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Octopus Energy Statement 2024-04-05
Octopus Energy Statement 2024-04-05
Octopus Energy Limited Registered Office Registered in England & Wales No. 09263424
W octopus.energy UK House, 5th floor, 164-182 Oxford Street, VAT Number: 358672751
E hello@octopus.energy London, W1D 1NN
P 0808 164 1088
Your Charges In Detail
1 801 1 About Your Tariff
Electricity Supply number S 1170000449003 Prices do not include VAT unless otherwise noted.
1 801 1
Electricity Supply number S 1170000449003 About Your Tariff
Prices do not include VAT unless otherwise noted.
Supply Address: Apartment 11 Navigation House 97 Foleshill Road,
Coventry, West Midlands, CV1 4LN
Electricity
Postcode area alpha identifier: Q Tariff Name Flexible Octopus
Flexible Octopus (1st April 2024 - 4th April 2024) Product Type Variable
Payment Method Direct Debit
Energy Charges for Meter 17P7342712
Unit Rate 22.64p/kWh
1st Apr 2024 6975.8 Smart meter reading Standing Charge 51.37p/day (£187.50/year)
5th Apr 2024 6986.2 Smart meter reading Price Guaranteed Until Not applicable
Early Exit Fee None
Energy Used 10.4 kWh @ 22.64p/kWh £2.34
Estimated Annual Usage 962.4 kWh
Standing Charge 4 days @ 51.37p/day £2.05
£74.17
Total charges for bill
Octopus Energy Limited Registered Office Registered in England & Wales No. 09263424
W octopus.energy UK House, 5th floor, 164-182 Oxford Street, VAT Number: 358672751
E hello@octopus.energy London, W1D 1NN
P 0808 164 1088
Contacting us Your Account Number: A-43BF88DE
Bill Reference: 193938565 (5th April 2024)
Contact us by email and get a response within hours.
Of course, if you need to you can also get a hold of us
Advice and complaints
on the phone, or even by post.
Contact Citizens Advice if you need help with an
Email: hello@octopus.energy energy problem - for example with your bills or
Phone: 0808 164 1088 meters, or if you're struggling to pay for the energy
you use. They're the official source of free and
Trading office: UK House, 5th floor, 164-182 Oxford
independent energy advice and support.
Street, London, W1D 1NN
Go to: citizensadvice.org.uk/energy or call their
Please don't hesitate to contact us if you've any
consumer service on 0808 223 1133 Mon to Fri,
questions, comments, or complaints.
9am-5pm
How much did you use? Or, if you live in Scotland, you can contact Advice
Direct Scotland for independent help.
Your average electricity usage during this bill period
was 2.69 kWh/day. Go to: advice.scot/contact-us, or call their customer
service on 0808 800 9060 Monday to Friday, 9am to
Please visit our website for advice on how to save 5pm.
energy in your home.
If you feel that our service has not met your
expectations, please get in touch so we can put
things right:
First: Contact our team.
Then: If an advisor is not able to resolve your query,
you can ask for it to be escalated to a specialist or
team leader as appropriate.
Finally: If you're still not happy with our decision, you
can contact our Operations Manager for an
independent review, and you will receive a reply
within 5 working days.
If you have followed the above steps, but your
complaint remains unresolved after 8 weeks you can
contact the Energy Ombudsman on 0330 440 1624
or at www.energyombudsman.org. This is a free and
independent service whose decisions we must abide
by.
You can read our complaints policy on our website.
Octopus Energy Limited Registered Office Registered in England & Wales No. 09263424
W octopus.energy UK House, 5th floor, 164-182 Oxford Street, VAT Number: 358672751
E hello@octopus.energy London, W1D 1NN
P 0808 164 1088