LOGISTICAL SERVICES

Presented by -
-Rahul dubey
-Yogesh shukla
-Bhanushekhar yadav

HKIMSR
DHL Overview
DHL’s parent company Deutsche Post World Net is the world’s leading logistics group. With
revenues of more than €63 billion and 500,000 employees in more than 220 countries and
territories. It is one of the biggest employers worldwide.

 Largest Courier and Express provider in Europe,  8 million customers

 36 Hubs and 4,700 bases
Asia Pacific and Middle East /Africa  350 aircraft, 72,000 vehicles
 Ranked 3rd worldwide

 World’s No.1 in Warehousing, Distribution & Contract  59 countries and territories

Logistics  2,500 logistics centers, warehouses,
terminals
 23million m2 storage capacity

 World’s No.1 in Air and Ocean Freight  150 countries and territories
 813 terminals & warehouses
 4.4million t Air; 2.8miliion TEU Ocean

 Europe’s No. 2 in Road Freight  30 countries and territories

 160 terminals
 2million full truck load movements

 Cross-border solutions for business mail,

 Largest worldwide network for Mail Distribution publication distribution, direct marketing
and merchandise
 COMPANY STRENGTHS

• Strong Brand Image

• Globalism
• Services and Technology
• corporate symbiosis
• Smart-Truck Project
 COMPANY WEAKNES

• High Prices
• Mistakes in Market-Share Estimate
• Weak Visibility
• Not Well-known in USA as UPS and Fedex
DHL Supply Chain

Individual Customers Corporate Customers

drop

DHL Office pickup drop

DHL Pack
Central Location Office

Region sorting and bulk packing

Local or National local

/ International Distribution

truck

Regional Hub Distribution if local

A
DHL Supply Chain (Contd.)

Airport

courier cargo
Air India or Cargo or Courier
Blue Dart
Kingfisher Flights
Passenger
Destination / Hub

truck Reverse
logistics to
Destination Warehouse sender
truck
no DHL Office at
Destination found?
Destination
yes
Destination
Inbound Logistics

Procurement Services: DHL's procurement specialists can deliver

substantial cost savings on a wide range of non-core products; everything from
promotional materials and consumables, to work wear, operational spare parts
and other goods not-for-resale.

Raw material warehousing: Irrespective of the industry sector, DHL

provides raw materials warehousing services, by understanding the production
processes and anticipating business and logistics needs.

Transportation: Company helps moving products from manufacturing plants

to warehouses, between international, national, and regional facilities and to
distributors.
Outbound Logistics

Inbound To Manufacturing (For the client): DHL solutions provide

complete end-to-end logistics management of inventories, facilities, and
labour associated with the inbound flow of materials to make sure that
right material reach the right destination at the right time in right state.

In-plant Logistics: DHL in-plant services help you cut costs, increase
productivity, and get the best out of client’s most valuable resource:
client’s employees.
 LOGISTICAL SERVICES THAT ARE
OFFERED
• Reverse Logistics
• Services Logistics
• Inbound to Manufacturing
• Medical device distribution
• Distribution to stores Management
• Engineering Response
Value Added Services

Contract packing: It involves the integration of outsourced packing

operations into distribution centres, to increase flexibility and streamline
fulfilment.

• DHL offers a comprehensive co-packing service, including the re-

packing of finished products to support product launches, promotions
and customization for local markets.

•DHL offers additional packing solutions, including packaging design and

packaging materials procurement, as well as environmentally friendly
transit packaging.
Inventory Management &
Warehousing
Finished Goods Warehousing:
DHL provides customized warehouses to their clients.
Their services include- Rail-connected warehousing, Automation and auto-
sortation systems, Cross-docking.

At Main Collection offices – To store materials if on delay or on Sundays

before material is sent to consumers.

At hub airport – DHL has warehouse at airports in main hub locations i.e.,
Mumbai, Delhi, Kolkata, Chennai, Ahmadabad, Hyderabad & Bangalore to
store materials on delay of flights.

Main Warehouse outside Octroi – All cities have a DHL Warehouse outside
octroi limits to store materials which are incoming and are subject to octroi
charges and are not cleared. E.g.
Distribution

Home delivery: DHL provides home delivery service to its customers

by combining distribution centre operations with their home and office
delivery operations, DHL helps service customers more efficiently and
effectively.

In-store Logistics: DHL's in-store logistics service can ready the

product for presentation to the public, so that their customer's retail staff
don’t have to. Even better, all this can be done overnight.

Service Parts Logistics: DHL provides spare parts to their clients'

customers within an agreed time period, help them to anticipate and
prepare for that demand
Other Facilities
•Barcode Scanning at milestone locations

•Preparation of Online Waybills (a document attached to goods

in transit specifying their nature, point of origin, and destination
as well as the route to be taken and the rate to be charged)

•Online booking of consignments – collect pickup

•Last 99 days shipping records available through the website

•DHL Express SMS

 Air Freight Services
• DHL are the global leader in air freight, carrying 12% of the
total worldwide market, more than twice as much as the
second biggest organization.
• DHL operations are managed from over 150 countries,
providing a personalized service to and from all key
markets.

• DHL can organize scheduled flights and chartered planes

from a wide range of major carriers, as well as competitive
services on our own carrier, making them flexible enough
to help everyone from first-time shippers to regular
importers and exporters of freight.
Urgent Air Freight
•When you need your goods moved in the quickest possible transit time, DHL
AIR FIRST is your best choice. As the name suggests, DHL AIR FIRST freight is
placed on the first flight out and receives a priority service, through to the
destination airport and beyond

Key Features:
Quickest possible transit time for speedy service
Uplift on first available flight, ideal for priority goods
Priority handling through to delivery.

Options Include:
Door-to-door pick up and delivery
Return of non-deliverables
Transport insurance
Special security.
Economical Air Freight
•When your priority is to keep the cost of moving your goods to a minimum,
but your freight must travel by air, then DHL AIR VALUE is the ideal match. It is
designed for less time-sensitive cargo, where a slight increase in transit time is
acceptable, and provides an economical alternative to DHL AIR PREMIUM. To
achieve the most competitive price, DHL AIR VALUE ensures cargo is creatively
routed via the major gateways.

Key Features:
Economically routed, for price advantage
Defined transit time lets you plan ahead
Standard liability
Airport to airport.

Options Include:
Door-to-door service.
Flexible, Day-definite Air Freight
•When you demand a fast service within a fixed budget, then DHL AIR
PREMIUM is the choice for you. DHL AIR PREMIUM consolidates your freight
to improve economy, and ensures that it arrives when it’s needed, at airports
in all major trading centers, across the globe.

Key Features:
High consolidation frequency for improved economy
Scheduled consolidation to ensure a day-definite transit time
Standard liability means predictable pricing
Airport to airport service for added convenience.

Options Include:
Door-to-door service
DHL DOOR-TO-MORE
Combining DHL’s world class intercontinental air freight forwarding
competencies and its leading road freight distribution networks across Asia-
Pacific and Europe, DHL DOOR-TO-MORE unlocks the potential of direct
distribution allowing you to reduce your time to market and improving your
cash cycle.

DHL DOOR-TO-MORE is an easy to use direct distribution service. DHL picks

up your goods, transfers them to an export facility and from there transports
them via air or ocean freight* before clearing them through customs and
distributing them to multiple end-users at destination. All-in-one simple
booking. Its unique features allow you to reduce your working capital by
eliminating the need for intermediate warehousing and speeding up your
order-to-delivery cycle. Thanks to its unique DTMi application you have end-
to-end visibility of each individual item. You are in full control every step of
the way.
Faster than Ocean, more
Economical than Air
When you need a quicker mode of transport than pure ocean freight, but
need a more economical alternative to air freight then DHL’s multimodal
solution, DHL SEAIR is the answer. DHL SEAIR offers you real-time visibility at
every step of the transport process.

Key Features:
Greater economy than standard air freight
Faster than pure ocean freight
Flexible transport planning, based on your individual requirements
DHL’s predetermined routes and handling locations mean high quality and
reliability
Tailored quotes for large projects or non standard routings mean added
flexibility.
Door-to-door Delivery for
Bulky Goods
DHL AIRFREIGHT PLUS combines the simplicity of express carrier shipping,
with the price competitiveness of a freight forwarder. It’s the perfect solution
for shipping heavy or bulky goods in a defined transit time, across the world.

We operate two services: DHL AIRFREIGHT PLUS EUROPE and

INTERCONTINENTAL. With DHL AIRFREIGHT PLUS, you decide on the freight
terms and pay one all-inclusive air freight price, with no hidden charges. We
also clear your shipments through customs, which helps us deliver your
expected transit times.
Life Sciences Air Freight
•DHL’s AIRFREIGHT PLUS PHARMA service is a door-to-door overnight service
across Europe, especially designed for the end-to-end transport needs of the
Life Science Industry. Late cut-off times (and our integrated supply chain
network) guarantee minimal time wasting on the tarmac at origin, during
transit and at destination. IT tracking systems ensure your shipments are
visible and transparent at all times.
Perishable Goods Logistics
DHL is the market leader in shipping perishable products from Latin America
to the rest of the world. We use specialist tracking technology to help ensure
that time-critical items, such as flowers and fruits, are delivered quickly to
their destinations, wherever they may be.

Key Features:
Fast transit and turn around times mean increased efficiency
A broad portfolio of services to meet every client’s needs
Total visibility of the logistics chain offers improved transparency
Proprietary tracking technology means better information
Prioritized handling and placement ensures your goods are cared for at all
times.
THANK YOU