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    rajesh.raja
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    This document is a Jira report showing 3 incidents from January 23-24, 2024 for the STOC project. It lists the issue key, summary, priority, reporter, assignee, and APP SME for each incident. It also includes the date created, last updated date, current status, time since reported, time to resolution, and time to first response for each issue.

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    This document is a Jira report showing 3 incidents from January 23-24, 2024 for the STOC project. It lists the issue key, summary, priority, reporter, assignee, and APP SME for each incident. It also includes the date created, last updated date, current status, time since reported, time to resolution, and time to first response for each issue.

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    2 views5 pages

    Jira Search

    Uploaded by

    rajesh.raja
    This document is a Jira report showing 3 incidents from January 23-24, 2024 for the STOC project. It lists the issue key, summary, priority, reporter, assignee, and APP SME for each incident. It also includes the date created, last updated date, current status, time since reported, time to resolution, and time to first response for each issue.

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    © All Rights Reserved
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    of 5

    Created on24 Jan 24 04:43 UTC

    Jira Site: https://borngroup.atlassian.net


    Jira Query:created >= 2024-01-23 AND created <= 2024-01-24 AND project = STOC AND issuetype = Incident AND st
    ND issuetype = Incident AND status in ("ESCALATED TO APP.SME", Resolved) order by created DESC
    Issue Type Key Summary Priority Reporter Assignee APP SME ACreated
    Incident STOC-17743
    ERROR: JobP3 noreply@dRajesh Raja 1/23/2024 11:17
    Incident STOC-17742
    ERROR: JobP3 noreply@dRajesh Raj Rabia Ahm 1/23/2024 11:07
    Incident STOC-17738
    Salesforce P3 noreply@dRahul Rajman 1/23/2024 5:45
    Updated Status Reported DTime to resSLA Time to first response
    1/23/2024 16:40 Resolved 114h 37m 3h 53m
    1/23/2024 16:29 ESCALATED TO APP.S 96h 53m 3h 57m
    1/23/2024 5:54 Resolved 119h 50m 3h 59m

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