DON HONORIO VENTURA STATE UNIVERSITY
INTRODUCTION
Today's era of smartphones
and the internet bring more
conveniences and advantages to
medical and health care services.
Information and communication,
according to Akijode et al. (2017),
have been widely used to improve
various processes and services in
the health care sector. Therefore,
through the use of these, it helps
people to lessen the possible
problems of doing something such
as finding an accurate specialist for
their health concerns. However,
health care has become one of the
most important service in many
developed countries over the last
two decades. It is difficult to get
appointments by making direct
contact with the hospital and
standing in a queue. The
fundamental idea is to make it easier
for patients to get appointments by
using an internet application (S.
Hema Kumar et al., 2018).
Mobile health applications
became more known along with an
increase in the number of individuals
using healthcare apps on
smartphones, which raises the
demand for such services. Sarita
P.N. (2021) mentioned that an online
appointment and planning
framework can help patients,
specialists, and working staffs to
save time. Rather than going to the
hospital, it is much easier to use
PCs and create a plan. In that case,
the necessity for healthcare
applications has increased, as a
result, of how much people's lives
have been made simpler by them.
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That is why our Android-based Medical
Specialist Finder Application makes it
possible and easier to find medical
specialists and set up appointments.
Other concerns stated in the study of
Karthikraj H. et al. (2021) indicate that the
patient's main issue is the increase in
waiting time. People who work in high-level
positions do not have time to visit the
hospital. People require that appointments
be scheduled as soon as possible so that
hectic schedules will not be disrupted.
According to R. Jagadeesh Kannan et al.
(2020), several studies and articles have
highlighted and thus, further described in
their sources how serious a late diagnosis
can be. It is estimated that approximately
ten thousand people die as a result of a late
cancer diagnosis. Thus, having an online
appointment and specialist finders can be a
huge help to people, particularly patients.
The development of online appointment
systems made health-care services more
accessible and timelier (Maryam Tufail,
2018). With this type of system, people can
easily find the right health service for their
illness or disease they are dealing with.
Hence, an appointment system was
developed to allow patients to communicate
and book appointments with their health
care providers at any time. While these
medical appointment systems reduce
waiting and access times, they do not
provide complete flexibility in terms of
appointment scheduling (J.E. Tamayo,
2018).
As stated by M.R. De Guzman et al.
(2021), a hospital's outpatient department
(OPD) provides diagnostics for non-urgent
patients who do not need to be admitted for
extended periods of time. The department
has a variety of physical facilities and
medical technology, as well as various
 DON HONORIO VENTURA STATE UNIVERSITY
specialists and consulting rooms,
each of which is a specialist in its
own field. In addition, an android
application has been established for
booking appointments, preventing
the hindrances and difficulties of
having a consultation with the
specialists. One of the main issues
that humans face is finding an
accurate specialist in a new area.
Thus, in the applications of the
specialists, their fields were
suggested (Nandhagopal K. and
Dinesh Kumar T., 2019).
The android-based
appointment setting will allow
individuals to search for and
schedule appointments at any time
and from any location. This type of
application will give patients options
regarding their medical concerns,
such as who the specific specialist is
to consult with, what and where
facilities will take them, and so on.
Online medical appointment
scheduling assists in the
management and effective utilization
of time spent at the health facility by
assigning a time that is visible for
both the patient and the specialist.
Long waiting hours at outpatient
hospital clinics frustrate patients,
add stress to hospital employees,
increase the danger of contagion,
and complicate matters for patients
with medical issues (Ajayi et al.,
2019).
In addition, the Android
operating system (AOS) is
commonly used by smartphone
manufacturers because it is an
open-source operating system
based on the device's design,
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basically for touch-screen mobile devices
such as smartphones and tablet computers.
The internal hardware of smartphones is
used by some applications to respond to
additional user actions. There are different
applications and categories available for
download from the online Google Play store.
Every day, thousands of new apps are
uploaded to their online database. A
number of applications related to healthcare
are available in the medical category, which
is helpful in the diagnosis of the Medical
Specialist Finder. These kinds of
applications lie in mobile-health technology.
Some applications determine the location of
health clinics, healthcare centers, and city
hospitals.
According to Oloruntoba S.A. et al.
(2017), to address some of the issues faced
by medical personnel, an automated
appointment and scheduling program has
been developed. The advantages of
implementing this technology would benefit
everyone involved in the scheduling process,
as administrators and staff would be able to
complete their tasks more efficiently and
accurately, and customers and clients would
be able to book appointments and
reservations more quickly and conveniently.
Authentic and up-to-date information are
available about each hospital and medical
specialist. The information provided below
assists in analyzing and selecting the
Android-Based Medical Specialist Finder
Application with Appointment Setting.
Numerous cases have been
reported in which families and friends have
lost loved ones after obtaining a terminal
diagnosis too late. Some of their loved ones'
lives could have been saved if there had
been a way to test at home based merely
on the early symptoms (Harsh Tamakuwala,
2020). Because of these concerns, it is
 DON HONORIO VENTURA STATE UNIVERSITY 3

more important than ever to conduct Maps has a wide range of application
and establish an android-based program interfaces (APIs) that allow to
medical specialist finder application integrate Google Maps' remarkable
and appointment setting to reduce functionality and efficacy into the
the risk to each individual's life. smartphone applications. As a result, this
feature in the application is extremely useful
Nevertheless, another
for anyone looking for nearby facilities.
challenge that most emerging
countries, including the Philippines,
face is a shortage of knowledge in INPUT OUTPUT
PROCES
looking for a specialist to whom they - Web MedDoc:
S
need to consult with. People usually Framework Android-
Based
visit their local or general - Internet
- Create a
Medical
practitioners. This refusal to consult Front-End
Specialist
- Web and Back-
medical specialists causes further Hosting End.
Finder
Application
delays in diagnosis and, ultimately, with
- - Designed
treatment. In many cases, people Appointme
Documenta of User
must see a trained medical nt Setting
tion Interface
of San
professional who can accurately (UI).
Fernando
- Database
identify the ailment and provide Pampanga
effective, cheap treatment
(Siddharth Kale, 2020). This EVALUATION
program will assist individuals,
particularly patients, in conveniently
Conceptual Framework of the Study
locating the proper specialist for their
condition, nearby hospitals or clinics Figure 1. The figure shows the
for consultations, and making conceptual framework of the entire research
appointments at any time. as it shows the variables and their
interrelationship clearly and logically
Furthermore, users will have the
ability to receive basic health
information while traveling by using
The inconvenience of scheduling
the mobile app, as well as track
specialists and appointments, as well as
down the nearby health facility on
transportation, is a major problem in
the application tracker and request
appointment setting. The medical specialists
or apply for adequate medical care
and patients are required to sign up for the
(Alexander, H., Leo, J., and Kaijage,
following requirements for the application to
S., 2021). Through the application,
be registered: Patients have at least one
the patients could locate a possible
smartphone that users are knowledgeable
and available health facility where
about using, and a medical specialist must
the users book consultation with the
be a medical professional.
right specialist for them through the
use of Google Maps. In order to achieve the objectives of the
According to Munir, web- and android-based system to be
Muhammad, et al. (2015), Google constructed, suitable and necessary input

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tools must be determined. The architecture, and software and system

system will be built using the requirements are all established. The
following: concentration is on frameworks or systems.
These frameworks and systems have
● Web Framework. A web interfaces and system architectures that
development framework is a have been designed. The system is
collection of assets and prepared for configuration and environment
instruments used by software testing. The system successfully cleared
engineers to create and every test necessary for installation and the
maintain websites, web execution state. maintenance and program
services, and web enhancement.
applications.
● Internet. A worldwide For the output of an Android-Based
computer network that uses Medical Specialist Finder Application with
standardized communication Appointment Setting in San Fernando,
protocols to connect Pampanga, the application is so significant
networks and provide a that it can easily be able to route the
range of information and selected medical specialist without putting in
communication services. any extra effort. It also provides the facility
● Web hosting service. The to search all the nearby medical specialist
activity of hosting, providing, information in one place as well as to
and keeping up with files for communicate with the selected medical
one or more websites. A specialist about the appointment.
quick Internet connection is
more crucial than the Objective of the Study
computer capacity allotted for
Web site files. This study explored and developed
● Database. A grouping of an Android-based Medical Specialist Finder
structured data that has been Application with Appointment Setting to
organized and is usually kept provide a quick search for a medical
electronically in a computer specialist to offer treatment for illnesses. An
system. A database Android-based application was designed to
management system (DBMS) be user-friendly, and users get information
often oversees a database. about a particular nearby hospital to select.
● Documentation. All the This information appears one at a time on
ideas and information will be the screen of the mobile application.
used as a guide in
The objectives of this system are the
developing a successful
following:
system.
1. Designed and developed an
On the other hand, during the
android-based medical specialist
process, the necessary
finder with appointment setting
requirements and supporting
consisting of:
paperwork are acquired and
examined. Interfaces, system

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1.1. Medical Specialist
Module;
1.2. The Patient’s Module;
and
1.3. Admin’s Module;
2. Rate the effectiveness and
quality of Android-based
applications.
2.1 Usability;
2.2 Functional Suitability;
2.3 Performance Efficiency;
2.4 Compatibility;
2.5 Reliability;
2.6 Security;
2.7 Maintainability and;
2.8 Portability;
Scope and Delimitation
The system covers citizens,
particularly medical specialists, from
public and private hospitals; patients
and administrators located in San
Fernando, Pampanga.
1. Medical Specialist
Any medical specialist located in
San Fernando, Pampanga can
register for the application by
providing the necessary
requirements, like a PRC license
for verification purposes. The
medical specialist needs to input
other details like a description of
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their specialization, schedules, clinics,
hospital affiliations, and a pin-point
location via Google Maps integrated to a
website or landing page that showcases
app features. The application provides a
search feature to find and locate a
medical specialist.
2. Patient’s Module
The patient can see the schedule for a
particular medical specialist and the
appointments scheduled for the medical
specialist. The patient can set
appointments using the appointment
feature of the application. A calendar
that displays the available schedules of
the medical specialists is included in the
application. Once the appointment is
confirmed, it will be reflected in the
calendar. A notification feature for
scheduled appointments is also
incorporated in the application.
Notification is provided so that the
patients will not forget about their
appointment schedule.
3. Admin’s Module
Upon registration, administration or City
Health Office staff verifies specialists,
clinics, or hospitals. A staff member of
the city health office will be given the
admin account of the system.
Significance of the Study
For the San Fernandiños
Due to the pandemic, people from
different locations need to adapt to the new
normal. Setting an appointment with the
medical specialist for consultation is really a
hassle since everyone must have an
 DON HONORIO VENTURA STATE UNIVERSITY 6

appointment. The outcome of this and friends are also involved, and the care
study will help the residents of San provides both physical and emotional
Fernando understand the impact of support.
this medically specialized software
application finder on the people's
productivity.

Economic Significance

The distribution of financial

risks among the payer for healthcare,
the provider of healthcare, and the
insurer distinguishes health center
systems.

Educational Significance

IT professionals' Medical
Specialist Finder and Appointment
App has developed into a digital
health care infrastructure that is in
charge of gathering, managing, and
integrating the enormous amount of
clinical, financial, and operational
data generated every day, improving
the app's security, usefulness, and
efficiency which can be used for
demographic research in the future.

Technological Significance

Medical specialists may now

diagnose and treat their patients
more accurately because of
advancements in medical
technology. Many lives have been
saved and the general quality of life
has improved as a result of the
continuous advancement of medical
technology.

Social Significance

Each patient's health care is

individualized to their specific needs;
it is coordinated. The patient's family

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METHODS
This chapter briefly presents
the different methods. The research
work was carried out in two steps.
The first step was a useful study that
was conducted to gather the latest
information about hospitals and
medical specialists. In the second
step, the researchers implemented
an application for Android
smartphones that was available to
all Android users. It will eventually
be implemented in other mobile
operating systems.
Research Design
Design is the first step in the
development stage of any technical
product or system. It is the process
of applying various engineering
principles to define a device,
processor, or system sufficient to
enable physical realization.
System design is the creation
of specifications for a new system. It
deals with creating inputs, typically
gathering the required data, creating
the required databases, input
procedures, and outputs to achieve
the goals of the system.
The study used cluster
sampling techniques, which created
a sample that can be logically
assumed to be representative of the
respondents.
A waterfall model guided the
development and evaluation of an
Android-based Medical Specialist
Finder application with appointment
setting.
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The waterfall model is a model for
software development. Like a waterfall, the
model systematically moves from one
phase to another.
These phases consist of definition
review or analysis, basic design, technical
design, construction and implementation,
testing, integration, and maintenance. This
model was chosen because it runs parallel
to the time it takes to complete the project.
The project employs a waterfall-style
software development life cycle (SDLC) and
structured analysis and design methodology
(SADM). This strategy works well for the
project's time limitations. It begins with
planning, requirements analysis, design,
implementation, testing, operation, and
maintenance. Each stage must correspond
to the requirements. Maintenance is carried
out as the system's final test after
completion.
Figure 2. Waterfall Model
Planning Phase. To proceed, an Android-
based Medical Specialist Finder App with
Appointment Setting was chosen. This
system was developed so that patients and
medical facilities can search for and
schedule appointments before meeting the
 DON HONORIO VENTURA STATE UNIVERSITY
medical specialist. Based on the
information gathered and the
agreed-upon system, an abstract is
written.
Requirement Analysis. The study
collected all possible users and
application requirements. Requests
are recognized and updated in
legacy systems. Actual system
observations and interviews with
patients and physicians are
conducted to better understand
existing systems. To make the
project more efficient, the Android
application should be user-friendly.
System Design. This phase
contained several diagrams that
showed and guided the process and
flow of the functional application. It
also helped with specifying hardware
and software requirements and
defining the overall system
architecture. Those diagrams were
built to learn more details about the
application. Then, a physical model
was designed for the database and
interfaces.
Implementation. The
implementation phase is about
transforming the design into the real
application by implementing code.
Based on the gathered information,
the researchers developed and
designed an application based on
the prototype. The system was
implemented into code based on
sub-modules followed by application
requirements.
Testing. This is the ultimate review
of the specification, design, and
coding, which is a crucial component
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of software quality assurance. The only step
in the software engineering process that
might be seen as destructive rather than
constructive is testing. It is to determine
whether the system fulfills the requirement
or not and the completeness of the
application. The system run tested the
application's overall error. Any errors or
bugs were fixed, and the system repeated
the testing phase until no more errors were
found.
Deployment. After the application is free of
bugs, it can be released and used by the
user. Once the system is in a steady state, it
is reviewed to ensure that it has met the
desired objectives and goals. The
maintenance process is also an important
part because if there is an error, it can be
corrected, so it will make sure all the
processes of the application function well.
Maintenance. There are some issues that
come up in the environment. The steps that
were taken to solve the problem or those
issues enhanced the Android application to
a better version. Maintenance is
accomplished to deliver these changes in
the environment and community.
Data Collection Procedures
The collection of data processes served as
a basis for how well the Android application
is understood by the users. The researchers
provided a survey for the users to suggest
and comment on their experience with the
Android application.
Tools that were used during the
development process of MedDoc: An
Android-Based Medical Specialist Finder
Application with Appointment Setting for
San Fernando, Pampanga
 DON HONORIO VENTURA STATE UNIVERSITY 9

In developing the android Figure 3. Raosoft

application, the researchers used
the following: Respondents Number

Flutter. The researchers used this Staff 56

platform to build the mobile
application front-end. Community 343

Android Studio. The researchers TOTAL 399

used this as an editor to write code
that can be run on local host.
Google Firebase. The researchers
used this as a local host to create a
database and back-end for this
project.
Respondents of the Study
The respondents to this
study were residents of San
Fernando, Pampanga, and medical
specialists. The evaluation papers
were given through Google Forms
with the help of students who are
residents of San Fernando and who
are considered to be one of the
primary respondents or users of the
Android application. The cluster
sampling procedure was used to
select the respondents for the
evaluation.
Table 1. This table shows staff and
community will be the respondents of this
study.
The researchers tested 399 total
respondents for the Android application,
based on the total population of 338 000 as
of 2022, a confidence level of 95%, and a
margin of error of 5%.
Instrumentation for the Evaluation of the
System’s Performance
A presentation of the system was
conducted by the researchers, who will also
allow the users to try the system. The
respondents were given a survey after
tested the Android application. The
respondents rated the system using a Likert
scale.

The researchers used the

Raosoft Formula to compute the Interpretation Rating
total number of respondents in San
Fernando, Pampanga. Excellent 5

Very Satisfied 4

Satisfied 3

Fair 2

Poor 1
Table 2. Likert Scale

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The software quality model
applied in the evaluation of the
system is ISO/IEC 25010. It is an
international standard for the
evaluation of software. It represents
the present research into
characterization software for the
purposes of quality control, software
quality assurance, and software
process improvement. The software
quality of the Android application
was evaluated based on the
following product quality
characteristics of ISO/IEC 25010.
These are:
a) Usability. This covers the
user-friendliness of the
system, meaning that the
users understand it easily.
b) Functional Suitability. The
set of functions covers all the
specified tasks and user
objectives and provides an
accurate result.
c) Performance Efficiency.
Improves the speed of the
current processing of
transactions.
d) Compatibility. designed to
operate in the same manner
and use the same software
as another device.
e) Reliability. The degree to
which the Android application
meets needs for reliability
under normal operation when
required for use.
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f) Security. The degree to which the
Android application ensures that
data is accessible for those
authorized to have access.
g) Maintainability. Maintenance keeps
the system functional at an
acceptable level, corrects errors,
and adapts to changes in the new
environment to provide new features
and benefits. In case of failure, the
proposed Android application will
have the capability to be retained in
its original state. It also keeps the
Android application up-to-date about
information changes and additional
facts.
h) Portability. Degree to which the
Android application can effectively
and efficiently be adapted for other
operational or usage environments
and can be successfully installed in
a specified environment.
Research Instruments to Use
The gathering of information is very
significant to the study, which helps the
researchers conclude the ideas needed in
developing the Android-Based Application
study. Data gathering is important to
generate precise information for study.
These are the tasks that have been
assigned by the researchers to individuals
in an automatic response.
Evaluation Form. The researchers will use
this tool to evaluate the Android application
through the Likert scale system that the end
users will apply to the rating system.
Structured interviews. Consist of an
ordered list of questions. These questions
 DON HONORIO VENTURA STATE UNIVERSITY 11

are usually closed and require a yes,
no, or short answer from the
respondent. Structured interviews
are easy to do but don't leave much
room for spontaneity.
Survey. The main component of the
survey is the questionnaire. This is a
list of questions to collect data from
a large group. In surveys, questions
are mostly closed or include rating
scales to collect data in a uniform
way.
Statistical Treatment of Data
To measure the functional
suitability, usability, performance
efficiency, compatibility, reliability,
security, maintainability, and
portability of the proposed Android-
based application, the following
formula will be used:
��
�=
� patients of San Fernando, Pampanga.
1.1 Project Technical Description
Before starting the proposed system, it
is very important to know what is being
accomplished. How it should operate and
what it should look like the need statements
are studied in this phase. At the same time,
the system design is already prepared. The
system design helps in identifying the
software and hardware requirements and
also helps in defining the overall system
structure.
1.2 Implementation
Requirements gathered from the
users were translated into more meaningful
information in the entity relationship diagram
and data flow diagrams.
MedDoc: An Android-Based Medical
Specialist Finder Application with
Appointment Setting for San Fernando,
Pampanga, has two types of users who will
manage and use the Android application:
medical specialists and citizens, specifically

Where: � = mean
bar � = frequency
� = number of classes

RESULT

This chapter covers the

minimum hardware and software
requirements to be used in
developing the system. It also
discussed the results of the system
testing.

Analysis and Interpretation of

Data

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Appointment

Medical Specialist

Entity Relationship Diagram

Figure 4. Entity Relationship Diagram (ERD) shows the relationship of the
entity sets stored in the database. An entity in this context is a component of data. In
other words, the ER diagram shows the logical structure of the database. An entity-
relationship diagram is a means of visualizing how information generated by a system is
related.

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DFD Level 0

Figure 5. DFD Level 0 refers to the entities that interact with the system and
define the boundaries between the system and its environment. The diagram also
provides an overview of the android based medical specialist finder application with
appointment setting.

A context diagram is another name for an android based medical specialist finder
application with appointment setting level 0 data flow diagram. It consists of medical
specialists, patients, main processes, and data flows. In addition, project concepts are
demonstrated using individual process visualizations.

Hardware and Software Specifications:

The software requirement specification (SRS) and hardware specification form

the basis of software development. One main purpose of software requirement
specifications is the clear definition and specification of functionality and of the software
product. It allows the developer to carry out tests, allowing a performance level to be
obtained and a corresponding interface to be established.

Hardware Purpose

Laptop Used to develop this project

Android Phone Used to test the application

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Hard disk Used as other option to back up all data and file

Printer Used to print all the hard copy that related with this
project

Table 3. Hardware Requirement Specification

Software Purpose

Android Studio Flutter Platform to build the mobile application

Google Chrome A browser to run the program and search information

Google Drive Platform for sharing the file with supervisor and as
other option for save file and data

Table 4. Software Requirement Specification

2. Evaluation of the Software

The researchers provided an evaluation form that contains the criteria for
evaluating the proposed system.

Criteria Mean Interpretation

1. Usability

1.1 User friendliness 4.33 Very Satisfied

1.2 Appropriateness of software to the need of the 4.67 Excellent

user

Average 4.5 Excellent

2. Functional Suitability Mean Interpretation

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2.1 Covers all specified task 4.33 Very Satisfied

2.2 The application provides accurate result 3.67 Satisfied

Average 4 Very Satisfied

3. Performance Efficiency Mean Interpretation

3.1 Speed of processing the task 4.35 Very Satisfied

3.2 Capacity to accommodate many users 4.35 Very Satisfied

Average 4.35 Very Satisfied

4. Compatibility Mean Interpretation

4.1 Operates on android different devices 4 Very Satisfied

4.2 The software has the ability to exchange 4 Very Satisfied

information on other devices and use the information
as it is.

Average 4 Very Satisfied

5. Reliability Mean Interpretation

5.1 Maturity of the application to meet the needs 4.33 Very Satisfied
of the user

5.2 Availability of the application in which it is 4.33 Very Satisfied

accessible when required

Average 4.33 Very Satisfied

6. Security Mean Interpretation

6.1 Prevents Unauthorize access 4.5 Very Satisfied

6.2 Confidentiality of records 4.5 Very Satisfied

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Average 4.5 Very Satisfied

7. Maintainability Mean Interpretation

7.1 Modularity of the application's components 4.55 Excellent

7.2 Modifies the application without encountering 4.22 Very Satisfied

errors

Average 4.38 Very Satisfied

8. Portability Mean Interpretation

8.1 The application can be transferred from one 4.22 Very Satisfied
android device to another.

8.2 Installation capability 4.23 Very Satisfied

Average 4.22 Very Satisfied

Total Average 4.28 Very Satisfied

2.1 Evaluation of the Software by the IT Professionals

There were three (3) IT Professionals involved in evaluating the system. These
IT Professionals were selected based on their skills as programmers and developers.

The researchers showed the system. The IT professionals were guided on how to use it.

Table 5-13. Summary of Evaluation of the MedDoc: Android-based Medical

Specialist Finder Application with Appointment Setting by the IT Professionals for
San Fernando Pampanga.

Table 2-10. Summary of results of the evaluation by the IT Professionals to the Android-
based Medical Specialist Finder Application with Appointment Setting for San Fernando
Pampanga

IT professionals evaluated the system using criteria provided by researchers. Test

usability and usability of the user interface.

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Functional suitability when meeting user needs. System performance, compatibility,

reliability, security, maintainability and portability.

2.2 Evaluation of the Software End-User

The researchers provided an evaluation form that contains the criteria for
evaluating the system.

Criteria Mean Interpretation

1. Usability

1.1 User friendliness 4.47 Very Satisfied

1.2 Appropriateness of software to the need 4.71 Excellent

of the user

Average 4.66 Excellent

2. Functional Suitability Mean Interpretation

2.1 Covers all specified task 4.54 Excellent

2.2 The application provides accurate result 4.45 Very Satisfied

Average 4.49 Very Satisfied

3. Performance Efficiency Mean Interpretation

3.1 Speed of processing the task 4.73 Excellent

3.2 Capacity to accommodate many users 4.4 Very Satisfied

Average 4.57 Excellent

4. Compatibility Mean Interpretation

4.1 Operates on android different devices 4.41 Very Satisfied

4.2 The software has the ability to exchange 4.46 Very Satisfied

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information on other devices and use the

information as it is.

Average 4.43 Very Satisfied

5. Reliability Mean Interpretation

5.1 Maturity of the application to meet the 4.50 Excellent

needs of the user

5.2 Availability of the application in which it is 4.48 Very Satisfied

accessible when required

Average 4.49 Very Satisfied

6. Security Mean Interpretation

6.1 Prevents Unauthorize access 4.62 Excellent

6.2 Confidentiality of records 4.39 Very Satisfied

Average 4.50 Excellent

7. Maintainability Mean Interpretation

7.1 Modularity of the application's 4.39 Very Satisfied

components

7.2 Modifies the application without 4.46 Very Satisfied

encountering errors

Average 4.43 Very Satisfied

8. Portability Mean Very Satisfied

8.1 The application can be transferred from 4.59 Excellent

one android device to another.

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8.2 Installation capability 4.49 Very Satisfied

Average 4.54 Excellent

Total Average 4.51 Excellent

Table 14-23. Summary of Evaluation of the MedDoc: Android-based Medical

Specialist Finder Application with Appointment Setting by the End-users of San
Fernando Pampanga.

Table 2-10. Summary of results of the evaluation by the end-users to the Android-based
Medical Specialist Finder Application with Appointment Setting for San Fernando,
Pampanga.

The End-users evaluated the system based on the criteria provided by the researchers.

Implementation Plan

The system can be accessed through the use of the internet and by downloading
the mobile app from the Google Play Store.

A cost-benefit analysis (CBA) estimates and sums the community benefits and
costs of a project to their corresponding monetary values ​ ​ to determine if they are
useful.
Perform a cost-benefit analysis to determine how good or bad your action plan is. A
cost-benefit analysis finds, quantifies, and totals all positive factors informative and
quantify them well. Benefits and costs are often expressed in monetary terms, and costs,
which tend to occur at different times, are expressed in "present value."

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Development Cost
Hardware Cost
Intel Core i5 Laptop Php 32 000
Software Cost
Windows 10 64bit Php 3 000
Miscellaneous Cost
Hosting Server Php 1 600
Domain Name Php 5 500
Internet Fee Php 1 600
Total Development Cost Php 43 700

Table 24. The Development Cost of the study containing Hardware, Software, and
miscellaneous cost. The total development cost of the proposed android based
application was Php 43 700.

Proposed Implementation Cost

Hardware Cost
Intel Core i5 Laptop Php 32 000
Software Cost
Windows 10 64bit Php 3 000
Miscellaneous Cost
Mobile Application – MedDoc Php 22 000
12 Month Term Hosting Server Php 1 600
12 Month Term Domain Name Php 5 500
Internet Fee Php 1 600
Total Proposed Implementation Cost Php 65 700

Table 25. The Proposed Implementation Cost of the study containing hardware,
software, and miscellaneous cost. The total Implementation cost of the proposed android
based application was Php 65 700.

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DISCUSSION
This section presents the
summary of findings, conclusions, and
recommendations for android-based
medical specialist finder with
appointment setting for San Fernando,
Pampanga.
Summary of Findings
1. The MedDoc, an Android-based
Medical Specialist Finder Application
with Appointment Setting for San
Fernando, Pampanga, was designed
and developed by the researchers.
Medical professionals and locals,
mainly patients from San Fernando,
Pampanga, are the intended users
of the MedDoc App. Furthermore, an
admin will manage the system.
a) Medical Specialist’ Module
Any medical specialist located in
San Fernando, Pampanga can register
for the application by providing the
necessary requirements, like a PRC
license for verification purposes. The
medical specialist needs to input other
details like a description of their
specialization, schedules, clinics,
hospital affiliations, and a pin-point
location via Google Maps integrated to a
website or landing page that showcases
app features. The application provides a
search feature to find and locate a
medical specialist.
b) Patient’s Module
The patient can see the
schedule for a particular medical
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specialist and the appointments
scheduled for the medical specialist.
The patient can set appointments using
the appointment feature of the
application. A calendar that displays the
available schedules of the medical
specialists is included in the application.
Once the appointment is confirmed, it
will be reflected in the calendar. A
notification feature for scheduled
appointments is also incorporated in the
application. Notification is provided so
that the patients will not forget about
their appointment schedule.
c) Admin’s Module
Upon registration, administration
or City Health Office staff verifies
specialists, clinics, or hospitals. A staff
member of the city health office will be
given the admin account of the system.
2. According to the findings, IT experts,
end-users (the community), and staff
all used the same criteria to evaluate
the system's effectiveness and
quality in terms of the:
a) System's Usability: It was
rated 4.5 by the experts and
4.66 by the users. This implies
that the system, including the
user interface, logical design of
the system, and
synchronization of the
database, are useful.
b) Functional Suitability: It was
rated 4.0 by the experts and
4.49 by the users for its
satisfactory suitability as it
considered and met the needs
of the community.
 DON HONORIO VENTURA STATE UNIVERSITY
c) Performance Efficiency: it
was rated 4.35 and 4.57 by the
users, according on the
impressive speed of
processing every transaction.
d) Compatibility: it was rated 4
by the professionals and 4.43
by the users since the system
is compatible to other android
devices except for IOS users.
e) Reliability: it was rated 4.33
by the experts and 4.49 by the
users for the well-validated
information, verified data and
accuracy of results.
f) Security: It was rated 4.5 by
the both experts and users for
the secure implementation and
keeping data privacy, user
accesses the intended
information or how record
integrity is maintained from
input to the database and the
type of encryption used.
g) Maintainability: It was rated
4.38 by the experts and 4.43
by the users for its feature of
retaining in or restoring to a
specified condition when
maintenances.
h) Portability. It was rated 4.22.
by the experts and 4.54 by the
users for its great portability
since it can be installed on
Android Phones and
transferred to other device
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Conclusion
The following conclusions were
drawn based on the findings regarding
the Android-based application:
1. The researchers had developed
distinct modules for the administrator
and users in order to be guided; a)
medical specialist, b) patient module,
c) admin’s module.
2. The IT professionals and end-users
rated the effectiveness and quality of
MedDoc; android-based application
in terms of its:
2.1 Usability: MedDoc was
evaluated as Excellent;
2.2 Functional Suitability: MedDoc
was evaluated as Very Satisfied;
2.3 Performance Efficiency;
MedDoc was evaluated as Excellent;
2.4 Compatibility: MedDoc was
evaluated as Very Satisfied;
2.5 Reliability: MedDoc was
evaluated as Very Satisfied;
2.6 Security: MedDoc was
evaluated as Excellent;
2.7 Maintainability: MedDoc was
evaluated as Very Satisfied;and;
2.8 Portability: MedDoc was
evaluated as Excellent.
In general, the MedDoc application
receives an excellent rating from IT
experts and end users.
Recommendation
In light with the aforementioned the
following recommendations are present:
1. The manual should be properly
organized and presented. Clearer
 DON HONORIO VENTURA STATE UNIVERSITY 23

instructions and an easier-to-

understand module must be
provided to avoid confusion.
2. It is suggested to improve the
system's compatibility. Make it
transferable and available for iOS
users and other devices as well.
3. Given the application's high rating, it
is suggested that the scope be
expanded in order to provide greater
access to more patients and medical
specialists.
4. When the application's scope is
expanded, an additional number of
administrators will be required to
maintain and manage it.
5. This is recommended as a
reference for future researchers to
make in-depth questions and
analyses for better results and
additional features of the medical
finder and appointment scheduling
application, even in larger
populations and other cities.

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REFERENCES

Ajayi et al., "A Mobile-Based Medical Appointment and Consultation (MMAC)

System" (2019).
https://www.researchgate.net/publication/341669761_A_MOBILE_BASED_MEDICAL_A
PPOINTMENT_AND_CONSULTATION_MMAC_SYSTEM

Akijode J.K. and Oloruntoba S.A. (2017), "Design and Implementation of a

Patient Appointment and Scheduling System,"
https://iarjset.com/upload/2017/december-17/IARJSET%203.pdf

Akinode, John Lekan, and Oloruntoba S.A. (2017), "Design and Implementation
of a Patient Appointment and Scheduling System,"
https://iarjset.com/upload/2017/december-17/IARJSET%203.pdf

Alexander, H., Leo, J., and Kaijage, S. (2021) Online and Offline Android Based
Mobile Application for Mapping Health Facilities Using Google Maps API Case Study:
Tanzania and Kenya Borders Journal of Software Engineering and Applications, 14,
344–362. https://doi.org/10.4236/jsea.2021.148021

Andhagopal K. and Dinesh Kumar T. (2019), "Android Application for Doctor

Conceiver & Appointment Scheduler," https://sajet.in/index.php/journal/article/view/85

Harsh Tamakuwala, (2020) "Doctor Finder: Find doctors on the Go,"

https://iopscience.iop.org/article/10.1088/1757-899X/925/1/012038/meta

Jayson E. Tamayo (2018), "Development of a Multi-Platform Outpatient

Appointment System with Automated Interactive SMS Service,"
https://asianjournal.org/online/index.php/ajbts/article/download/398/215/

Kannan, Raju & Tamakuwala, Harsh & Kale, Siddharth & Bhowmick, Harsh.
(2020). Doctor Finder: Find doctors on the Go. IOP Conference Series: Materials
Science and Engineering. 925. 012038. 10.1088/1757-899X/925/1/012038.

Karthikraj H. et al. (2021), "Doctor Appointment System Using the Cloud,"

https://rspsciencehub.com/article_9830.html

Maryam Tufail (2018), "Online Polyclinic Appointment and Database

Management System," https://www.theseus.fi/handle/10024/152390

M.R. De Guzman et al. (2021), "Online Scheduling System for Doctors and
Patients in a Hospital," http://ieomsociety.org/proceedings/2021monterrey/277.pdf

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Munir, Muhammad, Omair, Syed, and Ul Haque, Muhammad (2015) developed

an Android based application to determine the specialized hospital nearest to the
patient's location. International Journal of Computer Applications. 118: 975–8887;
10.5120-20776-3316.

R. Jagadeesh Kannan et al., 2020 IOP Conf. Ser., Mater. Sci. Eng., 925 012038
DOI 10.1088/1757-899X/925/1/012038

Sarita Priyadarshini Nayak (2021), "Literature Review on Appointment

Scheduling in Hospitals Management," https://www.primescholars.com/articles/literature-
review-on-appointment-scheduling-in-hospitals-management.pdf

S. Hema Kumaer et al. (2018), "Effective Online Medical Appointment System,"

https://www.ijstr.org/final-print/sep2019/Effective-Online-Medical-Appointment-
System.pdf

Wikipedia contributors, “Health care in the Philippines,” Wikipedia, The Free

Encyclopedia, 13-Sep-2020. [Online]. Available:
https://en.wikipedia.org/w/index.php?title=Health_care_in_the_Philippines&oldid=97813
7512. [Accessed Nov. 17, 2020]

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APPENDICES

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APPENDIX A
Gantt Chart

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APPENDIX A
Gantt Chart

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APPENDIX B
System Architecture

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System Architecture

Medical
Patient
Specialist

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APPENDIX C
Consent Form

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Republic of the Philippines

DON HONORIO VENTURA STATE
UNIVERSITY
Moras dela Paz, Sto. Tomas, Pampanga

Consent Form

Dear Respondent:
Greetings!

We are the Bachelor of Science in Information Technology 4A students in Don Honorio

Ventura State University- Sto. Tomas Extension Campus, and we are taking up
Capstone and conducting a capstone project titled “MedDoc: An Android-Based
Medical Specialist Finder Application with Appointment Setting of San Fernando
Pampanga” as partial fulfillment of the course.

You have been selected to participate in a capstone project created by the researchers.
The information learned in this capstone project will be used for the data gathering part
of the study.

MedDoc respects and honors your data protection rights, and all personal data collected
from you, our clients, and customers will be processed in accordance with the general
principles of transparency, lawful purpose, and proportionality. We guarantee that.

This Privacy Policy is adopted in accordance with Republic Act No. 10173, or the Data
Privacy Act of 2012 (DPA), its implementing rules and regulations, and other relevant
policies, including publications of the National Privacy Commission (NPC).

We collect the following personal data from our clients and customers:

 Name, address, and contact information

 Medical histories, physical examinations, x-rays and other imaging results,
laboratory tests, other medical reports prepared by physicians, medical
professionals, and non-medical professionals, and other medical or health
information.
 Medical Experience, Schedules, and Achievements
 Government-issued identifying information; and,
 Credit card, debit card, wire transfer, and other payment information
 Information about visitors to our website and social media profiles, and people
using our digital platforms and mobile applications. This information includes, but
is not limited to, social media profiles and browsing activity.

Your signature below indicates that you have read and sincerely understand the
following terms:
 The information provided has been read or read aloud.

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 I had the opportunity to ask questions about it, and all the questions asked were
satisfactorily answered.
 I have received a copy of this form and understand that the researchers will
obtain another copy.
 I voluntarily agree to participate in this research.

MedDoc: An Android-Based Medical Specialist Finder Application

with Appointment Setting of San Fernando Pampanga

Sincerely yours,

ABALLA, MARJORIE Q.

FELICIANO, JOFER S.

GARCIA, JAN RIO G.

MENDIOLA, ELLUARIE GEE T.

MUTUC, JOHN CARLOS MIGUEL V.

Print Name of Participant :

Participant’s Email Address :

Signature of Participant :

Date: Day / Month / Year :

Noted by:

JAMES CUNANAN
Capstone Adviser Noted by:
JOVITA G. RIVERA, Ph.D.
Director, DHVSU Sto. Tomas-Extension
Campus

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APPENDIX D
Evaluation Form

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Evaluation Form
(Alpha and Beta Testing)

Directions:
The researchers ask for your collaboration to answer this form according to the
criteria below.

Please select the corresponding area of your choice.

5 - Excellent 4 - Very 3 - Satisfied 2 - Fair 1 - Poor

Satisfied

Criteria 5 4 3 2 1

1. Usability

1.1 User friendliness

1.2 Appropriateness of software to the need of the

user

2. Functional Suitability

2.1 Covers all specified task

2.2 The application provides accurate result

3. Performance Efficiency

3.1 Speed of processing the task

3.2 Capacity to accommodate many users

4. Compatibility

4.1 Operates on different devices

4.2 The software has the ability to exchange

information on other devices and use the information
as it is.

5. Reliability

5.1 Maturity of the application to meet the needs

of the user

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5.2 Availability of the application in which it is

accessible when required

6. Security

6.1 Prevents Unauthorize access

6.2 Confidentiality of records

7. Maintainability

7.1 Modularity of the application's components

7.2 Modifies the application without encountering

errors

8. Portability

8.1 The application can be transferred from one

device to another

8.2 Installation capability

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APPENDIX E
Validation Letters

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Republic of the Philippines

DON HONORIO VENTURA STATE UNIVERSITY
STO. TOMAS CAMPUS
Moras dela Paz, Sto. Tomas, Pampanga

June 11, 2021

Jovita G. Rivera, Ph.D.

Position
Locale/Organization/Establishment Name
Locale Address

Ma’am:

Greetings!

We, the 3rd year BS Information Technology students of Don Honorio Ventura State University,
are conducting a research study in our Capstone Project titled “MedDoc: Android-Based
Medical Specialist Finder Application with Appointment Setting.” We are required to conduct
data gathering activities which will be the key for us to be able to understand the requirements
needed in developing our capstone project.

In line with this, we are asking for your approval to conduct the said undertaking in the Province
of Pampanga. The respondents of the study include any medical specialist and a user that can
become a potential patient located in Pampanga. We are asking for your permission to allow us
to gather data and conduct interviews about the organization profile, vision and mission
statements, goals and objectives, process workflow, and the problems or challenges the
institution has encountered throughout its operation. Rest assured that all information will be
treated with the utmost confidentiality.

We hope that this request will merit a favorable response and consideration. Thank you and more
power!

Respectfully yours,

___________________ ___________________ ___________________

Marjorie Q. Aballa Jofer S. Feliciano Jan Rio G. Garcia

_____________________ _________________________
Elluarie Gee T. Mendiola John Carlos Miguel V. Mutuc

Noted by:

______________________________
James C. Cunanan
Academic &Technical Adviser

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_______________________________
Vernon Grace M. Maniago, LPT, MIT
BSIT Program Coordinator

_______________________________
Baby Alexis A. Carlos
Research Coordinator, Sto. Tomas Campus

_______________________________
Jovita G. Rivera, Ph.D.
Director, Sto. Tomas Campus

Approved by:

_______________________________
JOVITA G. RIVERA, Ph.D.
Director, DHVSU Sto. Tomas-Extension
Campus

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Appendix F
Certificate Of Grammarian

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GRAMMARIAN’S CERTIFICATE

This is to certify that the undersigned has reviewed and went through all
the pages of the capstone project entitled “Meddoc: An Android-Based
Medical Specialist Finder Application with Appointment Setting of San
Fernando Pampanga” developed by Aballa, Marjorie Q., Feliciano, Jofer S.,
Garcia, Jan Rio G., Mendiola, Elluarie Gee T., and Mutuc, John Carlos
Miguel V. aligned with the set of structural rules that govern the composition of
sentences, phrases, and words in the English language.

Signed by:

Gerald G. Guinto, Maed-ELE

Grammarian

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Appendix G
Prototype Process

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Prototype Process

Project Structure Organization

This phase presents screenshots and descriptions of the parts of the application.

Figure 6. Sign – Sign Up

The signup or sign in screen is shown. The user must have to register in the
application on first

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Figure 7. User Access Levels

There are two types of roles in MedDoc: Android-based Medical Specialist Finder
application.

1. Patient User
Patient user is the one who can book appointment to the specialists that
are registered in the MedDoc: Android-based Medical Specialist Finder
Application.

2. Specialists User
Specialists user is the one who accommodate all the patients that wants
to schedule an appointment using the MedDoc: Android-based Medical Specialist
Finder.

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By clicking this button

user can search for a
Specific Specialists to
easily book an
Appointment and Save
some time.

Here you can type the

Name or Speciality of the
Specialist that the user is
looking for

Figure 8. Search a Specialist

On the bottom part of the Application the Navigation panel will be seen
which allows the user to explore and use the other feature of the Application by
clicking each of them.

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Figure 9. Receive and Send Message to Specialist

On the 3rd button in the Navigation Panel user can see all the
Conversations that was had with the Specialists.

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User can Rate the

Specialist with the
Appointment that
he/she had. User can
change the
Satisfactory by

Figure 10. Appointment List

On the 4th button in the Navigation Panel users can see the Appointments that
he/she booked.

Here you can leave a Review that other users can see by Clicking the Appoint
Complete button and cancel by tapping on the Cancel Appoint.

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Figure 11. Edit Profile and Change Password

User can edit his/her profile and Change the Password in the Profile Tab located
at the 5th button in the Navigation Panel. User can also see some of his/her information
in the Profile Tab

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Information and Days

Tap Book that a Specialist is
Appointment Button Available. User can also
to Proceed with see the Cost and Pay.
Scheduling

Tap to select
Desire Time
for the Click book
Appointment button to
. schedule your
Appointment.

Figure 12. Book an Appointment

User can book an Appointment by navigating through Dashboard or Searching
for Specialist in the Search Tab. Click Book Appointment button to Proceed to
Scheduling. User can select a Specific time for Appointment.

“Note: Red Areas cannot be selected, other user already books at that specific time”

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APPENDIX H
Definition of Terms

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Definition of Terms

For the purpose of clarification, the important terms used in this study have been defined.
The following terms are:

Affiliation - having an official connection with someone or something.

Ailment - a minor physical disorder or illness.

Disrupted - anything that gets in the way and trying to create an issue or a conflict.

Enormous - an extremely huge quantity of something.

Outpatient - a person receiving medical care without even being confined to a hospital.

Prototype - an original structure or model for something which is derived or created.

Queue - people are inline waiting for their term.

Specialist - a person who is knowledgeable and skilled in a specialized or specific

subject.

Terminal diagnosis - it is a condition that is untreated that can lead almost in death.

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APPENDIX I
Curriculum Vitae
Alpha Tester

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