We begin the New Year with a review of Clause 4.16 Control of Quality Records.

Four additional ISO Clauses remain and the series will be completed. However,
with the introduction of ISO 9001:2000, the series will continue with
comparisons and updates to help you and your company better understand
QS9000-2000 requirements and conversion from ISO 9000 1994 documentation.

ISO 9001-2000 Second Committee Draft (CD) has been available since February
1999 (see the March 1999 issue of MoldMaking Technology magazine.) The Draft
International Standard ISO 9001-2000 will be available for purchase January 15,
2000.

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Introduction
ANSI/ISO/ASQ Q9000-2-1997 states: "The supplier's quality records should give
evidence that quality system elements falling within the requirements of Q9001-2
or 9003 have been implemented. If the results have not proved satisfactory,
quality records should indicate what has been done to correct the situation."

The approach for control of quality records is to identify the records required in
each of your procedures to support or provide objective evidence that the
procedure has been followed. It is suggested that you develop one procedure to
comply with Clause 4.16.

The following list of clauses is provided to identify Clause 4.16 quality record
requirements.
4.1.3 Management Review
4.2.3 Quality Planning
6.8 Corrective actions according to trends/results form process and service performance shall be
initiated and to eliminate causes of nonconformities. All Concerned 6.9 Corrective actions according to
trends/results form process and service performance shall be initiated and to eliminate causes of
nonconformities. Process Owner 6.10 If the proposal is found suitable for quality improvement, the
same shall be forwarded to MR. OM/MR 6.11 Quality Supervisor/MR shall scrutinize the request and
follow the same procedure as described in step 6.3 to 6.7. PM 6.12 Customer complaints received shall
be entered in the
4.7 Control of Customer Supplied Product
4.8 Product Traceability
4.9 Process Control
4.10.2.3 Urgent Production Release
4.10.4 Final Inspection & Testing
4.10.5 Inspection and Test Records
4.11.1 Control of Inspection, M & T Equipment
4.11.2.e Control Procedure
4.13.2 Review and Disposition Nonconforming Product
4.14.1 Corrective/Preventive Action
4.14.2 b Results of Nonconforming Work
4.16 Subcontractor Quality Records
4.17 Internal Quality Audits Training

One easy method of meeting quality records requirements is to develop a record

matrix as part of your Clause 4.16 procedure. The matrix headers (see Table I)
provide clear guidance for each responsible party within your organization.

Clause 4.16 Control of Quality Records

"The supplier shall establish and maintain documented procedures for
identification, collection, indexing, access, filing, storage, maintenance and
disposition of quality records."

There are eight specific procedural requirements that will be individually

addressed:
1. Identification of Quality Records
Action Item
Refer to Table I. The matrix identifies each of the quality records by department.
Identification is also accomplished in each of your procedures addressing the 20
elements of the standard. Within each procedure, identify forms, reports, lists,
charts or any other required quality record.

2. Collection of Quality Records

Action Item
When you identify a quality record in a procedure be sure to include what
happens to the record after a specification is completed. This direction will
explain whom the record passes on to, is submitted to or where the records are
collected. For example: the in-process inspector initials block "x" on the traveler
indicating inspection passed. The traveler remains with the part until final
inspection.

If you use a computer network, data collection is a simple step and completed
for you using system files and directories. Records are easily collected for
analysis or other use.

3. Indexing Quality Records

Action Item
This requirement means to ensure that you have all records identified (i.e., that
no records are missing). There are various methods of indexing, such as use of
checklists, sequential numbering systems, color coding, by project, by part
number, by job number or by customer. In practice, indexing requirements are
met by continuing existing filing systems with slight modification, if any. Be
aware that you could be using several indexing systems between different
departments within your organization.

Saudi Regulations for Emergency Response Training

1 PURPOSE:
To establish a standardized process within ICMS for providing and certifying Emergency
Response Training for Super Sucker Drivers. This program aims to enhance drivers’
ability to handle emergencies effectively during Super Sucker operations, ensuring
compliance with Saudi regulations and ICMS standards.
2 SCOPE:
This Standard Operating Procedure applies to all Super Sucker Drivers employed by
ICMS, outlining the steps and requirements for Emergency Response Training.

2 REGULATORY COMPLIANCE:
2.1 REGULATORY REVIEW
Conduct a comprehensive review of relevant regulations from the government,
particularly those issued by the General Authority of Transport. Ensure that the training
program aligns with the latest requirements.

2.2 ADHERENCE TO LOCAL STANDARD

Align the Driver Emergency Response Training program with local standards and
guidelines set by the government authorities, including the specific standards for driver
safety and emergency response.
3 TRAINING PROGRAM DEVELOPMENT:
3.1 ASSESSMENT
Conduct a comprehensive needs assessment in collaboration with ICMS operational
experts to identify specific emergency response requirements for Super Sucker Drivers,
taking into consideration the unique challenges associated with ICMS projects.
3.2 CURRICULUM DESIGN
Develop a comprehensive curriculum that covers emergency response procedures, first
aid, defensive driving, and addresses the unique challenges associated with Super Sucker
operations at ICMS. Ensure alignment with both Saudi and ICMS standards.

3.3 INSTRUCTOR SELECTION

Identify qualified instructors with expertise in emergency response, Super Sucker
operations, and familiarity with ICMS-specific requirements. Instructors should possess
relevant certifications and experience.