Professional Documents
Culture Documents
017 - Exhibit Xii - Quality Assurance
017 - Exhibit Xii - Quality Assurance
TABLE OF CONTENTS
SECTION TITLE
XII-1.0 INTRODUCTION
XII-1.0 INTRODUCTION
XII-1.2 For the purpose of definition, QA Manual is a document setting out the general
quality policies, procedures and practices of an organization. CONTRACTOR shall
implement the QA Manual which comprise of various aspects of quality assurance
pertinent to the WORKS. Project Quality Assurance (PQA) Plan is defined as a
document setting out the specific quality practices, resources and activities relevant
to a particular contract or project.
XII-2.1 Quality Assurance is a planned and systematic action by Management that are
necessary for establishing requirements (Quality Definition) and ascertaining
conformance (Quality Control) to ensure that the fabrication and construction
program will perform satisfactorily.
XII-2.3 CONTRACTOR shall make every effort to have the PQA Plan, accredited by a
recognized agency to meet ISO 9001. CLIENT will monitor all aspects of quality
assurance to ensure that the PQA Plan is being correctly used and effectively
implemented.
XII-2.4 CONTRACTOR's PQA Plan shall include all phases of a project activity from
establishing functional capabilities to operation of the facility.
XII-2.5 CONTRACTOR shall be responsible for the quality of work of Sub-contractors and
material suppliers in accordance with CONTRACT and statutory requirements.
XII-3.1 Ensure that work performance, capabilities and standards have been appropriately
set by CONTRACTOR's management.
XII-3.1 Provide satisfactory assurance that CLIENT's facilities can be safely operated as per
defined performance standards.
XII-3.1 Minimize delay and downtime during project execution by efficient project
management, good workmanship and minimizing rework by doing the right thing
right the first time.
XII-4.1 CONTRACTOR shall prepare and submit a PQA Plan which comprises the various
aspects of specific quality assurance practices and fabrication/construction
procedures pertinent to the WORKS for CLIENT's review and approval within
thirty (30) days after the CONTRACT award.
XII-4.2 CONTRACTOR's PQA Plan shall cover as a minimum the following aspects:
A) Management Responsibility
B) Contract Review
C) Design Control
D) Document Control
E) Purchasing
F) Source Inspection
H) Process Control
M) Corrective Action
O) Quality Records
Q) Training
XII-4.4.2 Any requirements differing from those in the CONTRACT documents are resolved.
XII-4.5.1 Use of the latest revision and issue of all specifications, procedures and drawings.
XII-4.5.2 Documentation.
XII-4.5.5 "As-Built" drawings and documents as part of the Final Documentation as required
by the CONTRACT.
XII-4.6.1 CONTRACTOR shall include detail internal generation, distribution and filing of
all documents produced during the execution of WORKS.
XII-4.6.2 The procedure shall be used for identification, collection, indexing, filing, storage,
maintenance and disposition of various records which are documented evidence of
compliance with the CONTRACT documents requirements. The procedure shall
ensure that all documents are reviewed and checked before issue, and that the latest
revisions are used by the relevant personnel and departments at all times.
XII-4.6.4 CONTRACTOR shall further be required to compile and submit all documents
produced during the execution of WORKS in accordance with the Final
Documentation Table of Contents. These documents shall form the Final
Documentation which provides a confirmation that the WORKS have been
completed in accordance with the CONTRACT.
XII-4.7 Purchasing
XII-4.7.8 Expediting.
XII-4.7.12 CONTRACTOR shall ensure that the requisitions cover all information required by
CLIENT and as specified in the CONTRACT Drawings and Specifications.
XII-4.7.13 CONTRACTOR shall make available to CLIENT all information for review and
approval during development of the requisition documents. The procedure shall
assure that all materials comply fully with the requirements in the purchase order.
XII-4.8.3 All costs for source inspection shall be borne by CONTRACTOR and shall be
deemed to be included in CONTRACT PRICE. CONTRACTOR shall seek
CLIENT's approval if it intends to utilize its own personnel for source inspection.
XII-4.8.4 Examination, testing or inspection carried out by the inspection agency does not
absolve CONTRACTOR from its responsibility for compliance with the
requirements of CONTRACT documents.
XII-4.10.1 Documented work instruction defining the manner a process is to be carried out.
XII-4.10.2 Planning the work schedule, monitoring and controlling of each process.
XII-4.11.1 Method used to ensure all materials and equipment conform to specified
requirement.
XII-4.11.3 Identification of inspection and testing activities required by Inspection and Test
Plan.
XII-4.11.4 Ensuring that all specified inspections and tests have been carried out and the data
meets CONTRACT requirement.
XII-4.12.1 CONTRACTOR shall describe the method used to ensure the measurement
equipment for examination, test and inspection are properly controlled, calibrated
XII-4.12.2 CONTRACTOR shall ensure that effective monitoring of the quality of inspection
equipment with respect to the specified requirement and standards.
CONTRACTOR's PQA Plan shall describe the method used for identification of
inspection and testing status of any process or product at all times during execution
of WORKS. Only those products or materials that have passed the required
inspection and test are used.
XII-4.14.3 CONTRACTOR shall notify CLIENT of the measures proposed for resolving non-
conformances and submit to CLIENT for approval. CONTRACTOR shall
document all non-conformances and their corresponding corrective actions.
XII-4.15.2 Analyzing all processes, work operations, concessions, quality records, service
reports to detect and eliminate potential causes of non-conformity.
XII-4.15.4 Implementing and recording changes in procedure resulting from corrective actions.
XII-4.16.1 CONTRACTOR shall describe the proper system for the control handling, storage,
packing and delivery, protection and preservation of materials and equipment.
XII-4.16.2 CONTRACTOR shall be able to ensure the quality of items, materials, equipment
or product are controlled, protected and preserved during handling, storage and
deliveries.
XII-4.16.3 CONTRACTOR shall implement an appropriate method for authorisation receipts
and dispatch of materials or equipment from storage.
XII-4.17.2 The system shall be able to ensure all quality records specified by each
CONTRACT are legible, identifiable, stored, maintained and retrievable.
XII-4.18.1 CONTRACTOR shall carry out planned audits to ensure the adequacy of the
quality assurance, quality control, inspection and testing activities in order to ensure
complete traceability and documentation of the activities.
XII-4.18.2 The audit results shall be documented and CLIENT reserves the right to be
represented during these audits and have access to all pertinent documents.
XII-4.18.3 CLIENT shall have the right to conduct periodic audits on CONTRACTOR
pertaining to the QA/QC, safety, inspection activities and others activities related to
the WORKS during the project phase. CLIENT shall notify CONTRACTOR two
weeks in advance prior to the audits.
XII-4.18.4 All irregularities or non-conformances revealed by the audits and during continuous
review shall be corrected. Continuous review may be defined as a documented
activity to verify fabrication, documentation, QA and QC procedures and vendor
documentation for comment and/or approval.
XII-4.19 Training
XII-4.19.1 CONTRACTOR shall describe the system for identifying the training needs and
provision of training to all personnel involved in CLIENT project.
XII-4.19.2 The system shall be able to provide guidelines to all personnel to perform specific
assignments and conform to CONTRACT requirements.
XII-4.20 Servicing/Warranty
CONTRACTOR shall include in the PQA Plan, the services provided after the
work completion i.e. the warranty and maintenance activities.
XII-5.1 CONTRACTOR shall be responsible for ensuring that works are carried out in
accordance with the project and statutory requirement.
XII-5.2 CONTRACTOR shall carry out periodic independent audits, reviews and
evaluations as per management's approved program to ensure that all the
requirements identified in CONTRACT documents and PQA Plan are implemented.
XII-5.3 CLIENT or its Authorized Representative shall monitor and verify the
CONTRACTOR's PQA Plan is implemented up to CLIENT's satisfaction.