Dbes Citizens Charter

AGENCY PROFILE
Don Bosco Elementary School (FSES Annex) is located at El Dorado Dulo, Better Living
Subdivision Barangay Don Bosco Parañaque City. It was founded in 2015 through the efforts of City
Mayor Hon. Edwin L. Olivarez, who has high regard for education. The mayor made it a point to
make academic excellence a big part of his administration’s agenda. To make this a reality, he made
it a priority to build a public elementary and high school in every barangay in Parañaque. This gave
rise to the construction of Don Bosco National High School building.
On June 1, 2015, the school had started its operation with 17 teachers and 614 pupils from
Kindergarten to Grade 6 under the administration of Mrs. Reena G. Orquina, the OIC – Principal of
Don Bosco National High School. The high school was then on its second year of operation.
Mrs. Reena Orquina headed both elementary and high school, which made it an integrated school.
By the end of the school year, March 2016, DBES had its first batch of completers during the
Kindergarten Moving-Up Ceremony and graduates during the Grade 6 Awarding of Graduation
Certificate. While the elementary pupils were temporarily housed in the high school building, the
construction of a 4-storey building for elementary was in progress until it was finally built and was
ready for use in 2016.
It was during School Year 2016-2017, when elementary left the high school building and had
its first year in the new building under the administration of Dr. Edwin S. Doria. He was assigned as
the OIC-Principal on June 13, 2016 by Dr. Maria Magdalena M. Lim, CESO V, the Schools Division
Superintendent.
Towards the end of the school year 2016-2017, Dr. Doria was given another assignment.
Consequently, a new OIC-Principal of elementary was welcomed in the person of Mrs. Desiree B.
Arriola. She officially started her administration in Don Bosco Elementary School on February 2017,
the time when high school and elementary had already their separate administration. With
Mrs. Arriola’s dynamism and hardwork, DBES took evident progress in many aspects. One was the
notable increase in enrolment which prompted the school to hire three new teachers. For this school
year the school has 28 teachers and 10 non-teaching personnel who are collaboratively working for
and teaching 802 pupils, number of enrollees as to date.
To date, the school population is 1,121 pupils and has 19 instructional classrooms. There is a
consistent increase in the number of enrollees for the past four years. Based on the table on School
Enrolment, the school enrolment increased by 8.31% compared from the previous enrolment. This is
a good indication that the school’s population is getting bigger and more learners are being served
by the institution. Each class ranges from 40 as the minimum and a maximum of 45 pupils per
classroom. We have enough number of seats per class to accommodate the number of pupils. The
school has operational local pipe through Maynilad for water sources that could be used for hand
washing and cleaning purposes. Each floor has water dispenser for drinking purposes. There are 4
male and 4 female functional toilets that are regularly cleaned and utilized.
School Performance Indicators
250.00%
200.00%
150.00%
100.00%
50.00% 0.00%
-50.00%
-100.00-150.00%% -93.32% -94.58%

-106.43%
SY 2016-2017 SY 2017-2018 SY 2018-2019 SY 2019-2020
Gross Enrolment Rate 25.72% 26.37% 26.50% 26.66%
Net Enrolment Rate 20.80% 21.30% 21.76% 22.19%
Dropout Rate 0.00% 0.00% 0.01%
Promotion Rate 103.09% 87.03% 89.56%
Completion Rate 173.24% 106.72% 181.58% 151.65%
Repetition Rate 4.34% 7.29% 6.02% 2.36%
Cohort Survival Rate 98.47% 180.26% 192.11% 156.04%
Transition Rate 128.42% 124.52% 105.55% 109.52%
School Leavers Rate -106.43% -93.32% -94.58%
Absenteeism Rate 0.99% 1.61% 3.25%
The School Performance Indicators

In the last three years, there is an increase number of nationally funded teachers, from 27 to
30 and now we have thirty-three (33) teachers with Teacher I position and one (1) teacher having
Master Teacher I position. Teachers have full-time teaching loads and other special assignments.
FSES-Don Bosco implements semi-annual school-based trainings, regular coaching and mentoring
to enhance their teaching skills. Some of the teachers are also enrolled in Master’s Degree courses
in education for them to become adept with the current trends in the educational system.
FSES-Don Bosco is currently implementing various projects such as Project SMART

(Support a Mind through Advanced Reading Techniques). This project was introduced to enhance
and improve the reading skills of pupils under Frustration Level. There are different interventions
provided by the teachers to decrease the number of non-readers in the school. Assigned teachers
with this endeavor also encourage the parents to follow up pupils’ progress at home because the
school adheres to the belief that it takes a community to educate a child. Our stakeholders from both
private and government sectors continuously exert their effort to help out prepare the school to
become more conducive for learning. During Brigada Eskwela General Assemblies and other school
functions, the GPTA and HPTA worked hand in hand with us to make our school a better place for
our pupils. We also have Project SMILE which encourages teachers to wear their best smile in their
everyday teaching process. The happy disposition of each teacher is considered infectious to their
learners and creates a positive atmosphere in the learning environment. Oplan SAGIP OSY aims to
eradicate Out of School Youth in the community through mapping and home visitations. To address
the call on education, we really prepare our pupils to become globally competitive and well-rounded
individuals. The biggest source of school funding comes from the MOOE, other sources are canteen
funds and donations.
- DON BOSCO
F. SERRANO SR. ELEMENTARY SCHOOL
CITIZEN’S CHARTER
2021
(In pursuant to Republic Act No. 9485, which is “An Act to Improve Efficiency in the Delivery of
Government Services to the Public by reducing
ape,
Red
Preventing
T Graft and Corruption, and
Providing Penalties Therefore” otherwise known as-Red Tape Act of
the “Anti 2007”)
THE DEPED VISION
We dream of Filipinos
who passionately love their country
and whose values and competencies
enable them to real
ize their full potential
and contribute meaningfully to building the nation.
As a learner
-centered public institution,
the Department of Education
continuously improves itself
to better serve its stakeholders.
THE DEPED MISSION
To protect and promote

e right
th of every Filipino to quality, equitable,-based,
cultureand complete
basic education where:
Studentslearn in a child
-friendly, gender
-sensitive, safe, and motivating environment.
Teachersfacilitate learning and constantly nurture every learner.
Administrators and staff
, as stewards of the institution, ensure an enabling and supportive
environment for effective learning to happen.
Family, community, and other stakeholders
are actively engaged and share responsibility for
developing life
-long learne
rs.
CORE VALUES
Maka-Diyos
Maka-tao
Makakalikasan
Makabansa
SERVICE PLEDGE
(Adopted from the Performance Pledge provided in Civil Service) Commission
Serve you promptly, efficiently, and with utmost courtesy by authorized personnel er
with prop
identification from Mondays to Fridays, 8:00 a.m. to 5:00 p.m., without noon break;
Ensure strict compliance with service standards, with written explanation for any delays in frontline
services;
Respond to your complaint about our services the

t orsoones
within the day through our complaint
andassistance desk and take corrective measures;
Value every citizen’s comments, suggestions, and needs, including those with special needs such
as the differently
-abled, pregnant women, and senior citizens; and
Empower the public through 24/7 access to information on our policies, programs, activities and
services through our website
and official FB page
Acceptance of Donations
Donation is a contribution to a charity or organization, either in kind or cash. Acceptance of

donations is facilitated by the school property custodian, who logs all received contributions.
Office: School Property Custodian Office

Classification: Simple
Type of Transaction: G2C-Government to Citizen
Who may avail: Donor/sponsor
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
School Donations logbook Property Custodian Office
FEES REQUIRED
AGENCY PROCESSING PERSON
CLIENT STEPS TO BE NO. OF
ACTION TIME RESPONSIBLE
PAID SIGNATURES
1. Coordinate 1. Write all None 5 min 0 School Property
with the the details Custodian
school of the
property donations
custodian given by
regarding the
the sponsor
donations
to be given
to
the school
2. If all the School Property
2. Check the None 3 min 2
details Custodian
accuracy of were
the details accurate,
written by allow the
the school sponsor to
property sign in the
custodian remarks
part of the
logbook
TOTAL: None 8 min 2

Note: The processing time is for one client being served at one time. The time is extended when
there are two or more clients.
Acceptance of Supplies and Equipment from the Division Office/National
and Local Government Unit
School supplies and equipment encompass consumables and tools regularly used in schools
and offices. Examples include daily-use items like paper clips, post-it notes, and staples, as well as
machines such as hole punches, binders, staplers, and laminators. This category also includes
higher-cost equipment like computers, printers, fax machines, photocopiers, and cash registers,
which may be acquired by the school or provided by government entities. The school property
custodian manages the inventory of these supplies and equipment received from Division offices or
National and Local Government Units.
Office: School Property Custodian Office

Who may avail: Person-In-Charge of Offices/Facilities/Classrooms
School Property logbook Property Custodian Office
FEES REQUIRED
PAID SIGNATURES
1. Coordinate 1. Take note of None 10 min 0 School Property
with the the Custodian
school necessary
property details of the
custodian supplies and
about the equipment
supplies given by the
and division
equipment office,
given by the national and
division local
office, government
national and units
local
government
units
2. If no error
2. Check if all was found, None 2 min 2 School Property
supplies allow the Custodian
and office-
equipment incharge to
given by the sign in the
division remarks part
office, of the
national and l4
logbook
local
government
units were
properly noted
by the school
property
custodian
TOTAL: None 12 min 2
Application for Early Registration
Early Registration ensures that all school-aged children and even the out-of-school youth
(OSY) are in school with the end-goal of completing their basic education. Particularly, incoming
Kinder and Grade 1 students must be registered to guarantee the enrollment of 5- to 6-year-olds,
(Source: DepEd). This is free of charge and can be processed online and offline.
Office: F. Serrano Sr. Elementary School-Don Bosco

Type of Transaction: G2C- Government to Citizen
Who may avail: • Incoming Kindergarten Learners
-5 years old by October 31 of the current year
• Incoming Grade 1 Learners
-5 years old by June 1 of the current year
1. Early Registration Form 1. Early Registration Form maybe secured through
2. Incoming Kindergarten Learners • Online: Link of the enrolment form is
• Photocopy of PSA/NSO/LCR (Local posted in the school’s official FB Page and
Civil Registry) Birth Certificate website
• If in case, PSA/NSO/LCR (Local Civil • Offline: Enrollment form is available in the
Registry) Birth Certificate is not designated
available: Baptismal or Barangay
Certificate is applicable.
3. Incoming Grade 1 Learners

• Must be a Kinder completer in DepEd
accredited schools.
• Photocopy of PSA/NSO/LCR (Local
Civil Registry) Birth Certificate
• Progress Report Card
• ECCD Booklet
• Diploma
FEES REQUIRED
PROCESSING PERSON
CLIENT STEPS AGENCY ACTION TO BE NO. OF
TIME RESPONSIBLE
PAID SIGNATURES
OFFLINE ENROLLMENT
1. Visit the 1. None None 1 min None Parents or school’s
Guardians Facebook Page (F. Serrano Sr.
Elementary
School-Don Bosco).
2. Look for the 2. Early None 1 min None Parents or
early registration Guardians

l 14
registration enrollment
enrollment link link should
and click it. be ready
before the
scheduled
date of
enrollment
and be
posted on
time at the
school’s
Facebook
page.
3. None
3. Read the None 5 min None Parents or
questions very Guardians
carefully and
fill-in the
needed
information on
the online early
registration
form. Make
sure not to
leave any
questions with
asterisk blank.
4. After 4. None
completing the None 1 min None Parents or
needed Guardians
information,
click submit.
5. Wait for the

5. Receive and
chat/text/call
process the None 1 min None Parents or
of the adviser
online early Guardians
for the
registration
enrollment
form and call
confirmation
the parent or
and submit
guardian for
soft copy of
the
the required
confirmation
documents.
of the
enrollment.
6. Visit the 6. Post the lists
official FB of official
page of the enrollees in None 2 min None Parents or
school for the the official FB Guardians
lists of official
enrollees for page of the l 15
the school school.
year.
TOTAL: 0 11 min 0
OFFLINE ENROLLMENT
1. Visit the 1. Set up drop box None 1 min None Parents or
school and area and Guardians
secure the prepare the
hard copy of early
the early registration
registration form for easy
form. access.
2. Get a copy of 2. None.

None 5 min None Parents or
early
registration Guardians
form and fill
out the
needed
information.
3. Attach the
3. None
needed None 1 min None Parents or
documents. Guardians
4. Drop the early

registration 4. Compile and
None 30 min None Guidance
form inside sort the early
Teacher-
the drop registration
Designate
boxes form and
stationed in attached
the school. documents.
5. Wait for the

chat/text/call
of the adviser 5. Receive and
for the process the None 3 days None Teachers
enrollment early
confirmation. registration
form and call
the parent or
guardian for the
confirmation of
the enrollment.
6. Wait for the 6. Post the lists of

school to successful
announce enrollees and
when the lists inform the
of official parents of its Teachers
enrollees will availability in None 10 min None
be posted. the school.
TOTAL: 0 3 days 47 min 0

there are two or more clients. l 16
Application for Enrollment
Enrollment is the process of collecting and recording of data of the learners who will register
for a particular school. F. Serrano Sr. Elementary School-Don Bosco accepts incoming
Kindergarten, Grade 1-6, Transferees, Balik-aral, and ALS learners. Enrollment in public school like
FSES-Don Bosco is free of charge. Enrollment can be processed offline or online. Learners who
undergo early registration process are not considered officially enrolled unless they submitted the
required documents.
Office: Guidance Office

Type of Transaction: G2C- Government to Citizen
Who may avail: • Incoming Grade 7 and Promoted students from
Grade 7-11
• Transferees
• Balik-aral

1. Enrollment Form 1. Enrolment Form maybe secured through
• Online: Link of the enrolment form is posted
2. Incoming Kindergarten Learners in the school’s official FB Page and website
• Photocopy of PSA/NSO/LCR (Local • Offline: Enrollment form is available in the
Civil Registry) Birth Certificate designated
• If incase, PSA/NSO/LCR (Local Civil
Registry) Birth Certificate is not
available: Baptismal or Barangay
Certificate is applicable.
3. Incoming Grade 1 Learners

• Must be a Kinder completer in DepEd
accredited schools.
• Progress Report Card
• Diploma
• ECCD Booklet
4. Incoming Grade 2-6

• School Form 9 or School Report Card
l 17
FEES REQUIRED
PAID SIGNATURES
ONLINE ENROLLMENT
1. Visit the 1. None None 1 min None Parents or
school’s Guardians
Facebook
page (F.
Serrano Sr.
Elementary
School-Don
Bosco).
2. Look for the

enrollment 2. Enrollment None 1 min None Parents or
link and click link should Guardians
it. be ready
before the
scheduled
date of
enrollment
and be
posted on
time at the
school’s
Facebook
page.
3. Read the
3. None
questions None 5 min None Parents or
very Guardians
carefully
and fill-in the
needed
information
on the LESF.
Make sure
not to leave
any
questions
with asterisk
blank.
4. After
4. None
completing None 1 min None Parents or
the needed Guardians
information,
click submit.
5. Wait for the

chat/text/call 5. Receive and
of the process the
Guardians
adviser for online LESF
the and call the
enrollment parent or
confirmation guardian for
l 18
and submit the

soft copy of confirmation
the required of the
documents. enrollment.
6. Visit the 6. Post the None 2 min None Parents or

official FB lists of Guardians
page of the official
school for the enrollees in
lists of official the official
enrollees for
the school FB page of
year. the school.
TOTAL: 0 11 min 0
OFFLINE ENROLLMENT
1. Visit the 1. Set up drop None 1 min None Parents or
school and box area Guardians
secure the and prepare
enrollment the
form. enrollment
forms for
easy
access.
2. None
2. Get a copy of Guardians
LESF form
and fill out
the needed
information.
3. None
3. Attach the None 1 min None Parents or
needed Guardians
documents.
4. Compile and
4. Drop the sort the None 30 min None Guidance
enrollment enrollment Teacher-
form inside form and Designate
the drop attached
boxes documents.
stationed in
the school. 5. Receive and
process the None 3 days None Teachers
5. Wait for the enrollment
chat/text/call
form and call
of the adviser
the parent or
for the
enrollment guardian for
confirmation. the
confirmation
of the
enrollment.
l 19
6. Wait for the 6. Post the None 10 min None Teachers
school to lists of
announce successful
when the enrollees and
lists of official inform
enrollees will the parents
be posted. of its
availability in
the school.
TOTAL: 0 3 days 47 min 0
Distribution of Printed Self-Learning Modules
The process of Distributing Self Learning Modules of the learners to the parents in school.
Self-Learning Modules are intended to use as one of the learning modalities for distance education.
As we are in the midst of pandemic, it is one as prescribed by the DepEd to use in distance
education to cater our learners’ need and to adapt in the education system. Learners and parents
are being oriented in the new roles and in facilitating of learning at home. Printed SLMs will be
distributed to each learner.
Office: Module Room

Type of Transaction: G2C - Government to Citizen
Who may avail: Parents or Guardians
1. Module Distribution Card • Module Distribution Card was distributed by the
2. Learning Bag school
3. Ball pen • Brought by parents
4. Wearing of Facemask and Face shied • Watchman’s Table
5. Module Distribution Checklist (2 Copies)
FEES REQUIRED
PROCESSIN PERSON
CLIENT STEPS AGENCY ACTION TO BE NO. OF
G TIME RESPONSIBLE
PAID SIGNATURES
1. Go to the 1. Conduct triaging None 1 min. 1 School
school on the in observance of Watchman
scheduled minimum
date of standards on
module health and safety
distribution protocols.
of the
learner.
School
None 1 min. 0 Watchman
2. Present the
module 2. Determine if the
distribution schedule is
card. followed by the
client.
3. Fill up the None 5 min. 0 School
module 3. Guide the client Watchman/
distribution towards the Client
checklist module room.
(2 copies)
l 23
4. Fill up the 4. Check the None 2 min. 1 Teacher-in-charge
module accuracy of the
monitoring written data on
checklist. the module
distribution
monitoring
checklist and
release the set
of SLMs
Teacher-in-charge
5. Check the 5. Sign the module None 5 min 2 and clients
completen distribution
ess of the checklist and
given give the
SLMs on parent’s copy to
the module the client.
distribution
checklist.
TOTAL: 14 min. 4
Filing of Form 6 (1-2 Days Absences)
To facilitate the smooth flow of any transactions among teachers, one must undergo with the proper
Standard Operating Procedure or protocol to avail any services from the school.
Office: Administrative Office

Type of Transaction: G2G (Government to government)
Who may avail: Teachers
1. Form 6 1. Secure forms from the clerk/Administrative
Personnel.
REQUIRED
AGENCY FEES TO PROCESSING PERSON
CLIENT STEPS NO. OF
ACTION BE PAID TIME RESPONSIBLE
SIGNATURES
1. Secure and fill 1. Check None 5 min 1 Administrative
up Form 6 the Personnel and
veracity Client
of forms
filled out. None 2 min 1 School Head
2. Submit the
accomplished 2. Sign and
Form 6 to the approve
school head the
submitted
Form 6
TOTAL: None 7 2
FILING oF FORM 6 (3 or More Days Absences)
Teacher/s who will incurred 3 or more days of absence from the service may avail the
corresponding form to facilitate the approval of the leave of absence.

Personnel.
2. Medical Certificate
2. Secure Medical Certificate from any
government affiliate clinic or hospital
CLIENT STEPS AGENCY FEES PROCESSING REQUIRED PERSON

ACTION TO BE TIME NO. OF RESPONSIBLE
PAID SIGNATURE
S
up Form 6 the veracity Personnel and
of forms Client
filled out.
2. Sign and School Head

2. Submit the approve None 2 min 1
accomplished the
Form 6 and the submitted
medical Form 6
certificate to 3. Submit the
the school approved
head Leave of
absence to
the Division
Office for
filing
TOTAL: None 7 2
l 28
FILING OF FORM 6 (Maternity/Paternity Leave)
Teacher/s who will take maternity/fraternity leave will undergo with the proper indorsement from the
school Head to facilitate the leave of absence from the service.

Personnel.
2. Indorsement Letter 2. Secure Indorsement Letter form the school Head
3. Certificate of No/with Pending case 3. Avail Certificate of no/with pending case
4. School/Division Clearance 4. Secure Clearance Form from the School/Division

Office
5. CS Form 41 CSC Medical Certificate 5. Secure Medical Certificate from any government
affiliate clinic or hospital.
6. Secure Form on Report of last day of Service

6. Report of Last day of Service
FEES
REQUIRED
TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION NO. OF
BE TIME RESPONSIBLE
SIGNATURES
PAID
1. Secure and 1. Check None 5 min 1 Administrative
fill up Form 6 the veracity of Personnel and
forms filled out. Client
2. Secure 2. Sign and approve None 5 min 1

Indorsement the submitted School Head
Letter form the Form 6
school Head
and submit the 2.1 Submit the
accomplished approved
Form 6 and Maternity/Pater
the nity Leave to
Indorsement the Division
Letter to the Office for filing
School Head/
Division Office
TOTAL: None 10 2
FILING OF FORM 6 (Personal Leave)
Teacher/s who will take Personal Leave will undergo with the proper indorsement and
approval from the School Head and the SDS to avail of Personal Leave .

Personnel.
2. Indorsement Letter 2. Secure Indorsement Letter form the school
Head
4. School/Division Clearance 4. Secure Clearance Form from the

School/Division Office
FEES
REQUIRED
BE TIME RESPONSIBLE
SIGNATURES
PAID
up Form 6 the veracity of forms Personnel and
filled out. Client
School Head
2. Secure 2. Sign and approve None 5 min 1 SDS/RO

Indorsement the submitted Form
Letter form the 6
school Head
and submit the 2.1 Submit the None 5 min 2
accomplished approved
Form 6 and Personal
the Leave to the
Indorsement Division Office
Letter to the for filing and
School Head/ approval from
Division the SDS/RO
Office/RO
TOTAL: None 15 4
FILING OF FORM 6 (Study Leave)
Teacher/s who will take study leave will undergo with the proper indorsement and approval
from the school Head and SDS to avail the study leave.
Personnel.
2. Indorsement Letter 2. Secure Indorsement Letter form the school
Head
4. School/Division Clearance 4. Secure Clearance Form from the

School/Division Office
5. Permit to Study
5. Secure permit to Study from the School
where applicant may intend to enroll
CLIENT STEPS AGENCY ACTION FEES PROCESSING REQUIRED PERSON

TO TIME NO. OF RESPONSIBLE
BE SIGNATURES
PAID
1. Secure and 1. Check None 5 min 1 Administrative
fill up Form 6 the veracity of forms Personnel and
filled out. Client
2. Secure 2. Sign and approve School Head

None 5 min 1
Indorsement the submitted
Letter form Form 6
the school
Head and
submit the
accomplished
Form 6 and
the
Indorsement
Letter to the
School Head/ School
Division None 2 min 1 Head/SDS
Office
l 31
3. Present and 3. Submit the
submit the approved Study
Permit to Leave to the
Study to the Division Office
School for filing
Head/Divisio
n Office for
approval
TOTAL: None 12 3
Filing of Provident Loan
Teacher/s who will apply and avail Provident Loan from the SDO may comply with the proper
requirements for the availability and approval of the loan.

1. Letter of Provident Loan 1. Applicant may submit letter for the purpose of
the Provident Loan
2. Provident Form 2. Secure Provident form the school

Administrative personnel
FEES
REQUIRED
BE TIME RESPONSIBLE
SIGNATURES
PAID
1. Present the 1. Check the None 5 min 1 Administrative
letter and requirements Personnel and
purpose of the needed in the Client
provident loan application of the
to the School Provident Loan
Head.
2. Secure and fill 2. Sign and approve None 5 min 1 School Head
up the the submitted
Provident Loan Provident Loan
Form
3. Present and 3. Submit the

submit the None 2 min 1 SDS
approved
Provident Provident Loan to
letter and the Division Office
accomplished for final approval
form to the
School Head
TOTAL: None 12 3
l 33
Issuance of Form 137 / Sf 10 and Other School Forms
Parents/ Guardians may avail the F-137 /SF 10 from the school provided they could present
the request letter from school where the learner is presently enrolled
 Certificate of Enrolment
 Certificate of Graduates
 Certificate of Good ral Character
 Request for Replacement of Lost ID
Office: Guidance Office

Type of Transaction: G2C
Parents/ Guardians of transferees
(If not the parent or guardian, the representative
Who may avail:
should bring an authorization letter signed by the
parent/guardian with photocopy of their IDs)
Private School
• Duly signed request form from previous Previous school of the learner
school
Public School
• No request form needed but need LIS Guidance Teacher Designate will coordinate with
confirmation the LIS coordinator for the learners in the
confirmation status
Room 101B
FEES REQUIRED
PAID SIGNATURES
PRIVATE SCHOOL
1.Submit the 1. R None 5 mins 1 Guidance
request form from eceive Teacher-
previous school the Designate
request
form
and
process
2.Wait while the the Guidance
None 20 min 1
form is being request
Teacher-
processes/checked Designate/School
Head
2. R
eceive,
assess, and
3.Secure the verify child’s
None 3 min 1 Guidance
release school
Teacher-
pertinent records
Designate
documents from
the Guidance 3. C
Office ompile
the
duplicat l 35
e copy
at the
Guidanc
e office
4.Sign in the log 4. Release the None 2 min 1 Parent/Guardian of

book for the documents the learner
confirmation of the
released documents.
l 36
Utilization of E-Learning Resources
Electronic Learning Resources or E-Learning Resources are educational resources

represented in digital form. This may include data, information, and software necessary for its use in
the learning process. It offers the utilization of the e-learning resource materials to be used as
instructional material or references of the clients for their studies, teaching-learning process
development and professional growth.
Office: Learning Resource Center

Who may avail: Enrolled pupils, Teachers
Learning Resource Access Form Learning Resource Center
FEES REQUIRED
PAID SIGNATURES
1. Ask for the 1. Give the LR None 1 min 0 LRC Coordinator
LR Access Access Form
Form
LRC Coordinator
2. Fill-out the 2. Wait for the None 5 min 1
necessary accomplished
details in the LR access
learning form then
resource allow the
access form client to
then present access the LR
it to the LRC material using
coordinator the LRC
equipment
LRC Coordinator
3. Look for the 3. Guide the
soft copy of client in None 10 min 1
the LR accessing -
material or elearning
e-learning materials/soft
resource/s copy using
the LRC
equipment

Utilization of LRMDS Materials/Resources
The Learning Resources Management and Development System (LRMDS) comprises for
integrated sub-systems designed to support increased distribution and access to learning, teaching
and professional development resources at the Region, Division and School/Cluster levels of
DepEd. It offers the utilization of the learning resource materials to be used as instructional material
or references of the clients for their studies, teaching-learning process development and
professional growth.
Office: Learning Resource Center

Who may avail: Enrolled pupils, Teachers
Learning Resource Access Form Learning Resource Center
FEES REQUIRED
PAID SIGNATURES
1. Ask for the 1. Give the LR None 1 min 0 LRC Coordinator
LR Access Access
Form Form
LRC Coordinator
2. Fill-out the 2. Wait for the None 10 min 1
necessary accomplishe
details in the d LR access
learning form then
resource look for the
access form LR material
then present to be issued
it to the LRC to the
coordinator requesting
client
LRC Coordinator
3. Receive the 3. Release the
learning None 1 min 1
learning
resource resource
material material

l 46

Dbes Citizens Charter

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Dbes Citizens Charter

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AGENCY PROFILE

-100.00-150.00%% -93.32% -94.58%

The School Performance Indicators

FSES-Don Bosco is currently implementing various projects such as Project SMART

THE DEPED VISION

THE DEPED MISSION

To protect and promote

Respond to your complaint about our services the

Donation is a contribution to a charity or organization, either in kind or cash. Acceptance of

Office: School Property Custodian Office

TOTAL: None 8 min 2

Office: School Property Custodian Office

School Property logbook Property Custodian Office

Office: F. Serrano Sr. Elementary School-Don Bosco

3. Incoming Grade 1 Learners

2. Look for the 2. Early None 1 min None Parents or

early registration Guardians

5. Wait for the

2. Get a copy of 2. None.

4. Drop the early

5. Wait for the

6. Wait for the 6. Post the lists of

TOTAL: 0 3 days 47 min 0

Application for Enrollment

Office: Guidance Office

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

3. Incoming Grade 1 Learners

4. Incoming Grade 2-6

2. Look for the

5. Wait for the

and submit the

6. Visit the 6. Post the None 2 min None Parents or

Office: Module Room

Office: Administrative Office

Office: Administrative Office

CLIENT STEPS AGENCY FEES PROCESSING REQUIRED PERSON

2. Sign and School Head

Office: Administrative Office

2. Indorsement Letter 2. Secure Indorsement Letter form the school Head

3. Certificate of No/with Pending case 3. Avail Certificate of no/with pending case

4. School/Division Clearance 4. Secure Clearance Form from the School/Division

6. Secure Form on Report of last day of Service

2. Secure 2. Sign and approve None 5 min 1

Office: Administrative Office

4. School/Division Clearance 4. Secure Clearance Form from the

2. Secure 2. Sign and approve None 5 min 1 SDS/RO

4. School/Division Clearance 4. Secure Clearance Form from the

CLIENT STEPS AGENCY ACTION FEES PROCESSING REQUIRED PERSON

2. Secure 2. Sign and approve School Head

Office: Administrative Office

2. Provident Form 2. Secure Provident form the school

3. Present and 3. Submit the

Office: Guidance Office

4.Sign in the log 4. Release the None 2 min 1 Parent/Guardian of

Utilization of E-Learning Resources

Electronic Learning Resources or E-Learning Resources are educational resources

Office: Learning Resource Center

TOTAL: None 16 min 2

Utilization of LRMDS Materials/Resources

Office: Learning Resource Center

TOTAL: None 12 min 2

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