HUMAN RESOURCE MANAGEMENT

AND
ORGANIZATIONAL BEHAVIOUR
 KOTAK MAHINDRA BANK

Mr. Uday Kotak

• VISION : To be the most trusted Global Indian Financial brands and the
most preferred financial services employers with focus on creating value.
• MISSION : Our customer must enjoy the benefits of dealing with a
Global Indian brand that understands their needs and delivers customized
pragmatic solutions across multiple platforms.
 INTRODUCTION


Kotak Mahindra Bank is the fourth largest Indian private sector bank by
market capitalization, headquartered in Mumbai, Maharashtra.


Kotak Mahindra group, established in 1985 by Uday Kotak, is one of
India's leading financial services conglomerates. In February 2003,
Kotak Mahindra Finance Ltd. (KMFL), the Group's flagship company,
received a banking license from the Reserve Bank of India (RBI). With
this, KMFL became the first non-banking finance company in India to
be converted into a bank - Kotak Mahindra Bank Limited (KMBL).
 HR STRUCTURE
KOTAK MAHINDRA BANK

Branch Manager

Retail Liability Retail Liability

Branch Banking Sales

Branch Operational
Manager
Deputy Branch Branch sale
Manager manager

Service Self – Desk Account

Relationship Relationship
Officer Officer Acquisition
Officer Manager
Manager
 HR PRACTICES
RECRUITMENT AND SELECTION

TRAINING AND DEVELOPMENT

“I”APPLAUUD: THE LANGUAGE OF APPRECIATION

REWARDS TO EMPLOYEES

STRONG TEAM BUILDING ACTIVITIES

HALL OF FLAME- REWARDING THE RIGHT BEHAVIOUR AS PER THE

VALUE SYSTEM.
 RECRUITMENT AND
SELECTION PROCESS
SHORT
POSITION OBTAINING
LISTING
LISTING CV
CV

RECRUITMEN
TRACKING LINE
T
CANDIDATES INTERVIEW
TARGETS

PI TEST
JOB INTERVIEW HR
AND
DESCRIPTION SCHEDULING INTERVIEW
CIBIL CHECK
 CONTINUED…
RECEIVE
REFERENCE ISSUE OF
OFFER
CHECK LETTER
LETTER

APPROVAL
OF
DOJ JOB OFFER
MANPOWER
PLANNING

SELECTION SALARY JOINING INDUCTION

DECISION CONTENT PROCESS TRAINING
 TRAINING AND DEVELOPMENT

The aim of training is to provide instruction and experience to new

employees to help them reach the required level of performance in
their jobs quickly and economically.

For the existing staff, training will help develop capabilities to

improve their performance in their present job, to learn new
technologies or procedures, and to prepare them to take on increased
and higher responsibilities in the future.

The training include 360 assessment, progress discussions, individual

development plans, talent review discussions, leadership development
programs and 350+ unique functional and developmental programs.
 HR POLICIES

EMPLOYEE WELL BEING

F.L.A.M.E

STRISANGINI- FOR WOMEN, BY WOMEN

POLICIES ON WORKPLACE SAFETY AND SECURITY

CONTACTUAL WORKPLACE
 EMPLOYEE WELL BEING
The diverse & vibrant workforce fuels the growth engine of the bank

Employee well being is one of the important hr policies of the bank

Employee well being and holistic development are comerstones of the

bank people agenda.

For the well being they introduced healthy activities like strategic
organized and interdisciplinary application of knowledge, skills and
competencies which are necessary
 F.L.A.M.E.
F-FOCUS ON RESULTS: Strongly focused on achieving short &long term
organizational and financial goals.
 
L-LEADERSHIP: An opportunity to work with leaders and be one of them

A-ACTIVE INVOLVEMENT: Being participative and inclusive in decision

making with the responsibility to be involved in the consultative process

M-MAXIMUM CHALLENGE: An environment where employees are

constantly stretched & challenged to give their best

E- ENTREPRENEURIAL CREATIVITY: An ability to create business

opportunities and run them as entrepreneurs, within broadly defined
parameters
 STRISANGINI– FOR WOMEN, BY WOMEN
 STRISANGINI, AN IN HOUSE WOMEN CELL AT KOTAK MAHINDRA BANK
WAS LAUNCHED ON MARCH 8,2013 (INTERNATIONAL WOMEN'S DAY)

 IT ENCOURAGES FEMALE EMPLOYEES TO HAVE OPEN DIALOGUE AND

SEEK GUIDANCE ON PROFESSIONAL AND PERSONAL ISSUES FROM OTHER
MEMBERS

 STRISANGINI MEMBERS HAVE ALSO INITIATED A MASS MENTORING

PROGRAMME "WOMENTORING@KOTAK" SINCE NOVEMBER 2013
 
 IT IS CONDUCTED IN DIFFERENT CITIES SUCH AS IN MUMBAI AND
BANGALORE
 
 MORE THAN 350 WOMEN EMPLOYEES HAVE BEEN COVERED THROUGH
THESE PROGRAMMES CONDUCTED BY THE BANKS SENIOR LEADER
SHANTI EKAMBARAM
 WORKPLACE SAFETY AND
SECURITY

The bank has Policy statement for health, safety and welfare at workplace to promote
safety and security of employees, contract staff and visitors.

Employees and contract staff are regularly trained and provided with awareness of
safety and security measures

The induction programme for all employees include sessions on physical security,
general fire safety and building evacuation.

 The banks corporate offices are equipped with a trauma centre with everyday on
call/doctor facilities.
 CONTRACTUAL
WORKFORCE


Kotak Mahindra bank has stipulated contract clauses with all contractors to ensure
that statutory requirements for contract labour wages and welfare are strictly
adhered to.

Monthly meetings held with vendors/contractors serve as a platform for dialogue
between vendors/contractors and the bank, and records vendors and contractors'
suggestions and grievances.

All reported grievances are tracked and resolved.

Statutory requirements on wage payments/Provident Fund (PF) payments by
vendors are verified through collection of payment proofs.

The Bank also ensures that no underage or child worker is employed by
contractors at its premises.
THINK INVESTMENTS
THINK KOTAK
THANK
YOU

14th May 2022