Managerial

Communication
Syed Farhan Mahmood
Management Consultant

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 Managing Organizational Communication

Organizational Communication Flows

Course Inquiries and Disciplinary Proceedings

Report Writing and Fact Findings

Outlines Grievance Handling

The Art of Negotiations

Charter of Demand
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Managing Organizational Communication

Importance of
Managerial 6 Cs of Business
Managerial
Communications Communications
Communications

Strategies to Benefits of
Improve Effective
Communication Managerial
Skills Communication
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Managerial Communications
• Managerial Communications is a function which helps
Managers Communicate with each other as well as
with Employees within an Organization.

• Communications helps in the Transfer of Information

from one party also called the Sender to the other
Party called the Receiver

• Message to be Clear and Well understood

• What their Managers / Teams intends to
Communicate
• Smooth flow of information among Managers
towards a Common Goal.

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Managerial Communications

• Interpersonal Communication
• Interpersonal Communications generally
takes place between Two or More
Individuals at the workplace

• Organizational Communication
• Communications that taking place at all
levels in the Organization refers to
Organizational Communications

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The 6 Cs of Business
Communications

• Clarity
• Conciseness
• Coherence and Completeness
• Correctness
• Courtesy
• Convincing & Confidence

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The 6 Cs of
Business
Communications
Clarity
The words on the page are like
a perfectly transparent window
to the author’s meaning

Conciseness
Communicate ideas in as few
words as possible without
compromising clarity
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The 6 Cs of Business Communications
Coherence and Completeness
Coherence means that your writing flows logically and makes sense because it
says everything it needs to say to meet your audience’s needs.

Correctness
• Correct spelling, grammar, mechanics, etc. might not be a concern at the drafting
stage of the writing process, but they certainly must be at the end of the editing
stage.

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The 6 Cs of
Business
Communications
Courtesy
Writing courteously so that your reader
feels respected is fundamental to
reader-friendly messages.

Convincing & Confidence

When all the other aspects of style
described above are working in concert,
and when the information your writing
presents comes from sound sources, it
naturally acquires an air of confidence
that is highly convincing to readers.
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 • Exchange of Ideas amongst Employee within
the Organization
• Essential to Achieve Targets within the desired
time frame
• Effective Communication Reduces Duplication
Importance of of Work
• Better Understand Problems, Challenges,
Managerial Opportunities and Threats
Communications • Bases to Set Goals and Stretching Targets for
Themselves
• Handling all kind of Situations, Crisis and
Emergencies
• Create Sense of Ownership toward
collectivism and Organization

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 • The Art of Communication / Speech
• Use the Appropriate Way When Conveying
a Negative Message or Unpleasant
Information
Strategies to • Be Assertive
Improve • Be Influencer

Communication • Consider Culture Difference During

Communication
Skills • Plan a Budget for Enhancing
Communication
• Provide Proper Feedback
• Deal With Conflict Effectively

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Benefits of Effective
Managerial Communication
Promotes trust. ...
Promotes team member loyalty and Dedication
Enhances team member engagement and Outcomes
Improves teamwork and Collaboration
Improves Productivity and Organizational Performance
Communication fuels Innovation and Creativity
Resolves issues explore Possibilities
Creates better client / Vendors relationships.

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 Thanks
“The art of communication is
the language of leadership.”
— James Humes

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