Customer Feedback Email

Hiya naber-{{ customer.first_name }}! 👋

Welcome to the naber-hood and thank you for your purchase! 🎉

After delivering your orders, we have no clue if we made you happy. 🤔❓ The only way to know is if you
can share your experience with us.

Also, if you can rate us from 1–10 (10 being the highest), how likely are you to recommend Naber to
your friends and your naber-hood, based on your experience? Why?

Please be as honest as you can. And do not worry about offending us in any way, we can take it. 😅💪

BTW, we love to share feedback to everyone: from the Owners to team members. Your words will go a
long way in helping us become a great naber-hood!

You can simply reply to this email to send your feedback.

Thank you for sharing your insights with us, {{ customer.first_name }}!

See you!
Customer Feedback – Reply

Hi naber- (name) 👋

Thank you very much for taking the time to write us back! We appreciate the positive response and
feedback on areas where we can improve our service.

(Acknowledge positive feedback) I'll be sure to let the team know 😊 We have been working to adjust with
the changes these past few weeks and we value your support.

(Acknowledge negative feedback)

Please allow us to make it up to you, by sharing with you an exclusive promo.

Get a free Potato Corner Fries (minimum of 3,000 cart)

Use the promo code: M906132E9VW8

Once again, thank you for being part of our naber-hood. Stay safe!