Dear Students,

I trust this finds you well.

PLEASE NOTE: LECTURERS CANNOT ASSIST IN ADMINISTRATIVE

MATTERS!!

These include:

1. Applications for remark of an exam,

2. Purchasing of exam scripts,

3. Viewing of exam scripts,

4. Aegrotat exams,

5. A supplementary exam,

6. Zero marks for an exam,

7. Cancelled or rejected exam scripts,

8. ICT or Finance related matters,

9. Assessment mark queries,

10. Disciplinary flagged.

Please see below a list of administrative departments that you may email for
assistance:

DEPARTMENT EMAIL
Allocation of fees: susdepid@unisa.ac.za
AME (Access and Matriculation Exemption) enquiries ame@unisa.ac.za
Application enquiries for undergraduates applications@unisa.ac.za
Application enquiries for honours hons@unisa.ac.za
Application enquiries for masters and doctoral mandD@unisa.ac.za
Application enquiries for postgraduate diploma PGD@unisa.ac.za
Assignment enquiries assign@unisa.ac.za
Audit of qualifications dsar-fiaudit@unisa.ac.za
Data related enquiries dataqueries@unisa.ac.za
Despatching of study material enquiries despatch@unisa.ac.za
Exam enquiries exams@unisa.ac.za
Exam enquiries for Aegrotat concerns aegrotats@unisa.ac.za
Exam remark remark@unisa.ac.za
Exam script purchase purchasescript@unisa.ac.za
FI concession ficoncessions@unisa.ac.za
 Finance related enquiries finan@unisa.ac.za
Finance related enquiries for regions finregions@unisa.ac.za
General application or registration enquiries study-info@unisa.ac.za
Graduation enquiries gaudeamus@unisa.ac.za
Library accounts enquiries (accounts more than 60 days lib-finance@unisa.ac.za
overdue)
Library financial enquiries (overdue material/replacement of library-fines@unisa.ac.za
lost books)
Library general service enquiries library-enquiries@unisa.ac.za
myLife enquiries myLifeHelp@unisa.ac.za
myUnisa enquiries myUnisaHelp@unisa.ac.za
NSFAS DSF-NSFAS@unisa.ac.za

Please take note that all students have been notified to use the MyLife e-mail
account to communicate with the university and members of staff may
therefore only address student enquiries received from a MyLife e-mail
account. This is also stipulated in the Unisa rules for students. We cannot
assist if you email us from your private mailing address.

Refer enquiries only to the email address provided, without including other email
addresses not relevant to the enquiry. Also do not copy in the lecturers as we have
no power to assist in these matters.

ALWAYS CAPTURE ONLY YOUR STUDENT NUMBER IN THE SUBJECT LINE

WITH ALL EMAILS TO THE UNIVERSITY.

Wishing you the best, God bless, and warm regards,

Mrs Taljaard