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  • Resume Ivana Castro

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    Hajj Bornales
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    Ivana Castro is seeking a responsible position where she can apply her organizational and communication skills. She has over a year of experience as a personal assistant managing properties and schedules for a family. She is proficient in Microsoft Office applications and is bilingual in Spanish and English. Previously, she held roles handling customer service and high volumes of vehicles and calls at an auto dealership and financial services companies. She has a Bachelor's degree in Chicano Studies from Loyola Marymount University.

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    Ivana Castro is seeking a responsible position where she can apply her organizational and communication skills. She has over a year of experience as a personal assistant managing properties and schedules for a family. She is proficient in Microsoft Office applications and is bilingual in Spanish and English. Previously, she held roles handling customer service and high volumes of vehicles and calls at an auto dealership and financial services companies. She has a Bachelor's degree in Chicano Studies from Loyola Marymount University.

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    © All Rights Reserved
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    6 views1 page

    Resume Ivana Castro

    Uploaded by

    Hajj Bornales
    Ivana Castro is seeking a responsible position where she can apply her organizational and communication skills. She has over a year of experience as a personal assistant managing properties and schedules for a family. She is proficient in Microsoft Office applications and is bilingual in Spanish and English. Previously, she held roles handling customer service and high volumes of vehicles and calls at an auto dealership and financial services companies. She has a Bachelor's degree in Chicano Studies from Loyola Marymount University.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 1

    IVANA CASTRO

    6922 Agra St Commerce CA 90040


    ivanacastro10@icloud.com

    Skills Summary

    A motivated and highly organized individual looking for a responsible position to gain practical
    experience. Proficient in Microsoft Word, Microsoft Outlook, and Power Point. Detail-orientated, with
    excellent communication skills, and a strong ability to multitask. Bilingual in Spanish and English.

    Experience
    Personal Assistant | Natoarts Limited | February 2022-March 2023
    Oversaw and maintained multiple household properties in LA & Boston.
    Managed and organized efficient processes, addressing and resolving any concerns to ensure that the
    family’s needs and expectations were met.
    Maintained the family calendar, including kids’ schedule, as well as handled pick-up and drop-off for
    all school days, activities and events.
    Managed groceries, tracked and restocked food inventory, cleaning supplies, etc.
    Provided care for multiple animals including turtles, chickens, dogs, birds, and cats.
    Handled property taxes and managed monthly bills.
    Coordinated private parties and events.
    Traveled with the family as needed.

    Service Assistant| Sunrise Ford | April 2019-March 2021


    Efficiently manage high volume of vehicles with external and internal damages to the correct
    department for the vehicle to be sold immediately.
    Handle customers concerns with their vehicles, while also handling high volume calls.
    Calendar and scheduling, email correspondence, contacts outside vendors, planning and itineraries.

    Loan Officer | Westlake Financial Services | October 2017-April 2019


    High volume customer communications for pre-approved car title loans and personal loans.
    Efficiently managed high volume incoming calls from customers and field reps.
    Worked with various internal departments in the company to help customers with pending issues.

    Loan Processor | Westlake Financial Services | April 2017- October 2017


    Customer Service.
    Verification Process.

    Education
    Bachelor of Arts Chicano Studies | May 2016 | Loyola Marymount University

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