing practices for imple-
majority of team members. This suggests that, in a context of mentation. For example, in the present study, team 2 prioritized
competing priorities, participants preferred to make additional Goal Management Training [43], an executive function training
efforts to implement practices that had already been successfully program that had been previously tested and partially imple-
pretested by some clinicians in order to apply them more system- mented by some neuropsychologists in the team. Analyses of the
atically and consistently across their team. The fact that these roles, influences and dynamics between professionals during pri-
interventions had been previously introduced and pretested ority setting would enhance understanding of the decision-mak-
through internally driven initiatives (as opposed to an external ing processes related to best practices implementation in a
source) may also have been perceived as a relative advantage of context of inter-professional collaboration.
these practices that was likely to influence the success of imple- Findings from the present study reflect the perspectives of
mentation [20]. clinicians from three ABI rehabilitation programs but might not
Interventions involving executive functions and self-awareness be generalizable to other settings. Nevertheless, the successful
were among the highest priorities for all the teams, according to application of the TRIAGE process in this study suggests that this
2960 V. POULIN ET AL.

method might be used for similar purposes in other programs Funding


providing cognitive rehabilitation services. It should be noted that
This study was carried out with financial support from the Fonds
the quality of the data obtained using the TRIAGE process may
de recherche du Quebec – Societe et Culture.
vary according to the participants’ and animator’s expertise. In
this study, the animator received guidance and training from an
expert researcher (MEL) with extensive experience using TRIAGE
methodology. In addition, a relatively high proportion of poten- ORCID
tially eligible clinicians from each team engaged in the individual Marie-Eve Lamontagne http://orcid.org/0000-0002-3301-7429
and group data collection. The disciplines involved in this know- Anabelle Viau-Guay http://orcid.org/0000-0001-6725-090X
ledge translation initiative were identified through consultation
with local managers in order to select clinicians who were more
likely to utilize cognitive rehabilitation interventions. Depending References
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2962 V. POULIN ET AL.

Appendix 1 include the clinical relevance for your patients, implementation


feasibility, and the current level of implementation by
Survey questions
your team.
1. Perceived levels of implementation of cognitive rehabilita-
2.2. For each practice, please indicate the reasons for your choice.
tion practices
1.1. This question is about the current level of implementation in
Guidelines for the consensual group meeting
your clinical setting of each of the practices listed below. You
1. Objectives of the multi-site integrated knowledge transla-
must indicate how well each practice is currently being imple-
tion initiative
mented by yourself or other members of your team using the
2. Objectives of the consensual group meeting as part of the
following scale:
 Not implemented at all: This practice is not used and no TRIAGE process
steps have been taken to implement it; 3. Overview of the procedures for the consensual
 Partially implemented: Some steps or activities related to group meeting:
the implementation of this practice have been started, a. Using the visual aid to sort the practices
but improvements could be made;  Defining the six categories: Memory, Grouping,
 Fully implemented: All the steps or activities relevant to Fridge, Veto, Garbage and Selection
this practice are being correctly carried out by the peo- b. Examples of criteria that could be considered when sort-
ple concerned; ing the practices: clinical relevance, feasibility, current
 Not applicable: This practice is not relevant or applicable implementation level, level of evidence supporting the
to our clinical program. best practice recommendations (identified using a scale
2. Individual priorities for implementing cognitive rehabilitation from A to C), as well as other relevant criteria identified
interventions by the team
2.1. In the next section, you are asked to prioritize practices that c. Reading the best practices
you think are relevant to implement or improve in your program  As necessary, clarifying the practices to ensure a
from the following list of evidence-based best practices. You common understanding
must choose 5 priority practices to implement or improve and d. Inviting participants to share their opinion on the practi-
rank them from 1 to 5, where 1 represents the highest priority ces to be selected or discarded, as well as the reasons
practice to implement. When doing so, criteria to consider could for their choices and preferences

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