University of Caloocan City

. Biglang Awa Street Cor 11th Ave Catleya, Caloocan 1400 Metro

NAME: JASMINE MARGARETTE B. OTAP HRM- 1A

TEST I: Multiple choice

1.This is when a company reinvents or take advantage of new areas of opportunity without suffering a
performance crisis.
a. re- energizing b. organizational renewal c. leadership development d. BPR

2.Refers to the revival of an old and mature organization.

a. re- energizing b. organizational renewal c. leadership development d. BPR

3.Aims at cutting down enterprise costs and process redundancies on a very huge scale.
a. re- energizing b. organizational renewal c. leadership development d. BPR

4.Refers to business actions that improve leader’s abilities, capabilities, and attitudes.
a. re- energizing b. organizational renewal c. leadership development d. BPR

5.Occurs in a succession of steps when the organization is functioning.

a. organizational life cycle b. planned change c. organizational growth d. organizational change

6.The process of preparing an entire organization or a significant part of it to achieve new goals
a. organizational life cycle b. planned change c. organizational growth d. organizational change

7.It analyzes both the process through which a group or organization changes its operating methods, technology,
organizational structure, overall structure, or strategies.
a. organizational life cycle b. planned change c. organizational growth d. organizational change

8.The use of organizational resources to improve efficiency and productivity in the workplace.

a. organizational life cycle b. planned change c. organizational growth d. organizational change

9.The one who promotes and enables change to happen within any group or organization
a. change agent b. operational manager c. officer d. consultant

10. The process which the employee is sent to abroad for international assignment.
a. expatriation b. business travel c. repatriation d. vacation
 University of Caloocan City
. Biglang Awa Street Cor 11th Ave Catleya, Caloocan 1400 Metro

NAME: JASMINE MARGARETTE B. OTAP HRM- 1A

11. The process of returning back from an international assignment to a home country after a international
assignment.
a. expatriation b. business travel c. repatriation d. vacation

12. These are the elements of the expatriate training program except:
a. intervention b. language training c. cultural training d. managing life and family life

13. Structured program designed to solve a problem thus enabling the organization to achieve the goal.
a. goal setting b. reward system c. performance appraisal d. intervention

14. This change program involves setting clear and challenging goals.
a. goal setting b. reward system c. performance appraisal d. intervention

15. This is a systematic process of jointly assessing work-related achievements, strengths, and weaknesses
a. goal setting b. reward system c. performance appraisal d. intervention

16. This intervention involves the design of organizational rewards to improve employee satisfaction and
performance.
a. goal setting b. reward system c. performance appraisal d. intervention

17. This intervention helps people choose organizations and career paths and attain career objectives.
a. career planning and development b. employee stress and wellness c. managing workforce diversity

18. This change program makes human resources practices more responsive to a variety of individual needs.
a. career planning and development b. employee stress and wellness c. managing workforce diversity

19. This intervention includes an employee assistance program (EAP) and stress management.
a. career planning and development b. employee stress and wellness c. managing workforce diversity

20. Can occur as an action in anticipation of major changes in the organization’s environment or technology.
a. ISC b. organizational design c. transformational changed d. organizational culture

21. This configures the organization structure, work design, HR practices, and management to guide member
behaviors in a strategic direction.
a. ISC b. organizational design c. transformational changed d. organizational culture
 University of Caloocan City
. Biglang Awa Street Cor 11th Ave Catleya, Caloocan 1400 Metro

NAME: JASMINE MARGARETTE B. OTAP HRM- 1A

22. Initially developed by Worley, Hitchin and, Ross

a. ISC b. organizational design c. transformational changes d. organizational culture

23. Is the behavior of humans within an organization

a. ISC b. organizational design c. transformational changed d. organizational culture

24. The act of changing the business model of an organization to transform it for the better.
a. restructuring organization b. functional structure c. divisional structure d. process structure

25. The most widely used organized structure is where the organization is divided into smaller groups based on its
special function.
a. restructuring organization b. functional structure c. divisional structure d. process structure

26. Known as a product or self-contained unit structure

a. restructuring organization b. functional structure c. divisional structure d. process structure

27. Typically referred to as “horizontal” organizations they are used to enhance customer service.
a. restructuring organization b. functional structure c. divisional structure d. process structure

28. Designs originally evolved in the aerospace industry where changing customer demands and technological
conditions caused managers to focus on lateral relationships
a. matrix structure b. customer structure c.network structure d. self-designing organization

29. Focuses sub-units on the creation of solutions and satisfaction of customer groups.
a. matrix structure b. customer structure c. network structure d. self-designing organization

30. Manages the diverse, complex, and, dynamic relationships among multiple organizations
a. matrix structure b. customer structure c. network structure d. self-designing organization

31. An intervention wherein the organization is able to alter itself.

a. matrix structure b. customer structure c. network structure d. self-designing organization

32. An external entity becomes involved in a situation between two other parties.
a. sensitivity training b. grid training c. survey feedback d. third party
 University of Caloocan City
. Biglang Awa Street Cor 11th Ave Catleya, Caloocan 1400 Metro

NAME: JASMINE MARGARETTE B. OTAP HRM- 1A

33. Also known as a laboratory training.
a. sensitivity training b. grid training c. survey feedback d. third party

34. Aims at attaining much more than the development and growth of individual managers.
a. sensitivity training b. grid training c. survey feedback d. third party

35. Defined as a procedure used by skilled interventionists and organizational members

a. sensitivity training b. grid training c. survey feedback d. third party

36. A technique of OD interventionists that helps to understand the behavior of other people.

a. transactional analysis b. organizational politics c. organizational effectiveness d. organizational effectiveness

37. Refers to the agenda of each employee within a company and the activities they engage in to acquire,
increase and wield power to gain a desired outcome.
a. transactional analysis b. organizational politics c. organizational effectiveness d. organizational
effectiveness

38. Is about the ability to attain the goal by doing the right things
a. transactional analysis b. organizational politics c. organizational effectiveness d. organizational
effectiveness

39. The process of using fewer resources, as well as less time and, less money to achieve the goal
a. transactional analysis b. organizational politics c. organizational effectiveness d. organizational
effectiveness

40. The independent variables that determine the course of development within an organization
a. casual variables b. intervening variables c. end-result variables d. goal approach

41. According to Likert these are the variables that reflect the internal state and health of an organization.
a. casual variables b. intervening variables c. end-result variables d. goal approach

42. The dependent variables that reflect the achievements of the organization.
a. casual variables b. intervening variables c. end-result variables d. goal approach

43. This is the most traditional way of measuring organizational effectiveness.

a. casual variables b. intervening variables c. end-result variables d. goal approach
 University of Caloocan City
. Biglang Awa Street Cor 11th Ave Catleya, Caloocan 1400 Metro

NAME: JASMINE MARGARETTE B. OTAP HRM- 1A

44. The set of principles that dictate what is right and wrong in the workplace.
a. ego state b. ethics in OD c. guidelines d. rules and regulation

45. These are roles of the third party except.

a. educator b. facilitator c. mediator d. arbitrator

46. He developed the method of process consultation for organizational intervention

a. Worley b. Hitchin c. Ross d. Edgar Schein

47. What is the first step in the process of survey feedback?

a. data collection b. follow-up action c. feedback of information d. intervention

48. The ego state when people act, think, or feel their parent once did
a. parent b. adult c. ego state d. child

49. It is the ego state when a person living here and now, gathering facts and computing them.
a. parent b. adult c. ego state d. child

50. It contains all natural feelings, needs, impulses, and potentialities of an infant
a. parent b. adult c. ego state d. child

TEST II: Identification

1. Fact-finding activities are used to determine the current state of a client system.

2. Are intended to improve the effectiveness of teams.

3. Intended to improve the effectiveness of interdependent groups.

4. Activities that rely on gathering information that is then used to understand problems or opportunities.

5. Activities designed to improve an individual's skills, abilities, and knowledge.

6. Activities aimed at improving the effectiveness of organizational structure and job design.

7. Activities designed to assist the client in perceiving, understanding, and acting on events that occur in the
client's environment.
 University of Caloocan City
. Biglang Awa Street Cor 11th Ave Catleya, Caloocan 1400 Metro

NAME: JASMINE MARGARETTE B. OTAP HRM- 1A

8. Developed by Robert Blake and Mouton, these activities consist of a six-phase model involving the entire
organization.

9. Activities designed and carried out by a skilled consultant to manage interpersonal conflict during the
organizational change process.

10. Activities that assist individuals in defining learning goals, understanding others' behavior, and seeing
how others perceive their own behavior.

11. Activities that allow people to focus on their life and career goals and how to achieve them.

12. Activities that include goal setting, problem-solving, and resolving any differences in order to achieve
objectives.

13. These are activities that link interventions to the basic mission and environmental scanning, and which
aid in long-term planning

14. Activities involving large-scale system change or fundamental changes in an organization ‘nature.

15. What process does Edgar Schein invented?

16. Involve the combination of two organizations.

17. A step-by-step methodology, which identifies dysfunctional aspects of work flow procedures, structures,
and systems, and then realigns them to fit current business realities/goals.
18. Entails radically redesigning how subunits work they work together to achieve tighter cooperation and
coordination of tasks.

19. Enhance organizational effectiveness through improvements in technology and structure (Cummings
and Worley,2009)

20. Can occur as an action in anticipation with major changes in the organization’s environment or
technology.

TEST III: Enumeration

1-8. Steps of OD intervention

9-11. types of change agent

 University of Caloocan City
. Biglang Awa Street Cor 11th Ave Catleya, Caloocan 1400 Metro

NAME: JASMINE MARGARETTE B. OTAP HRM- 1A

12-15. roles of change agent

16-19. organizational growth strategies

20-24. Features of change agent

25-30. Six organizational structure design

ANSWER KEY
Test 1

1. B 2. A 3. D. 4. C 5. A 6. B 7. D 8. C 9. A 10. A 11. C 12. A 13. D 14. A 15. C 16. B 17. A 18. C 19. B 20. C 21.
B 22. A 23. D 24. A 25. B 26. C 27. D 28. A 29. B 30. C 31. D 32. D 33. A 34. B 35. C 36. A 37. B 38. C 39. D
40. A 41. B 42. C 43. D 44. B 45. A 46. D 47. A 48. A 49. B 50. D

Test 2
1. DIAGNOSTIC ACTIVITIES
2. TEAM BUILDING ACTIVITIES
3. INTERGROUP ACTIVITES
4. SURVEY FEEDBACK
5. EDUCATION AND TRAINING ACT.
6. TECHNOSTRUCTURAL
 University of Caloocan City
. Biglang Awa Street Cor 11th Ave Catleya, Caloocan 1400 Metro

NAME: JASMINE MARGARETTE B. OTAP HRM- 1A

7. PROCESS CONSULTATION ACT.
8. GRID ORGANIZATION DEVELOPMENT ACT.
9. THIRD-PARTY PEACEMAKING ACT.
10. COACHING AND COUNSELING ACT.
11. LIFE AND CAREER PLANNING ACT.
12. PLANNING AND GOAL SETTING ACT.
13. STRATEGIC MANAGEMENT ACT.
14. ORGANIZATIONAL TRANSFORMATIONAL ACT.
15. method of process consultation
16. MERGE/ ACQUISITION
17. Organizational Process Review
18. Process Reengineering
19. TECHNOSTRUCTURAL INTERVENTIONS
20. TRANSFORMATIONAL CHANGE

TEST 3
1-8 Entry Signals 12-15. consultant , communicator and advocator, trainer, researcher
Purpose

Assessment

Action Plan

Intervention

Evaluation

Adoption

Separation

9-11. People-Focused Change Agents

Organizational & Operational Structure Change Agents

Internal Process Change Agents