Professional Documents
Culture Documents
Lizzie Nunez
Abstract
Among the most longstanding and slippery difficulties for managers is getting people to produce
their best job, even under difficult situations. Indeed, figuring out what drives us as humans is a
centuries-old conundrum. Aristotle, Sigmund Freud, and Abraham Maslow, among the most
significant writers on human behavior in history, have sought to comprehend its subtleties and
have taught us a great deal about why individuals do the things they do. Such luminaries, on the
other hand, lacked the benefit of modern brain science expertise. To be sure, their beliefs were
based on rigorous and intelligent research, but they also relied solely on direct observation.
Managers who want to enhance employee motivation should pay attention. It is difficult to
dispute with the widely held belief that a motivated workforce leads to improved company
performance, which is backed up by actual facts. But, more specifically, what activities do
managers need to take to fulfill the four needs and, as a result, boost their employees' overall
motivation? This research paper will conduct a thotough literature review to attempt to answer
these questions.
satisfaction.
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Overview
Employee motivation is defined as an inner and internal urge to exert the hard work and
dedication and take action in work-related activities. It's been commonly understood as
"psychological influences that affect the nature of a person's conduct in an organization, as well
as a person's amount of effort and perseverance." Moreover, "Motivation can be defined as the
readiness to exert effort in order to achieve a goal or receive a reward. The totality of the
processes that determine the arousal, orientation, and endurance of behaviors related to work
situations has been characterized as motivation at work." Motivated employees are critical to an
organization's success since they are more productive at work. This paper seeks to determine
how managers can play a part in motivating employees through an intensiveiterature review.
Literature Review
Businesses are constantly seeking ways to improve their standards to show the
satisfaction of their employees and the management. The advantage of the step is that the
business will be the one to gain from the changes they will manage to have done in the company.
Therefore, as they try to increase the satisfaction and motivation of their employees, they can
offer training to their managers on certain techniques to help employees in the workplace, which
will have positive outcomes in the future. According to Iqbal & Dastgeer (2017), organizations
have been spending millions of dollars each year as they seek to train their human resource
management on how they will face global competition. The training they have acquired is then
transferred to the employees, where they apply the knowledge, skills, and abilities they have
gained in the job context. Therefore, training becomes a requirement for managers if they want
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training was found to be among the things that are positively related to the performance of the
employees. Additionally, the managers and employees need to know that training is evolutional.
When the employees find that their employers are putting much effort into the transfer of
training, they will be motivated to keep working smarter and more efficiently than they
previously did.
Training provides an open opportunity for the employees to develop skills. Motivation in
a business context is the urge that the employees have after something pleasant has been done for
them, which makes them feel the need to put more effort and contribute to the future success of
the organization they are working in. Research has shown that the effect has been directly
connected to the cognitive, motivational, and behavioral processes (Paulsen & Kauffeld, 2016).
Training evokes positive emotions and increases good relationships among employees and
between employers and their employees. The effect is two-way since a positive group affective
tone leads to motivation to transfer, which in turn leads to a positive group affective tone.
Therefore, if the management of an organization is motivated to train their employees, they will
take it as their obligation to give back and be part of the organization's success.
Work motivation and good social communication among public managers lead the
employee's good performance in the places of work where they exercise their skills freely (Park
& Rainey, 2012). Work motivation is such actions as taking the employees on a trip once the
company has made a great step ahead and congratulating employees once progress has been
noticed, making them feel honored and important in the organization. Human motivation refers
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to energizing a person's behavior, maintaining it, and sustaining it to be optimal as they are
working.
The health of the employees and their well-being has a strong relation to the satisfaction
of the employees. The health of the employees is very important in ensuring they are in the best
place to work and in their good health to provide good performance in the workplace (Bangwal
& Tiwari, 2018). The employee's health being good will also help to improve the psychological
profit and the level of satisfaction. The attitude and the feeling the employees get towards their
job is key to the interaction with their peers, which will also lead to success if it is positive.
satisfaction. A cool, calm, and silent office provides the employees with the best conditions to do
their work. Therefore, an environment that allows the employees to practice their skills and
knowledge is such that it should be calm and concentrated. Once the employees have been
served with the best conditions, they see and take it as their obligation to increase the
productivity of the company. The employees, having been trusted in their place of work, manage
best to practice their skills and knowledge. They also feel more confident, which increases
Training transfer and social support at the workplace are among the best qualities needed
to help an organization move forward and attain the set goals. Organizations are said to have so
much to spend on training their employees in new and useful skills, knowledge, and abilities that
help them contribute to their level best in the organization's success. As they train and gain the
knowledge and skills in training sessions, they are also allowed to create good and strong bonds
among employees (Massenberg, Spurk & Kauffeld, 2015). The aggregated supervisor team level
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linked with the aggregated peer support leads to a motivation to transfer support. Therefore, once
the employees see that their employers are concerned about their well-being and are ready to
contribute to them gaining more skills and knowledge, they will see it as their responsibility to
take part in the organization's success. For our experiment, the participants will be employees
who are experiencing low motivation and satisfaction in the workplace. The goal of this
experiment is to help increase job satisfaction and work motivation. The control group will work
alongside managers with no specified training. The experimental group will work alongside
managers who have been given motivation-focused training. The employee’s job satisfaction and
motivation will be measured by interviews and surveys. Employees with motivating managers
Dialogue about retaining millennials has been witnessed in recent years (Rajhans, 2012).
The primary factor fueling this dialogue has been heightened concern over turnover trends
among millennials. Millennials have been associated with different work values than former
generations. Millennials have also shown behaviors outside of what an employer would describe
as norms. The result has been difficulty in understanding this generation's turnover. There have
been assumptions that millennials' intention behavior is related to rewards, i.e., extrinsic and
intrinsic rewards. A study was conducted in that regard, and the results indicated that both
intrinsic and extrinsic rewards were closely related to turnover intentions. If millennials have a
positive perception of intrinsic and extrinsic rewards, they will be less likely to exhibit turnover
intentions (Bennett, 2020). In a nutshell, rewards play a crucial role in motivating employees,
performance. In other words, motivation has been known to have an impact on job performance.
promotes and maintains workers' motivation (Ouakouak et al., 2020). Both practitioners and
scholars have focused on this. There have been propositions that ethical and emotional leadership
styles impact worker motivation and, therefore, job performance. A study was conducted in
Kuwait's public sector involving about 607 employees. Results of this study indicated that both
emotional and ethical leadership positively impact job performance. Also, employee motivation
was seen to have a positive effect on job performance. Another finding was that job performance
been disclosing why some workers perform better than others. Various essential variables have
been used to explain such differences among employees, for example, demographic factors,
aspiration levels, instinct, and ability. However, motivation has emerged as an issue that captures
the attention of managers and researchers alike. Motivation has been identified as a complicated
phenomenon of contemporary human potential. When it comes to searching for motivation and
how to improve it, it is essential to understand that any behavior has to come from a combination
of both external and internal factors. Motivation can be defined as the psychological forces
determining the direction of an individual's behavior in the organization (Blaskova et al., 2015).
It is also the level of people's effort and persistence when faced with obstacles. Motivation,
therefore, has to do with energizing human behavior. The idea here is that motivation activates
action.
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Studies have been conducted to examine the extent to which perceived authority
legitimacy mediated the relationship between the motivation styles of supervisors and the work-
related outcomes of subordinates. A study was conducted using the controlling and the
the inner motivational resources of employees (Kanat-Maymon et al., 2018). On the other
extreme, the controlling style revolves around supervisors pressuring their workers to conduct
themselves in certain manager-directed ways. The study involved 191 participants, and the
results showed that between the two styles, the autonomy-supportive motivating style was
associated with employees' commitment, work satisfaction, and burnout through legitimacy.
evolved from research on extrinsic and intrinsic motivations. It was later expanded to incorporate
theory research relevant to the workplace focusing on the distinction between controlled
motivation and autonomous motivation and the assumption that all workers possess three
fundamental psychological needs, i.e., needs for relatedness, autonomy, and competence.
Satisfying such needs will promote wellness, high-quality performance, and autonomous
motivation (Deci et al., 2017). There has been a tendency for research in work organizations
from the owner's or employee's perspective. Self-determination theory provides crucial concepts
for guiding the creation of environments, practices, and policies that promote not only wellness
other types of safety participation or safety citizenship behavior. However, little attention has
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been directed towards its performance results or the motivational antecedents (Curcuruto et al.,
2019). A study involving 86 middle managers was conducted, and the results indicated that
safety initiatives predicted objective improvement actions six months later. The study supported
the need to distinguish safety initiatives from other safety behaviors. There is, therefore, the need
to create an organizational context that can support proactive workplace safety management.
Management style is treated in various ways across the training and development
management style when applied to for-profit and authentic work contexts (Hardré & Reeve,
2009). A study was conducted to determine whether or not a training intervention would assist
managers in embracing the autonomy-supportive motivating style toward employees. The study
was also meant to determine whether such employees would, in turn, exhibit greater work
engagement and autonomous motivation. A sample of 14 journals was obtained from various
sources. A literary search was conducted using semantic and google scholar search engines. The
key words “employee motivation” and “ managers” wad used to identify resources. Only peer
Method
Participants
The current study collected data from two hundred and thirty-two employees in a public
company in Florida. Of these participants, 116 were female (50%), and 116 were male (50%).
The age of the sample ranged from 25 to 60 (M=27.56, SD=4.65). in terms of racial and ethnic
demographics, there were 15% Caucasian (N=35), 20% Hispanic (N=46), 25% African
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American (N=58), 30% Asian (N=70), and 10% reported as other (N=23). The participants in the
Participants were given questionnaires to fill out. The questions were short and straight to
the point. The logic behind using short questions is to avoid fatigue as the participants read long
questions. The questions were also few. Employees in an organization might not have a lot of
time to take part in a study. This had to be put into consideration when formulating the survey
questions. In terms of measures, motivation was measured using a six-item scale by Rousseau
and Aube. A 5-point scale was used to measure all the items. The range was from 1 (I strongly
managers can significantly motivate employees." Another question was, "Employee motivation
to obtain valuable information from the participants. There was a mixture of closed and open-
ended questions in the questionnaires. With open-ended questions, the participant was free to
answer in their own words, while the closed questions had predetermined responses for the
participant to choose from. Participants were briefed on how the interview process would be
conducted and consent was obtained. The ethics committee also gave consent to conduct the
study.
Face to face Interviews were also conducted with the participants. More precisely, the
employees were approached and engaged in an interview by the researcher. The intention was to
obtain the views of participants about the research topic. The decision to include interviews in
this study was based on several factors or advantages. For example, using interviews in this
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study enabled the researcher to understand the facial expressions and body language of the
participants. It was also an effective method for understanding the values, beliefs, and personal
opinions of the participants. Interviews also came with a critical aspect of establishing rapport
with the study participants. Establishing rapport with the participants ensured they were
comfortable and engaged in the research process, thus the ability to obtain good responses.
Design
design was used in this study to examine the relationship between X (independent variable) and
Y (dependent variable). In this case, the dependent variable was employee motivation, and the
Results
On the results of the employees based on the questionnaire that was filled, I performed an
analysis of the data using the SPSS statistical software for the t-test, Cohen’s D for the
descriptive statistics, the Q-Q, one-factor ANOVA, and P-P analysis plots to test the hypothesis.
The descriptive statistics of the two variables of the group and the score can be analyzed
in the descriptive table below. On the score analysis, the highest score is 0.98, and the lowest
score is 0.48 for the 232 data collected, which means on the hypothesis, it was achieved since the
Descriptives
Score
N Mean Std. Deviation Std. Error 95% Confidence Interval for Mean Minimum Maximum
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The results on the t-test statistical with one sample test are that the mean difference of the
test value is 0.73409. The analysis of the questionnaire with a 95% confidence interval using the
data of the employees, we can conclude to accept the null hypothesis. The confidence interval
One-Sample Statistics
One-Sample Test
Test Value = 0
Lower Upper
The analysis of the Levene’s test for the two variables, group, and the score, can be
interpreted to be significant because the p-value is less than the significant level of 0.05; hence
we fail to reject the null hypothesis and conclude that the employees who are working are
between the age of 25-60 years.
Descriptives
Score
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N Mean Std. Deviation Std. Error 95% Confidence Interval for Mean Minimum Maximum
ANOVA
Score
Discussion
The analysis of the data collected through questionnaire filling has been of great
significance because the majority of the questions were filled. The questions were short such that
the employees could not feel the fatigue while filling in the questionnaire.
The information that was presented was easy to understand as the question was not so
many. The analysis of the data was easy to interpret as it did not have too many details in the file.
The employees were found to be significant as the number of sample of male to women was
equal in numbers, and the leading race that participated in the study was Asian.
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Levene's test performed through the one-way analysis of variance (ANOVA) is the best
for the analysis as it tests three categories descriptive statistics, the test of the homogeneity of the
variances, and ANOVA. Levene’s test interpretation in the SPSS for the employees found that
Transfer of knowledge and social support at work are two of the most important aspects
that may aid an organization's progress and achievement of its objectives. Organizations are
considered to have a lot of money to spend on training their workers in new and relevant skills,
information, and talents that will enable them to contribute to the organization's success to the
best of their ability. They are permitted to form nice and strong ties among workers as they learn
and develop information and skills in training sessions (Massenberg, Spurk & Kauffeld, 2015).
The aggregated supervisory team level, when combined with aggregated peer support, results in
a desire to transmit support. Employees will consider it their obligation to contribute to the
organization's success if they realize that their bosses care about their well-being and are willing
to help them develop new skills and information. Employees who are feeling poor motivation
and happiness at work will be the participants in our study. The purpose of this study is to see
whether there is a way to improve job happiness and motivation. The control group will work
with managers who have not received any specific training. Managers who have received
motivation-focused training will work alongside the experimental group. Interviews and
questionnaires will be used to assess employee job satisfaction and motivation. Employees who
work under inspiring supervisors are more satisfied and motivated in the job.
The research will be recommended for further studies, and the questions that were
lengthy and personal should be removed. The data of the employees should be collected in
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different firms for it to be normally distributed; for future researchers on related topics, my
recommendation is to use other tools of statistics for analysis for them to compare and contrast.
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References
Bangwal, D., & Tiwari, P. (2018). Workplace environment, employee satisfaction, and intent to
Management. doi:10.1108/ijchm-04-2017-0230
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Blaskova, M., Bizik, M., & Jankal, R. (2015). Model of decision making in motivating
529. http://dx.doi.org/10.5755/j01.ee.26.5.8727
Curcuruto, M., Parker, S. K., & Griffin, M. A. (2019). Proactivity towards workplace safety
238. http://dx.doi.org/10.1080/1359432X.2019.1572115
Deci, E. L., Olafsen, A. H., & Ryan, R. M. (2017). Self-determination theory in work
organizations: The state of the science. Annual Review of Organizational Psychology and
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Hardré, P. L., & Reeve, J. (2009). Training corporate managers to adopt a more autonomy-
2419.2009.00325.x
Iqbal, K., & Dastgeer, G. (2017). Impact of self-efficacy and retention on the transfer of training.
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Kanat-Maymon, Y., Yaakobi, E., & Roth, G. (2018). Motivating deference: Employees'
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Leder, S., Newsham, G. R., Veitch, J. A., Mancini, S., & Charles, K. E. (2015). Effects of the
Massenberg, A.-C., Spurk, D., & Kauffeld, S. (2015). Social support at the workplace,
178. doi:10.1111/ijtd.12054
Ouakouak, M. L., Zaitouni, M. G., & Arya, B. (2020). Ethical leadership, emotional leadership,
and quitting intentions in public organizations: Does employee motivation play a role?
279. http://dx.doi.org/10.1108/LODJ-05-2019-0206
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Park, S. M., & Rainey, H. G. (2012). Work motivation and social communication among public
2660. doi:10.1080/09585192.2011.637060
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Appendix A
Demographic Questionnaire
a. 18 - 28 b. 29 - 39 c. 40 – 50 d. 51 - over
17. How much do you feel you're contributing to the success of the company?
18. How well do you feel your work is recognized by your manager?
20. How well would you measure your performance? (1 lowest - 5 highest)
1 2 3 4 5
24. How are you compensated when you reach your goals? __________
Appendix B
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Appendix C
SUMMARY INFORMATION
Things you should know about this study:
Purpose: The purpose of the study is to examine employee motivation and its relation
to managers.
Procedures: If you choose to participate, you will be asked to attend the interviews
once every week and answer questionnaires.
Duration: This will take about 2 to 3 hours monthly for a year.
Risks: The study has no possible risks to you.
Benefits: The main benefit to you from this research is to increase your motivation in
the workplace.
Alternatives: There are no known alternatives available to you other than not taking
part in this study.
Participation: Taking part in this research project is voluntary.
PROCEDURES
If you agree to be in the study, we will ask you to do the following things:
BENEFITS
The main benefit to you from this research is to increase your motivation in the workplace.
ALTERNATIVES
There are no known alternatives available to you other than not taking part in this study. Any
significant new findings developed during the research which may relate to your willingness to
continue participation will be provided to you.
CONFIDENTIALITY
The records of this study will be kept private and will be protected to the fullest extent provided
by law. In any sort of report we might publish, we will not include any information that will
make it possible to identify you. Research records will be stored securely, and only the
researcher will have access to the records. However, your records may be inspected by
authorized universities or other agents who will also keep the information confidential.
investigator for future research studies without additional informed consent from you or your
legally authorized representative.
MEDICAL TREATMENT
Routinely, FIU, its agents, or its employees do not compensate for or provide free care for
human subjects if any injury results from participation in a research project. If you become ill or
injured as a direct result of participating in this study, contact your regular medical provider. If
you have insurance, your insurance company may or may not pay for these costs. If you do not
have insurance, or if your insurance company refuses to pay, you will be billed. Funds to
compensate for pain, expenses, lost wages, and other damages caused by injury are not routinely
available.
PARTICIPANT AGREEMENT
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I have read the information in this consent form and agree to participate in this study. I have had
a chance to ask any questions I have about this study, and they have been answered for me. I
understand that I will be given a copy of this form for my records.
________________________________ __________________
Signature of Participant Date
________________________________
Printed Name of Participant
________________________________ __________________
Signature of Person Obtaining Consent Date
Appendix C
SPP output
Descriptive Statistics
Group Score
T-test statistics
One-Sample Statistics
One-Sample Test
Test Value = 0
Lower Upper
N Mean Std. Deviation Std. Error 95% Confidence Interval for Mean Minimum Maximum
ANOVA
Score