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FINAL ASSIGNMENT
ANALYSIS AND PROPOSAL OF
MARKETING STRATEGIES FOR THE
SOFT DRINK PRODUCT 7UP
ACKNOWLEDGEMENTS
First and foremost, I would like to express my sincere gratitude to Mr. Nguyen Van
Phuong for the knowledge and guidance he has provided us throughout the time
studying the subject of Marketing Principles. Thanks to that knowledge, guidance,
and specific orientation, I was able to complete my essay in the most
comprehensive way.
However, in the process of writing the essay, it is inevitable that there will be many
errors. I really hope to receive more guidance and comments from the teacher in
order to improve my knowledge and have the opportunity to grasp more practical
specialized knowledge.
Finally, I wish you good health and always be full of enthusiasm in your
teaching career.
Thank you very much, sir!
Student
Nguyen Thi Phuong Anh
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TABLE OF
CONTENTS
REFERENCES
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INTRODUCTION
Nowadays, as people's demands increase along with the development of the world
economy, companies and business organizations are striving to create a series of
products and services that surpass competitors, dominate the market, and maximize
profits by satisfying customers in the best way. But to do that, it is important that
the company comes up with the most suitable and optimal strategies for the
company. And in fact, in the current market, there have been many successful
companies thanks to appropriate marketing strategies, penetrating the right market.
Leading the beverage and food industry is PepsiCo (now SuntoryPepsiCo)
launched in the Vietnamese market. PepsiCo has continuously launched products
that "win the hearts" of customers, surpassing major competitors to increasingly
affirm its leading position in this field. And one of PepsiCo's outstanding products
is the 7UP soft drink line. Therefore, I want to conduct a topic analyzing the
Marketing strategy of 7UP to better understand the brand's marketing model,
thereby drawing lessons and applying it to the establishment of a new marketing
campaign for the brand.
Appropriate marketing, entering the right market. Leading the way in the beverage
and food industry, PepsiCo (now SuntoryPepsiCo) launched in the Vietnamese
market. PepsiCo has continuously produced products that "please" customers,
surpassing major competitors to increasingly affirm its leading position in this field.
And one of PepsiCo's outstanding products Not to mention is the 7UP beverage
line. Therefore, I want to conduct a project analyzing 7UP's Marketing strategy to
better understand the brand's marketing model, from which to draw knowledge,
lesson and apply it to creating a new marketing campaign for the brand.
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+ Celebrating success
+ Being consumer-focused
1.3. Product portfolio
In the market, for every 4 soft drinks sold, there will be 1 product from Pepsico. As
the world's leading beverage group, Pepsico always focuses on improving and
innovating products to keep up with the constantly changing trends and needs of
users.
Entering the Vietnamese market in 1994 with a line of carbonated beverages. Since
then, Pepsico has expanded many other product lines such as bottled water, energy
drinks, fruit juices and tea. PepsiCo currently owns a variety of beverages such as:
Carbonated drinks: Pepsi, 7UP, Revive, Mirinda, Mountain
dew, Cc lemon
Energy drinks: Sting
Bottled water: Aquafina
Fruit juice: Tropicana twister, Lipton tea, O Long tea + plus
2. 7UP soft drink product line
2.1. Overview of 7UP
In 1994, 7UP was one of the first faces of PepsiCo (now Suntory PepsiCo) to be
"introduced" to Vietnamese customers. In the context of the early years after the
opening up with fierce competition, the appearance of 7UP has truly created a
trendy trend for young people thanks to the characteristic green color of the
packaging and the refreshing lemon flavor, bringing a feeling of nature as if
standing on the beach. vibrant summer day. Not only that, the cleverness in
positioning has made 7UP paint a portrait of itself in the minds of customers as a
symbol of an optimistic, youthful, and deeply personal lifestyle - something that
seems to have touched a deep place in the consciousness of young people. The
unique brand personality has led these potential customers to stick with 7UP
ever since in an invisible but compelling way.
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2.2. Competitors
In the beverage market, 7UP has to compete with many beverage products from big
companies such as Coca Cola, Red Bull, Tan Hiep Phat, Tan Quang Minh, Interfood,
Lavie, Monster Energy.
The Coca-Cola Company is a powerful empire in the beverage industry.
In 2021, Coca-Cola was valued at $87.6 billion, making it one of the top
brands in the world.
Tan Hiep Phat Trading - Service Limited Company: The largest FMCG
enterprise in Vietnam, specializing in the production of soft drinks and
bottled beverages.
Red Bull: The leading energy drink brand in Vietnam originating from
Thailand. Red Bull achieves sales of over 3 billion cans per year and is
loved by many consumers.
2.3. Marketing objectives
Objective: In 2024, increase 7UP's revenue by 35% compared to 2023 through
marketing activities deployed appropriately in the Vietnamese market
- Specific: The goal is to increase revenue from the level of 2023 by 35% in 2024
in the Vietnamese market.
- Measurable: Use revenue metrics to measure the progress and success of
the goal. Track monthly revenue and compare it to the 35% increase to assess
progress made.
- Attainable: The goal of increasing revenue by 35% in 1 year is achievable if the
company carries out marketing activities well, from expanding distribution
channels to promotional activities.
- Relevant: 7UP is currently facing competition from brands such as Coca cola,
Pepsi, Redbull, ... Currently, with the third position in market share in the beverage
sector in the Vietnamese market, along with high brand awareness and increasingly
strong potential, 7UP will continue to grow in the future.
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- Time-bound: The goal has a specific deadline from the beginning of Q1/2024 to
the end of Q12/2024
3. SWOT analysis of 7UP
3.1. Strengths
(1) Strong resources from parent company PepsiCo and Pepsico Vietnam
- Pepsico is the 2nd largest soft drink manufacturer in the world with strong
financial resources. The company has continuously invested in Suntory Pepsico
Vietnam to build factories, expand scale, deploy advertising campaigns, ...
- Pepsico Vietnam is currently the leading beverage company in the
Vietnamese market with 5 production factories, 6 sales offices, with nearly
3,000 official employees and thousands of unofficial employees.
- Always have new initiatives to create new products to meet the
increasingly diverse needs of consumers.
(2) Famous brand
- In the 1940s, lemon-flavored soda drinks were countless. It is estimated that there
are more than 600 different types of drinks with lemon flavor and are called lemon
soda. 7UP at that time surpassed hundreds of competitors to be named in the top 3
most popular and consumed lemon-flavored soda drinks at that time.
- Up to now, in the Vietnamese beverage consumption market, 7UP is always
in the top of the most consumed beverages.
(3) Wide and diverse distribution channels
- When it first entered the Vietnamese market, Pepsico quickly built a nationwide
network stretching from the North, Central to the South, along with a variety of
distribution channels such as: Direct distribution channels, retail, supermarkets,
agents, ...
(4) Different formula
- When it comes to 7UP, you will immediately think of a drink that does not
contain caffeine in its ingredients. This is the difference and highlight of 7UP
compared to Coca Cola,
Pepsi and most other soft drinks on the market.
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- The company even came up with a very new suggestion when creating a
combination of 7UP and baby's milk - a very bold combination.
(5) Unique and impressive advertising campaigns
- In front of extremely powerful competitors such as Coca Cola and Pepsi, in order
to compete in the market, advertising campaigns for 7UP are extremely necessary.
And the continuous innovation of different types of advertising has helped the
name of 7UP become bigger and more widely known.
- Uncola is perhaps a very impressive campaign of 7UP with the suggestion of a
drink that can replace Coca Cola and Pepsi at that time. 7UP now wants to conquer
the target audience of teenagers. Those who are ready to rebel and want to express
their personality. This campaign created a very positive result for 7UP in terms of
brand positioning, affirming its position before its competitors.
3.2. Weaknesses
(1) Products are said to be harmful to human health
- While many foods high in natural sugar, such as fruits and milk, provide
you with essential and healthy nutrients, sugary drinks lack the protein and
fiber needed to balance the effects of
sugar. As a result, sugary drinks like 7UP are contributing to the negative weight
gain of consumers.
- A study by Danish scientists also found signs that soft drinks put us at higher
risk of developing diabetes. Drinking soda every day for 6 months continuously
will lead to the accumulation of excess fat around the liver and skeletal muscles.
This can also lead to the risk of insulin resistance in
the body and lead to a higher than normal risk of developing diabetes.
(2) Condemned for negative impact on the environment
- PepsiCo or 7UP has been repeatedly criticized by environmentalists for the negative
impacts on the environment in its supply chain and distribution activities such as
deforestation related to palm oil and the use of pesticides, use of water resources and
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the negative impacts of packaging – always one of the leading sources of plastic
pollution worldwide.
(3) Disadvantage of being a latecomer
- In the battle with Coca Cola and Pepsi, 7UP is at a disadvantage for being a
latecomer. And when entering the Vietnamese market, in order to gain market
share, 7UP had to make a lot of effort and investment to create .
3.3. Opportunity
(1) The potential of the beverage market
- In Vietnam, the beverage industry has impressive growth figures. On average,
Vietnamese people consume more than 23 l/person/year of beverages. Beverage
companies hold 85% of the production ratio of the Beer – Wine – Beverage
industry.
- The Vietnam Beer – Alcohol – Beverage Association forecasts that the beverage
industry will maintain an annual growth rate of 7%. Meanwhile, the average
growth rate of countries such as France and Japan is only expected to reach 2%
per year.
- Through researching the beverage market, it can be seen that this business area
has been and is very potential. This is the right time to promote the production
and trading of beverages.
(2) The tastes and trends of modern consumers are increasingly diverse
- The tastes and trends of modern consumers are increasingly diverse. This is an
opportunity for 7UP to take advantage of its flexibility and creativity in producing
products that respond quickly to the tastes and needs of customers. In addition, it
also helps 7UP focus on products that have advantages based on consumer
demand.
(3) Cooperate with restaurants and fast food chains
- Bringing restaurants and fast food chains into its distribution channel will
help 7UP increase its brand awareness in the market. And today, when the fast
food market is growing, it creates opportunities for 7UP to cooperate.
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3.4. Threat
(1) The threat of substitute products
- Internal substitute products: Besides 7UP, Pepsico also has Mirinda and Pepsi,
both of these internal brands have high market share, are focused on investment and
development by Pepsico, threatening the position of 7UP.
- The increasing health consciousness is causing more and more consumers to
adopt a healthy lifestyle and avoid unhealthy products. The increase in health
consciousness can reduce 7UP's revenue and profit as customers switch to
healthier products. In addition, the demand for healthy products
has increased in recent years. These trends have generally had a negative impact on
7UP as the brand is seen as one of the brands with products that are prone to
obesity. Even though 7UP is trying to improve its products to meet the needs and
preferences of consumers, meeting these needs also requires more investment.
brands that have products that easily cause obesity. Even though 7UP is trying to
improve its products to meet consumer needs and preferences, meeting these needs
requires more investment.
(2) Competitive market
- 7UP's competitors are the "big guys" in the beverage industry such as Coca, Pepsi,
Redbull, ... Although 7UP has affirmed its position in the market, the brand still has
many threats from competitors due to the increasing competition.
- In addition, we can see that with a beverage market of nearly 2,000 beverage
production facilities, along with the impressive growth rate over the years in the
beverage sector, brands have many opportunities to develop, especially when the
current trend does not focus too much on the brand, this is the key for many new
names to emerge, sometimes surpassing long-standing names.
Just a small misstep can destroy the brand reputation that has taken years to build.
(3) Environmental pollution challenge
- Vietnam is one of the top 5 countries responsible for about 13 million tons
of plastic waste dumped into the ocean each year. It is estimated that in
Vietnam alone, the amount of
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plastic waste dumped into the sea each year is about 0.28 – 0.73 million tons/year
(accounting for nearly 6% of the total amount of plastic waste dumped into the
world's oceans). Vietnam is facing many risks from plastic waste, with a "huge"
figure of 1.8 million tons of plastic waste generated in Vietnam/year and this amount
of plastic consumption is increasing. Plastic bottles containing
soft drinks if not collected and treated in time will cause environmental pollution.
(4) Consumer health challenge
- Besides being one of the number 1 beverage brands in Vietnam, 7UP still has
concerns about consumer health.
4. 7UP's S – T – P process
4.1. Market segmentation
4.1.1. Segmentation by geographic principle
PepsiCo Vietnam has tried to distribute with a dense network from urban to
rural, from plains to mountainous areas, from North to South. However, PepsiCo
mainly focuses on densely populated areas, big cities: Ho Chi Minh City, Binh
Duong, Quang Nam, Can Tho, Bac Ninh, Hanoi, ... Therefore, 7UP products
appear everywhere, from large and small restaurants, beverage shops, from
streets to small alleys...
However, 7UP is more interested in the Southern segment for the
following reasons:
- Southerners prefer sweeter than Northerners (competitor Coca Cola seems to be
more dominant in the Northern segment).
- 7UP's packaging has a cool, blue color that suits Southerners; while Coca Cola
with its red shell gives a feeling of warmth that is more popular with people in
colder regions.
4.1.2. Segmentation by demographics, psychographics, behavior
Market Search
segment Attractivenes Psychology benefit Behavior
seeking
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For example:
The product's packaging may have pictures of K-POP idols and their signatures.
This not only helps improve sales by focusing on the number of fans the above idols
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have, but it can also create a trend when you can "cheap moment" with your favorite
idol at a very cheap price. . This helps the product to be promoted more strongly
without spending much money.
- For traditional retail outlets, in order to improve the quality of the distribution
channel, in addition to finding new distribution partners, 7UP needs to tighten the
control factor, especially on prices, in order to avoid the case of selling prices higher
than the market due to geographical factors, regions. This has a significant impact
on the brand's reputation, causing unnecessary doubts for consumers, especially
consumers in rural areas.