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Council Tax Bill 2023/2024
PO Box 238
Stanley Durham County Council
Co Durham Tel 03000 264 000
DH8 1FP www.durham.gov.uk/counciltax
*The Council Tax attributable to Durham County Council includes a precept to fund adult
social care.
This is in line with Government guidance to help cover the rising costs of social care
services provided to vulnerable adults. Further information on the Council's spending
plans can be found at www.durham.gov.uk/counciltaxleaflets
Cash payments will only be accepted at Post Offices and PayPoint outlets
The Council Tax reference number shown on the front of this notice must be quoted in all
cases to ensure that your account is correctly credited
Direct Debit If you are not already paying in this way please register online at
www.durham.gov.uk/counciltaxonline alternatively contact us on 03000 264 000.
Online Please visit our site at www.durham.gov.uk and go to Do it online, Pay for it,
Council Tax .You can pay by debit/credit card or PayPal.
.
By telephone Call using our 24 hour automated telephone payment service on 0300 456 2771
and have your debit/credit card, Council Tax account number, and a pen and
paper to note your receipt number.
Through Make your payments to Lloyds Bank Plc, account number 51009868 sort code
your bank 30-92-79. Please make sure that you quote only your Council Tax account
number. Remittances for BACS payments should be e-mailed to
suspense@durham.gov.uk.
Post Office There is a barcode on the front of this bill which means it can be taken to any
and PayPoint Post Office or PayPoint outlet where it will be scanned and payment taken.
Payment may also be made by this method if you have an existing payment card.
Please retain your receipt for future reference.
By Post You can send your payment to the following postal address. Please do not send
cash through the post. Cheques should be made payable to Durham County
Council with your Council Tax account number quoted on the reverse.
Please do not hand deliver payments.
Durham County Council, PO Box 253, Stanley, County Durham, DH8 1GF
For enquiries about this bill please email help@durham.gov.uk or call us on 03000 264 000.
If the amount payable has been reduced by a discount, exemption or reduction, and is either
incorrect, no longer applicable, or there has been a change in circumstances, the taxpayer is
required to notify the council within 21 days with the correct information. Failure to do so may result
in a financial penalty.
For adult social care authorities, council tax demand notices show two percentage changes: one
for the overall change attributable to the adult social care precept, and one for the part attributable
to general expenditure.
For information: In line with Data Protection law we may use information you give us to prevent or
detect fraud or other crimes. We may also share it with other Council Services or public
organisations if they need it to carry out their duties. To read our Council Tax privacy notice about
how we use your personal data or for more information about the council's data privacy go to:
www.durham.gov.uk/dataprivacy.