Topic 29: You have just received an email from a manager of the restaurant after celebrating a

birthday party there. In his email, he asked you some relevant questions:

 Are you satisfied with food and drink which the restaurant served?

 Are you fond of the service and atmosphere at the restaurant?

If there are any suggestions, please tell the restaurant to improve and surmount?

Write a letter to answer the restaurant’s manager.

Dear Sir or Madam,

Thank you for your mail. How are you? I am writing this letter to express my gratitude for the service
you offered. The first, I am satisfied with the food and drink that the restaurant serves, I found the
food at the restaurant to suit my taste and preferences, it was very delicious and flavorful. Besides,
the drink is also very fresh and delicious. The second, I am very satisfied with your restaurant’s
service, I had a really fun and interesting birthday party at the restaurant. It was one of the most
memorable birthday events in my life and your staff made it even more special by offering a
complimentary birthday cake.

However, I have a suggestion to make. You might think about introducing some discount cards or
offering some restaurant discounts to people in the neighborhood. I believe this will make our dining
out more budget-friendly.

Hopefully, this information is useful for you to make a right decision wisely in developing this
restaurant.

I look forward to hearing from you soon.

Best wishes, (đậu nhe má)