Professional Documents
Culture Documents
services portfolio
Parts & Services
1
Welcome to Epiroc CVCA
We are the specialized area of Parts & Services for Epiroc equipment. In this portfolio
we will show everything we can do to maximize the productivity of your operation with Epiroc
technology and extend the life of your equipment as much as possible.
Our supporting services specialize in spare parts supply, professional service, training
and technical support solutions, such as remanufacturing, electrical infrastructure and diesel-to-
battery conversions. The main production and distribution centers are located in Sweden,
the United States and China. Epiroc CVCA is headquartered in Bogotá, and has Distribution
Centers in Colombia, Panama and the Dominican Republic, as well as workshops and on-site
services for mining and infrastructure customers.
Contents
3
Replacement
parts and kits Repair kits
Our repair kits include all crucial
Preventive maintenance expendable parts to perform
maintenance according to
and repair kits factory specifications.
4
A teared part not only affects the
performance of your hammer, but also
may cause significant damage. Therefore,
we recommend inspecting the hammers
regularly and considering scheduled
maintenance comprehensively.
Repair kits
Main advantages
5
Blasthole undercarriage system
6
Rotation units
The rotation units are integrated into a robust
hydraulically driven unit that provides effective,
high quality results with any down-the-hole
(DTH) hammer.
DHR 6H DHR 6W
7
Main advantages
8
Rock drills
Reliability and durability
COP1838HD+ COP2238+
9
COP RR11 COP SC16
10
Main advantages
11
Upgrades
Upgrade kit
BenchREMOTE SmartROC Main advantages
D65/ SmartROC D65MK1 Use in line of sight
12
ST1030, ST1520 and ST14
Drivetrain upgrade
Main advantages
13
Inverted jack leg
No adjustment
modification is required
for your equipment
Main advantages
Improved design
to eliminate stress
concentration points
Prevents compacting of
blasthole waste
Greater functional
reliability, improve
your MTBF
Manufactured with
superior materials,
equipment proven
operational savings
14
Reman:
remanufacturing program
15
What are the key
elements to access the
remanufacturing service?
Participation of all
interested parties
Continuous forecasting
requirements loop
16
17
Service
agreements
and audits
RigScan audits
Audit
RigScan's standardized global audit protocols
provide reference and baseline data from
field work.
Status report
If the report identifies an existing or potential
problem, your Epiroc technician specialized
in RigScan will always propose the necessary
actions to correct the situation.
18
Main advantages
Maximum productivity
and minimum operational
downtime thanks to regular
equipment monitoring
Lower maintenance
costs through faster
problem resolution
Complete performance
analysis that reduces
operating costs
19
RigLife agreements
Certiq
Our telematics solution keeps
you in touch with your equipment.
RigScan Audit
RigScan's standardized global audit
protocols provide reference and baseline
data from field work.
Extended warranty
We also offer an extended warranty Main advantages
that covers equipment components,
except wear parts and lubricants. Real time information
about the status and
performance of equipment
Maximum reliability
through information and
advice, protection against
unexpected costs
Advanced performance
analysis to reduce
the cost of operations
20
21
RigLife Agreement – open pit drilling and exploration
22
CARE agreement
Regular visits
Regular visits reduce the risk of
unexpected breakdowns. Our service
technicians ensure that the task is
completed professionally and prompt
manner.
Certiq
Epiroc's telematics solution that keeps
you in touch with your equipment.
Inspection protocols
Make sure your equipment is
maintained at OEM specifications.
Extended warranty
We also offer a generous extended
warranty that covers equipment
components except wear parts and
lubricants.
23
Main advantages
Constant equipment
performance
High productivity
Protection against
additional
unplanned costs
No unexpected problems
24
ROC CARE Agreement – open pit drilling and exploration
25
COP CARE agreement – open pit drilling
26
Turnkey
agreements
Supervision contracts
Tailored to suit customer owned
maintenance crew with support for
technical issues, training, planning,
administration and workforce
management.
Turnkey agreements
Your fleet will be OEM specs compliant,
with faster solutions to any warranty
claims, with labor resources managed
effectively and efficiently.
27
Main advantages
Efficiently managed
labor resources.
28
Labor assistance agreement – supplemental/complete technical provision
+ Safety
+ Reliability
+ Trained technicians
Supervision agreement: from product support to complete management
of an entire work team
There is no limit to the size or composition of the fleet, the level of assistance can range
from general product assistance to maintenance planning and partial or complete
management of your work team and fleet.
+ Safety
+ Reliability
+ Training
+ Management
+ Reports
+ Safety
+ Reliability
+ Trained technicians
+ Management
+ Reports
+ Maintenance with best practices
+ Attention focused on the main aspects of the business.
+ Tranquility
29
CES: custom
engineered
solutions
Custom engineered solutions (CES) is a solution designed
to adapt to the equipment settings and incorporate the latest
version of components to ensure safety and productivity.
If you need to solve difficult challenges, replacing parts is
not always enough. Customer CES offer a unique posibility
to order more than just a part number. According to your
request, we offer you:
Configuration conversions
In many mining and rock excavation operations, equipment
requirements can change from job to job. We offer a solution
to adapt your equipment to new conditions, with a custom
engineered conversion kit.
New development
Sometimes requirements go beyond your machine
specifications. In those cases we can redesign existing
components to fit your equipment or develop something
totally new for you.
30
Note: To purchase this product, contact your assigned Epiroc representative.
31
Midlife Main advantages
32
Three levels
of midlife repair services
33 33
Hose
service solutions
34
Main advantages
Minimize downtime
associated with hose failures
Increase overall
platform availability
Maintain a record
of hose system condition
and performance
35
Fluid management
solutions
Compressor oil
Quality oil, maximum performance
Epiroc compressor oil reduces operating costs throughout
the life of the compressor and generates greater reliability.
The oils are designed to provide superior performance in all
working conditions and are available for blasthole, water well,
oil and gas drilling equipment.
Compressor LP-150
Compressor 200
Advanced Synthetic
Compressor Oil
Compressor HP-350
36
COP grease
Increased drilling life
COP oil
Technology based oil
The drills are precision engineered to
deliver optimal drilling performance. COP
OIL is designed and developed by Epiroc to
ensure long lasting operational capability.
Development driven by environmental
sustainability and reliability.
37
Compressor oil
Compressor M
It is an exclusive product
based on minerals,
quality oil with a high
viscosity index
Compressor S
It is an exclusive fully
synthetic, quality oil with
a high viscosity index
Compressor S xtreme
38
Training
solutions
Portfolio of loader simulators,
trucks and rotary blasting
drilling equipment
Make it happen
There are no shortcuts to success, you need
skills to achieve results, this requires training,
experience, involvement and long hours of
practice on controls. Now, you no longer need
to compromise the production plans while your
operators achieve the skills they need. With our
sophisticated training simulators, operators can
learn to master the equipment before entering
the real world.
39
Main advantages
No interference with
mine production
40
RCS trainer
Main advantages
Training: parts of
operator training and
service training can be
done in a safe, controlled
environment
Productivity: The
development of
competencies is
conducted without
interfering with
production time
41
LWE:
live work
elimination
PLC Module D766
Drill stop safety system
tunneling Equipment
Safer operations and drilling with the drill
stop-safety system
Main advantages
Main advantages
43
Hydraulic test kit rotary
blasting drilling rigs
Easily removable
and rechargeable
battery
44
Remote diagnostic kit
45
Radio remote
control - chargers
46
BenchRemote upgrade kit
This tool can remotely manage not only one device, but up to three with
the same control system in parallel. Update your SmartROC D65 mk1
and mk2 with BenchREMOTE.
47
Electrification
Battery powered equipment does not only reduce carbon
dioxide emissions. It also significantly improves people
work environment and reduce operation, service and
maintenance costs. By 2030, our goal is to offer a complete
range of CO2 emission free electric and battery powered
equipment, both underground and surface.
48
Epiroc batteries
Main advantages
Zero emissions
The result is a safer,
healthier underground
work environment for a
sustainable future with
a smaller environmental
footprint.
High productivity
technology
High energy density
offers multiple and easily
interchangeable charging
options for continuous
operations with chargers
and trucks
49
Batteries as a service (BaaS)
Main advantages
50
Battery conversions
for underground loaders
Main advantages
Short times
Maximum productivity
51
52
Epiroc charging products
Main advantages
Charging products
Whenever you design your mine
charging bay, you need a flexible
solution. These products are created
to adapt to all types of operations no
matter when and where.
Service agreements
We offer service agreements available
for our charging products. The client
has several service options at three
different levels. This will provide a good
maintenance plan for a long lasting,
high performance product.
Connectivity
There are many advantages of having
the charger connected. As a customer,
you will find it easy to control your
charging products remotely through
a cloud service. An Epiroc service
technician will update remotely if new
software is available or if the system
needs any attention.
53
We are Epiroc CVCA
We are the Epiroc region that covers Colombia, Central America, the
Caribbean, Suriname, and Guyana.
Aftermarket services
portfolio
Parts and Services
epiroc.com.co
54