Webster Machoka Nyamweya Your Account Number: A-06DB29A2

Apt. 56 Bill Reference: 159932285 (29th Jan. 2024)

Bridgewaterstreet 1 Lymm
WA13 OAB
Your estimated annual cost
£1,079.64 a year for electricity
£620.25 a year for gas
This is an estimate based on your expected
annual energy usage, and your current tariff

Your energy account rates, charges and discounts, including VAT.

Actual billings will vary depending on your
usage and tariff selection. More information about
your current tariff can be found overleaf.

29th Jan. 2024 - 10th Feb. 2024

Could you pay less?
Remember - it might be worth thinking about
switching your tariff or supplier.
On 2nd Feb. 2024 your previous balance was £148.88
For your electricity (on meter point 1414143360000) You’re on our
cheapest electricity tariff of its kind. You could save
£57.25 a year by switching to Loyal Octopus 12M Fixed,
but it may involve changing how you pay, your meter
1. We have charged you
setup or different terms to your current tariff. Contact
Based on your meter readings. our team to find out more.
For your gas (on meter point 2511926208)
VAT included.
You’re on our cheapest gas tariff of its kind. You could save
£32.24 a year by switching to Loyal Octopus 12M Fixed, but it
Electricity 29th Jan. 2024 - 10th Feb. 2024 - £66.02 may involve changing how you pay, your meter setup or
Gas 29th h Jan 2024 – 10th Feb. 2024 - £20.14 different terms to your current tariff. Contact our team to find
out more.
ll gas? Call 0800 111 999
Power cut? Call 105 to get help
Your Electricity Distributor is: Western
Power Distribution (0800 678 3105)
On 10th Feb. 2024 your new balance is £62.72

Octopus Energy Limited

W octopus.energy
E hello@octopus.energy
P 0333 344 2268
Em
erg
enc
Registered Office Registered in England & Wales No. 09263424
y
UK House, 5th floor, 164-182 Oxford Street, VAT Number: 358672751
nu London, W1D 1NN
mb
Contacting us
ers Contact us by email and get a response within hours. Of course, if you need to you can also get a
Shold of us on the phone, or even by post. Email: hello@octopus.energy
m
Phone: 0808 164 1088
e
Trading office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN
 Please don't hesitate to Octopus Energy Limited Registered Office
contact us if you've any Your Account Number: A-06DB29A2
questions, comments, or Bill Reference: 159932285 (10TH Feb. 2024)
complaints.
Advice and complaints
How much did Contact Citizens Advice if you need help with an energy problem - for example with your bills or
meters, or if you're struggling to pay for the energy you use. They're the official source of free and
you use? independent energy advice and support.
Your average electricity
usage during this bill Go to: citizensadvice.org.uk/energy or call their
period was 5.43 consumer service on 0808 223 1133 Mon to Fri,
kWh/day. 9am-5pm

Your average gas usage If you feel that our service has not met your expectations, please get in touch so we can put things
during this bill period right:
was 5.05 kWh/day. First: Contact our team.
Please visit our website Then: If an advisor is not able to resolve your query, you can ask for it to be escalated to a specialist
for advice on how to or team leader as appropriate.
save energy in your Finally: If you're still not happy with our decision, you can contact our Operations Manager for an
home. independent review, and you will receive a reply within 5 working days.
If you have followed the above steps, but your complaint remains unresolved after 8 weeks you can
contact the Energy Ombudsman on 0330 440 1624 or at www.energyombudsman.org. This is a free
and independent service whose decisions we must abide by.
You can read our complaints policy on our website.

Registered in England & Wales No. 09263424

W octopus.energy
E hello@octopus.energy
P 0333 344 2268
UK House, 5th floor, 164-182 Oxford Street, VAT Number: 358672751
London, W1D 1NN