Avaya Knowledge - IP Office: The Platform View 7071 is not Accessib... https://support.avaya.com/ext/index?page=content&id=SOLN339707&...

Printable version

IP Office: The Platform View 7071 is not Accessible on the Primary

Server and the Secondary Server
Rate this Page

Doc ID SOLN339707
Version: 4.0
Status: Published
Published date: 22 Jan 2020
Created Date: 17 May 2019
Author: Jon Hilverda

Details
IP Office Server Editon R10.0.0.7.0 build 2

Problem Clarification
When I attempt to access the Server Edition Platform View on port 7071, the page timeouts for both Primary and Secondary servers.

Cause
The issue started after loading new PLDS licence file, and then reloading old one as new one was not correct.

Solution
Connected via SSH and logged in as Root user.
Restarted webcontrol service by running this command;
service webcontrol restart

repeated on Secondary server as well, we then where able to log into Platform View on port 7071 on both servers.

+ Additional Relevant Phrases

Please rate this article

Rate Content

Avaya -- Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy

About Avaya Contacts Careers Site Map Terms of Use Privacy Statement
© 2024 Avaya LLC

1 of 1 2024-01-10, 06:01 AM