Service Level Agreement (SLA) for Website Redesign

Client Information:

Client Name: Stephen Wainwright

Location: United Kingdom

Service Provider Information:

Service Provider Name: MARV TECH CONCEPT

Project Manager: Otabor Adesuwa

1. Scope of Work:

The scope of this agreement covers the redesign and development of the website as
per the requirements outlined by Stephen Wainwright.

2. Project Timeline:

The project is expected to be completed within [Specify Timeline], starting from the
project kickoff date. Any delays or extensions to this timeline will be communicated
promptly to the client.

3. Deliverables:

The following deliverables are expected to be provided as part of the website

redesign:

- Design mockups and wireframes

- Development updates and prototypes

- Responsive and fully functional website

- Testing and quality assurance reports

4. Responsibilities:

- The client is responsible for providing necessary content, feedback, and approvals
in a timely manner.
- The service provider is responsible for the design, development, and testing of the
website.

5. Communication:

Regular communication will be maintained between the client and the project
manager (Otabor Adesuwa) through scheduled status updates, meetings, and email
correspondence.

6. Revisions and Changes:

The client is entitled to a specified number of revisions during the development

process. Additional changes beyond the agreed-upon limit may incur additional
charges.

7. Hosting and Domain:

Specify whether the client is responsible for providing hosting and domain details, or
if the service provider will handle these aspects.

8. Confidentiality:

All information and data shared during the project will be treated as confidential and
will not be disclosed to third parties without explicit consent.

9. Payment Terms:

Payment milestones and terms are as follows:

Final Payment: The complete payment of 200 pounds [100%] upon successful
completion and launch of the redesigned website will be paid to the employee.

10. Maintenance and Support:

Specify the duration and terms of post-launch maintenance and support, if applicable.

11. Termination Clause:

Either party may terminate this agreement with written notice in case of a material
breach by the other party. In such a case, any payments due will be settled based on
the work completed.

12. Governing Law:

This agreement is governed by the laws of The Data Protection Act - GOV.UK.

13. Signatures:

_________________________

Client Signature

Stephen Wainwright

Date: 20 Jan 2024

_________________________

Service Provider Signature

Otabor Adesuwa

Date: 20 Jan 2024