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  • Saurabh Kakade (MITU22MBAM0047) Assignment 1

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    Saurabh Kakade
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    The document provides defect per million opportunities (DPMO) levels for three sectors: Bank, Hotel, and Manufacturing Unit. It gives examples of possible defects for each sector's processes and the number of defects. It then calculates the DPMO for each sector based on the number of defects and total opportunities. The DPMO levels correspond to sigma levels of 3.37 for banks, 3.98 for hotels, and 4.56 for manufacturing units.

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    The document provides defect per million opportunities (DPMO) levels for three sectors: Bank, Hotel, and Manufacturing Unit. It gives examples of possible defects for each sector's processes and the number of defects. It then calculates the DPMO for each sector based on the number of defects and total opportunities. The DPMO levels correspond to sigma levels of 3.37 for banks, 3.98 for hotels, and 4.56 for manufacturing units.

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    © All Rights Reserved
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    5 views2 pages

    Saurabh Kakade (MITU22MBAM0047) Assignment 1

    Uploaded by

    Saurabh Kakade
    The document provides defect per million opportunities (DPMO) levels for three sectors: Bank, Hotel, and Manufacturing Unit. It gives examples of possible defects for each sector's processes and the number of defects. It then calculates the DPMO for each sector based on the number of defects and total opportunities. The DPMO levels correspond to sigma levels of 3.37 for banks, 3.98 for hotels, and 4.56 for manufacturing units.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    Name - Shoyeb

    saurabhShaikh
    kakade
    MBA MM Div-A
    Roll No- MITU22MBAM0049
    MBAM0047 ASSIGNMENT - 1

    PPM/DPMO- take dummy figures and find out sigma levels for- Bank, Hotel, and Manufac

    Sector Example of DPMO No. of Defects

    ATM transactions, where a defect


    Bank 200
    might be a transaction error.

    room bookings, with a defect being


    Hotel an incorrect booking. 50

    production process, where a


    Manufacturing Unit
    defect could be a product with a
    defect. 100
    nk, Hotel, and Manufacturing Unit

    No. of Opportunities DPMO ( (Number of Defects / Total Opportunities) * 1,000,000 Sigma Level

    2,000 100000 3.37

    1000 50000 3.98

    10000 10000 4.56

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