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TEACHING Exceptional Children, Vol. 56, No. 1, pp. 52­–60. Copyright 2023 The Author(s). DOI: 10.1177/00400599231157029

Solving Algebraic Word


Problems Using General
Heuristics Instruction
Bradley Witzel , Western Carolina University,
and Jonté A. Myers, Georgia State University

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Mr. Rhodes is a high school co-teacher who mathematics in a given situation, which is learning the precursor mathematics skills
works tirelessly to help his students meet important to both career and personal that prepare students, especially those
secondary mathematics standards. Most of his needs. Data from international and with learning disabilities, to develop
students have difficulties learning national mathematics assessments algebra proficiency in what is commonly
mathematics, and some of these students are requiring students to apply algebraic called the “arithmetic to algebra gap”
identified with specific learning disabilities. knowledge and skills to solve word (Hercovics & Linchevski, 1994; Witzel,
One of his frequent concerns is students problems demonstrate gaps in 2016). The arithmetic to algebra gap in
applying their knowledge through word achievement of algebraic concepts. In the field seeks to understand why students
problems. Even if his students can accurately 2019, U.S. eighth graders ranked 11th who appear to succeed in arithmetic fail to
apply accurate computation to solve a problem, among the 46 participating countries and achieve in secondary mathematics and
he also wants his students to develop analytical territories in mathematics on the Trends how to tackle these difficulties. While
skills necessary for success in the workplace in International Mathematics and Science secondary mathematics teachers might not
and daily living. However, his students have Study (TIMSS) assessment (National directly impact students' preparatory
three distinct difficulties with word problems: Center for Education Statistics [NCES], instruction, students may still succeed in
(a) comprehending what is required in the 2020), which involves multiple-step word algebra coursework if taught using
word problem, (b) developing an appropriate problems on complex content. In the same evidence-based practices.
plan to solve the problem, and (c) making year, only 31% of eighth graders and 24% For students with SLDs, the
sense of whether the solution they reached is of 12th graders scored at or above difficulties transitioning from arithmetic
reasonable. Mr. Rhodes is examining effective proficient on the National Assessment of to algebra intensify as course rigor
strategies to help his high school students with Educational Progress (NAEP) mathematics increases. These students have processing
word problem solving. exam (NCES, 2020). Students' low deficits in language and mathematics
performance on these assessments is calculations (Individuals with Disabilities
All students should develop algebraic concerning. To access postsecondary Education Act, 2004), which combine
proficiency. Students who are proficient education and training, high school and manifest into difficulties in
in algebra can better master advanced students must often pass statewide exams mathematics. Because students with
mathematics topics in high school and are and obtain high scores on other SLDs struggle in learning foundational
prepared for college-level mathematics standardized summative mathematics mathematics, the requirement to master
(Loveless, 2013). Success in algebra is also assessments (e.g., SAT) that include algebra content only increases that
predictive of positive technical and algebra concepts embedded in word difficulty (Impecoven-Lind & Foegen,
vocational education and high-paying problems. More troublingly, data from 2010). Helping secondary students with
STEM career outcomes (National these assessments show considerable SLDs improve their mathematics
Mathematics Advisory Panel, 2008). achievement gaps between students who performance requires effective
Algebra 1 and 2 focus on factoring, demonstrate mathematics difficulties, such interventions in precursor skills and
solving, and graphing equations; as those with specific learning disabilities effective evidence-based practices that
functions; inequalities; exponent rules; (SLDs), and their same-aged peers without increase their mastery of algebra content.
and geometric applications such as disabilities. Students with SLDs have, at In using these practices, teachers must
trigonometry (e.g., find the length of a least, average intelligence and need connect the traits of students with SLDs
side of a triangle with a given angle of 53° support with content acquisition and with the challenge these students face in
x retention along with organization, solving word problems involving
using tan = . Students who took
21 planning, attention, and abstract advanced algebra content.
Algebra 2 level content in high school reasoning.
were 3 times more likely to achieve In 2019, the score between the 10th
Word Problem Solving
positive postsecondary outcomes (Bielby and 90th percentiles among U.S. algebra
and Students With SLDs
et al., 2013). If schools are to prepare high students on the TIMSS mathematics
school students to contribute positively to assessment was an astounding 322 points, For students with SLDs, word problem
society through various professions, such which was substantially larger than 31 of solving is a consistent area of concern.
as technical and vocational careers (e.g., the 45 other participating countries and One of the many reasons they face
automotive repair and electrician), they territories assessed (NCES, 2020). The challenges on standardized mathematics
must increase efforts on helping students NAEP 2019 mathematics results also exams is that they struggle with word
reach and master algebra content. demonstrate potential inequity between problem solving (Lein et al., 2020; Myers
While the need for mastering algebra students with disabilities, most of whom et al., 2023). Their lack of proficiency in
content is high, performance among are students with SLDs, and those without solving word problems is problematic
September/October 2023

secondary students on assessments that disabilities within the education system. because students' competence in solving
assess algebra topics, especially assessments The percentage of eighth- and 12th-grade word problems predicts success in algebra
with word problems, is low. Word students with disabilities scoring below (Hoffer et al., 2007). The difficulties
problems are mathematical problems basic on the NAEP was 68% and 75%, experienced by students with SLDs in
written in general language. Often, these respectively, compared with 25% and 36% solving word problems can be attributed
problems are contextual such that students of students without disabilities (NCES, to several factors. Some students with
must understand the application of the 2020). These data reveal a problem with SLDs have deficits in mathematical

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F i g u r e 1 Word problem analyzing situational algebra

Example 1: Jill’s Flower Shop pays $20/hour for up to 5 hours of deliveries but only $10/hour for each
additional hour over 5. If an employee earned $150 in a day, then how many hours must they have worked?

calculations and language (Toll & Van algebra (Zhang & Xin, 2012) of secondary cognitive interventions in 12 treatments.
Luit, 2014), limiting their capacity to students with SLDs. Furthermore, Maccini and colleagues
extract pertinent information from word (2007) encourage GHI, called cognitive
problems to select appropriate strategies Approaches to Word strategies, as an effective approach with
to solve problems (Verschaffel et al., Problem Solving students with disabilities in secondary
2020). They also have limited visuospatial mathematics. In a meta-analysis of algebra
In his investigation into word problem
working memory capacity, inhibiting interventions for students with disabilities
solving for advanced-level algebra students
their ability to make sense of problems, and difficulties, both approaches address
with disabilities, Mr. Rhodes comes across both
evidenced by issues related to processing specific needs of students with SLDs, from
schema-based instruction (SBI) and general
speed, computational facility, and support with understanding the meaning
heuristics instruction (GHI). He is interested in
implementation of appropriate solution of the problems to the use of visuals to
which one will help his students immediately
strategy (Peterson et al., 2017; Powell et support working memory (Myers et al.,
and be generalizable to the complexity of the
al., 2020; Willcutt et al., 2013). In 2023). The major difference is that SBI
content he teaches.
addition, some students with SLDs also aligns strategies specific to problem types,
face significant reading challenges, such as which directly supports calculations. While
vocabulary decoding and comprehension Recent meta-analyses demonstrate that this is important, there are many more
(Cirino et al., 2015; Willcutt et al., 2013). both SBI and GHI, such as interventions problem types than researched schemas.
The comorbidity of reading and that use (meta)cognitive strategies GHI is a generalized cognitive strategy that
mathematics difficulties inhibits these (Montague et al., 2014; Swanson et al., builds flexibility in mathematical thinking,
students' ability to connect language 2013), were associated with positive allowing it to be used broadly across a large
presented in word problems with effects on mathematics problem solving range of problems, but calculation support
mathematical concepts (Scheibling-Sève for students with mathematics difficulties, is not as direct.
et al., 2020). including those with SLDs (Lein et al.,
In the example presented in Figure 1, 2020; Myers et al., 2023; Zhang & Xin,
SBI
students must decipher the meaning of a 2012). Myers et al. (2023) summarized
delivery service for flowers and a variable empirical evidence from 52 experimental SBI engages students in semantic analysis
wage structure. Because many students and quasi-experimental studies. Findings of word problems to understand a
take algebra content before being old indicated SBI and GHI were both effective problem's underlying structure and develop
enough to work, it is unlikely that all for increasing word problem accuracy schematic diagrams to represent the
students would understand both of these among elementary students with problem type presented. Students use SBI
concepts, let alone the mathematics, to mathematics difficulties, with the former to analyze the semantics of word problems
solve the given problem. For students category producing higher effects. Myers and identify the specific problem structure
with SLDs, the added roadblocks of et al. (2022) found similar results when included (e.g., change, group, and compare
reading the two sentences and they examined mathematics interventions or equal group, compare, and proportions).
interpreting relevant from irrelevant for supporting the word problem Each problem type has a specific visual
information may impede progress toward performance of students with representation that helps the student apply
developing an appropriate attack strategy mathematics difficulties in the upper language processing skills and cognitive
TEACHING Exceptional Children, Vol. 56, No. 1

to solve the problem (Scheibling-Sève elementary and secondary grades, making processes to connect relevant information
et al., 2020). Teachers must effectively GHI a promising approach for teaching from the word problem and set up the
implement evidence-based practices that problem solving to students in more computation to solve the problem. This
facilitate the three-way connection complex mathematics. approach benefits students with SLDs
between the unique challenges faced by Lein et al. (2020) also reported positive because it helps students use semantic
students with SLDs, the difficulties treatment effects for SBI and GHI for analysis, cognitive process, and visual
associated with solving word problems, students with mathematics difficulties in representations, three essential strategies
and the complex algebra content that must Grades K–12, with interventions using SBI for supporting mathematics achievement
be mastered. Encouragingly, research has yielding stronger effects. In a study on among secondary students with SLDs
identified promising instructional word problem solving interventions for (Myers et al., 2022; Powell et al., 2021). For
strategies for improving the algebra students with math difficulties, Zhang and information on implementing SBI, see IRIS
performance generally (Hughes et al., Xin (2012) found positive effects for SBI module adapted from Stevens and Powell
2014) and word problem proficiency in and GHI, which they categorized as (2016).

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Although SBI is effective for solving powerful in connecting procedural overlearned procedures (heuristics) or
word problems, it is restricted to the knowledge with conceptual knowledge, superficial responses induced by the
problem types that have been developed heuristics are more flexible. If there are a statement of the problem" (de Blas et al.,
and tested, and there are too few studies hundred equally effective and efficient 2021). Examining the different uses of
focused on secondary math standards to ways to solve a problem, then GHI is more heuristics, as we do in the following, will
verify it as effective for all mathematics appropriate than an algorithm to solve the shed light on how students may analyze
constructs (Cook et al., 2020). SBI has problem (Al-Fayez & Jubran, 2012). For word problems. In some cases, consider
shown effective for one- and two-step students with SLDs, heuristics reduce teaching students multiple heuristic
algebraic solutions (Root & Browder, cognitive load, which lessens the approaches (e.g., work backward, make a
2017; Xin, 2008) and has the capability of complexity involved in evaluating list, use Venn diagrams, or think of a
answering algebra word problems with problem-solving possibilities (de Blas related problem) to provide students with
intricate number patterns. Although et al., 2021). Hutchinson (1993) found alternatives to solve novel problems.
special education literature includes using a cognitive-based approach (i.e.,
Applying GHI. Applying Pólya's (1973)
several examples and applications of SBI GHI) yielded high effects when teaching
approach to the generic UMDR model,
(e.g., IRIS module), the underlying students with mathematics difficulties to
students review the problem and devise a
structures needed to solve secondary solve for multiple variable equations.
plan rather than randomly combining
mathematics are still underdeveloped and Otherwise, problem-solving approaches
numbers, which often happens with
less researched. Students should be taught can tax these students' deductive
students with SLDs (Gersten et al., 2009).
to use SBI until word problems become reasoning skills, cognitive capacity, and
Using GHI, there are key steps and
more complex, around algebra. Teaching working memory (Stanovich & Toplak,
questions that guide student thinking (see
flexible approaches, such as GHI, may 2012). GHI has a history of aiding
Table 1). Within understand the problem,
benefit students for solving advanced students’ word problem solving accuracy
students determine what they know and
mathematics word problems. and also higher-order thinking
do not and possibly develop a visual to
(Tambunan, 2018). Furthermore, students
support their understanding. For make a
who are typically inflexible in their
GHI plan, the students connect an attack
problem solving, such as those with SLDs,
strategy to solving the problem. With
Applying generalized processes (i.e., gain flexibility in their mathematical
GHI, several approaches exist that students
heuristics) is a normal part of advanced thinking when using GHI (Rott, 2015).
may select from that most efficiently meet
mathematics found helpful in solving Heuristics have long been used in
the students’ problem-solving needs. This
secondary and college-level problems education to provide students self-
often includes further developing one’s
(Safarini et al., 2021). When problems guidance to solve complex problems
visual to connect to potential calculations.
have an infinite number of possible (Pólya, 1973). Students should learn
For do the plan, the students complete the
approaches, providing a heuristic narrows heuristics sequentially to tackle problems
calculations and develop a solution to the
the approach to be more manageable. If a step by step. Each step requires modeling
problem. The students finish their GHI
problem has a defined number of steps, using think alouds so that students see and
approach through reflect and analyze by
that approach is called an algorithm. For hear how to analyze the problem, develop
reviewing their solution and determining
complex mathematics, adding a heuristic a plan, carry out the plan, and check on
whether it or they make sense.
to one’s instruction may be superior to the reasonableness of the solution. Based
modeling alone (Calucag, 2016). In on Pólya's (1975) problem-solving GHI within algebra. In Example 1 (see
problem solving, GHI involves the heuristic, a standard four-stepwise Figure 1), the students are asked to solve
execution of action sequences to select technique (UMDR, sometimes referred to an algebra problem. Following the
relevant versus irrelevant information in a as UPSCheck) is presented in many aforementioned steps, the students with
word problem. Like SBI, most of the time mathematics textbooks: SLDs analyze and solve the problem using
in problem solving is spent analyzing the GHI in an efficient and practical manner.
problem and generating an approach. •• Understand the problem.
However, unlike SBI, GHI "exemplifies a •• Make a plan. Understand the problem. During
generic approach for solving a problem" •• Do the plan. this stage of the process, students
(Gersten et al., 2009, p. 1210). GHI •• Reflect and analyze. read the problem and share with
strategies' generic and parsimonious the teacher and their peers what
nature makes them flexible for guiding Although GHI approaches, like Pólya’s is occurring in the problem and
students through many problem types. (1973), are well known, it is more what is needed to obtain a solution.
beneficial to employ GHI approaches that
September/October 2023

Rather than a stepwise approach for This means that reading aloud the
individual problems, heuristics present combine visual and verbal information to problem is insufficient. Rather,
students with goal-based sequences that improve information processing (Mayer, students must read to understand
provide checkpoints in their problem- 2003). "Solving word problems is a key features of the problem. In
solving approach that may be used across complex task that demands individuals to Example 1, students should discuss
a range of problems, making them more activate the underlying working memory what is a flower delivery business and
flexible than specific and stepwise executive processes to inhibit non- the variable payment schedule within
algorithms. Although an algorithm is relevant information, semantic biases, and then after 5 hours of deliveries.

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T a b l e 1 Steps Within General Heuristics Instruction

Step Guiding student decision making

Understand the problem What is known from the problem description?


What is unknown from the description?
Develop a visual to make sense of the problem.

Make a plan Determine how to connect computation to determine what is


unknown.
What heuristics approach is the best fit for this problem? Why is this
a reasonable approach?

Do the plan Complete calculations and equation development.

Reflect and analyze Does the answer make sense? If so, why? If not, then why not?

Note. The student follows these steps to guide their use of general heuristics instruction.

F i g u r e 2 Visual model for making a plan


5 hours
$10

$20 $20 $20 $20 $20

$0 $150

F i g u r e 3 Visual model for do the plan


5 hours 5 hours

$20 $20 $20 $20 $20 $10 $10 $10 $10 $10

They should also understand the connection of the first 5 hours of started with a visual to make sense
delivery person earned $150, which deliveries at $20 per hour compared of the problem, the student could
means they likely worked for over to the remainder of the delivery extend it using several lengths of
5 hours. Have the student use self- hours at $10 per hour. $20 and $10 to reach $150. Using this
TEACHING Exceptional Children, Vol. 56, No. 1

questioning (e.g., What do I already illustration, the first 5 hours would be


know to solve the problem? What Make a plan. Planning is one accounted for using $20 increments,
additional information do I need?) of the most critical stages in followed by adding additional
to drive their thinking regarding the process and the most time- hours using $10 increments (see
the problem. Questioning what consuming. Too often, students will Figure 2).
is known and unknown from the go into trial and error to guess how
problem and even developing a best to tackle the problem based on Do the plan. This stage requires
visual to make sense of the problem what they understand. To reduce the students to enact the plan they
will help students decipher key likelihood of students using trial and devised to solve the problem.
points within the problem situation. error, encourage them to incorporate They may opt to use a visual
For Jill’s Flower Shop, sketching a visual representations to make a plan representation to execute the
length-based conceptual view of the using that visual, such as help make computation or a graphic to set up
problem may help students see the sense of the problem. If the student an equation that explains the visual.

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F i g u r e 4 Word problem applying trigonometry

Example 2: Your teacher asks you to determine the height of the school’s gymnasium wall but you are not
allowed to climb to the top. The teacher has you measure 21 feet from the base of the wall. Then, you use
a laser pointer and a protractor to find the angle from the point 21 ft out to the top of the wall. Doing so
reveals a 53° angle. Apply trigonometry to determine the height of the gymnasium wall.

F i g u r e 5 Visual model supporting do the plan

x in 

53◦
21 

Using the visual in Figure 3, students students to connect back to the It is stepwise in that it takes students
could add on from the first 5 hours word problem as written. If only through specific steps to problem solving;
until they reach $150, which would reviewing the visual and concluding however, those steps are not prescriptive
end at Hour 10. solution, the answer would need to but, rather, call on students to analyze
Using the visual in Figure 3, the be reasonable. For this problem, $150 details within the word problem. This
students could develop the equation that makes sense for 10 hours of work, approach is similar to the Kansas
mathematically explains how the money given the payment plan. The formula Strategies Instruction Model (The
accumulates at different rates to reach development may require more University of Kansas Center for Research
$150. Within the first 5 hours, the discussion. For example, $20 per hour on Learning, 2023). In Example 2 (see
amount would be ($20/hour)(5 hours). times the number of hours within the Figure 4), students can apply Pólya's
The amount then becomes $10 per hour first 5 hours would equal $100. Each (1973) technique to solve the advanced
after 5 hours. Students can state this additional hour means finding the algebra problem.
information as ($10/hour)(x – 5 hours), difference in the total number of hours,
where x is the total number of hours. x, and the first 5. Thus, x – 5 must Understand the problem. For this
They can then solve for x and obtain a be multiplied by $10. Overall, going example, students must be aware
value of 10, meaning that the time spent through the GHI stages and reflecting of the meaning of the terms used:
September/October 2023

was 10 hours. on them encourages deeper analysis base, gymnasium, height, protractor,
of problems and helps students and trigonometry. Helping students
Reflect and analyze. The final explore ways to generate reasonable decode the vocabulary presented
step of Polya's (1973) model requires approaches. requires explicit vocabulary
students use metacognitive techniques GHI provides a stepwise but flexible instruction. Students should also
(e.g., self-talk) to check their answer's approach for word problems with discuss that the unknown is the
appropriateness. Establishing their complex number pattern problems, height. They are given the distance
solution's reasonableness allows allowing students to adapt their approach. from the base (vertex) and the angle

57
from the end of that distance to the T a b l e 2 Visual Chart Showing information of the problem to address as
top of the wall. Accumulating Amounts many possible approaches within the
problem as one can determine. Then,
Make a plan. Based on the Hours $ these randomly generated plans are
analysis from the previous stage,
connected to what is given in the problem.
students should develop appropriate 1 20
A benefit of this GHI approach is that it
equations that make sense of the
2 40 encourages students to make more
problem. Teach students to analyze
mathematical connections with the
the problem situation. Because the
3 60 information and then use the data
word problem describes a situation,
generated to answer the problem. A vital
a visual support, such as the 4 80 benefit of this GHI approach is that it
trigonometric triangle (see Figure
allows the students, especially those with
5), would be helpful. This would help 5 100
SLDs, to break down a complex problem
set up the computational plan. In
6 110 according to their current problem-
this case, from the given angle, the
solving skill level, reducing their cognitive
opposite side is unknown, but the 7 120 load while increasing their focus on
adjacent side is known. Therefore,
connecting concepts. For students with
a tangent function would be useful: 8 130
oppositive side SLDs, we recommend teaching the GHI
tan = .
adjacent side 9 140 using think alouds in a stepwise process so
Do the plan. In this stage of that students hear and see how to analyze,
the problem-solving process, the 10 150 plan, and solve word problems.
students use the plan to complete Furthermore, using visuals to set up and
Note. The student links the amount earned
the computation necessary to with the number of hours spent delivering
solves problems aids students in their
determine the answer. The plan flowers. This is a stepwise depiction of problem-solving process.
for this problem concluded that varied rates of change.
using the tangent function would
be helpful. Inputting the given Conclusion
information into the function reveals SLDs, this approach shows improved Mr. Rhodes concentrated his efforts on GHI
x
that tan 53° = , leading to the problem-solving accuracy and superior because this approach is flexible enough to
21
solution that x = 27.87 ft. transfer to more complex problems. cover the entirety of the mathematics that the
For the word problem presented in students may encounter. He is pleased with the
Reflect and analyze. This stage is Example 1 (see Figure 1), the student immediate impact that GHI has on his students
where students review their plan and would analyze the $20/hour by 5 hours with mathematics difficulties, especially those
their answer. In this case, the answer for $100. Next, the student could develop with SLDs. GHI addresses his three main
of 27.87 ft might be rounded to equal a chart for accumulating money over 5 concerns in that it (a) employs visuals that help
28 ft because there was potential hours, such as Hour 6 provides an students comprehend what is required in the
error in their measurement of the additional $10, Hour 7 provides an word problem, (b) prepares students to develop
distance from the base of the wall as additional $20 more, Hour 8 an additional a mathematical plan to solve the problem, and
well as the angle. The GHI stages do $30 more, Hour 9 an additional $40 more, (c) allows students to analyze their solution
not simplify complex computation and Hour 10 an additional $50. Teach based on the visual model.
problems. Instead, they provide an students to create visuals to support their
avenue to break down the complex heuristic by making visuals—in this case, a To increase their algebra performance,
problem into steps to make sense of table with accumulating amounts of the secondary students with SLDs require
the problem and derive an approach varied rate of change (see Table 2). improved instruction in solving
to solve it. Students may also apply the random mathematics word problems, especially
generate and test approach to solve word those with more advanced concepts
TEACHING Exceptional Children, Vol. 56, No. 1

problems with complex concepts, such as embedded. SBI is a powerful approach to


Alternative GHI Approaches in Example 2. In this approach, the solving elementary and some middle-level
While Pólya's (1973) approach is the students would dissect the problem by word problems. However, as mathematics
standard for GHI, several variations are first developing considerations based on becomes more complex, few problems
available. One is the random generate and the problem. Some examples include include underlying structures validated
test approach (Youssef-Shalala et al., determining whether other trigonometric through SBI. Until SBI researchers develop
2014). Using this approach, students go ratios would be more helpful. The such structures, it is essential to include
through the same process of UMDR to students would determine which of sides more flexible problem-solving approaches
generate as many unknowns in the word of the triangle they had and then align that allow students to adapt to the
problem as can be determined before those with the ratios of sin, cos, and tan. complexity of the problems. Therefore, SBI
focusing on the question within the Although the random generate and should be encouraged until students
problem. For secondary students with test approach may sound like guess and approach algebra, when teachers should
academic difficulties, such as those with check, it systematically uses the consider using GHI approaches over

58
student-created strategies. Although we problems revisited: Cognitive processes and A meta-analysis of mathematics word-
highlighted two heuristic approaches, others academic performance in secondary school. problem solving interventions for elementary
Education Sciences, 11, Article 155. https:// students who evidence mathematics
exist, such as the following: work backward, doi.org/10.3390/educsci11040155 difficulties. Review of Educational
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picture, and think of a related problem. We components. Review of Educational Research, assessment highlighted results at grades 4
suggest working with students with SLDs to 79(3), 1202–1242. and 8 for the nation, states, and districts.
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of interest with respect to the research, Hughes, E. M., Witzel, B. S., Riccomini, P. J., Fries, Peterson, R. L., Boada, R., McGrath, L. M., Willcutt,
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Building, 1 University Way, Fort Mill, NC
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