Carillo, Izzy Cherub P.

BSIE - IV

Takt time, Cycle time and Takt time

QUIZ

1. A call center operates for 10 hours per day, including two 15-minute breaks, and aims to
handle 300 customer calls daily. However, they are struggling to meet the target, often
experiencing delays. Compute the takt time.

Given:
Available production time = 10 hrs. per day × 60 minutes = 600 minutes
Non-productive time = 2 × 15 minute breaks = 30 minutes
Units required (customer demand) = 300 customers
Solution:
Takt time = Available Production Time ÷ Units required (Customer Demand)
600 minutes - 30 minutes
Takt time =
300 customers
570 minutes
Takt time = = 1.9 minutes per call
300 customers

2. The software developer allocates 4 hours per day for coding tasks over a 5-day workweek,
completing a total of 10 programming modules. With breaks accounting for 1 hour each day.
Compute the cycle time.

Given:
Net production time = 4 hours - 1 hour
= 3 hours × 5 days
= 15 hours
Number of Units Produced = 10 programming modules

Solution:
15 hours
Cycle time = = 1.5 hours per programming module
10 modules
3. A customer placing an order for a custom-made piece of furniture on June 1, 2023. The
furniture workshop informs the customer that the order will be delivered on June 30, 2023. What
was the lead time for this order?

Given:
Order delivery date = June 30, 2023
Order request date = June 01, 2023

Solution:
Lead Time (LT) = Order Delivery Date - Order Request Date
Lead time = June 30, 2023 - June 01, 2023
= 29 days

4. Manufacturing company encounters a 12-day delay in the supply chain due to disruptions in
the transportation of raw materials. Additionally, there is an 8-day reordering delay in the
procurement process. What was the lead time for this order?

Given:
Supply delay = 12 days
Reordering delay = 8 days

Solution:
Lead Time (LT) = Supply Delay + Reordering Delay
Lead time = 12 days + 8 days
= 20 days