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■ A CMMS is basically an information system adapted to serve maintenance.
■ A CMMS aids in the process of data collection, recording, storing, updating,
processing, communicating, and forecasting.
■ It is essential for planning, scheduling and controlling the maintenance activities.
■ Through effective reporting, a CMMS can provide maintenance managers and
engineers with the information needed for sound decision making to control and
improve the maintenance process.
■ The success of a CMMS can be measured by its availability to support the
maintenance process, two important elements are essential for an effective CMMS:
■ 1. its ability to support the main activities in the maintenance process.
■ 2. the ability of the software and hardware configuration in terms of its reliability,
ease of use, quality of information and timely processing.
■ A CMMS can be centralized in small organizations or completely decentralized and distributed
in large organizations.
■ It can run on mainframes, microcomputers, workstations, and personal computers.
■ A typical CMMS is linked to inventory, purchasing and accounting.
■ In terms of support to the maintenance process, a CMMS usually include the following
 Equipment identification and bill of material
 Preventive maintenance
 Work order management
 Planning and scheduling
 Inventory control and purchasing
 Labor and job standards
 Equipment history
 Costs and budgets
 Performance reports
 Quality reports

■ It consists of the following 5 modules:

1. Equipment Management
2. Work order control
3. Crafts management
4. Material supply and control
5. Performance reporting
Equipment management module

■ This module provides information about equipment identification, location,

installation date, status, technical information, equipment history and preventive
maintenance schedule, special tools and safety procedures.
■ Additional information can be stored about lubrication program specifications,
lubrication oil and methods of application, standard jobs and repair history.
■ This module tracks equipment lubrication and preventive maintenance. It interacts
with work order planning and control to generate the necessary work orders.
Work order control module
■ The work order control module automates the process of work order generation.
■ This module is the heart of CMMS because it is responsible for the execution of the work
order system, which, in turn, is the heart of maintenance control.
■ The work order requires two types of information. The first type is used for planning and
scheduling and the second is for identification.
■ This module initializes the work order by supplying the necessary information regarding
new jobs. The categories of information are as follows:
 Work order number
 Date
 Problem definition and tool needed
 Equipment number, work plan, and location
 Estimated man-hours and estimated costs
 Worker code
 Material
Crafts Management Module
■ This module keeps track of crafts status in order to provide the planner/scheduler
the information needed for scheduling work orders. The planner , when executing
the work order control module, needs to interface with this module to determine
worker availability.
Material supply and control module
■ Material requirement planning and inventory control are critical for overall
performance of the maintenance system.
■ A CMMS must provide an effective inventory and material supply.
■ In the process of planning a work order, the planner identifies the spares and
material that will be required.
■ Then the planner verifies that the required amount of spares and material is
available prior to opening the work order.
■ The availability of spare parts and material is critical for smooth planning,
scheduling and controlling of maintenance work.
Performance reporting module

■ This module of CMMS interacts with all the other modules to monitor maintenance
activities and provides various kinds of cost and performance reports.
■ The module can be customized to generate all necessary reports. However, the
following reports are usually provided:
■ Cost report: The system provides details about maintenance costs. The cost include
labor, spare parts, material and facility costs.
■ Completed work orders: This is a summary of work orders completed during a
specified period of time.
■ Backlog report: This is a summary of work orders in the maintenance backlog. The
work orders can be classified according to the cause of their backlog, which could
be spare parts, workers, or other technical reasons.
■ Work order status report: This includes the progress of all work orders.
■ Work performance report: this report includes a summary of worker productivity.
■ Distribution of maintenance work by priority: this report includes work accomplished,
classified by priority.
■ Estimated vs actual hours report: this compares actual hours with estimated hours.
■ Plant availability report: this report provides information about equipment availability.
■ Plant reliability report: this report provides information on major equipment reliability
and mean time between failure.
■ Quality report: this report provides information about repeat and substandard jobs and
training records.