Professional Documents
Culture Documents
Revision of
Reorganization of Change in Workforce
Operational Processes
Branch Hierarchy (Job Titles)
and Policies
BRANCH IDENTIFICATION
Can Change
TYPE 3S, MULTIBRAND
Based on Selling Merchandise
Branch
Branch OIC Manager
Trainee
Maintenance Security
Section Section
JOB TITLE JOB FUNCTION JOB DESCRIPTION
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This document is called JOB DESCRIPTION
JOB FUNCTION
Branch managers are typically responsible for all of the functions of that branch
office, including hiring employees, overseeing the approval of applications,
marketing, building a rapport with the community to attract business, assisting
with customer relations, and ensuring that the branch meets its goals and
objectives in a timely manner.
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MIDDLE MANAGEMENT
o Branch Manager
o Branch OIC
o Branch Manager Trainee (BMT)
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BRANCH MANAGERS
they are in charge of a particular branch of a company. they are typically responsible
for all of the functions of that branch office, including hiring employees, overseeing
the approval of applications, marketing, building a rapport with the community to
attract business, assisting with customer relations, and ensuring that the branch
meets its goals and objectives in a timely manner.
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CREDIT & COLLECTION DEPARTMENT
Job Titles under:
o Credit & Collection Head
o Collection Supervisor
o Credit Investigator
o Collector
o Collection Clerk
Credit & Collection Department New Position
C&C Head C&C Head
Collection Supervisor Collection Supervisor
Credit Investigator Credit Investigator
Collector Collector
Reserved Collector Collector
Table C.I. Collection Clerk
Collection Clerk Collection Clerk
C&C Clerk Collection Clerk
Daily Collection In-Charge Collection Clerk
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SALES & MARKETING DEPARTMENT
Job Titles under:
o Sales & Marketing Officer
o Sales Representative – New Models
o Sales Representative – Old Models
o Sales Processing Clerk
o Promodicers
o Sales Agents
Sales & Marketing Department New Position
Sales Specialist/ Receptionist Sales Representative
Caravan In-Charge Sales Representative
Repo In-Charge Sales Representative
Typist Sales Processing Clerk
Asst. Typist Sales Processing Clerk
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WAREHOUSE & INVENTORY DEPARTMENT
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SERVICE DEPARTMENT
Job Titles under:
o Appliance Service Advisor
o Motorcycle Service Advisor
o RAC Technician
o Electronics Technician
o MC Mechanic
o Parts Specialist
Service Department New Position
Electronics Technician Electronics Technician
RAC Technician RAC Technician
Warranty In-Charge Appliance Service Advisor
Mechanic Mechanic
Partsman Parts Specialist
Service Advisor MC Service Advisor
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ADMIN DEPARTMENT
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EXTERNAL AFFAIRS SECTION
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GENERAL CLERK SECTION
o Office Clerk
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MAINTENANCE SECTION
o Utility
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SECURITY SECTION
o Security Guard
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CASH & MANAGEMENT SECTION
o Cashier
o Disburser
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ACCOUNTS & RECORD SECTION
Job Titles under:
o Encoder
o Records Clerk
Accounts & Records Section New Position
Encoder Encoder
Asst. Encoder Encoder
Ledger Clerk Records Clerk
Asst. Ledger Clerk Records Clerk
Contract In-Charge Records Clerk
Asst. Contract In-Charge Records Clerk
Vault In-Charge Records Clerk
Asst. Vault In-Charge Records Clerk
Filing Clerk Records Clerk
MC Clerk Records Clerk
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MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
Leadership Training
Approval of Operational
Processes & Policies
Execution of Restructuring in
Branches
Motivational Training
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“RESTRUCTURING IS PART OF AN ONGOING EFFORT TO
ALIGN OUR BUSINESS PRIORITIES AND TO INCREASE
VALUE FOR OUR CUSTOMERS AND SHAREHOLDERS”
- MARK RICHARDS