Professional Documents
Culture Documents
61
Attitude / Safety / Training Delivery Assessment
Work Activities Related Knowledge Related Skills
Environmental Hours Mode Criteria
i. Determine events and 17 hours Demonstration,
special project Observation &
Problem Based
requirements Learning (PBL)
ii. Determine office
special project
administration workflow
iii. Determine types of
special project
iv. Determine budget Attitude:
for special project i. Resourceful in
gathering data &
information
ii. Precise in
determining
budget for special
project
62
Attitude / Safety / Training Delivery Assessment
Work Activities Related Knowledge Related Skills
Environmental Hours Mode Criteria
v. Plan implementation special project
schedule, office set up planned
supplies & amenities
and special project set
up
Attitude:
i. Responsible in
organising working
committee
ii. Timely in planning
special project set
up
iii. Adherence to
company policy
63
Attitude / Safety / Training Delivery Assessment
Work Activities Related Knowledge Related Skills
Environmental Hours Mode Criteria
ii. Prepare causes of Learning (PBL)
performance gap and
action plan
iii. Check effectiveness of
coordination
iv. Carry out improvement
measures
Attitude:
i. Timely in carrying
out improvement
measures
ii. Professional in
coordinating
special project
activities
iii. Adherence to
company policy
Attitude:
64
Attitude / Safety / Training Delivery Assessment
Work Activities Related Knowledge Related Skills
Environmental Hours Mode Criteria
i. Meticulous in
reporting office
special project
administration
ii. Timely in
submitting
report
iii. Integrity in
presenting
information
Employability Skills
65
Core Abilities Social Skills
1. Communication skills
04.08 Develop and negotiate staffing plans. 2. Conceptual skills
04.09 Prepare project/work plans. 3. Interpersonal skills
04.10 Utilize science and technology to achieve goals.
4. Multitasking and prioritizing
05.03 Allocate and record usage of financial and physical resources.
05.04 Delegate responsibilities and/or authority. 5. Self-discipline
05.05 Coordinate contract and tender activities. 6. Teamwork (in group)
06.08 Identify and analyze effect of technology on the environment. 7. Learning skills
8. Leadership skills
1. Computer 1:25
2. Whiteboard 1:25
3. Projector 1:25
4. Stationery 1:1
5. Sample of project management schedule 1:1
6. Sample of project management checklist 1:1
References
66
REFERENCES
1. Allen, J. (2009). Event Planning: The Ultimate Guide to Successful Meetings, Corporate Events, Fund-Raising Galas, Conferences, Conventions, Incentives and Other
Special Events. J. Wiley & Sons Canada. ISBN: 9780470155745
2. Banfield, P., & Kay, R. (2012). Introduction to Human Resource Management. Oxford University Press. ISBN: 9780199581085
3. Blundel, R., & Ippolito, K. (2008). Effective Organisational Communication: Perspectives, Principles and Practices. FT Prentice Hall. ISBN: 9780273713753
4. Brown, G.D., & Rice, S. (2007). Professional English in use: Law. Cambridge Univ. Press. ISBN: 9780521685429
5. Devito, J.A. (2009). The Interpersonal Communication Book (11th ed.). Pearson Education. ISBN: 0205472885
6. Ebert, R.J., & Griffin, R.W. (2008). Business Essential (6th ed.). Pearson Education. ISBN: 0131572105
7. Fox, G. (1998). Office Etiquette & Protocol. Learning Express. ISBN: 9781576851456
8. Jefferson, L., & Sealy S. (1999). Administration Procedures for Higher Secretarial Diplomas. Heinemann. ISBN: 9780435455132
9. Lucas, S.E. (2009). The Art of Public Speaking (10th ed.). McGraw Hill. ISBN: 9780071313957
10. Manning, M., & Haddock, P. (2004). Office Management: A Productivity & Effectiveness Guide. Crisp Learning. ISBN: 9781560526049
11. McShan, S.L. (2009). Organizational Behaviour (5th ed.). Non Basic Stock Line. ISBN: 9780071078665
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