Roles Matrix

Customer Service

Written & Verbal

Communication

Industrial Issue
Spesification
Recruitment &
Role Names

Effectiveness
Management
Soft-Skills

Interview

Solvings
Meeting
Project

HR
3 4 5 6 7 8 9
Trading Roles
Leader 4 4 4 4 4 4
CRO 2 2 3 2 4 3
0 0 0 0 0 0
0 0 0 0 0 0

Definitions
0 - Not necessary
1 - Should have basic knowledge
2 - Should do with support
3 - Should have knowledge & do independently
4 - Should be good in theory and practical and can train
3
 Basic HR

0
0
3
4
Knowledge

10

0
0
4
4
MP Management

11
BPJS KS&TK

0
0
4
4
Knowledge

12
Systems
Expertise
7

0
0
3
4
Word
14

0
0
3
4
PowerPoint
15

0
0
4
4

Excel
16

0
0
3
4

AkuMaju
17

0
0
3
4

Another system
18
Comments
 Skills Matrix

Written & Verbal Communication

Recruitment & Interview

Industrial Issue Solvings

NO NIK NAME POSITION

Meeting Effectiveness
Project Management

HR Spesification
Customer Service
Soft-Skills
1 ANDRI PUTRA LEADER 4 4 4 4 4 4
2 SEPRINA VIRGINIA CRO 0 0 0 0
3 PUTRI ANNA CRO 0 0 0 0
4 RIZKI BARKAH WANGSA ATMACRO 2 2 2 2 2 2
5 GHANI RIZKI PURBA CRO 0 0 0 0
6 TUBAGUS KIKI CRO 0 0 0 0
7 KITRI NASRULLOH CRO 0 0 0 0
8 TIO FACHRIYAN CRO 0 0 0 0
9 YUSNIZAR RAKASIWI CRO 0 0 0 0
10 DAME CRO 0 0 0 0
11 ANNISA CRO 0 0 0 0
12 ULFA CRO 0 0 0 0
13 WAHYU OKTORIZKA CRO 0 0 0 0
14 WAHYUDIYANTO CRO 0 0 0 0
15 ZAHARA SYADILA CRO 0 0 0 0
16 PUTRI ASIH JUNIARTI CRO 0 0 0 0
0 0 0 0
Group Average 1.5 1.5 1.5 1.5

Definitions
0 - Having no knowledge
1 - Has basic knowledge
2 - Can do with support
3 - Has knowledge and can do independently
4 - Good in theory and practical and can train others
 BPJS KS&TK Knowledge
Basic HR Knowledge

Systems Expertise
MP Management

Another system

Avg. rating
PowerPoint

AkuMaju
Excel
Word

Comments

4 4 4 4 4 4 4 4 4
0 0 0 0 0 0
0 0 0 0 0 0
2 2 2 2 2 2 2 2 2
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
1.5 1.5 1.5 1.5 1.5 1.5
 Gap Analysis
This sheet is used to analyse gaps between the skill profiles defined in the role matrix and the actual skills of your employees.
An explanation for the use of this sheet can be found here:

Project Management

HR Spesification
Customer Service

Written & Verbal

Communication

Recruitment &
Effectiveness
Soft-Skills

Interview
Meeting
NIK NAME POSITION
Trading Grade A
0 ANDRI PUTRA LEADER 0 0 0 0 0
0 SEPRINA VIRGINIA CRO 2 2 3 2 4
0 PUTRI ANNA CRO 2 2 3 2 4
0 RIZKI BARKAH WANGSA ATMAJCRO 0 0 1 0 2
GHANI RIZKI PURBA CRO 2 2 3 2 4
TUBAGUS KIKI CRO 2 2 3 2 4
KITRI NASRULLOH CRO 2 2 3 2 4
TIO FACHRIYAN CRO 2 2 3 2 4
YUSNIZAR RAKASIWI CRO 2 2 3 2 4
DAME CRO 2 2 3 2 4
ANNISA CRO 2 2 3 2 4
ULFA CRO 2 2 3 2 4
WAHYU OKTORIZKA CRO 2 2 3 2 4
WAHYUDIYANTO CRO 2 2 3 2 4
ZAHARA SYADILA CRO 2 2 3 2 4
PUTRI ASIH JUNIARTI CRO 2 2 3 2 4
0 0

Group Average 1 1 1.75 1 2.5

Development Needs (Low, Med, High, None)

Definitions
0 - No knowledge gap
1 to 4 Small to high knowledge gap (4 being the highest)
-1 to -4 Knows more than they need to know
 Basic HR Knowledge

Systems Expertise

Needs (Low, Med,

MP Management

Another system
Industrial Issue

Development
BPJS KS&TK

Avg. rating

High, None)
expertise)
PowerPoint
Knowledge

(product
AkuMaju
Solvings

Excel
0 0 0 0 Word
0 0 0 0 0 0 Low
3 3 4 4 3 3 4 3 3 3.071 High
3 3 4 4 3 3 4 3 3 3.071 High
1 1 2 2 1 1 2 1 1 1.071 Low
3 3 4 4 3 3 4 3 3 3.071 High
3 3 4 4 3 3 4 3 3 3.071 High
3 3 4 4 3 3 4 3 3 3.071 High
3 3 4 4 3 3 4 3 3 3.071 High
3 3 4 4 3 3 4 3 3 3.071 High
3 3 4 4 3 3 4 3 3 3.071 High
3 3 4 4 3 3 4 3 3 3.071 High
3 3 4 4 3 3 4 3 3 3.071 High
3 3 4 4 3 3 4 3 3 3.071 High
3 3 4 4 3 3 4 3 3 3.071 High
3 3 4 4 3 3 4 3 3 3.071 High
3 3 4 4 3 3 4 3 3 3.071 High

1.75 1.75 2.5 2.5 1.75 1.75 2.5 1.75 1.75 1.804
 Comments

just need training for upgrade knowlede and skill