Professional Documents
Culture Documents
9.1 INTRODUCTION
Most basement problems are probably caused by incorrect design, incorrect materials selection
and/or use, poor workmanship or lack of maintenance. The incorporation of formal quality
systems into the management of construction and repair activities provides a framework for
effective, demonstrable, project management. When used throughout the project, from inception
to implementation and monitoring, project planning is aided and coordination between the
project stages defined. In addition, the project structure and the responsibilities of the project
participants are determined and coordinated, thus reducing the likelihood of omission or
overlap.
A further major advantage of the use of formal quality systems is that documentation is
generated systematically throughout the project. If correctly structured, the documentation will
demonstrate that requirements have been defined and that work has been implemented that
meets these requirements.
Although, in theory, QA could be incorporated into selected sections of the development and
implementation process, this is not likely to be satisfactory. The interrelation of each section
with others and the need to coordinate between sections makes selective implementation of QA
difficult. Indeed, one of the products of QA is to ensure that the interaction of all parties is
considered and suitable arrangements made.
The implementation and continuing effectiveness of the quality system are monitored through
quality audits. These investigate the quality system and do not question the technical adequacy
of the work. The competence of the personnel carrying out the work is not, therefore,
compromised.
Quality audits may, and almost certainly will be carried out internally (first-party audits). In
addition, in order to give confidence to other parties, audits may be carried out by the client
(second-party audits), or by an organisation independent of the contract (third-party audits). The
scope and extent of the audit programme will vary according to the sensitivity of the project,
company practice and the need to verify compliance. The type of audit chosen (i.e. first-,
second- or third- party) will be dependent on the availability of resources to carry out the audit
and on the degree of independence required of the audit team.
In some industrial sectors (particularly in manufacturing and materials supply), schemes have
been developed whereby contractor/suppliers gain certification for their in-house systems. This
has the advantages of minimising duplication of auditing effort and providing immediate
recognition that a quality system has been developed and implemented. It is, however.
necessary to confirm that the certification applies to the particular material, product, process or
activity under consideration.
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Where the intention is to obtain such guarantees, the underwriters should be involved as early
as possible in the design process. However, structural liability does not ensure that the works
will comply with the requirements, only that some of the costs may be recoverable in the event
of non-compliance.
Review and approval of the results of these two stages is an essential feature of the quality
system, with key features particular to each stage of the process. In particular the performance,
requirements should be included in the quality plan (see Figure 3.1).
There are a number of aspects of importance in assuring quality in basements that are particular
to each stage.
The last provides the starting point for any remedial works.
preparation of the design intent and review against the client’s brief
coordination of the summary of the design predictions, the construction specification
and the original performance specification including the internal and external
environmental conditions. The construction specification should contain provisions for
any necessary remedial works to defects and subsequent compliance.
The above activities should be identified in the design phase as key reviews and subject to
formal review, corrective action as appropriate and final approval. The specification must lay
down clear objective criteria, not just ‘to the Engineer’s satisfaction’.
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In the last activity approval should not be given against an activity such as:
Method statements must pay particular attention to matters such as surface preparation, jointing,
material properties, prior to placing and curing. These are the essence of water and vapour
protection in construction.
Such a system would include documented materials control and traceability procedures. It
would also identify the inspection and test regime and the procedures to be followed in the
event that a non-conforming material were identified.
The adequacy of the quality system could be substantiated through independent quality audits (a
requirement for access to carry out audits should be included in the contract documentation) or
through reliance on third party certification by a recognised body.
As most materials are susceptible to damage, the quality assurance system would include
procedures for the handling, storage, packaging and delivery of the material to the site and its
storage until required at the site. Where relevant material performance data are not available, a
suitable testing regime must be devised.
Materials testing would also be required at various stages in the process of identification,
specification and implementation of any repair programme. These stages would require
definition in terms of specific testing requirements and the records of tests carried out. The
materials suppliers system should also encompass the verification that testing equipment is
suitably calibrated.
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The key elements include:
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Core Programme Members (June 1995)
Consultants Contractors