Send your enquiry to the correct e-mail

address
We are aware that students share Unisa staff and management e-mail addresses and that students use these e-
mail addresses for enquiries. We remind you that if you have a Unisa enquiry or need assistance, you
must send your enquiry to the correct e-mail address and not to individual staff members or members of
management. This will ensure that you get the necessary feedback timeously.
Departments deal with enquiries related to their area of work. If you send your enquiry to the wrong
department or to individual members of staff (or even groups of staff), who then need to forward your e-mail to
the correct department/e-mail address, there will be a delay before you receive feedback. Llist of enquiry e-mail
addresses:

Specific contact details for student assistance

and service

The Unisa SCSC will be open from Monday – Friday: 08:00 – 19:00 and Saturdays: 08:00 –
14:00

IMPORTANT:
 If you send an e-mail directly to a Unisa e-mail address, insert your student number in the subject
line to effect the correct routing to an advisor for processing.
 Please check the list carefully and send an enquiry to one e-mail address only. This will ensure that
there is no confusion as to who must respond, thereby preventing unnecessary delays in the
response or the email portrayed as spam.
 Students should only forward enquiries to the Registrar and Deputy Registrar in instances where
those enquiries could not be resolved at other levels.

General resources: websites, and general SMS, fax

and e-mail enquiries
A number of administrative processes, including the convenience of fee payments and information about
examinations are available on the following platforms:
  All application, registration and study-related information is available on the Unisa corporate website
in both web and mobi formats.
o Unisa website (http://www.unisa.ac.za)
 The myUnisa website.
o myUnisa (https://my.unisa.ac.za/)
 Fax enquiries to 012 429 4150

Information Services Division

Type of enquiry E-mail Telephone

Student misdirected enquiries and FAQs enquire@unisa.ac.za 0800 00 1870

myUnisa & myLife

Type of enquiry E-mail Telephone

myUnisa myUnisaHelp@unisa.ac.za 012 429 3111 (Option 2)

myLife myLifeHelp@unisa.ac.za

Student Admissions and Registrations

Type of enquiry E-mail

General applications and registration queries study-info@unisa.ac.za

Postgraduate diplomas and Honours degrees sciencehons@unisa.ac.za

Master's and doctoral qualifications mandd@unisa.ac.za

College of Science, Engineering & Technology scientia@unisa.ac.za

AND
College of Agriculture & Environmental Sciences

International students international@unisa.ac.za

Exemptions adhoccredits@unisa.ac.za

Access and matriculation exemption ame@unisa.ac.za

Re-admissions study-info@unisa.ac.za
 Student Assessment Administration
Type of enquiry E-mail

General assignment enquiries assign@unisa.ac.za

Student enquiries in respect of examination venues and examination invigilationandvenues@unisa.ac.za

invigilators

Assignment Administration
Type of enquiry E-mail Telephone

General assignment enquiries assign@unisa.ac.za

011 471 3170

011 471 2764

Examination Administration
Type of enquiry E-mail Telephone

Examinations aegrotats@unisa.ac.za
exams@unisa.ac.za
examdisabled@unisa.ac.za
examadmission@unisa.ac.za
examinternational@unisa.ac.za
remark@unisa.ac.za
purchasescript@unisa.ac.zaresexcoord@unisa.ac.za

Examination Venue and 011 471 3174

Invigilation Administration

011 471 2375

College of Agriculture & aegrotats@unisa.ac.za 011 471 2928

Environmental Sciences exams@unisa.ac.za
AND examdisabled@unisa.ac.za
College of Science, Engineering examadmission@unisa.ac.za 011 471 3121
and Technology examinternational@unisa.ac.za
remark@unisa.ac.za
purchasescript@unisa.ac.za
 Finance, Student Funding and Study Material
Section Type of enquiry E-mail Telephone

Finance

Debtors Student account enquiries finan@unisa.ac.za 012 429 2441 / 4299

Student Funding

General Student Funding enquiries chabawf@unisa.ac.za 012 441 5609

General Student Funding enquiries letsomp@unisa.ac.za 012 441 5600

Study Material

Despatch Despatch enquiries despatch@unisa.ac.za

Thelma Mangena Despatch Enquiries Supervisor Mangemt@unisa.ac.za 011 471 3688

Nkadimeng Lebone Despatch Enquiries Supervisor Nlebone@unisa.ac.za 011 471 2276

Ms A Clarke Despatch Enquiries Supervisor aclarke@unisa.ac.za 011 471 3712

All college-specific enquiries

Type of enquiry E-mail Telephone

College of Agriculture & caesenquiries@unisa.ac.za 011 670 9351

Environmental Sciences 011 471 3647

ngcobpn@unisa.ac.za 011 471 3296

College of Science, Engineering & Technology cset@unisa.ac.za or 011 670 9228

scientia@unisa.ac.za

College of Graduate Studies ucgs@unisa.ac.za 012 429 4644

Regional centres
Name / Region Type of enquiry E-mail Te

Eastern Cape

Mr MJ Nkgoang Nkgoamj@unisa.ac.za 04

Student Administration Port Elizabeth PE-Registration@unisa.ac.za

Student Administration East London EL-Registration@unisa.ac.za 04

Student Administration Mthatha MTH-Registration@unisa.ac.za 04

Academic & Tutorial Support (PE) PE-Tutorials@unisa.ac.za 04

Academic & Tutorial Support (EL) EL-Tutorials@unisa.ac.za 04

Academic & Tutorial Support MTH-Tutorials@unisa.ac.za 04

(Mthatha)

Student Counselling Services EL-Counselling@unisa.ac.za 04

MTH-Counselling@unisa.ac.za 04
PE-counselling@unisa.ac.za 04

EL Library Services elonlib@unisa.ac.za 04

PE Library Services pelib@unisa.ac.za 04

EL Computer Lab el-computerlab@unisa.ac.za 04

Gauteng

Hub (Mrs M Masalesa) gautengtl@unisa.ac.za 01

24

Sunnyside Learning Centre gautengtl@unisa.ac.za 01

58
Name / Region Type of enquiry E-mail Te

Unisa Science Campus in Florida.GR@unisa.ac.za 01

Florida

Vaal Vaal_GR@unisa.ac.za 01

Ekurhuleni Ekurhuleni.GR@unisa.ac.za 01
93

Johannesburg Johannesburg.GR@unisa.ac.za 01

KwaZulu-Natal

Mr B Dlamini querieskzn@unisa.ac.za 03

Durban hub General enquiries 03

North Eastern Region

Prof Moloko Sepota Management, governance, sepotmm@unisa.ac.za or mafumjt@unisa.ac.za 01

stakeholder relations and matters of
a strategic nature

Giyani Student support and general queries giyani@unisa.ac.za 01

Makhado Student support and general queries makhado@unisa.ac.za 01

Middelburg Student support and general queries middelburg@unisa.ac.za 01

Nelspruit Student support and general queries nelspruit@unisa.ac.za 01

Polokwane Student support and general queries polokwane@unisa.ac.za 01

Midlands

Mr MM Kokong mduma@unisa.ac.za 01

Rustenburg Regional Hub rustenburg@unisa.ac.za 01

88

Bloemfontein Regional bloemfon@unisa.ac.za 05

Service Centre

Kimberley Regional Service kimberle@unisa.ac.za 05

Centre
 Name / Region Type of enquiry E-mail Te

Kroonstad Regional Service kroonsta@unisa.ac.za 05

Centre

Mafikeng Regional Service mafikeng@unisa.ac.za 01

Centre

Potchefstroom Regional potchefs@unisa.ac.za 01

Service Centre

Western Cape

Dr KI Jacobs capetown@unisa.ac.za

Cape Town Campus Student Administration capetown@unisa.ac.za 02

Se

Cape Town Campus Academic Support ctntut@unisa.ac.za 02

Se

Cape Town Campus Counselling cptcounselling@unisa.ac.za 02

Se

Cape Town Campus Main Library ctnlib@unisa.ac.za 02

Se

Cape Town Campus Mobile Library ctnmob@unisa.ac.za 02

Se

George george@unisa.ac.za Off

Ethiopia

Ms. Seble S. Tadesse Student administration tadesss@unisa.ac.za +2

Ms. Gelilawit B. Mekonnen Student administration mokongb@unisa.ac.za +2

Ms. Zeyneba E. Ahmed Student administration ahmedze@unisa.ac.za +2

Ms. Yerasework K. Hailu Director’s Office hailuyk@unisa.ac.za +2

0800 00 1870
Directorate: Student Assessment Administration
N N Manager CAES & CSET Pretoria Gauteng 011 471 govenn@unisa.ac.za
Govender and 3562
Florida

P Mokoena P Supervisor CAES & CSET Pretoria Gauteng 011 471 mokoept@unisa.ac.za
and 3668
Florida

ME Vosloo M Assessment CAES & CSET Pretoria Gauteng 011 471 mvosloo@unisa.ac.za
Advisors and 2928
Florida

P P Assessment CAES & CSET Pretoria Gauteng 011 471 pneswisw@unisa.ac.z

Neswiswi Advisors and 3466 a
Florida

B Molefe B Assessment CAES & CSET Pretoria Gauteng 011 471 bmolefe@unisa.ac.za
Advisors and 3121
Florida

M Johnson M Assessment CAES & CSET Pretoria Gauteng 011 471 mstopfor@unisa.ac.za
Advisors and 3321
Florida

H H Assessment CAES & CSET Pretoria Gauteng 011 471 hmotlele@unisa.ac.za

Motleleng Advisors and 3064
Florida

G G Assessment CAES & CSET Pretoria Gauteng 011 471 gkoekemo@unisa.ac.

Koekemoer Advisors and 2629 za
Florida

V Lewis V Assessment CAES & CSET Pretoria Gauteng 011 471 vlewis@unisa.ac.za
Advisors and 3175
Florida

R Lebelo R Assessment CAES & CSET Pretoria Gauteng 0116709 lebelkr@unisa.ac.za

Advisors and 740
Florida

C Botha C Supervisor Special Needs Pretoria Gauteng 012 429 bothac@unisa.ac.za

Students and 613
Arrangements Florida
 C Bafedi C Assessment Special Needs Pretoria Gauteng 012 429 bafedcn1@unisa.ac.za
Advisors Students and 2251
Arrangements Florida

V Bila V Assessment Special Needs Pretoria Gauteng 012 429 bilanv1@unisa.ac.za

Advisors Students and 3622
Arrangements Florida

D Kitching D Assessment Special Needs Pretoria Gauteng 012 429 kitchd@unisa.ac.za

Advisors Students and 2174
Arrangements Florida

Generic Email addresses

exams@unisa.ac.za for Examinations
aegrotat@unisa.ac.za for AEGROTAT
remark@unisa.ac.za for remarks
purchasescript@unisa.ac.za for purchasing a script

Regional Services
Eastern Cape Region

Gabavana Lumka Supervisor Regional East London Eastern 043 709 0125
Student Services Cape
Admin

Daniels Sharnaz Supervisor Regional Port Elizabeth Eastern 041 392 0110
Student Services Cape
Admin

Mdlalose Percy Supervisor Regional Mthatha Eastern 047 504 1304

Student Services Cape
Admin

Gauteng Region

Buthelezi Adelaide Student Regional Vaal Gauteng 016 455 6302

Admin Services
Advisor

Ncube Keitsiswe Administrative Regional Sunnyside Gauteng 012 441 5756

Officer Services

Molele Khashane Student Regional Ekurhuleni Gauteng 011 845 9336

Admin Services
Advisor
Mabelane Ivonne Administrative Regional Florida Gauteng 011 471 2111
Officer Services

Bopape Mamphasa Administrative Regional Johannesburg Gauteng 011 630 4509

Officer Services

KwaZulu-Natal

Dlamini Brian Manager Regional Durban KwaZulu 031 335 1715

Student Services Natal
Admin

Ncube Ntombifikile Supervisor Regional Durban KwaZulu 031 335 1701

Student Services Natal
Admin

Moodley Preia Supervisor Regional Durban KwaZulu 031 335 8141

Student Services Natal
Admin

Kubheka Khethiwe Supervisor Regional Durban KwaZulu 031 335 1714

Student Services Natal
Admin

Nomsuka Ncedisa Supervisor Regional Durban KwaZulu 031 335 8142

Student Services Natal
Admin

Naicker Rageshini Supervisor Regional Durban KwaZulu 031 335 1786

Student Services Natal
Admin

Luthuli Siyanda Supervisor Regional Pietermaritzburg KwaZulu 033 355 1726

Student Services Natal
Admin

Mususumeli Mbangiseni Regional Regional Richards Bay KwaZulu 035 780 0569
Office Co Services Natal
ordinator

Ntombifikile Mhlongo Regional Regional Newcastle KwaZulu 034 314 9935

Office Co Services Natal
ordinator

Midlands Region
Mavhungu Freddy Regional Regional Potchefstroom Midlands 018 294 9052
Office Co Services
ordinator

Qelesile Mildred Regional Regional Mahikeng Midlands 018 391 0356

Office Co Services
ordinator

Morapedi Donovan Superviisor Regional Boemfontein Midlands 051 411 0451

Services

Louw Maria Regional Regional Kimberley Midlands 053 830 4971

Office Co Services
ordinator

Buys Kamogelo Regional Regional Kroonstad Midlands 056 216 1970

office Services
Coordinator

Mabele Portia Superviisor Regional Rustenburg Midlands 014 594 8807

Services

North Eastern Region

Masilana Kgomotso Student Regional Polokwane Limpopo 015 290 3448

Admin Services
Assistant

Nkuna France Student Regional Polokwane Limpopo 015 290 3413

Admin Services
Advisor

Mokalapa Ziphorah Student Regional Giyani Limpopo 015 811 5884

Admin Services
Advisor

Phooko Brian Student Regional Makhado Limpopo 015 519 9785

Admin Services
Advisor

Kemsley Sharon Student Regional Middelburg Mpumalanga 013 243 6933

Admin Services
Advisor

Sekatana Brenda Student Regional Nelspruit Mpumalanga 013 756 0923

Admin Services
Advisor
Western Cape

Kruger Marlo Student Regional Parow Western 021 936 4110

Admin Services Cape
Advisor

Laubscher Yolande Student Regional Parow Western Cape 021 936 capetown@unis
Admin Services 4137
Advisor

Finance
AOD inbox Finance: Student Muckleneuk Gauteng 012 429 3821
debtors section

Finance Finance: Student Muckleneuk Gauteng 012 429 3821

inbox debtors section

Regions Finance: Student Muckleneuk Gauteng 0116709333

inbox debtors section

Susdepid Finance: Student Muckleneuk Gauteng 012 429 3998

debtors section

NB: FOR EXECUTIVE ESCALATIONS: STUDENT ACCOUNTS QUERIES (excluding NSFAS)

Malapane Seale Debtors Finance: Student Muckleneuk Gauteng 012 429 3821
Manager debtors section

Khwela Refiloe Director: Finance: Student Muckleneuk Gauteng 012 429 2294
Revenue and debtors section
Treasury
Management

NB: FOR EXECUTIVE ESCALATIONS: STUDENT PAYMENT QUERIES

Thobakgale Hlahledi Bank Recon Finance: Student Muckleneuk Gauteng 012 429 3998
Supervisor debtors section

Khwela Refiloe Director: Finance: Student Muckleneuk Gauteng 012 429 2294
Revenue and debtors section
Treasury
Management

Graduations
Ungerer Tania Supervisor Graduations Pretoria Gauteng 012 429 2331

Radingwana Tiny Supervisor Graduations Pretoria Gauteng 012 429 2657

Mogohloane Porciah Supervisor Graduations Pretoria Gauteng 012 429 8850

Machaba Kenny Supervisor Graduations Pretoria Gauteng 012 429 2718

Monyae Kagiso Supervisor Graduations Pretoria Gauteng 012 429 8804

Hall Cheryse Graduations Graduations Pretoria Gauteng 012 429 8927

Officer

Ekurhuleni.GR@unisa.ac.za
Last modified: 2021/02/11