We take every complaint very seriously.

When we receive a complaint, we try to ascertain what went

wrong and who is responsible, in order to prevent a recurrence and to continuously improve our service
level.

In order to handle and investigate your complaint, please provide the following information:

First name: ___________________________________________________________________________

Last name: ___________________________________________________________________________

Order number: ________________________________________________________________________

Date of the order: ______________________________________________________________________

Delivery address of the order: ____________________________________________________________

Description of the issue: _________________________________________________________________

Missing items in the order: (please fill in the style number and the paid value) as per your order
confirmation email:

1.___________________________________________________________________________________
2.___________________________________________________________________________________
3.___________________________________________________________________________________
4.___________________________________________________________________________________
5.___________________________________________________________________________________
6.___________________________________________________________________________________
7.___________________________________________________________________________________
8.___________________________________________________________________________________
9.___________________________________________________________________________________
10.__________________________________________________________________________________

I hereby declare that I have not received the items mentioned above.

If for any reason, I will receive the items after having been refunded (if/when applicable, I will return the
items as per the return policy available at www.calvinklein.co.uk/customer-service-returns.

I hereby sign, to confirm that the above information provided is accurate and factual.

Date and place Signature

_____________________________ ________________________________
*Please note that Calvin Klein reserves the right to deny claims in case the investigation conducted
confirmed reasonably, that the items were included in the parcel and have been delivered in accordance
with our Terms and Conditions www.calvinklein.co.uk/terms-and-conditions.

In light of the investigation, we will process the personal data you provide to us. Insofar permitted by law
and necessary to handle your complaint including the investigation of your complaint, Calvin Klein may
share your personal data with third parties such as but not limited to carriers, postal services and law
enforcement authorities. For more information about the use of your personal data, please read our
Privacy Notice www.calvinklein.co.uk/terms-and-conditions#privacy