Professional Documents
Culture Documents
HCM
ĐỀ TÀI
SALE MANAGEMENT
CLASS: MGT110E7E.A02E
LECTURER: Nguyen Tiến Huy
STUDENT NAME: Đoàn Long Đức Dũng
ID: 215047155
THÀNH PHỐ HỒ CHÍ MINH – 2024
First of all, I would like to send respectful greetings and good health
wishes to you.
You are the one who instilled in me a passion for the subject [Subject
name], and helped me realize my potential. He is always patient,
enthusiastically answers all my questions, and always encourages me to
try my best. Thanks to your guidance, I have achieved many academic
achievements, and I believe that the knowledge and skills you have
taught me will help me a lot in the future.
I also want to thank you for always caring about the spiritual life of your
students. He always creates an open, friendly learning environment, and
helps me feel comfortable sharing my thoughts and feelings. You are a
teacher, a friend, and a second father to me.
I apologize for the times I was not obedient and did not complete my
duties well. I promise to always try to study and practice so as not to
disappoint your expectations.
Sincerely,
Introduction
In the 1950s, Pepsi-Cola began to challenge Coca-Cola for the top spot
in the soft drink market. The two companies engaged in a series of
advertising campaigns that became known as the "Cola Wars." Pepsi-
Cola's advertising was often humorous and edgy, and it appealed to a
younger generation of consumers.
1 2. Business activities
1.6 Slogan
1.7 Mission
1.8 Vission
5. PROPOSAL
1. Organizationa structure
2. Organizational structure at pepsi
2.1. Management
2.2. Employees
3. PROPOSAL
3.1 Prospecting
3.2 Preparation
3.3 Approach
3. Presentation
4. Handling objections
5. 28 6. Closing
6. Follow–up
7. PROPOSAL
4.3 Proposals
6.4 Proposal
CHAPTER VII SALES STAFF TRANING
2. Goal-Setting Theory
4. Expectancy Theory
6. Employee Satisfaction
7. Recommendation
8. Conclusion
1 An Overview of pepsi
3 pepsi’s Strengths
4 Pepsi Weaknesses
5 Pepsi’s Opportunities
6 Pepsi’s Threats
CHAPTER I: INTRODUCTION COMPANY AND PRODUCT
1.7 Conclusion
Briefly summarize Pepsi's journey, from its humble beginnings to
its current status as a global brand.
You can conclude by mentioning PepsiCo's position as a leading
food and beverage company, highlighting its impact on consumers
worldwide.
Note: This is a framework for Chapter I. You can adjust the level of
detail and add specific examples based on your research and the overall
length of your paper.
5. Strategic Acquisitions:
6. Sustainability Initiatives:
Based on PepsiCo's core values and Pepsi's brand image, we can infer
some fundamental values Pepsi likely embodies:
3.1. Slogan
1898: "Brad's Drink"
1903: "Pepsi-Cola"
1904: "The Original Pure Food Drink"
1909: "Delicious and Harmless"
1923: "Drink Pepsi-Cola, It's Good"
1931: "Twice as Much for a Nickel"
1939: "Pepsi-Cola Hits the Spot"
1940: "Taste the Difference"
1949: "More Bounce to the Ounce"
1950: "Be Sociable, Have a Pepsi"
1957: "Say Pepsi, Please"
1961: "Now It's Pepsi for Those Who Think Young"
1963: "Come Alive! You're in the Pepsi Generation"
1967: "Pepsi Pours It On"
1970: "The Taste That Beats the Others Cold"
1972: "Join the Pepsi People"
1974: "Catch that Pepsi Spirit"
1976: "Pepsi's Got a Lot to Give"
1983: "Pepsi Now!"
1984: "The Choice of a New Generation"
1991: "Gotta Have It"
1992: "Be Young, Have Fun, Drink Pepsi"
1993: "The Joy of Cola"
1997: "It's the Pepsi, I Can Feel It"
1998: "Generation Next"
2001: "The Joy of Pepsi"
2003: "Pepsi. It's the Cola"
2005: "Ask for More"
2007: "More Than Just a Cola"
2008: "Dare for More"
2010: "Everything is Better with Pepsi"
2011: "Unbelievable"
2012: "Live for Now"
2013: "Pepsi Max. The Taste is Back"
2014: "Pepsi. That's What I Like"
2015: "Taste the Feeling"
2017: "Pepsi. For the Love of It"
2019: "Join the Conversation"
2020: "That's What I Like"
3.2 Mission
Create more smiles with every sip and every bite. By creating joyful
moments through our delicious and nourishing products and unique
brand experiences."
3.3 Vission
Similar to the situation with mission, Pepsi itself doesn't have a publicly
announced vision statement. PepsiCo, however, has a company vision
that encompasses all its products and brands, including Pepsi. Here's the
PepsiCo vision statement:
4. Competitive Advantage:
5. Sustainability Initiatives:
PepsiCo is increasingly focused on sustainability efforts, which
might influence Pepsi's packaging materials and production
methods in the future.
1. Organization structure
1.1. Organizational structure at pepsi
Prospecting Techniques:
Additional Considerations:
2.Preparation
The exact preparation process for Pepsi is a trade secret, but here's a
general idea based on the ingredients and common beverage production
practices:
1. Water Treatment:
2. Syrup Preparation:
3. Carbonation:
The prepared syrup is then mixed with filtered water in large tanks
at a specific ratio.
Carbon dioxide gas is then forced into the mixture under high
pressure. This creates the bubbles – a defining characteristic of
carbonated beverages like Pepsi.
5. Quality Control:
3. Approach
2. Product Innovation:
New Flavor Introductions: Pepsi regularly introduces new
flavors and variations to cater to evolving consumer preferences.
This keeps the brand exciting and allows Pepsi to explore new
taste profiles.
Sugar-Free Options: Recognizing the growing demand for
healthier alternatives, Pepsi offers sugar-free versions like Pepsi
Zero Sugar to cater to health-conscious consumers.
Limited Edition Flavors: Pepsi occasionally launches limited-
edition flavors to create a sense of excitement and exclusivity,
attracting consumer interest.
3. Competitive Advantage:
5. Responding to Competition:
4. Presentation
Slide 2
download
photo_prints
Slide 3
Slide 4
Slide 5
Pepsi's Marketing Approach
Slide 6
Here are some common objections people might have about Pepsi, along
with strategies to address them:
5. Follow-up of Pepsi
3. Stay Connected:
Introduction:
Challenges:
Proposed Strategies:
Product Innovation:
o Develop new Pepsi flavor profiles that cater to health-
conscious consumers, such as using natural sweeteners and
incorporating fruits or botanicals.
o Explore functional beverage options infused with vitamins,
electrolytes, or other beneficial ingredients.
o Introduce limited-edition flavors and seasonal variations to
maintain excitement and cater to evolving tastes.
Sustainable Packaging:
o Implement recyclable or biodegradable packaging materials
for Pepsi products.
o Partner with recycling initiatives to promote responsible
waste management.
o Highlight PepsiCo's sustainability efforts in marketing
campaigns.
Targeted Marketing:
o Leverage social media platforms for targeted advertising and
influencer marketing to reach younger demographics.
o Develop engaging content that resonates with Pepsi's target
audience and aligns with brand values.
o Partner with relevant events or activities that connect with
Pepsi's youthful and energetic brand image.
Lifestyle: Pepsi connects with people who live active and social lives. Their
marketing portrays their drinks as enhancing these experiences, making them a
refreshing pick-me-up for those on the go.
2. Field expansion:
4. Strengthening section:
5. Improve profits:
This figure includes the sales budget for all of PepsiCo's brands,
including Pepsi, Lay's, Gatorade, and Quaker Oats.
2. Allocation:
Direct Sales: Pepsi has a direct sales teamMarket Research: Pepsi spends
on market research to better understand customer needs and preferences.
Digital Frontiers:
PepsiCo Careers Website: This is their central hub for job postings. You
can explore opportunities by location, keyword, or desired function,
making it a convenient starting point. (https://www.pepsicojobs.com/)
Job Boards: Pepsi expands its reach through popular job boards like
Indeed, LinkedIn, and Glassdoor. These platforms allow them to target a
wider pool of qualified candidates actively searching for employment.
Social Media Power: Platforms like LinkedIn and Facebook are used
strategically. Pepsi showcases their company culture, promotes open
positions, and utilizes targeted advertising to reach demographics with
specific skill sets.
1. Application:
You'll likely submit your resume and potentially a cover letter outlining
your qualifications and fit for the role.
2. Assessment:
3. Interviews:
If you impress them throughout the process, you might receive a job
offer via the PepsiCo Careers portal. This will detail the compensation
package, benefits, and start date.
Once you accept the offer, the onboarding process begins. This typically
involves paperwork, training sessions, and introductions to your team
and the company culture.
Additional Points:
The specific timeline for the recruitment process can vary depending on
the role and department.
Responsibilities:
Building Relationships: Pepsi B2B salespeople are key relationship
builders. They connect with potential clients like restaurant chains,
grocery stores, convenience stores, and distributors.
6.4 Proposal
Current Situation:
Analyze PepsiCo's current B2B sales performance and identify areas
where additional sales staff are needed.
Target Candidates:
Pricing guidelines
10. Sales Techniques (3 days): Equip the team to close deals while adhering to
PepsiCo's standards. Focus on:
Lower-Level Needs:
Higher-Level Needs:
2. Goal-Setting Theory
Specific Goals:
Clarity and Measurability: Pepsi should set clear, specific goals
that are quantifiable. Instead of "increase market share," a better
goal might be "achieve a 5% market share increase in the energy
drink category within the next year."
Commitment:
These factors are essential to maintain a basic level of employee satisfaction and
prevent demotivation. They won't necessarily make employees love their jobs, but their
absence will cause frustration. Here's how Pepsi can address them:
Salary and Benefits: Competitive compensation and benefits packages are
crucial to attract and retain talent.
Job Security: Employees need to feel secure in their positions to focus on their
work.
Working Conditions: PepsiCo should provide a safe, clean, and comfortable
work environment.
Company Policies: Fair and transparent company policies are essential for
employee trust.
Supervision: Effective supervision provides guidance, support, and resources
for employees.
Sales Volume:
5. Employee Satisfaction
Positive Indicators:
6. Recommendation
Here are some recommendations for PepsiCo, drawing on the insights from the
previous discussions:
Product Development:
Employee Engagement:
History:
Products:
Global Reach:
Financial Performance:
Competitors:
Weaknesses:
Opportunities:
Threats: