11/9/23, 5:37 PM Notification | SRM - Synology Knowledge Center

DiskStation Manager Synology Router Manager Unified Control

Notification
At Control Panel > Notification, you can set your Synology Router to
automatically send notifications via email, SMS, mobile devices, or web browsers
when specific events or errors occur. For example, you will be notified of the
status of Synology Router when its network connection is lost, power failure
occurs, or external storages are running out of space. Moreover, you can also
customize types of events that will trigger notifications, modify message
contents, and select the media for you to get notified.
Contents
1. Get notified via email
To enable email notifications
To use a third-party email service
To use a custom SMTP server
To check SMTP server domain name
2. Get notified via short message service (SMS)
To enable SMS notifications
To create an SMS provider configuration
3. Get notified via push services
To enable email notification provided by Synology
To enable mobile device notifications
To manage paired mobile devices
To enable browser notifications
4. CustomizeKnowledge Center
the notification contents and media
To select the types and media of notification events
To edit notification messages
1. Get notified via email
Enabling email notifications allows the Synology Router to send messages to your
email when specified events occur, such as system errors, network connection
https://kb.synology.com/en-sg/SRM/help/SRM/ControlPanel/notification?version=1_3#t1_3 1/7
11/9/23, 5:37 PM Notification | SRM - Synology Knowledge Center

loss, power failure, or backup task failure.

If you want to use a third-party email server (e.g., Gmail, Outlook) to relay
messages, see To use a third-party email service. If you want to use a custom
server, please see To use a custom SMTP server.
To enable email notifications:
1. Go to Control Panel > Notification > Email.
2. Tick Enable email notifications.
3. Enter up to two email addresses in the Recipients field. System
notifications will be sent to the specified addresses. Use a semi-colon (;) to
separate multiple addresses.
4. If necessary, add a subject prefix in the Subject prefix field that will show
up in the subject of messages sent by Synology Router and help you
identify/filter messages.
To use a third-party email service:
1. In the Service provider menu, choose a third-party email service, such as
Gmail, or Outlook.
2. Enter your username and password for the selected email service.
3. Click Apply to save the settings.
4. You can click Send a test email to see if your settings are correct.
To use a custom SMTP server:
1. In the Service provider menu, select Custom SMTP server.
2. Enter the SMTP server name or IP address in the SMTP server field.
3. Enter the SMTP port number in the SMTP port field. (If you have specified a
different SMTP port while setting up port forwarding rules, please enter that
number.)
4. If your SMTP server requires authentication, tick Authentication required,
enter your Username and Password for the email server.
5. If your SMTP server requires SSL/TLS connection, tick Secure connection
(SSL/TLS) is required.
6. To customize the sender name that appears on email messages from
Synology Router, enter the name in the Sender name field. To customize
the sender email address, specify the address in the Sender email field. If
the field is blank, the first email address in the Recipients field will be used.
7. Click Apply to save the settings.
8. You can click Send a test email to see if your settings are correct.
Note:
https://kb.synology.com/en-sg/SRM/help/SRM/ControlPanel/notification?version=1_3#t1_3 2/7
11/9/23, 5:37 PM Notification | SRM - Synology Knowledge Center

If you want to send a welcome message to each newly created user

account, tick Send welcome message to new users, and each user will
receive a welcome message when his account is created.
To change your email notification language, go to Control Panel >
System > Regional Options > Notification Language, and choose
your preferred language from the drop-down menu.
If you are using Gmail's SMTP server and have enabled 2-step
verification, please remember to use your "application-specific
password" provided by Google for SMTP authentication.
To check SMTP server domain name:
The SMTP server can be an IP address or a domain name. If it is a domain name,
please make sure a valid DNS server IP has been entered at Network Center >
Local Network > General, and make sure the server is on the Internet.
2. Get notified via short message service (SMS)
You can enable SMS (Short Message Service) notifications at Control Panel >
Notification > SMS in order for Synology Router to send you notification
messages via SMS when status changes or errors occur to the system, such as
connection loss, power failure, storage volume running out of space, or
backup/restore failure, etc.
To enable SMS notifications:
Tick Enable SMS notifications and complete the following settings:
1. Select an SMS provider from the SMS service provider drop down list. The
default service provider is "clickatell".
2. Click Add SMS service provider to create a new SMS provider configuration
or click Delete to delete the selected SMS provider configuration.
3. In the Username field, enter the username of your SMS service account.
4. In the Password and Confirm password fields, enter and confirm the
password of your SMS service account.
5. Enter your Primary phone number or Secondary phone number. If both
numbers are entered, SMS notification messages will be sent to both
numbers.
6. If you do not wish to receive too many messages, tick Enable SMS interval
limit and limit the message frequency to one message per specified time
interval.
7. Click Send a test SMS message to send a test SMS message to the phone
number you specified. If no message is received, it means the configuration
is incorrect.
https://kb.synology.com/en-sg/SRM/help/SRM/ControlPanel/notification?version=1_3#t1_3 3/7
11/9/23, 5:37 PM Notification | SRM - Synology Knowledge Center

8. Click Apply to save the configuration, or click Reset to cancel the setup.
Note:
To change your SMS notification language, go to Control Panel > System
> Regional Options > Notification Language, and choose your preferred
language from the drop-down menu.

Limitations:
Username: Case sensitive and must be between 1 and 32 Unicode
characters.
Password: Case sensitive and must be between 0 and 24 displayable
characters, including letters, numbers, signs, and space.
The SMS interval limit must be between 1 and 10000 minutes.
To create an SMS provider configuration:
1. Tick Enable SMS notifications, and click Add SMS service provider.
2. In the Provider name field, enter the name of your SMS service provider.
3. In the SMS URL field, enter an SMS URL with the message content set to
"Hello world." You can obtain the SMS URL from your SMS service provider.
4. Click Next.
5. The system will break down the SMS URL into several parameters. Define
each parameter by selecting the corresponding category. Each parameter
category can be used only once except Other.
Limitations:
Provider name: Case sensitive and must be between 1 and 32 Unicode
characters.
SMS URL (for setup purposes only): Case sensitive and must be
between 1 and 500 Unicode characters. The number of parameters
must be between 4 and 10.
The URL parameters must include username, password, destination
phone, and message content:
https://api.clickatell.com/http/sendmsg?
user=TestUser&password=TestPassword&api_id=3148203&to=886123456789&text=H
(A particular provider-defined character is inserted between "Hello"
and "world" in the "message content" parameter.)
3. Get notified via push services
https://kb.synology.com/en-sg/SRM/help/SRM/ControlPanel/notification?version=1_3#t1_3 4/7
11/9/23, 5:37 PM Notification | SRM - Synology Knowledge Center

At Control Panel > Notification > Push Service, you can have your Synology
Router send notifications via push services to your mobile devices or web
browsers when specific events or errors occur.
Note:
Before enabling the push service, please make sure your Synology Router
can access the Internet using port 8089.
To enable email notification provided by Synology:
1. Tick Send notifications regarding system status via Synology's email
server.
2. Enter up to two email addresses in the Recipients field. System
notifications will be sent to the specified addresses. Use a semi-colon (;) to
separate multiple addresses.
3. Click Apply, and a verification mail should be sent to the addresses
specified in the Recipients field. Please follow the steps in the verification
mail.
4. After verification, you can click Send a test message and then click OK to
send a test notification.
To enable mobile device notifications:
1. Go to Control Panel > Notification > Push Service.
2. Tick Enable mobile device notifications, and then click Apply.
3. Install and launch DS router on your mobile device. Create a login profile for
your Synology Router and log in DS router with the profile.
4. Go to the settings page of your DS router, and enable Push Service to pair
up your Synology Router and mobile device.
5. Click Send a test message and then click OK. Go to the settings page of
DS router > Notifications to check whether the test message is received.
Note:
To enable push service on an iOS device, you must go to the iOS Settings,
select DS router, and enable Allow Notifications.
To manage paired mobile devices:
1. Click Manage paired devices to see the list of all paired mobile devices.
2. If you want to unpair any of the devices, select them and click Unpair.
(Press and hold Shift or Ctrl while making multiple selections.) No
notification will be sent to them unless you pair them up again.
https://kb.synology.com/en-sg/SRM/help/SRM/ControlPanel/notification?version=1_3#t1_3 5/7
11/9/23, 5:37 PM Notification | SRM - Synology Knowledge Center

To enable browser notifications:

1. Tick Enable mobile device notifications, and then click Apply to activate
this function.
2. Click Enable browser notifications to pair your Synology Router with the
browser.
3. Do any of the following in the window that appears:
For Chrome: Click Install Now to install the Chrome extension, and then sign
into your Google account if you haven't.
For Safari: Click Allow to authorize the notification service.
4. When you are redirected back to the browser notification page, click Paired
Device to view the information of paired devices or to unpair your Synology
Router from the browser, or click Event to view your browser notification
history in the past seven days.
Note:
The browser notification service is supported on Chrome (35 or later) and
Safari (OS X 10.9 or later).
4. Customize the notification contents and media
At Control Panel > Notification > Advanced, you can select the types of events
that will trigger the system to send notification messages as well as the media
(email, SMS, and mobile) for you to receive the messages.
Each of the events has its own default notification message, but you can also
customize your own notification content by editing the notification message.
Default message can be restored if you decide to discard your customized
settings.
All notifications: Includes all types of notification events.
By Priority: Depending on the importance of notification events, they are
filtered into two groups: Critical and Informative.
Critical: Events that require immediate corrective actions.
Informative: Events that require no corrective actions and inform you of
the system's status change.
By Category: Depending on the nature of notification events, they are
filtered into two groups: System and External storage.
System: Events relevant to system errors or changes.
External storage: Events relevant to external storage.
To select the types and media of notification events:

https://kb.synology.com/en-sg/SRM/help/SRM/ControlPanel/notification?version=1_3#t1_3 6/7
11/9/23, 5:37 PM Notification | SRM - Synology Knowledge Center

1. Select one group of events from the drop-down menu under the tabs.
Events of the selected group will be displayed.
2. For each individual event, check the checkboxes to select the notification
media you prefer.
3. Click Save to apply the settings.
To edit notification messages:
1. Select an event whose notification message you want to edit from the event
list, and then click Edit Message.
2. In the pop-up window, type in the subject line and body content to
customize the notification message, and then click Save to apply the
changes.
3. If you want to restore the default message of a notification after changes are
saved, do the following:
a. Select an event whose notification message you want to restore to
default values from the event list, and then click Edit Message.
b. In the pop-up window, click Restore defaults and then Yes on the
dialog prompt for confirmation.
Note:
We suggest that you reserve the string segments containing '%' in both the
subject line and body content. They will be replaced with actual system
information when a notification is sent.

Was this article helpful? Yes ／ No

Copyright © 2023 Synology Inc. All rights reserved.

Terms & Conditions | Privacy | Cookie Preference |  Singapore - English

https://kb.synology.com/en-sg/SRM/help/SRM/ControlPanel/notification?version=1_3#t1_3 7/7