RESUME

RAJA. V.K
Ph No: +918939852217
Email ID: vkraja85@gmail.com

Objective:
Having 12+ years of experience and looking forward to utilizing my technical,
managerial and business skills along with and contribute effectively to the success of
the organization that can render challenging opportunities every day thereby
enhancing my career aspirations.

Current Work Experience

1. Worked as a Manager at Dixon Technologies India Limited, (Manufacturer
of Washing Machines, Televisions, CC TV Camera, LED TV, Mobiles,
Lightings, Bluetooth etc) from April 2022 to Dec’2023..
Roles & Responsibilities:

 Inventory Management:
 Oversee inventory levels to ensure optimal stock levels without excess.
 Implement inventory control measures to minimize waste and obsolescence.
 Coordinate with production and demand planning teams to ensure seamless inventory
flow.
 Logistics and Distribution:
 Manage the logistics and distribution network to ensure timely and cost-effective
delivery of products.
 Optimize transportation routes and modes to improve efficiency.
 Coordinate with third-party logistics providers if required.
 Order & Invoice Management
 Manage the end-to-end order fulfillment process, from order receipt to final delivery,
ensuring adherence to customer commitments and company policies.
 Review customer orders for accuracy and completeness, verifying shipping addresses
and resolving any discrepancies or issues in billing
 Enter and process orders in the company's order management system, ensuring
accurate order booking and pricing confirmation.
 Coordinate with various internal teams, such as sales, procurement and production, to
ensure the availability and timely shipment of products.
 Proactively communicate with customers regarding order status, updates, and any
potential delays or issues, providing exceptional customer service.
 Collaborate with the sales team to address customer inquiries, resolve complaints, and
provide necessary information or documentation.
 Monitor order progress and track shipments to ensure on-time delivery, promptly
addressing any potential delivery issues or delays.
 Maintain accurate and up-to-date order records and documentation, including order
confirmations, invoices, and shipping details.
 Analyze and resolve order-related problems, such as pricing discrepancies, inventory
shortages, or shipping errors, in a timely manner.
 Generate regular reports on order status, fulfillment metrics, and customer satisfaction
to management, highlighting any areas for improvement.
 Stay updated on product knowledge, pricing, and promotions to provide accurate
information to customers and sales teams.
  Managing customer order activity through the order fulfilment cycle; accountable for
100% clarification final check, monitoring and deliver orders according to sales
order/project requirements for all products and services.
 Secure entry of orders into system with 100% accuracy.
 Ensure delivery to final customer site per timeline; Order to Invoice.
 Responsible for updating customer & internal tools with order tracking status.
 Developed strong client and stakeholder relationships, maintaining effective
communication channels.
 Generate invoices triggers for customer billing in accordance with service and product
agreements
 Vendor Management:
 Evaluate, select, and manage relationships with suppliers and vendors.
 Negotiate contracts, terms, and conditions with suppliers to ensure favorable terms for
the organization.
 Monitor supplier performance and address issues or concerns.
 Risk Management:
 Identify and assess potential risks within the supply chain.
 Develop and implement risk mitigation strategies.
 Prepare for and respond to supply chain disruptions.
 Team Management:
 Build and lead a high-performing supply chain team.
 Provide guidance, coaching, and professional development opportunities for team
members.
 Communication:
 Communicate effectively with internal stakeholders, including production, marketing,
and sales teams.
 Collaborate with cross-functional teams to address challenges and opportunities.
 Technology and Systems:
 Implement and optimize supply chain management systems.
 Stay updated on industry trends and emerging technologies to enhance supply chain
efficiency.
 Utilize data analytics to make informed decisions and identify areas for improvement.
 Compliance and Regulations:
 Ensure compliance with relevant laws and regulations governing the industry.
 Stay informed about changes in regulations that may impact the supply chain.
 Implement and monitor ethical and sustainable practices within the supply chain.

Recent Work Experience:

2. Worked as a Lead - Business Analyst at Transo (Ezyloads Logistics Pvt

Ltd), Bangalore from October 2021 to April 2022.
3. Worked as a Deputy Manager at IL&FS Tamil Nadu Power Company
Limited, Chennai, Tamil Nadu from August 2015 to September 2021.

Other Work Experience:

4. Worked as an Assistant Manager at ARS ENERGY PVT LTD, Chennai,
Tamil Nādu from August’13 to August’15.

5. Worked as an Executive at OPG POWER GENERATION PVT LTD, Chennai,

Tamil Nādu from January’12 to July’13.

Academic Profile
 BOARD/ YEAR OF
EDUCATION COLLEGE
UNIVERSITY COMPLETION
MBA Oxford College of Business
Bangalore University 2011
(Finance & HR) Management

B. Tech. Anil Neerukonda of Technology &

Andhra University 2009
(Biotechnology) Sciences.

State Board Andhra

HSC Narayana Junior College, Tirupathi. 2004
Pradesh
Matriculation SSC Infant Jesus English Medium School. 2002

Strengths:

 Strong negotiation and liaising skills.

 Good Exposure in SAP.
 Good Interpersonal skills that help maintain smooth relationship with customers.
 Good Leadership tactics

Personal Details:

Father’s Name : Late V.D. Krishnappa Modali

Date of Birth & Age : 05.07.1987, 37 Years
Sex /Marital Status : Male / Married.
Languages Known : English, Tamil, Telugu, Hindi and Kannada.
Declaration:
I am sincere, interactive, hardworking & friendly with a string of landing personality coupled with excellent
communication skill and strong desire to give the best of myself in interest of both the company and my
own self.

In terms of my work, I always put my best to give an outstanding result.

(RAJA.V. K)