Employees Morale and Motivation in Relation to their Job

Satisfaction
Charizza Mae A. Bermudez, Jhon Emmanuel N. Ferrer, Kimberly B. Sagun, and Cecile Mae
C. Valdez
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INTRODUCTION
Background information

Motivation and employee morale greatly influence job satisfaction in the

workplace. Morale relates to employees' mental state, while motivation drives them to
achieve their goals. The connection between these two factors and job satisfaction is
complex but vital for both employees and companies.

Motivating employees is very important because motivation of every

individual is his willingness to unreservedly work hard for high productivity; meaning
the employee is willing to use all the abilities that he has for the sake of his
organization by utilizing the available opportunities to accomplish his organization’s
mission. (Wakida, 2015)

One of the most important concerns of a manager is to motivate the people to

make their optimum contribution to the achievement of organizational goals. It
therefore, becomes important for him to understand what motivates people. Although
some human behavior is random and consists of emotions and reflexes, most of it is
goal directed in the sense that it is aimed at the satisfaction of some need. (Bagajjo et
al. 2021)

Job is one of the important elements of people’s life. Their living style and
their social lives depend on their jobs. Therefore, it is necessary for every
organization to have satisfied workforce. (Namaziandost 2021)

Job satisfaction or employee motivation is studied not just to handle the turnover but
also there are other adverse effects of dissatisfaction like absenteeism, low
performance, lower morale, low contribution to the team, less coordination, less
orientation towards organizational objective these could affect the organization
capacity to compete in the highly competitive business environment. (Varma 2017)

The loss of motivation at work influences employee satisfaction and have a

negative impact on employee performance and the better job satisfaction and
motivation of employees, the higher the performance of employees and the other
hand, if the provision of job satisfaction and motivation is low, it will lead to
decreased employee performance.
(Octaviannand, et al. 2017)

Job satisfaction are critical to the achievement of a company’s goals job

satisfaction is an organization’s unnoticed success employee performance and job
satisfaction are powerful tools that help in continuously developing and improving
organizational performance to achieve strategic objectives. Job satisfaction is critical
to the overall productivity of any given industry. (Memon, et al. 2019)

The current research uses the principles of reinforcement theory of motivation

and self-determination theory and investigates how motivation and rewards impact on
job performance of employees. Motivation and rewards are examined from intrinsic
and extrinsic perspectives, while job performance is measured from the task and
contextual performance aspects. The mediating effect of job satisfaction has also been
investigated between motivation, rewards, and job performance.
(Kumari, et al 2021)

This study aims to investigate the effects of job-related stressors and

individual-related stressors on employee motivation, job satisfaction and employee
loyalty in the context of Vietnam hospitality industry. The results show that
individual-related stressors positively and directly affect employee motivation, job
satisfaction and employee loyalty while job-related stressors have a positive direct
effect on employee motivation but indirectly affect job satisfaction and employee
loyalty. (M Khuong & U Linh 2020)

Tourism is one of key drivers in Bhutan’s economy. The purpose of this study
was to assess the level of fulfillment of job motivational attributes for hotel
employees and to identify factors that contribute to hotel employees’ job satisfaction.
The exploratory factor analysis generated three factors namely reward and
recognition, work environment, and employee empowerment that represented the
employees’ fulfillment. It is inferred that factors reward as well as recognition and
work environment significantly influenced the employees’ job satisfaction. (Jigme
Norbu & Prateep Wetprasit 2021)

Employee motivation significantly influences job satisfaction. When

employees are motivated, they tend to be more engaged, productive, and committed to
their work. This positive correlation between motivation and job satisfaction
contributes to a healthier and more effective work environment. Employers should
prioritize strategies that enhance motivation to ultimately boost overall job
satisfaction among their employees. ( Zenebe, Ethiopia 2021)

The excerpts emphasize the intricate relationship between motivation, job

satisfaction, and employee performance. Motivation is seen as a driving force for high
productivity, while job satisfaction is crucial for a satisfied and effective workforce.
Recognizing individual needs and understanding stressors play vital roles in shaping
employee motivation and satisfaction, ultimately influencing organizational success.

Statement of the problem

In contemporary workplaces marked by rapid changes, emerging technologies,

and evolving job structures, there is a noticeable decline in employee morale and
motivation, raising concerns about the overall job satisfaction within organizations.
Many employees feel undervalued and overlooked for their hard work and
achievements. The lack of timely and meaningful recognition diminishes their morale,
dampens motivation, and contributes to a sense of dissatisfaction with their roles.
 In the absence of proper acknowledgment, employees may experience a
motivational gap, resulting in decreased enthusiasm and engagement. The intrinsic
drive to excel and contribute to the organization diminishes, impacting overall job
satisfaction. Inadequate recognition not only affects individuals but also influences
team dynamics. A lack of morale and motivation among team members can lead to
reduced collaboration, communication breakdowns, and an overall decline in job
satisfaction across the team. Employees who do not feel recognized are more likely to
explore opportunities elsewhere. This recognition deficit contributes to higher
turnover rates as disheartened employees seek environments where their efforts are
acknowledged and appreciated.

Objectives of the study

The main purpose of the study is to determine the correlation between

employee morale, motivation, and job satisfaction.
Specifically, the study intends to:
•Identify the socio-demographic profile of the respondents in terms of age,
sex, and educational attainment.
•Identify the factors contributing to employee morale in the organization.
•To determine the sources of motivation for employees in the organization.
•To find out the effects of job satisfaction to the employees.
• Assess the relationship between employee morale and job satisfaction.
•Examine the influence of morale and motivation to the job satisfaction of the
employees.

Significance of the study

Some of the benefits of this research for employees include:

>Understanding the interplay between employee morale, motivation, and job
satisfaction enables organizations to develop targeted strategies for improving overall
workplace well-being.
>High morale, motivation, and job satisfaction are often associated with lower
turnover rates.
> In the evolving landscape of remote work, insights from the study can guide
organizations in optimizing virtual work environments.
>Satisfied and motivated employees are likely to be more productive and perform
better.
>The study's insights can contribute to discussions on employee well-being and
mental health, especially in the context of work-related satisfaction and motivation.