Topic COMMUNICATION AIDS AND STRATEGIES USING TOOLS OF TECHNOLOGY

No. of hours 3
Mode of delivery Synchronous and Asynchronous

1. Identify various online tools and platforms which can facilitate effective
communication.
Learning
2. List down common cross-cultural communication barriers and
objectives
communication strategies that can overcome these barriers.
3. Create a presentation using one of these online tools about a certain topic.

Suggested
ASYNCHRONOUS SYNCHRONOUS Suggested
ACTIVITIES ONLINE
Tasks/ Activities Tasks/ Activities ONLINE TOOL/S
TOOL/S
(Perform the task
Brain Starter/
provided in this
Activity 1
module.)
(Perform the task
Activity 2 provided in this
module.)
(Perform the task Prezi Google Meet
Presentation of
Activity 3 provided in this Powerpoint (Link will be provided by
Powtoon
Outputs
module.) the teacher)
(Link will be given by Quizziz.com
Evaluation Google Forms
your teacher)

Submission of Please check/ visit your LMS or Google Classroom for the announcement on the
Outputs submission of your outputs. You may also reach your teacher through contact
number ___________________.

Note:
1) The online tools and resources for synchronous and asynchronous tasks to be used shall depend on the agreement between the
teacher and students. The online platforms above are only suggested. Teachers are given the liberty to choose tools which best
suit the learning environment and resource-capacities of the learners without setting aside the competencies expected for the
course.
 General Directions:
 Before going online for our synchronous session/s, you
must first read the key concepts and perform the required
tasks on this part of the module.
 Visit our digital learning platform for the instructions on the
online tools to be used and the mode and deadline of
submission of your activities.

Activity 1

Let’s see if you are a digital native! Below is a list of online communication tools that
can be used for communication. Provide a sample for each online communication tool and its
benefits and disadvantages.

Online
Sample Site/App/ Benefits in
Communication Disadvantages
Software Communication
Tool

Forum

Chats

Whiteboards

Voice Over IP
 A communication aid helps an individual to communicate more effectively with people
around them.

Communication aids are also referred to as AAC devices. AAC refers to Augmentative
and Alternative Communication, which is defined as “… a huge range of techniques which
support or replace spoken communication. These include gesture, signing, symbols, word boards,
communication boards and books, as well as Voice Output Communication Aids (VOCAs)”.

There are two main types of AAC system: Unaided Communication and Aided
Communication.

 Unaided communication does not use additional equipment. Body language, gesture,
vocalization, signing are typically used.

 Aided communication uses equipment, but this ranges from low-tech to high-tech
methods, with pictures and symbols often used instead of, or together with words and
with alternative hardware options available to provide access. Whilst a low-tech
method of communication like a simple, laminated communication book to carry
around with a few pages of pictures or symbols would be a communication aid, the
term ‘device’ would only describe a more high-tech solution. An electronic
communication aid can be a dedicated device built for that job, which does nothing
else, or it can be a standard computer running specialist communication aid software as
well – this includes Apple tablets which are increasingly being used to help people
communicate.

Communication Strategies

Communication is the exchange of information between a sender and a receiver. It

used to be that you only had to worry about the way you communicated face-to-face or on
paper. Technology has changed this completely. It is important for people to take into account
every aspect of how they are relaying information. This is where communication strategies
come into play. Communication strategies are the blueprints for how this information will be
exchanged.
Types of Communication Strategies

Communication strategies can be verbal, nonverbal, or visual. Integrating all the strategies
together will allow you to see the most success. This allows a business to meet employee
needs and increase workplace knowledge.
 Verbal communication strategies can be broken down into the two categories of
written and oral communication. Written strategies consist of avenues such as e-mail,
text, and chat. Examples that fall into the oral category are phone calls, video chats,
and face-to-face conversation.

 Nonverbal communication strategies consist of mostly visual cues, such as body

language, facial expressions, physical distance between communicators, or the tone of
your voice. These cues are typically not intended. However, it is important to realize the
message you are sending. Otherwise, you may be saying one thing, yet the receiver is
hearing another.

 Visual communication strategies can be seen through signs, web pages, and
illustrations. These strategies are used in the workplace to draw attention and provide
documentation. Human resources are required to post certain visuals throughout the
workplace to comply with safety laws.

Online Communication Tools

The digital era introduces us to a variety of tools used to communicate and collaborate.
The following resource introduces a few of the most popular technologies used to
communicate on and over the web.

Forums
Online forums have several names: forums, bulletin boards, discussion boards,
discussion groups, etc. They are basically a place for users to post questions or comments.
Other users then reply to these posts to create an online discussion. The discussion posts are
stored and sorted chronologically to form threads.

There are many programs that can be used to create forums, and the accessibility of
these varies widely.

Chats
Chats are real-time online text conversations. They are usually conducted in one of
three ways:

 Web-based: These chats are accessed through a normal browser, such as the chat feature
in Gmail. The screen, or a portion of the screen, will refresh regularly. This has the potential
 to be very accessible, since the output is HTML. Most older online chats were Java-based
and most newer ones are AJAX-based.
 Instant messenger: Users communicate using a downloadable messaging program, such
as MSN Messenger or AOL Instant Messenger. Most of the latest-generation instant
messaging clients can be made relatively accessible.
 Internet Relay Chat (IRC): IRC is not so much a chat as a protocol (or set of rules) for
internet chat. Users usually use a client (external program) to connect to an IRC server, so
the accessibility of IRC depends, to a great extent, on the accessibility of the client. IRC
tends to be used by a more technical audience.

Whiteboards
Many electronic whiteboards exist allowing users to draw, write and collaborate using
an interface that simulates a physical whiteboard. Whiteboards are by nature full of
accessibility barriers, many of which will be very difficult, or even impossible, to overcome.

Voice Over IP
Voice over IP, or VoIP, is a term used to describe a voice conversation that takes place
over an internet connection instead of a traditional phone line. Many large organizations use
VoIP in place of a conventional phone line, often without the user recognizing the difference.
VoIP calls can also be made over a computer, usually with a USB headset or handsets.

As digital natives who now have the power to reach other people from faraway places,
you are now challenged to know more about others when you communicate with them.
Individuals from different backgrounds and cultures have distinct differences in
communicating with others.

Though English is, most of the time, used as a language of international, cross-cultural
communication there are still notable disparities in the communication styles across cultures.
One of which is the difference in communicating nonverbally in high-context and low-context
cultures.

High-context cultures are highly dependent on nonverbal communication and the

context in which the communication is taking place. In contrast, low-context cultures are
characterized heavily by verbal communication and the communication tends to be more
direct in style.
Activity 2

Let’s log in to our social media accounts! Look for a post on social media about a social
issue with global reach and impact. Fill in the required inputs in the table below.

Give a background of the social issue:

If you were to provide a comment about the issue, Copy or screenshot and paste 3 or 4 comments
what would it be? given by non-Filipinos on the issue.

Compare and contrast your comments and those of the non-Filipinos.

_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
Follow-up questions

1. Did you ever have an opportunity to interact with people from different backgrounds
using online communication tools like chat or videoconferencing? Briefly describe your
experience.
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_______________________________________________________________________

2. What were the challenges you encountered when conveying your messages?
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_______________________________________________________________________

3. How did the online communication tool help you convey your message?
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_______________________________________________________________________

4. What specific strategies did you use to make the communication process effective?
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
_______________________________________________________________________

Activity 3

1. Create a one-minute informative audio-visual presentation.

2. You may use any online tools to create your presentation.
3. Be sure to consider the target audience in planning and developing your output.
4. Each group must assign one presenter during the scheduled synchronous discussion
and presentation of outputs for this unit module.
5. Visit/check the digital classroom for the schedule when to go online.
Group 1
Topic : Proper Waste Management
Target Audience : Elementary Students

Group 2
Topic : Proper Waste Management
Target Audience : College Students

Group 3
Topic : Ways to Conserve Water
Target Audience : Teenagers

Group 4
Topic : Ways to Conserve Water
Target Audience : Parents

Group 5
Topic : A Glimpse of the Filipino Culture
Target Audience : Filipinos

Group 6
Topic : A Glimpse of the Filipino Culture
Target Audience : Non-Filipinos

Your output will be rated based on these criteria:

Relevance of Content to the Topic - 30%

Appropriateness of Content to the Target Audience - 40%
Technical Elements & Quality -30%
Grammar & Mechanics -20%
TOTAL 100%

References
What are Communication Strategies? Retrieved from https://study.com/academy/lesson/what-
are-communication-strategies-definition-types-examples.html. Retrieved on July 20,
2020.