AIMS To UserManual

AIMS
(AIRPORT INFORMATION MANAGEMENT SYSTEM)
Terminal Management Operations

User Manual
Airports Authority of India
A CMMI level 5 & ISO 9001 Company

Records for Revision
Author Change Section Version Date Approving Authority

Description Numbers No
changed
Navayuga Baselined Nil 2.0 ----- AAI-IT Div.
Table of Contents
1. Terminal Management Operations .......................................................................... 1

2. Masters ...................................................................................................................... 1
2.1. Masters  Leave Types ......................................................................................... 1
2.1.1. Leave Types  New ................................................................................................ 1
2.1.2. Leave Types  Search ............................................................................................ 2
2.2. Masters  Shifts .................................................................................................... 2
2.2.1. Shifts  New............................................................................................................ 2
2.2.2. Shifts  Search........................................................................................................ 3
2.3. Masters  Location ................................................................................................ 4
2.3.1. Location  New ....................................................................................................... 4
2.3.2. Location  Search ................................................................................................... 4
2.4. Masters  Designation .......................................................................................... 5
2.4.1. Designation  New .................................................................................................. 5
2.4.2. Designation  Search .............................................................................................. 5
2.5. Masters  Employee Details.................................................................................. 6
2.5.1. Employee Details  New ......................................................................................... 6
2.5.2. Employee Details  Search ..................................................................................... 7
2.6. Masters  Category’s ............................................................................................ 8
2.6.1. Category’s  New.................................................................................................... 8
2.6.2. Category’s  Search................................................................................................ 8
2.7. Masters  Commercial Passes.............................................................................. 9
2.7.1. Commercial Passes  New ..................................................................................... 9
2.7.2. Commercial Passes  Search ............................................................................... 11
2.7.3. Commercial Passes  Report ................................................................................ 12
2.7.4. Commercial Passes  Renewal/New Report.......................................................... 13
2.7.5. Commercial Passes  Additional/Fresh Report ...................................................... 14
2.7.6. Commercial Passes  Commercial Passes Approved/Issued/Regretted Report ..... 14
2.8. Masters  Staff Passes ....................................................................................... 15
2.8.1. Staff Passes  New ............................................................................................... 15
2.8.2. Staff Passes  Search ........................................................................................... 16
2.8.3. Staff Passes  Report ........................................................................................... 17
2.9. Masters  Bank Drafts......................................................................................... 18
2.9.1. Bank Drafts  New ................................................................................................ 18
2.9.2. Bank Drafts  Search ............................................................................................ 19
2.9.3. Bank Drafts  Report............................................................................................. 20
2.10. Masters  Shift Sequence for Staff ...................................................................... 21
2.10.1. Shift Sequence For Staff  New ......................................................................... 21
2.10.2. Shift Sequence For Staff  Search ..................................................................... 21
2.11. Masters  Shift Sequence for Officials................................................................. 22
2.11.1. Shift Sequence For Officials  New .................................................................... 22
2.11.2. Shift Sequence For Officials  Search ................................................................ 23
2.12. Masters  Comments for Staff............................................................................. 24
2.12.1. Comments for Staff  New ................................................................................. 24
2.12.2. Comments for Staff  View................................................................................. 25
3. Passenger Facilitation ............................................................................................ 25
3.1. Passenger Facilitation  Complaints ................................................................... 25
3.1.1. Complaints  New ................................................................................................. 25
3.1.2. Complaints  Search ............................................................................................. 26
3.2. Passenger Facilitation  Suggestions ................................................................. 27
3.2.1. Suggestions  New ............................................................................................... 28
3.2.2. Suggestions  Search ........................................................................................... 28
4. Car Pass for VIPS ................................................................................................... 30
4.1. Car Pass for VIPS  Car Pass Colors ................................................................. 30
4.1.1. Car Pass Colors  New ......................................................................................... 30
4.1.2. Car Pass Colors  Search ..................................................................................... 31
4.2. Car Pass for VIPS  Car Parking Pass Details .................................................... 31
4.2.1. Car Parking Pass Details  New............................................................................ 31
4.2.2. Car Parking Pass Details  Search........................................................................ 32
5. Reports .................................................................................................................... 33
5.1. Reports  Complaints Report .............................................................................. 33
5.2. Reports  Report on Redirect Complaints ........................................................... 35
5.3. Reports  Suggestions/Appreciations Report ...................................................... 35
5.4. Reports  Report on Redirect Suggestions ......................................................... 36
5.5. Reports  VIP Pass Report ................................................................................. 37
5.6. Reports  Enclosures .......................................................................................... 38
5.7. Reports  ATC Monthly Report ........................................................................... 38
6. ADPs/TVPs (Airline Driving Permit / Temporary Vehicle Permit) ........................ 40
6.1. ADPs/TVPs  Training Register (PIC) ................................................................. 40
6.1.1. Training Register (PIC)  New ............................................................................... 40
6.1.2. Training Register (PIC) Search............................................................................ 40
6.2. ADPs/TVPs  ADP Record Folio for Qualified Professionals............................... 41
6.2.1. ADP Record Folio for Qualified Professionals  New ............................................. 42
6.2.2. ADP Record Folio For Qualified Professionals  Search ........................................ 43
6.2.3. ADP Record Folio For Qualified Professionals  Report ........................................ 44
6.3. ADPs/TVPs  ADP Record Folio for Qualified Professionals Verification ............ 45
6.4. ADP  ADP Generation....................................................................................... 45
6.4.1. ADP  ADP Receipt Generation ............................................................................ 46
ADP Receipt Generation  New......................................................................................... 46
6.5. ADPs/TVPs  Vehicle Permit Inspection ............................................................. 47
6.5.1. Vehicle Permit Inspection  New ........................................................................... 47
6.5.2. Vehicle Permit Inspection  Search ....................................................................... 49
6.6. ADPs/TVPs  Temporary Vehicle Permit Issue Log ............................................ 50
6.6.1. Temporary Vehicle Permit Issue Log  New .......................................................... 50
6.6.2. Temporary Vehicle Permit Issue Log  Search ...................................................... 52
6.6.3. Temporary Vehicle Permit Issue Log  Report ....................................................... 53
6.6.4. Temporary Vehicle Permit Issue Log  Renewal Report ........................................ 54
6.7. ADPs/TVPs  Permanent Vehicle Permit Generation.......................................... 56
6.7.1. Permanent Vehicle Permit Generation  New ........................................................ 56
6.7.2. Permanent Vehicle Permit Generation  Search.................................................... 57
6.7.3. Permanent Vehicle Permit Generation  Report .................................................... 58
6.7.4. Permanent Vehicle Permit Generation  Renewal Report ...................................... 59
6.8. ADPs/TVPs  Work Permit.................................................................................. 60
6.8.1. Work Permit  New ............................................................................................... 60
6.8.2. Work Permit  Search ........................................................................................... 61
6.9. ADPs/TVPs  Apron Violations/Accidents ........................................................... 62
6.9.1. Apron Violations/Accidents  Violation Master ....................................................... 62
Violation Master  New ..................................................................................................... 62
Violation Master  Search.................................................................................................. 62
6.10. Apron Violations/Accidents  Violation Details .................................................... 64
6.10.1. Violation Details  New ...................................................................................... 64
6.10.2. Violation Details  Search .................................................................................. 65
6.10.3. Violation Details  Report ................................................................................... 66
6.10.4. Violation Details  Agency-wise Report .............................................................. 67
6.11. Apron Violations/Accidents  Incidents/Accidents Log ........................................ 68
6.11.1. Incidents/Accidents Log  New .......................................................................... 68
6.11.2. Incidents/Accidents Log  Search ...................................................................... 70
7. Abbreviations.......................................................................................................... 71
Airport Authority of India Terminal Management Operations
1. Terminal Management Operations

Welcome to Terminal Management Operations (TO). TO plays a crucial role in providing
passenger facilitation, keeping track of complaints, commercial passes, issue of car passes, duty
roster, employee attendance, monthly attendance report generation, weekly off employees report
generation etc., The primary objective of this system is to provide you with a quick and easy
access to information pertaining to the passenger facilitation by monitoring all these facilities.
2. Masters
Masters section of the Terminal Management Operations Module allows you to enter and store
basic data that helps you with the smooth regulation of Terminal Management Operations.
Moreover, even the most complex search processes are made simpler by the search screens.
Search screens help you view, edit and delete information.
Masters section allows you to add, search, view, edit, and delete: Leave Types, Shifts, Location,
Designation, Employee Details, Category, Commercial Passes, Staff Passes, Bank Drafts, Shift
Sequence for Staff, Shift Sequence for Officials, and Comments for Staff information. You can
also add, search, view, edit and delete the information.
2.1. Masters  Leave Types

Leave Types section allows you to maintain the record of leave types. The screen helps you to
add new leave types, search already recorded details, edit the existing details and delete the
details that are no longer required.
2.1.1. Leave Types  New

The Leave Types (New) screen allows you to add new leave types. When you move along the
path - Masters  Leave Types  New and click the New link, the following screen opens.
To add new leave type, perform the following tasks:

 Enter the leave type in the Leave Type field.
 Enter the description of leave type in the Description field.
 Click Save.
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2.1.2. Leave Types  Search

Leave Types (Search) screen allows you to search for a particular leave type. To open the
screen, move along the following path - Masters  Leave Types  Search and click the Search
link.
The search results screen allows you to browse, view, edit and delete leave types. You can
simply click Search without entering information into any field or after entering information in
every field or after entering information in the entire fields.
To search for particular leave type, perform all or any of the following tasks:
 Enter the leave type in the Leave Type field.
 Click Search.
The screen displays the following information in columns:

 Leave Type: Displays the leave type.
 Description: Displays the description of the leave type.
2.2. Masters  Shifts

Shifts screen allows you to enter and store shift details. The screen allows you to add shift
details, search already recorded shifts, edit the existing shifts and delete the records that are no
longer required.
2.2.1. Shifts  New

The Shifts (New) screen allows you to add new shifts. When you move along the path - Masters
 Shifts  New and click the New link, the following screen opens.
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To add new shift, perform the following tasks:

 Enter the shift code in the Shift field.
 Enter the total hours of shift in the No Of Hours field.
 Enter the start time in the Start Time field.
 End Time will be automatically calculated by using No Of Hours plus Start Time and
displayed in End Time field.
 Enter the description of shift in Description field.
 Click Save.
2.2.2. Shifts  Search

Shifts (Search) screen allows you to search for particular shift. To open the screen, move along
the following path - Masters  Shifts  Search and click the Search link.
The search results screen helps you browse, view, edit and delete the shift details. You can
To search for particular shift, perform all or any of the following tasks:
 Select the shift from the Shift list box.
 Click Search.

 Shift: Displays the shift.
 No. of Hours: Displays the number of hours.
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 Start Time: Displays the start time of the shift.

 End Time: Displays the end time of the shift.
2.3. Masters  Location

Location screen allows you to maintain a record of all the locations that are in an Airport. Each
location belongs to a different terminal.
2.3.1. Location  New

The Location (New) screen allows you to add new location. When you move along the path -
Masters  Location  New and click the New link, the following screen opens.
To add new location, perform the following tasks:

 Enter the name of the location in the Name field.
 Select the terminal from the Terminal list box.
 Click Save.
2.3.2. Location  Search

Location (Search) screen allows you to search for a particular location. To open the screen, move
along the following path - Masters  Location  Search and click the Search link.
The search results screen allows you to browse, view, edit and delete location details. You can
To search for particular location, perform all or any of the following tasks:
 Enter the name of the location in the Location field.
 Select the terminal from the Terminal list box.
 Click Search.
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 Location Id: Displays the location id.
 Location Name: Displays the name of the location.
 Terminal Name: Displays the name of the terminal.
2.4. Masters  Designation

Designation section of Masters allows you to add new designations, search already recorded
designation details, edit designation details and delete the designation details that are no longer
required.
2.4.1. Designation  New

Designation (New) screen allows you to add new designations. To open the screen, move along
the path - Masters  Designation  New and click the New link.
To add new designation, perform the following tasks:

 Enter the name of the designation in the Name field.
 Enter the description of designation in the Description field.
 Click Save.
2.4.2. Designation  Search

Designation (Search) screen allows you to search for a particular designation. To open the
screen, move along the path - Masters  Designation  Search and click the Search link.
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The search results screen allows you to browse, view, edit and delete designation details. You
can simply click Search without entering information into any field or after entering information in
To search for particular designation, perform all or any of the following tasks:
 Enter the designation in the Designation field.
 Enter the description of the designation in the Description field.
 Click Search.

 Designation: Displays the designation.
 Description: Displays the description of designation.
2.5. Masters  Employee Details

Employee Details screens enable you to retrieve designations and departments from the
respective master screen and help you add Employee details, search already recorded details,
edit the existing details, and delete the details that are no longer required.
2.5.1. Employee Details  New

The Employee Master (New) screen allows you to add new employee details. When you move
along the path - Masters  Employee Details  New and click the New link, the following screen
opens.
To add new employee details, perform the following tasks:
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 Enter the employee code in the Employee Code field.

 Click the “i” icon next to the Department field and select department.
 Select the name of the employee in the Employee Name field.
 Click the “i” icon next to the Designation Code field and select designation.
 Enter the phone number in the Phone No. field.
 Enter the address in the Address field.
 Click Save.
2.5.2. Employee Details  Search

Employee Details (Search) screen allows you to search for a particular employee details. To open
the screen, move along the path - Masters  Employee Master  Search and click the Search
link.
The search results screen allows you to browse, view, edit and delete employee details. You can
To search for particular employee details, perform all or any of the following tasks:
 Enter the name of the employee in the Employee Name field.
 Enter the employee code in the Employee Code field.
 Click the “i” next to the Department field and select the department.
 Click Search.

 Emp Code: Displays the employee code.
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 Name: Displays the name of the employee.

 Designation: Displays the designation code of the employee.
 Phone No: Displays the phone number.
 Address: Displays the address of the employee.
2.6. Masters  Category’s

Category’s screen helps you maintain the categories of commercial passes. The screen allows
you to add categories, search already recorded details, edit the existing details and delete the
2.6.1. Category’s  New

The Category’s (New) screen allows you to add new category. When you move along the path -
Masters  Category’s  New and click the New link, the following screen opens.
To add new category, perform the following tasks.

 Enter the description of category in the Category Description field.
 Click Save.
2.6.2. Category’s  Search

Category’s (Search) screen allows you to search for particular category details. To open the
screen, move along the following path - Masters  Category’s  Search and click the Search
link.
The search results screen allows you to browse, view, edit and delete the commercial categories
details. You can simply click Search without entering information into any field or after entering
information in every field or after entering information in the entire fields.
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To search for particular category, perform the following tasks.

 Enter the description of the category in the Category Description field.
 Click Search.

 Code: Displays the commercial category code.
 Description: Displays the description of the category.
2.7. Masters  Commercial Passes

Information regarding commercial passes issued to the persons belonging to different agencies
and different categories can be maintained in Commercial Passes section. The screen allows you
to add commercial pass details, search already recorded details, edit the existing details and
delete the details that are no longer required.
2.7.1. Commercial Passes  New

The Commercial Passes (New) screen allows you to add new commercial pass details. When
you move along the path - Masters  Commercial Passes  New and click the New link, the
following screen opens.
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To add new commercial pass details, perform the following tasks:

 Select the pass type from the Pass Type list box.
 Issue date is automatically displayed according to system date.
 Enter the validity date of commercial pass in the Valid Up to field.
 Enter the name of the commercial pass holder in the Person Name field.
 Enter the phone number of the commercial pass holder in the Phone No field.
 Enter the name of the agency in the Agency Name field.
 Enter the date of expiry in the Expiry Date field.
 Enter the total number of valid passes in the Total No. of valid passes holding field.
 Enter the total number of passes applied in the Total No. Of passes applied
Renewal/Replacement or New Approved field.
 Enter the receipt number in the Receipt Number field.
 Enter the receipt date in the Receipt Date field.
 Enter the documents submitted in the Docs Submitted field.
 Enter the details of old pass/copy submitted in the Copy/Old Pass field.
 Enter any other details, if any, in the Any Other field.
 Enter the passport details in the Passport/SPL/BR/PVR Copy field.
For Fresh/Additional Passes:
 Select the category from the Category list box.
 Select the YES or NO radio buttons to specify whether Annual Report has been
submitted or not.
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 Select the YES or NO radio buttons to specify whether a Copy of Memb certificate of
FICCI/CII or Auth Fed has been submitted or not.
 Select the YES or NO radio buttons to specify whether the Courier Bags Load Details
and Reg. Letter has been submitted or not.
 Enter the amount in Amount field.
 Select the Pass Status as either Accepted or Rejected.
 Enter the address in Address field.
 Enter the remarks, if any, in the Remarks field.
 Click Save.
2.7.2. Commercial Passes  Search

The Commercial Passes (Search) screen allows you to search for particular commercial pass
details. When you move along the path - Masters  Commercial Passes  Search and click the
Search link, the following screen opens.
The search results screen allows you to browse, view, edit and delete the commercial pass
To search for commercial pass details, perform all or any of the following tasks:
 Enter the serial number in the Serial No field.
 Enter the name of the commercial pass holder in the Person Name field.
 Enter the name of the agency in the Agency Name field.
 Click Search.

 Serial No: Displays the serial number.
 Person Name: Displays the name of the commercial pas holder.
 Agency Name: Displays the name of the agency.
 Valid Up to: Displays the validity date of commercial pass.
2.7.3. Commercial Passes  Report

The Commercial Passes (Report) screen allows you to generate a report on commercial pass
details. The report provides you information about the passes belonging to different agencies.
When you move along the path - Masters  Commercial Passes  Report and click the Report
link, the following screen opens.
To generate a commercial pass report, perform all or any of the following tasks:
 Select the name of the agency from the Agency Name list box.
 Click OK.
This generates the report in the following format:
The report displays the following information in columns:

 Serial No: Displays the serial number.
 Name of Agency: Displays the name of the agency.
 Address: Displays the address.
 Phone: Displays the phone number.
 Total No of Passes: Displays the total number of passes.
2.7.4. Commercial Passes  Renewal/New Report

The Commercial Passes (Renewal/New Report) screen allows you to generate a report on
renewal/new commercial pass details. The report provides you pass type and agency wise
information. When you move along the path - Masters  Commercial Passes  Renewal/New
Report and click the Renewal/New Report link, the following screen opens.
To generate renewal/new commercial pass report, perform all or any of the following tasks:
 Click the date-picker icon next to the From Date field and select or enter the date from
when you intend to have renewal/new commercial pass details.
 Click the date-picker icon next to the To Date field and select or enter the date till when
you intend to have renewal/new commercial pass details.
 Select the agency from the Agency Name list box.
 Click OK.
2.7.5. Commercial Passes  Additional/Fresh Report

The Commercial Passes (Additional/Fresh Report) screen allows you to generate a report on
additional/fresh commercial pass details. The report provides you category and agency wise
information. When you move along the path - Masters  Commercial Passes  Additional/Fresh
Report and click the Additional/Fresh Report link, the following screen opens.
To generate additional/fresh report, perform all or any of the following tasks:

 Select the name of the agency from the Agency Name list box.
 Click OK.
2.7.6. Commercial Passes  Commercial Passes

Approved/Issued/Regretted Report
The Commercial Passes (Approved/Issued/Regretted Report) screen allows you to generate a
report on approved/issued/regretted details. The report provides you information about the status
of passes. When you move along the path - Masters  Commercial Passes 
Approved/Issued/Regretted Report and click the Report link, the following screen opens.
To generate approved/issued/regretted commercial passes report, perform all or any of the

following tasks:
when you intend to have approved/issued/regretted commercial pass details.
you intend to have approved/issued/regretted commercial pass details.
 Click OK.
2.8. Masters  Staff Passes

Staff passes are issued for employees depending on their designation and department.
Information regarding such staff passes can be recorded Staff Passes screen. The screen helps
you add staff pass details, search already recorded details, edit the existing details and delete the
2.8.1. Staff Passes  New

The Staff Passes (New) screen allows you to add new staff pass details. When you move along
the path - Masters  Staff Passes  New and click the New link, the following screen opens.
To add new staff pass details, perform the following tasks:

 Enter the employee number in Employee No field.
 Enter the serial number of employee in the Serial No field.
 Enter the name of employee in the Person Name field.
 Click the “i” icon next to the Department Code field and select the department code.
 Enter the designation of employee in the Designation field.
 Issue date is automatically displayed according to system date.
 Enter the date of pass validity in the Valid Up to field.
 Enter the pic number in the Pic No field.
 Enter the pic color in the Pic color field.
 Click Save.
2.8.2. Staff Passes  Search

The Staff Passes (Search) screen allows you to search for particular staff pass details. When you
move along the path - Masters  Staff Passes  Search and click the Search link, the following
screen opens.
The search results screen allows you to browse, view, edit and delete the staff pass details. You
To search for staff pass details, perform all or any of the following tasks:
 Enter the serial number in the Serial No field.

 Enter the name of employee in the Person Name field.
 Click Search.

 Person Name: Displays the name of the person.
 Valid Up to: Displays the validity date.
2.8.3. Staff Passes  Report

Staff Passes (Report) screen allows you to generate a report on staff pass details. When you
move along the path - Masters  Staff Passes  Report and click the Report link, the following
screen opens.
To generate a staff pass report, perform the following tasks:

 Enter the name of the staff pass holder in the Name field.
 Click the “i” icon next to the Department Code field and select the department code.
when you intend to have staff pass details.
you intend to have staff pass details.
 Click OK.
2.9. Masters  Bank Drafts

Bank Drafts screen allows you to maintain the information regarding bank drafts such as which
draft belongs to which bank and draft is for which item. The screen allows you to add draft details,
search already recorded details, edit the existing details and delete the details that are no longer
required.
2.9.1. Bank Drafts  New

The Bank Drafts (New) screen allows you to add bank draft details. When you move along the
path - Masters  Bank Drafts  New and click the New link, the following screen opens.
To add new bank draft details, perform the following tasks:

 Enter the item name in the Name of the Item field.
 Enter the amount in the Amount field.
 Enter the receipt number in the AAI Receipt No. field.
 AAI Receipt date is automatically displayed according to the system date.
 Enter the name of company in the Company Name field.
 Enter the draft number in the Draft No. field.

 Enter the draft date in the Dated field.
 Enter the bank details in the Name of the Bank & Branch field.
 Click Save.
2.9.2. Bank Drafts  Search

The Bank Drafts (Search) screen allows you to search for particular bank draft details. When you
move along the path - Masters  Bank Drafts  Search and click the Search link, the following
screen opens.
The search results screen allows you to browse, view, edit and delete the bank draft details. You
To search for bank draft details, perform all or any of the following tasks:
 Click the date-picker icon next to the AAI Receipt Date field and select or enter the date
from when you intend to have bank draft details.
 Enter the item name in the Name of the Item field.
 Enter the name of the company in the Company Name field.
 Click Search.

 Receipt No: Displays the receipt number.
 Item Name: Displays the item name.
 Amount: Displays the amount.
 Company Name: Displays the name of the company.
2.9.3. Bank Drafts  Report

The Bank Drafts (Report) screen allows you to generate a report on bank draft details according
to companies and banks. When you move along the path - Masters  Bank Drafts  Report and
click the Report link, the following screen opens.
To generate report on bank draft details, perform all or any of the following tasks:
 Click the “i” icon next to the Item Name field and select the item name.
 Click the “i” icon next to the Company Name field and select the name of the company.
when you intend to have bank draft details.
you intend to have bank draft details.
 Click OK.
2.10. Masters  Shift Sequence for Staff

Shifts Sequence for Staff screen allows you to enter and maintain the details of shift sequence for
staff, search already recorded details, edit the existing details and delete the details that are no
longer required.
2.10.1. Shift Sequence For Staff  New

The Shift Sequence for Staff (New) screen allows you to add shift sequence for staff details.
When you move along the path - Masters  Shift Sequence for Staff  New and click the New
link, the following screen opens.
To add new shift sequence for staff, perform the following tasks:
 Enter the sequence number in the Sequence No field.
 Select the shift from the Shifts list box.
 Click Save.
2.10.2. Shift Sequence For Staff  Search

The Shift Sequence For Staff (Search) screen allows you to search for particular shift sequence
details. When you move along the path - Masters  Shift Sequence for Staff  Search and click
the Search link, the following screen opens.
The search results screen allows you to browse, view, edit and delete details of shift sequence for
staff. You can simply click Search without entering information into any field or after entering
To search for particular shift sequence for staff, perform all or any of the following tasks:
 Enter the shift in the Shift field.
 Click Search.

 Sequence No: Displays the sequence number.
 Shift: Displays the shift.
2.11. Masters  Shift Sequence for Officials

Shifts Sequence for Officials screen allows you to enter and maintain details of shift sequence for
officials, search already recorded details, edit the existing details and delete the details that are
no longer required.
2.11.1. Shift Sequence For Officials  New

The Shift Sequence For Officials (New) screen allows you to add new shift sequence for officials.
When you move along the path - Masters  Shift Sequence for Officials  New and click the
New link, the following screen opens.
To add new shift sequence for officials, perform the following tasks:
 Enter the sequence number in the Sequence No field.
 Select the shift from the Shifts list box.
 Click Save.
2.11.2. Shift Sequence For Officials  Search

The Shift Sequence For Officials (Search) screen allows you to search for particular shift
sequence for officials. When you move along the path - Masters  Shift Sequence for Officials 
Search and click the Search link, the following screen opens.
The search results screen allows you to browse, view, edit and delete the details of shift
sequence for officials. You can simply click Search without entering information into any field or
after entering information in every field or after entering information in the entire fields.
To search for particular shift sequence for officials, perform all or any of the following tasks:
 Enter the shift in Shift field.
 Click Search.

 Sequence No: Displays the sequence number.
 Shift: Displays the shift number.
2.12. Masters  Comments for Staff

Comments for Staff screen allows you to add comments for staff for weekly off employees,
required.
2.12.1. Comments for Staff  New

The Comments for Staff (New) screen allows you to add comments for staff. When you move
along the path - Masters  Comments for Staff  New and click the New link, the following
screen opens.
To add new comments for staff, perform the following tasks:

 Enter the comments in the Comments field.
 Click Save.
2.12.2. Comments for Staff  View

The Comments for Staff (View) screen allows you to view, edit and delete comments for staff.
When you move along the path - Masters  Comments for Staff  View and click the View link,
the following screen opens.

 Description: Displays the comments description.
3. Passenger Facilitation
The Passenger Facilitation section enables you to maintain the information of tourist, hotels,
complaints and suggestions, trolleys, dignitaries – lounges, VIP movement facilities and VIP
movements.
3.1. Passenger Facilitation  Complaints

The Complaints lodged by terminal management operations could be maintained in this screen.
The screen allows you to add new complaints, search already recorded details, edit the existing
details and delete the details that are no longer required.
3.1.1. Complaints  New

The Complaints (New) screen allows you to lodge new complaints. When you move along the
path – Passenger Facilitation  Complaints  New and click the New link, the following screen
opens.
To lodge a new complaint, perform the following tasks:

 Enter the date in Date field.
 Enter the time of lodging complaint in the Time field.
 Select the category of complaint from the Complaint Category field.
 Enter the details of complaint in the Complaint Details field.
 Select the lodged on department from the Department list box.
 Select the terminal from the Terminal name list box.
 Enter the name of person who lodged the complaint in the Lodged By field.
 Enter the phone number in the Phone No field.
 Enter the fax number In the Fax field.
 Enter the email id in the Email field.
 Enter the flight number in the Flight No field.
 Select the priority from the Priority list box.
 If the person wants to publish the complaint in newspaper then select the Published in
News Paper checkbox.
 Enter the name of newspaper in the Newspaper Name field.
 Enter the date of newspaper in the Newspaper Date field.
 Enter the language of newspaper in the Newspaper Language field.
 Click Save.
3.1.2. Complaints  Search

Complaints (Search) screen allows you to search for a particular complaint. When you move
along the path – Passenger Facilitation  Complaints  Search and click the Search link, the
To search for particular complaint, perform all or any of the following tasks:
when you intend to have complaint details.
you intend to have complaint details.
 Select the department from the Department Name list box.
 Select the status of complaint from the Status list box.
 Select the Published in Newspaper checkbox if the complaint is published in
newspaper.
 Click Search.

 Complaint No: Displays the complaint number.
 Complaint Date: Displays the complaint date.
 Department: Displays the department.
 Status: Displays the status.
3.2. Passenger Facilitation  Suggestions

The Suggestions lodged by terminal management operations can be maintained in this screen.
The screen allows you to add new suggestions/appreciations, search already recorded details,
edit the existing details and delete the details that are no longer required.
3.2.1. Suggestions  New

The Suggestions (New) screen allows you to lodge the public suggestions. When you move along
the path – Passenger Facilitation  Suggestions  New and click the New link, the following
screen opens.
To add new suggestions, perform the following tasks:

 Enter the date in the Date field.
 Enter the time in the Time field.
 Enter the details of suggestion in the Suggestion Details field.
 Select the name of the department from the Department Name list box.
 Enter the name of person who lodged the complaint in Lodged By field.
 Enter the address in the Address field.
 Enter the phone number in the Phone No field.
 Enter the fax number in the Fax NO field.
 Enter the mail id in the Email field.
 Enter the flight number in the Flight No field.
 Click Save.
3.2.2. Suggestions  Search

Suggestions (Search) screen allows you to search for particular suggestions based on
department name/date/status. When you move along the path – Passenger Facilitation 
Suggestions  Search and click the Search link, the following screen opens.
The search results screen allows you to browse, view, edit and delete the suggestions details.
You can simply click Search without entering information into any field or after entering
To search for particular suggestion, perform all or any of the following tasks:
when you intend to have suggestion details.
you intend to have suggestion details.
 Select the name of the department from the Department Name list box.
 Select the status of complaint from the Status list box.
 Click Search.

 Sugg. No: Displays the suggestion number.
 Sugg. Date: Displays the suggestion date.
 Department: Displays the department.
 Status: Displays the status.
4. Car Pass for VIPS

Information regarding the car parking permit passes for VIPS is maintained in this screen.
Different car passes has different colors. The data pertaining to pass color and pass details are
recorded in this screen.
4.1. Car Pass for VIPS  Car Pass Colors

Car pass colors screen helps you to add colors which are used for VIP car passes, search
already recorded details, edit the existing details and delete the details that are no longer
required.
4.1.1. Car Pass Colors  New

The Car Pass Colors (New) screen allows you to add new colors for VIP car passes. When you
move along the path – Car Pass for VIPS  Car Pass Colors  New and click the New link, the
To add new VIP car pass color, perform the following tasks:
 Enter the name of the color in the Color Name field.
 Click the icon next to the Color Code field. This opens a pop-up window as shown
below:
 Select the color of the pass. This refreshes the Color Code field.
 Click Save.
4.1.2. Car Pass Colors  Search

The Car Pass Colors (Search) screen allows you to search for particular VIP car pass color.
When you move along the path – Car Pass for VIPS  Car Pass Colors  Search and click the
The search results screen allows you to browse, view, edit and delete the VIP car pass color
To search for car pass color, perform all or any of the following tasks:
 Enter the name of the color in the Color Name field.
 Click Search.
 Color Name: Displays the name of the color.
 Color Code: Displays the color code.
4.2. Car Pass for VIPS  Car Parking Pass Details

Car Parking Pass Details screen allows you to add details of car parking passes issued according
to different departments and designations, search already recorded details, edit the existing
4.2.1. Car Parking Pass Details  New

The Car Parking Pass Details (New) screen allows you to add details of car parking passes.
When you move along the path – Car Pass for VIPS  Car Parking Pass Details  New and
click the New link, the following screen opens.
To add new car parking pass details, perform the following tasks:
 Enter the date in the Issue Date field.
 Enter the name of department in the Dept/Organization field.
 Enter the name of person in the Issue To field.
 Enter the vehicle number in the Vehicle No field.
 Select the pass color from the Pass color list box.
 Enter the validity date in the Valid Up to field.
 Enter the name of recommended person in the Recommended By field.
 Click Save.
4.2.2. Car Parking Pass Details  Search

The Car parking Pass Details (Search) screen allows you to search details of car parking passes.
When you move along the path – Car Pass for VIPS  Car Parking Pass Details  Search and
click the Search link, the following screen opens.
The search results screen allows you to browse, view, edit and delete the car parking pass
To search for pass details, perform all or any of the following tasks:
when you intend to have car parking pass details.
you intend to have car parking pass details.
 Click Search.
 Category: Displays the category.
 From Date: Displays the starting date of pass.
 To Date: Displays the ending date of pass.
 Issued To: Displays the name of the person to whom the pass was issued to
 Vehicle: Displays the vehicle number.
5. Reports
Reports section allows you to generate report pertaining to complaints, duty roster and daily
attendance. The reports unit has the following advantages:
1. You can customize and retrieve information according to your requirements. E.g. If you
wish to retrieve information of Duty Roster between certain dates, you can choose your
options and generate reports.
2. You can retrieve the information any number of times you want and print.
The section below allows you to retrieve information and generate reports.
5.1. Reports  Complaints Report

The Reports (Complaints Report) screen allows you to generate a complaints report. When you
move along the path – Reports  Complaint Report and click the Complaint Report link, the
To generate the complaints report, perform all or any of the following tasks:
when you intend to have complaint details.
you intend to have bird hit complaint details.
 Select the Report Type either News Complaints Summary / Monthly Complaints
Summary / Quarterly Complaints Summary from the list box.
 Click OK.

1. News Complaints Summary:
2. Monthly Complaints Summary Report:
3. Quarterly Complaints Summary Report:
5.2. Reports  Report on Redirect Complaints

The Reports (Report on Redirect Complaints) screen allows you to generate a report on Redirect
Complaints. When you move along the path – Reports  Report on Redirect Complaints and
click the Report on Redirect Complaints link, the following screen opens. This report gives the
information about the redirect complaints lodged by public.
To generate a report on redirect complaints, perform all or any of the following tasks:
when you intend to have redirect complaint details.
you intend to have redirect complaint details.
 Select the name of the department from the Dept Name list box.
 Click OK.
This generates report in the following format:
5.3. Reports  Suggestions/Appreciations Report

The Reports (Suggestions/Appreciations Report) screen allows you to generate a
suggestions/appreciations report. When you move along the path – Reports 
Suggestions/Appreciations Report and click the Suggestions Redirect Complaints link, the
following screen opens. This report gives the information about suggestions lodged by terminal
management operations.
To generate a report on suggestions/appreciations, perform the following tasks.

when you intend to have suggestions/appreciations details.
you intend to have suggestions/appreciations details.
 Select the report type from the Report Type list box.
 Click OK.
1. Monthly Suggestions/Appreciations Summary Report:
2. Quarterly Suggestions Report:
5.4. Reports  Report on Redirect Suggestions

The Reports (Report on Redirect Suggestions) screen allows you to generate a report on redirect
suggestions. When you move along the path – Reports  Report on Redirect Suggestions
Report and click the Report on Redirect Suggestions link, the following screen opens. The
Report provides the information about redirect suggestions lodged by public.
To generate a report on redirect suggestions, perform all or any of the following tasks:
when you intend to have redirect suggestion details.
you intend to have redirect suggestion details.
 Select the department from the Dept Name list box.
 Click OK.
This generates report in the following format:
5.5. Reports  VIP Pass Report

Reports (VIP Pass Report) screen allows you to generate a report on VIP car passes. To open
the screen, move along the path - Reports  VIP Pass Report and click the VIP Pass Report
link.
To generate VIP pass report, perform the following tasks:

when you intend to have VIP vehicle car parking details.
you intend to have VIP vehicle car parking details.
 Click OK.
This gives the report in the following format:
5.6. Reports  Enclosures

Reports (Enclosures) screen allows you to view the enclosures. To open the screen, move along
the path - Reports  Enclosures and click the Enclosures link.
5.7. Reports  ATC Monthly Report

Moves along the path as-Reports->ATC Monthly Report
 Select Month, Year and Report Type from combos

 Select Date from Date picker
 Click Ok.
6. ADPs/TVPs (Airline Driving Permit / Temporary Vehicle

Permit)
The information regarding the training, qualified professionals, vehicle permits, work permits and
apron violation/accidents are recorded in this section.
6.1. ADPs/TVPs  Training Register (PIC)

The Training Register (PIC) screen allows you to add training details, search already recorded
details, edit the existing details and delete the details that are no longer required.
6.1.1. Training Register (PIC)  New

The Training Details (New) screen allows you to add new training details. When you move along
the path – ADPs/TVPs  Training Register (PIC)  New and click the New link, the following
screen opens.
To add new training details, perform the following tasks:

 Enter the PIC number in the PIC Number field.
 Click the date-picker icon next to the Training Date field and select or enter the date of
training.
 Enter the name of the person in the Person Name field.
 Click the “i” icon next to the Agency field and select the agency.
 Enter the remarks, if any, in the Remarks field.
 Click Save.
6.1.2. Training Register (PIC) Search

The Training Register (Search) screen allows you to search for particular training details. When
you move along the path – ADPs/TVPs  Training Register (PIC)  Search and click the
The search results screen allows you to browse, view, edit, and delete training register details.
To search for training details, perform all or any of the following tasks:
 Enter the PIC number in the PIC Number field.
 Enter the person name in the Person Name field.
 Click Search.
Search Results Screen:
This retrieves training details based upon search parameters. The search results helps you view,
edit and delete the training details information.

 PIC Number: Displays the PIC number.
 Person Name: Displays the name of the person.
 Training Date: Displays the training date.
 Agency: Displays the name of the agency.
 Entered Date: Displays the date on which the training details are entered.
6.2. ADPs/TVPs  ADP Record Folio for Qualified Professionals

The ADP Record Folio for qualified professionals screen allows you to add qualified professionals
details for ADP record folio, search already recorded details, edit the existing details and delete
the details that are no longer required.
6.2.1. ADP Record Folio for Qualified Professionals  New

The ADP Record Folio for Qualified Professionals (New) screen allows you to add new qualified
professionals’ details. When you move along the path – ADPs/TVPs  ADP Record Folio for
Qualified Professionals  New and click the New link, the following screen opens.
To add new ADP record folio for qualified professionals, perform the following tasks:
 Click the “i” icon next to the PIC Number field and select the PIC number. This automatically
updates the Person Name, Agency, ADP No. and the ADP Issue Date fields.
 Click the date-picker icon next to the PIC Valid upto field and select or enter the PIC validity
date.
 Click the date-picker next to the ADP Valid Upto field and select or enter the ADP validity
date.
 Click the “Browse” button next to the Photo Path field and select the path to upload a photo.
 Select the color from the Color list box.
 Click the date-picker icon next to the Interview Date field and select or enter the date of
interview.
 Click the date-picker next to the Training Date field and select or enter the training date.
 Enter the RTO number in the RTO No field.
 Click the date-picker icon next to the RTO Valid Upto field and select or enter the RTO
validity date.
 Click the date-picker next to the Extended Upto field and select or enter the extended date
of RTO validity.
 Click the date-picker next to the Cancellation Date field and select or enter the cancellation
date.
 Enter the name of the receiver in the Receiver Name field.
 Enter the vehicle category in the Vehicle Category field.

 Click Save.
6.2.2. ADP Record Folio For Qualified Professionals  Search

The ADP Record Folio for Qualified Professionals (Search) screen allows you to search for
particular professionals details. When you move along the path – ADPs/TVPs  ADP Record
Folio For Qualified Professionals  Search and click the Search link, the following screen opens.
The search results screen allows you to browse, view, edit, and delete qualified professional
To search for ADP record folio for qualified professionals, perform all or any of the following
tasks:
 Click the date-picker icon next to the Issue Date field and select or enter the issue
date.
 Enter the ADP number in the ADP No field.
 Enter the color in the Color field.
 Enter the name in the Name field.
 Click the “i” icon next to the Agency field and select the agency.
 Select YES or NO to specify the verification from the Verify list box.
 Click Search.
This retrieves ADP record folio for qualified professionals based upon search parameters. The
search results helps you view, edit and delete ADP record folio for qualified professionals
information.

 ADP No: Displays the ADP number.
 Iss Date: Displays the issue date.
 Valid Upto: Displays the date of validity.
 Name: Displays the name of the person.
 Agency: Displays the agency name.
 Color: Displays the color.
6.2.3. ADP Record Folio For Qualified Professionals  Report

The ADP Record Folio for Qualified Professionals (Report) screen allows you to generate a report
on ADP record folio details. When you move along the path – ADPs/TVPs  ADP Record Folio
For Qualified Professionals  Report and click the Report link, the following screen opens.
To generate agency wise ADP report, perform all or any of the following tasks:
 Click the date-picker icon next to the From Date field and select or enter the date from when
you intend to have ADP record folio details.
 Click the date-picker icon next to the To Date field and select or enter the date till when you
intend to have ADP record folio details.
 Click OK.
6.3. ADPs/TVPs  ADP Record Folio for Qualified Professionals

Verification
The ADP Record Folio for Qualified Professionals Verification screen allows you to verify the
details of the qualified professionals. When you move along the path – ADPs/TVPs  ADP
Record Folio for Qualified Professionals Verification and click the link, the following screen opens.

 Iss Date: Displays the issue date.
 Valid Upto: Displays the date of validity.
 Name: Displays the name of the person.
 Agency: Displays the name of the agency.
 Color: Displays the color.
To verify the ADP record folio for qualified professionals, perform the following tasks:
Select the corresponding checkbox in the Verified (Yes/No) field.
Click Save.
6.4. ADP  ADP Generation

The ADP Generation screen allows you to generate a report on ADP generation details. When
you move along the path – ADPs/TVPs  ADP Generation and click the ADP Generation link
To generate a report on ADP generation, perform the following tasks:

when you intend to have ADP Generation details.
you intend to have ADP Generation details.
 Click the “i” icon next to the Airlines/Agency field and select the airlines or agency. This
automatically updates the Printed ADP and Pending ADP fields.
 Enter the PIC number in the PIC Number field.
 Enter the ADP number in the ADP Number field.
 Enter the name in the Name field.
 Select the Printed ADP’s and Pending ADP’s and click the >> button. All the selected
ADPs will be displayed in a separate column.
 Select With Color checkbox to specify ADP generation with color.
 Click the Preview link to view the ADP generation details.
 Click OK
6.4.1. ADP  ADP Receipt Generation
ADP Receipt Generation  New
The ADP Receipt Generation [New] screen allows you to generate a report on ADP generation
details. When you move along the path – ADPs/TVPs ADP ADP Receipt Generation  New
and click the New link the following screen opens.
To add new Receipt Generation checklist details, perform the following tasks:
 Click the date-picker icon next to the Receipt Date field and select or enter the Receipt
Date
 Click on help link beside the Agency and Select the Agency into the Agency field
 Enter the ADP Number in the ADP No. field
 Enter the Person Name in the Person field fields.
 Select the Mode of Payment from the Check box
 Enter the Number of ADP issued in the No. Of ADP issued field
 Enter the Number of ADP Renewed in the No. Of ADP Renewed field
 Enter the Number of TVP issued in the No. Of TVP issued field
 Enter the Number of TVP issued in the No. Of TVP Renewed field
6.5. ADPs/TVPs  Vehicle Permit Inspection

The Vehicle Permit Inspection screen allows you to maintain vehicle permit inspection details,
required.
6.5.1. Vehicle Permit Inspection  New

The Vehicle Permit Inspection (New) screen allows you to add new vehicle permit inspection
details. When you move along the path – ADPs/TVPs  Vehicle Permit Inspection  New and
To add new checklist for vehicle permit inspection, perform the following tasks:
 Click the date-picker icon next to the Date field and select or enter the date of inspection.
 Enter the type of the vehicle in the Type of Vehicle field.
 Enter the name of the officer in the Officer Name field.
 Enter the name of the person in the Person Name field.
 Enter the RC book number in the RC Book No field.
 Click the date-picker icon next to the RTO Valid Upto field and select or enter the RTO
validity date.
 Enter YES or NO to specify whether the pollution certification in the Pollution Certificate
field.
 Enter YES or NO to specify the status of the insurance papers in the Insurance Papers
field.
 Enter the logo of the agency in the Agency Logo field.
 Enter YES or NO to specify the condition of rear view mirror in the Rear View Mirror
field.
 Enter YES or NO to specify the condition of anti collision light in the Anti Collision Light
field.
 Enter YES or NO to specify the condition of oil/fuel leakage in the Oil/Fuel Leakage field.
 Enter YES or NO to specify the condition of side indicators in the Side Indicators field.
 Enter YES or NO to specify the condition of headlights in the Head Lights field.
 Enter YES or NO to specify the condition of wipers in the Wipers field.
 Enter the status of the breaks/lights in the Breaks/Lights field.
 Enter the status of the breaks/hand brakes in the Breaks/Hand Brakes field.
 Enter the condition of the tyres in the Tyres Condition field.
 Select the overall status of the vehicle to issue TVP from the Overall Vehicle Status For
Issue of TVP list box.
 Click Save.
6.5.2. Vehicle Permit Inspection  Search

The Vehicle Permit Inspection (Search) screen allows you to search for particular vehicle permit
inspection details. When you move along the path – ADPs/TVPs  Vehicle Permit Inspection 
The search results screen allows you to browse, view, edit, and delete vehicle permit inspection
To search for vehicle permit inspection details, perform all or any of the following tasks:
when you intend to have vehicle permit inspection details.
you intend to have vehicle permit inspection details.
 Enter the vehicle number in the Vehicle No. field.
 Click Search.
This retrieves vehicle permit inspection details based upon search parameters. The search
results helps you view, edit and delete vehicle permit inspection information.

Date: Displays the date of inspection.
Officer Name: Displays the name of the officer.
Person Name: Displays the name of the person.
Vehicle No: Displays the vehicle number.
Agency Name: Displays the name of the agency.
6.6. ADPs/TVPs  Temporary Vehicle Permit Issue Log

The Temporary Vehicle Permit Issue Log screen allows you to maintain temporary permit issue
log such as the vehicle permit issue date, validity date, and renewal dates. The screen also
allows you to search already recorded details, edit the existing details and delete the details that
are no longer required.
6.6.1. Temporary Vehicle Permit Issue Log  New

The Temporary Vehicle Permit Issue Log (New) screen allows you to add new temporary vehicle
permit issue log. When you move along the path – ADPs/TVPs  Temporary Vehicle Permit
Issue Log  New and click the New link, the following screen opens.
To add new vehicle permit Issue log, perform the following tasks:
 Click the “i” icon next to the Inspection Code field and select the Inspection code.
 On selecting the Inspection Code the Agency/Company, Authority Name, Vehicle No,
Vehicle Type and Issued Date fields are automatically updates.
 You can also change the agency/company name by clicking the “i” icon next to the
Agency/Company field.
 To add new agency/company, click the icon. This opens Agency Master (New) pop-
up window
o Enter the agency/company code in the Agency/ Company Cd field.
o Select the category from the Category list box.
o Enter the agency description in the Agency Description field.
o Click Save.
 Click the date-picker icon next to the Valid Upto field and select or enter the validity date
of the temporary vehicle permit.
 Click the date-picker icon next to the Renewed Date I field and select or enter the permit
renewed date I.
 Click the date-picker icon next to the Renewed Upto I field and select or enter the ending
date.
 Click the date-picker icon next to the Renewed Date II field and select or enter the permit
renewed date II.
 Click the date-picker icon next to the Renewed Upto II field and select or enter the
ending date.
 Click the date-picker icon next to the Renewed Date III field and select or enter the
permit renewed date III.
 Click the date-picker icon next to the Renewed Upto III field and select or enter the
ending date.
 Enter the area in the Area field.
 Select the entry with from the Entry With list box.
 Select the vehicle lane status from the Vehicle Lane list box.
 Select the service lane status from the Service Lane list box.
 Select the gate number from the Gate No list box.
 Enter the authorized sign in the Authorized Sign field.
 Enter the cheque/DD and date in the Cheque/DD & Date field.
 Enter the receipt number in the Receipt No field.
 Enter the amount paid in the Amount Paid field.
 Click Save.
6.6.2. Temporary Vehicle Permit Issue Log  Search

The Temporary Vehicle Permit Issue Log (Search) screen allows you to search for particular
temporary vehicle permit issue log. When you move along the path – ADPs/TVPs  Temporary
Vehicle Permit Issue Log  Search and click the Search link, the following screen opens.
The search results screen allows you to browse, view, edit, and delete temporary vehicle permit
issue log. You can simply click Search without entering information into any field or after entering
To search for temporary vehicle permit issue log, perform all or any of the following tasks:
 Click the date-picker icon next to the Issued Date field and select or enter the date on
which the vehicle permit was issued.
 Enter the TVP number in the TVP No field.

 Click Search.
This retrieves temporary vehicle permit issue log based upon search parameters. The search
results helps you view, edit and delete the temporary vehicle permit issue log information.

 Permit No: Displays the permit number.
 Date of Issued: Displays the permit issued date.
 Valid Upto: Displays the validity date.
 Vehicle No: Displays the vehicle number.
 To generate a report on temporary vehicle permit info, click the corresponding icon
at the end of the each row.
6.6.3. Temporary Vehicle Permit Issue Log  Report

The Temporary Vehicle Permit Issue Log (Report) screen allows you to generate a report on
temporary vehicle permit details. When you move along the path - ADPs/TVPs  Temporary
Vehicle Permit Issue Log  Report and click the Report link, the following screen opens.
To generate a report on temporary vehicle permit details, perform the following tasks:
when you intend to have temporary vehicle permit details.
you intend to have temporary vehicle permit details.
 Click the “i” icon next to the Airlines/Agency field and select the airlines/agency.
 Enter the vehicle type in the Vehicle Type field.
 Enter the TVP number in the TVP No field.
 Choose the type of report you want by selecting Fresh Report or Renewal or Both
checkboxes.
 Click OK.
6.6.4. Temporary Vehicle Permit Issue Log  Renewal Report

The Temporary Vehicle Permit Issue Log (Renewal Report) screen allows you to generate a
report on temporary vehicle permit details. When you move along the path - ADPs/TVPs 
Temporary Vehicle Permit Issue Log  Renewal Report and click the Renewal Report link, the
To generate a renewal report on temporary vehicle permit details, perform the following tasks:
when you intend to have temporary vehicle permit details.
you intend to have temporary vehicle permit details.
 Enter the vehicle type in the Vehicle Type field.
 Click OK.
This generates the renewal report in the following format:
6.7. ADPs/TVPs  Permanent Vehicle Permit Generation

The Permanent Vehicle Permit Generation screen allows you to maintain the information
regarding the issue of permanent vehicle permit, search already recorded details, edit the existing
6.7.1. Permanent Vehicle Permit Generation  New

The Permanent Vehicle Permit Generation (New) screen allows you to add details for issue of
permanent vehicle permit details. When you move along the path – ADPs/TVPs  Permanent
Vehicle Permit Generation  New and click the New link, the following screen opens.
To add new vehicle permit Issue log, perform the following tasks:
 Click the “i” icon next to the Names of Airlines/Agency field and select the name of
airlines/agency.
 On selecting the Names of Airlines/Agency the Veh/Equip SL. No and Color Code fields
are automatically updated.
 Click the “i” icon next to the Inspection Code field and select the inspection code.
 On selecting the Inspection Code the Vehicle/Equipment No and Type of
Vehicle/Equipment fields are automatically updated.
 Click the date-picker icon next to the Valid From field and select or enter the validity date
of vehicle permit.
 Click the date-picker icon next to the Date of Expiry field and select or enter the permit
expiry date.
 Click the date-picker icon next to the Cash Date field and select or enter the cash date.
 Enter the receipt amount in the Receipt Amount field.
 Enter the cheque/dd number in the Cheque/DD No field.
 Enter the gate number in the Remarks: Gate No field.

 Select either Sanctioned or Pending radio buttons to specify the status of vehicle
permit.
 Click Save.
6.7.2. Permanent Vehicle Permit Generation  Search

The Permanent Vehicle Permit Generation (Search) screen allows you to search for particular
permanent vehicle permit details. When you move along the path – ADPs/TVPs  Permanent
Vehicle Permit Generation  Search and click the Search link, the following screen opens.
The search results screen allows you browse, view, edit, and delete permanent vehicle permit
generation details. You can simply click Search without entering information into any field or after
entering information in every field or after entering information in the entire fields.
To search for permanent vehicle permit details, perform all or any of the following tasks:
 Click the date-picker icon next to the From Date field and select date or enter the date
from when you intend to have permanent vehicle permit details.
 Click the date-picker icon next to the To Date field and select date or enter the date till
when you intend to have permanent vehicle permit details.
permit.
 Click Search.
This retrieves permanent vehicle permits details based upon search parameters. The search
results helps you view, edit and delete permanent vehicle permit generation information.

 Airlines/Agency: Displays the name of the airlines/agency.
 Category: Displays the category.
 Veh. Equip Sl.No: Displays the vehicle equipment serial number.
 Veh. Equip No: Displays the vehicle/equipment number.
 Type of Veh/Equip: Displays the type of vehicle / equipment.
 To renewal the permanent vehicle permit pass, click the corresponding icon. This
moves you to the Record of Issue of Permanent Vehicle (Edit) screen as shown below:
 Renewal of Pass:
 Enter the amount for renewal in the Amount field.
 Enter either cash or cheque in the Cash/Cheque field.
 Click the date picker icon next to the Valid From field and select the starting date of
validity.
 Click the date picker icon next to the Valid To field and select the ending date of validity.
 Click Save.
6.7.3. Permanent Vehicle Permit Generation  Report

The Permanent Vehicle Permit Generation (Report) screen allows you generate a report on
permanent vehicle permit details. When you move along the path - ADPs/TVPs  Permanent
Vehicle Permit Generation  Report and click the Report link, the following screen opens.
To generate a report on permanent vehicle permit details, perform the following tasks:
 Enter the type of vehicle in the Vehicle Type field.
you intend to have permanent vehicle permit details.
permit.
 Click OK.
6.7.4. Permanent Vehicle Permit Generation  Renewal Report

The Permanent Vehicle Permit Generation (Renewal Report) screen allows you to generate a
report on permanent vehicle permit renewal details. When you move along the path - ADPs/TVPs
 Permanent Vehicle Permit Generation  Renewal Report and click the Renewal Report link,
To generate a renewal report on permanent vehicle permit details, perform the following tasks:
you intend to have permanent vehicle permit details.
 Enter the type of vehicle in the Vehicle Type field.

 Click OK.
6.8. ADPs/TVPs  Work Permit

The Work Permit screen allows you to add work permit details, search already recorded details,
edit the existing details and delete the details that are no longer required.
6.8.1. Work Permit  New

The Work Permit (New) screen allows you to add new work permit details. When you move along
the path – ADPs/TVPs  Work Permit  New and click the New link, the following screen
opens.
To add new work permit details, perform the following tasks:

 Click the date-picker icon next to the Date field and select or enter the date.
 Enter the work permit number in the Work Permit No field.
 Enter the name of apron manager in the Name of Apron Manager field.
 Enter the department to which work permit is issued in the Issued To field.
 Enter the name and address of agency in the Name & Address of Agency field.
 Enter the nature of work in the Nature of Work field.
 Click the “i” icon next to the Issuance of NOTAM and select the NOTAM number.
 Enter the location for position in the Location for Position field.
 Enter the provision of day/night in the Provision of Day/Night field.
 Enter the permitted timings of work in the Permitted Timings of Work field.
 Enter the mobile number for communication contact at site in the Communication
Contact at Site field.
 Enter the name of supervisor in the Name of Supervisor field.
 Enter the number of vehicles/equipment in the No. of Vehicles/equipment field.
 Click Save.
6.8.2. Work Permit  Search

The Work Permit (Search) screen allows you to search for particular work permit details. When
you move along the path – ADPs/TVPs  Work Permit  Search and click the Search link, the
The search results screen allows you to browse, view, edit, and delete work permit details. You
To search for work permit details, perform all or any of the following tasks:
when you intend to have work permit details.
you intend to have work permit details.
 Enter the department to which the work permit was issued in the Issued To field.
 Click Search.
This retrieves work permits based upon search parameters. The search results helps you view,
edit and delete the work permit information.
 Work Permit No: Displays the work permit number.
 Date: Displays the date.
 Time: Displays the time.
 Apron Manager: Displays the name of the Apron Manager.
 Issued To: Displays the department to which the work permit is issued.
6.9. ADPs/TVPs  Apron Violations/Accidents

The Apron Violations/Accidents section enables you to maintain the Apron Violations and
Incidents / Accidents Log details.
6.9.1. Apron Violations/Accidents  Violation Master

Apron Violations/Accidents screen allows you to maintain Apron violation details such as violation
name, violation description and the fine imposed per violation. The screen also helps you to
required.
Violation Master  New

The Apron Violation Master (New) screen allows you to add new apron violation details. When
you move along the path – ADPs/TVPs  Apron Violations/Accidents  Violation Master  New
and click the New link, the following screen opens.
To add new apron violation details, perform the following tasks:

 Enter the violation name in the Violation Name field.
 Enter the violation description in the Violation Desc field.
 Enter the fine in the Fine Imposed per Violation field. (Note: Fine should not be less
than Rs.200)
 Click Save.
Violation Master  Search

The Violation Master (Search) screen allows you to search for particular apron violation details.
When you move along the path – ADPs/TVPs  Apron Violations/Accidents  Violation Master
 Search and click the Search link, the following screen opens.
The search results screen allows you to browse, view, edit, and delete apron violation details.
To search for apron violation details, perform all or any of the following tasks:
 Enter the violation name in the Violation Name field.
 Enter the violation description in the Violation Description field.
 Click Search.
This retrieves apron violations based upon search parameters. The search results helps you
view, edit and delete the violation master information.

 Code: Displays the code.
 Violation Name: Displays the violation name.
 Description: Displays the violation description.

 Fine: Displays the fine for violation.
6.10. Apron Violations/Accidents  Violation Details

The Violations Details screen allows you to maintain complete details of apron violation, search
already recorded details, edit the existing details and delete the details that are no longer
required.
6.10.1. Violation Details  New

The Apron Violation Details (New) screen allows you to add apron violation details. When you
move along the path – ADPs/TVPs  Apron Violations/Accidents  Violation Details  New and
To add new apron violation details, perform the following tasks:

 Click the “i” icon next to the ADP No field and select the ADP number.
 The fields PIC No, Official Name, Agency Name will be automatically updated after
selecting the ADP No.
 Select the violation name from the Violation Name list box. This automatically updates
the Fine field.
 Click the date-picker icon next to the Violation Date field and select or enter the violation
date.
 Enter the location in the Location field.
 Enter the total amount paid in the Amount Paid field.
 Select the payment mode from the Payment Mode list box.
 Click Save.
6.10.2. Violation Details  Search

The Violation Details (Search) screen allows you to search for particular violation details. When
you move along the path – ADPs/TVPs  Apron Violations/Accidents  Violation Details 
The search results screen allows you to browse, view, edit, and delete violation details. You can
To search for apron violation details, perform all or any of the following tasks:
 Click the date-picker icon next to the Date From field and select or enter the date from
when you intend to have apron violation details.
 Click the date-picker icon next to the Date To field and select or enter the date till when
you intend to have apron violation details.
 Enter the ADP number in the ADP No field.
 Click Search.
This retrieves violations based upon search parameters. The search results helps you view, edit
and delete the violation details.

 Violation Name: Displays the violation name.
 Date: Displays the date.
 Time: Displays the time.
6.10.3. Violation Details  Report

The Violation Details (Report) screen allows you to generate a report on violation details. When
you move along the path - ADPs/TVPs  Apron Violations/Accidents  Violation Details 
Report and click the Report link, the following screen opens.
To generate a report on violation details, perform the following tasks:

 Click “i” icon next to the Agency field and select the agency.
 Click “i” icon next to the ADP No field and select or enter the ADP number.
 Click “i” icon next to the PIC No field and select or enter the picture number.
 Enter the name of the official in the Official Name field.

 Click OK.
6.10.4. Violation Details  Agency-wise Report

The Agency-wise Report screen allows you to generate an agency wise report on violation
details. When you move along the path - ADPs/TVPs  Apron Violations/Accidents  Violation
Details  Agency-wise Report and click the Agency-wise Report link, the following screen
opens.
To generate an apron violation agency-wise report, perform the following tasks:

 Click the date-picker icon next to the Date From field and select enter the date from
when you intend to have apron violation details.
 Click the date-picker icon next to the Date To field and select enter the date till when you
intend to have apron violation details.
 Click OK.
6.11. Apron Violations/Accidents  Incidents/Accidents Log

The Incidents/Accidents Log screen allows you to maintain the information regarding incidents /
accidents, search already recorded details, edit the existing details and delete the details that are
no longer required.
6.11.1. Incidents/Accidents Log  New

The Apron Incidents/Accidents Log (New) screen allows you to add apron incidents/accidents log.
When you move along the path – ADPs/TVPs  Apron Violations/Accidents 
Incidents/Accidents  New and click the New link, the following screen opens.
To add new apron incidents/accidents details, perform the following tasks:

 Click the date-picker icon next to the Date field and select or enter the date of
incident/accident.
 Enter the passenger loading number in the Passenger loading no field and add
comments in the Comments field.
 Enter the number of passenger loading bridges in the Passenger loading bridges field
and add comments in the Comments field.
 Enter the number of passenger stairs/steps in the Passenger stairs/steps field and add
 Enter the number of coaches/buses in the Coaches/buses field and add comments in
the Comments field.
 Enter the number of apron tractors in the Apron Tractors field and add comments in the
Comments field.
 Enter the baggage number in the Baggage field and add comments in the Comments
field.
 Enter the cargo number in the Cargo field and add comments in the Comments field.
 Enter the car dollies number in the Car Dollies field and add comments in the
Comments field.
 Enter the number of container in the Container field and add comments in the
Comments field.
 Enter the number of pallet loaders in the Pallet Loaders field and add comments in the
Comments field.
 Enter the number of belt conveyors in the Belt Conveyors field and add comments in the
Comments field.
 Enter the number of catering trucks in the Catering Trucks field and add comments in
the Comments field.
 Enter the number of cleaning trucks in the Cleaning Trucks field and add comments in
the Comments field.
 Enter the number of water trucks in the Water Trucks field and add comments in the
Comments field.
 Enter the number of fuelling trucks in the Fuelling Trucks field and add comments in the
Comments field.
 Enter the number of aircraft tow tractors/bars in the Aircraft tow Tractors/bars field and
add comments in the Comments field.
 Enter the number of air start and ground power units in the Air start and Ground Power
unit’s field and add comments in the Comments field.
 Enter the maintenance equipments in the Maintenance Equipments field and add
 Enter the damage in the Damage field and add comments in the Comments field.
 Enter the equipment to equipment in the Equipment-to-Equipment field and add
 Enter the equipment to facility in the Equipment to Facility field and add comments in
the Comments field.
 Enter the minor incidents in the Minor Incidents field and add comments in the
Comments field.
 Enter the major incidents in the Major Incidents field and add comments in the
Comments field.
 Enter the property/equipments in the Property/Equipments field and add comments in
the Comments field.
 Enter the suggestions, if any, in the Suggestions field.
 Click Save.
6.11.2. Incidents/Accidents Log  Search

The Apron Incidents/Accidents (Search) screen allows you to search for particular
incident/accident details. When you move along the path – ADPs/TVPs  Apron
violations/Accidents  Incidents/Accidents Log  Search and click the Search link, the following
screen opens.
The search results screen helps you browse, view, edit, and delete incident/accident log. You can
To search for apron incident/accident details, perform all or any of the following tasks:
 Enter the number of minor incidents in the Minor Accidents field.
 Enter the number of major incidents in the Major Incidents field.
 Click the date-picker icon next to the Date From field and select or enter the date from
when you intend to have apron incident/accident details.
 Click the date-picker icon next to the Date To field and select or enter the date till when
you intend to have apron incident/accident details.
 Click Search.
This retrieves incident/accident log based upon search parameters. The search results helps you
view, edit and delete the incident/accident log information.

 Date: Displays the date of incident/accident.
 Damage: Displays the damage.
 Minor Incidents: Displays the minor incidents.
 Major Incidents: Displays the major incidents
7. Abbreviations
AAI Airports Authority of India
NIT Notice Inviting Tender
VIP Very Important Person

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AIMS

(AIRPORT INFORMATION MANAGEMENT SYSTEM)

Terminal Management Operations

Airports Authority of India

A CMMI level 5 & ISO 9001 Company

Author Change Section Version Date Approving Authority

1. Terminal Management Operations .......................................................................... 1

1. Terminal Management Operations

2.1. Masters  Leave Types

2.1.1. Leave Types  New

To add new leave type, perform the following tasks:

2.1.2. Leave Types  Search

The screen displays the following information in columns:

2.2. Masters  Shifts

2.2.1. Shifts  New

To add new shift, perform the following tasks:

2.2.2. Shifts  Search

The screen displays the following information in columns:

 Start Time: Displays the start time of the shift.

2.3. Masters  Location

2.3.1. Location  New

To add new location, perform the following tasks:

2.3.2. Location  Search

The screen displays the following information in columns:

2.4. Masters  Designation

2.4.1. Designation  New

To add new designation, perform the following tasks:

2.4.2. Designation  Search

The screen displays the following information in columns:

2.5. Masters  Employee Details

2.5.1. Employee Details  New

To add new employee details, perform the following tasks:

 Enter the employee code in the Employee Code field.

2.5.2. Employee Details  Search

The screen displays the following information in columns:

 Name: Displays the name of the employee.

2.6. Masters  Category’s

2.6.1. Category’s  New

To add new category, perform the following tasks.

2.6.2. Category’s  Search

To search for particular category, perform the following tasks.

The screen displays the following information in columns:

2.7. Masters  Commercial Passes

2.7.1. Commercial Passes  New

To add new commercial pass details, perform the following tasks:

2.7.2. Commercial Passes  Search

The screen displays the following information in columns:

2.7.3. Commercial Passes  Report

The report displays the following information in columns:

2.7.4. Commercial Passes  Renewal/New Report

2.7.5. Commercial Passes  Additional/Fresh Report

To generate additional/fresh report, perform all or any of the following tasks:

This generates the report in the following format:

2.7.6. Commercial Passes  Commercial Passes

To generate approved/issued/regretted commercial passes report, perform all or any of the

2.8. Masters  Staff Passes

2.8.1. Staff Passes  New

To add new staff pass details, perform the following tasks:

2.8.2. Staff Passes  Search

 Enter the serial number in the Serial No field.

The screen displays the following information in columns:

2.8.3. Staff Passes  Report

To generate a staff pass report, perform the following tasks: