Professional Documents
Culture Documents
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Conflict and Handling Conflict
various approaches on the strategies and methodologies resulted in disputes that had to be
addressed. Divergent opinions regarding the best direction resulted in a logjam that hindered the
project's success. This conflict was both helpful and detrimental and it fostered communication
and teamwork by increasing understanding among the parties. Regrettably, residual tensions and
content with the terms of the agreement, the participants were still unsatisfied with them, and the
After the conflict resolution, the parties felt conflicted, and there was an agreement that
every viewpoint had been recognized. However, dissatisfaction hinted that not all issues had
been dealt with. This indicated the need for a more thoughtful and tuned-in conflict resolution
process, which does away with the fact that not every opinion is taken seriously simultaneously.
As can be inferred from the literature on conflict resolution and professional interaction, a better
approach to dealing with different views would yield better outcomes. Active listening, open
communication, and structured mediation would have ensured a stable base from which the
conflict causes could be resolved (Omene, 2021). If the culture appreciates useful criticism and
different points of view in disagreement, it will not take a stand beyond repair.
desire to forge positive relationships. The opposite, however, negativity, includes disruptive
behavior, verbal assault, or anything affecting teamwork. Professional civility or incivility leads
to poor relationships in the working setting, besides the argument that team morale and
productivity are affected (Ghaffar, 2020). From a broad perspective, interpersonal relationships,
such as those between professionals, are significant for the patient’s care.
care. Many researchers notice unresolved conflicts increase stress levels, work dissatisfaction,
and patient safety. On the other hand, efficient conflict resolution assumes increased cooperation,
inconsistencies are inevitable and demand creative and proactive problem amalgamation. The
multidimensional balancing of good and bad results revealed in this situation highlights the
Ghaffar, B., Butt, S. A., & Irshad, W. (2020). The effect of workplace incivility on workplace