CLASS XII

BUSINESS STUDIES

DURATION: 90 MINUTES MM: 50 MARKS

INSTRUCTIONS:

1. Q1 to Q2carry 1 marks.
2. Q3 to Q5 carry 2 marks each.
3. Q6 & Q11 carry 4 marks each.
4. Q12 to Q13 carry 6 marks each.

Q1.What is meant by ‘mental revolution’ according to Taylor?

Q2. The activities involved in managing an enterprise are common to all organizations whether
economic, social or political. Which characteristic of management is highlighted by this
statement?

Q3.How is management principles derived? Explain.

Q4. ‘Management principles are not pure science’. Write any two differences.

Q5. Identify the different dimensions of business environment to which the following are
related:

a) Banks reducing interest rates on housing loans;

b) An increasing number of working women

Q6. Explain the following principles:

i) Unity of command

ii) Order

Q7. Company X is facing a lot of problem these days. It manufactures many products like
washing machine, microwave, refrigerators and air conditioners. The company profits and
market share are declining. Various department of company are blaming on each other without
coming up and taking responsibility.

What quality of management do you think the company is lacking? Explain.

Q8. The project of nano car reestablished in gujrat is indicated by which factor of environment? Explain
its other elements of this factor.

Q9. Mr. A is working as a superintendent in Agarwal & sons pvt ltd. He is unable to perform his
duties very well & also can’t achieve the desired objectives in time. Identify in which level of
management he is working & also write the functions that he should perform to achieve the
desired target in time.

Q10. Like A R Rehman ( oscar winner), a general manager of ABC ltd. Uses his knowledge of
management in unique manner and all the employees working under his guidance are happy
and satisfied.

Identify the nature of management highlighted above and explain its features.

Q11. Rajeev, the owner of Pathways constructions decided to start a campaign to create
awareness among people for developing clean surroundings in their area. He formed a team of
10 members to list the different ways for cleaning the surroundings. One suggested to take the
help of local residents, another suggested that they may involve school going children in their
venture. One more suggestion was to take the help of unemployed youth. On evaluation of
different ways, it was decided to take the help of local residents. To achieve the desired goal,
various activities were identified like:

(a) Purchase of necessary items like dustbins, garbage bags, brooms, etc.
(b) Collection of garbage.
(c) Disposal of garbage, etc.
After identification of different activities, the work was allocated to different
members.
(i) Identify the concepts of management involved in the above situation and
quote the lines which help in their identification. (2)
(ii) Also identify the values which the company wants to communicate to the
society. (2)

Q12. Describe the following principles/techniques:

i) Science not rule of thumb

ii) Functional foremanship

iii)Development of worker
Q13. Two years ago Mayank obtained degree in food technology. For some time he worked in a
company manufacturing bread and Biscuits. He was not happy in the company and decided to
have his own Bread and Biscuits manufacturing unit. For this he decided the objectives and the
targets and formulated action plan to achieve the same. One of his objectives was to earn 50%
profit on the amount invested in the first year. It was decided that raw materials like flour,
sugar, salt etc. Will be purchased on two month credit. He also decided to follow the steps
required for marketing the products through his own outlets. He appointed Harsh as a
Production-Manager who decided the exact manner in which the production activities are to
carried out. Harsh also prepared a statement showing the requirement of workers in the
factory throughout the year. Mayank informed Harsh about his sales target for different
products, area wise for the forth coming quarter. While working on production table a penalty
of Rs. 150 per day was announced for not wearing the helmet, gloves and apron by the
workers.

Quoting lines from the above Para identify and explain the different types of plans discussed

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