Professional Documents
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BUSINESS
PLAN FOR
A
NUTRITION
CLINIC
Anthony N.K.
Anthony N.K.
BUSINESS NAME:
BUSINESS LOGO:
ADDRESS: 48100-20100.
TELLEPHONE: 0706176144/0763176144.
BUSSINESS PLAN FOR: Opening a consultation and nutrition clinic in Nakuru town.
WEBSITE: www.herosclinic.ac.ke
Table of Contents
1.0 EXECUTIVE SUMMARY................................................................................................................4
1.1 Objectives.......................................................................................................................................4
1.1.1 AFTER TEN YEARS..............................................................................................................5
1.2 Mission...........................................................................................................................................5
1.3 Keys to Success..............................................................................................................................5
1.3.1 Patients....................................................................................................................................5
1.3.2 Staff and Office Organization..................................................................................................5
1.3.3Finances....................................................................................................................................5
1.3.4 Marketing and Sales................................................................................................................6
2.0 BUSSINESS DETAILS......................................................................................................................6
2.1 BUSINESS LEGAL REQUIREMENTS........................................................................................6
2.2 BUSINESS RESOURCE REQUIREMENTS................................................................................6
2.3 BUSINESS IDEA...........................................................................................................................6
2.4 PURPOSE OF THE BUSINESS....................................................................................................7
3.0 SALES AND MARKETING..............................................................................................................7
3.1 TRENDS IN THE WORLD MARKET..........................................................................................7
3.2 UNIQUENESS OF MY BUSINESS..............................................................................................7
3.3 PROFILING CUSTOMERS..........................................................................................................7
3.4 PREFERENCE ABOUT MY CUSTOMERS.................................................................................8
3.5 CUSTOMER ATTENDANCE EXPECTATION............................................................................8
3.6 COMPETITORS MARGIN...........................................................................................................8
3.7 MANAGING COMPETITION......................................................................................................9
3.8 MANAGING RISKS.....................................................................................................................9
3.8.1AVAILABLE RISKS................................................................................................................9
3.8.2 MANAGEMENT OF AVAILABLE RISKS............................................................................9
4.0 PRICING............................................................................................................................................9
4.1 PRICING MENUS.........................................................................................................................9
4.2 PRICE COMPARISON WITH MY COMPETITORS.................................................................10
4.3 REASONS FOR THE DIFFERENCE..........................................................................................10
5.0 PROMOTION AND ADVERTISEMENT OF BUSINESS..............................................................10
Anthony N.K.
Anthony N.K.
I will focus on diagnosing and treating conditions of all ages while emphasizing preventative
nutrition care and the overall health and wellness of my patients. The clinic will utilize new
equipment and a trained staff that will be able to optimize the care of each patient. I understand
that there are many factors that can affect health, including exercise, diet, environment and
heredity. Heros Nutrition and Consultation Clinic will try to provide the most comprehensive
nutrition care possible in order to optimize the care and well-being of each patient.
I will also carry out minor procedures in my office, but only after both risks and benefits have
been explained and understood and written consent has been obtained from the patient. I will
refer patients, when appropriate, to specialists and/or to hospitals for tests, further treatment
and therapy.
I will be assisted by various employees as stated in the plan. Ongoing training and support for
these employees will be provided by Kenya Nutritionist and Dietetics Council Every Year.
I will use all my experience and knowledge to create a successful and profitable practice. I will
leverage the years I spent in solo practice elsewhere to help model my new business. My past
experience in conjunction with my progressive and diversified approach to each patient will
allow me to rapidly grow a large and devoted patient base. “A goal without plan is just a wish.”
By Antoine de saint.
1.1 Objectives
The objectives for the 3 years of operation include:
Anthony N.K.
1.2 Mission
The mission of Heros Nutrition and Consultation clinic is to promote the health and well-being
of the local population by providing accessible, high-quality nutrition care for people of all
ages. It is committed to providing services that will exceed the expectations of our patients,
resulting in a successful and profitable business.
1.3.1 Patients
I. Focus on patient care
II. Educate patients on the importance of preventative care
III. Educate patients as to the importance of yearly check-ups
IV. Implement an aggressive and accurate recall system in which to remind patients to have
regular check ups
1.3.3Finances
I. Keep a low overhead
II. Optimize the number of patients we can see in a hour while providing quality nutrition
care
III. Use the latest in electronic billing and/or utilize an outside billing company
Anthony N.K.
1. Land resource.
2. Human resource.
3. Finance resource.
an affordable rate. This business also aims at 80% eradication of unemployment in the world
today.
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Table I
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3.8.1AVAILABLE RISKS
I. Low number of profiling customers.
II. Employees might resign to leave to where they is a big pay.
4.0 PRICING
Pricing is in consideration of various costs which include.
I. Intended profit
II. Material cost.
III. Labor costs.
IV. Overhead cost.
V. Flexibility of the clients.
VI. Trends in the market.
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Anthony N.K.
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6.1 LEADERSHIP
6.1.1.2Qualifications
Bachelor degree in FOOD NUTRITION AND DIETETICS.
Have knowledge in entrepreneurship
Have a working experience of at least two years
6.1.2.2 Qualifications
Should have a higher diploma in data administration or other related field
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6.1.3.2 Qualifications
Should be a graduate with a diploma in accounts
Must be computer literate
6.1.4.2 Qualifications
Diploma in information communication technology
Have knowledge in computer packages and printing.
Good working relationship and socialization power.
6.1.5 DIETITIAN/NUTRITIONIST
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6.1.5.2 Qualifications
Completed PHD studies.
Undergone 12 months internship with a recognized body.
Should be 35 yrs and above.
Should be computer literate.
Experience in a hospital set up for two years.
6.1.6 RECEPTIONIST
6.1.6.2 Qualifications
Should have a diploma in business administration.
Should be fluent in English and Kiswahili.
Should be 35 years and below.
At least 1 year experience.
6.1.7.2 Qualifications
KCSE mean grade of D
Good knowledge of English and Kiswahili
Be below 35 years of age
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6.2.1 RECRUITMMENT
This is the mandate of the general manager; recruitment will depend on the efficiency delivery
to the customers. The employees to be employed should meet the required criteria with no
favor, despotism or any other means expect professionalism. They should be ready to work,
self motivated and goal oriented. After application, the shortlisted candidates will be
interviewed.
6.2.2 TRAINING
The newly employed employees will undergo through an orientation inform of training. This
will familiarize them with the norms of the business set up. This will be done before they
officially report to work. The general manager will have to conduct session of learning after
every six months to have updates on the modern world advancements.
7.1 STAFF
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18
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- Constant change of
source suppliers.
Table IX
ITEM/RESOURCE COST(Ksh)
PREMISES 6,000,000
MACHINERY 189,300
HUMAN RESOURCE 320,000
PROMOTION AND ADVERTISEMENTS 50,000
LEGAL REQUIREMENTS 50,000
Table X
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Profit = 1,710,000-1,110,000
Profit = 800,000
Equity bank will give me humble time to repay the loan. According my customer level in the
bank, I can borrow up to 50,000,000.
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TBA = 3109000.00
= 424329.00(1st 2 years)
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3. (3) Above, Installation of high sequential money signatories and profits accountability
to avoid entrusting one person. Do away with dishonest employees
4. (4) Above, install high security systems within the premises; including CCTVs and
highly trained personnel in matters security.
9.3 References
1. Harvard review business magazine.
2. Edison Institute of Nutrition; creating a business plan for nutrition clinic.
3. Institute of Medicine; Food and Nutrition Board. 2015. Op.cit.
4. HANDBOOK OF BUSINESS FINANCE and CAPITAL SOURCES by Dileep Rao.
5. VENTURE FEASIBILITY PLANNING GUIDE, Jeffrey Shuman, Natick MA: Lord
publishing Inc. 2009
Anthony N.K.