REVIEWER

ORGANIZATION AND MANAGEMENT

Name: _____________________________________ Section: __________ Score: _______

I. Choose the best answer.

1. Which of the management functions involves motivating employees and influencing
their behavior to achieve organizational objectives?
a. Planning
b. Leading
c. Organizing
d. Controlling
2. It is a type of management that does not have too many laws and rules that control the
people in the organization.
a. Laissez Faire
b. Aristocratic management
c. Realistic management
d. Democratic management
3. Management theories have evolved through time because of business’ concern on
__________.
a. labor union movement
b. improved productivity
c. government intervention
d. compliance of labor laws
4. Which among the theories of management believes that mass production and task
specialization could lower cost and increase productivity?
a. Theory X and Theory Y
b. The Systems Approach
c. Hawthorne Studies
d. Fordism
5. Which among the theories of management believes that work environment affects
productivity of a worker?
a. Fordism
b. Theory X and Theory Y
c. Hawthorne Studies
d. The Systems Approach
6. Which title is given to an individual who is in charge of and coordinates the activities of
a group of employees?
a. manager
b. employee
c. secretary
d. contractor
7. Which level of management is responsible for developing broad plans and strategies,
and directing subordinate managers?
a. Frontline managers
b. Middle managers
c. Top-level manager
d. Department manager
8. Which level of management is responsible for implementing programs that are
intended to carry out the broader objectives of an organization set by executives?
a. Frontline managers
b. Middle managers
c. Top-level manager
d. Department manager
 9. A manager who possesses knowledge of the processes, equipment, and potential
problems of an industry would posses what type of managerial skill?
a. technical
b. conceptual
c. interpersonal
d. organizational
10. The ability of a manager to interface and work effectively with individuals and groups
is descriptive of what type of managerial skill?
a. technical
b. conceptual
c. interpersonal
d. organizational
11. Strengths and Weaknesses in a business as referred to by SWOT Analysis
a. external factors
b. poor planning
c. internal factors
d. good management
12. An example of Opportunities or Threats from the external environment
a. Competitors
b. GDP per Capita
c. Sales
d. Strengths
13. Trade restrictions have just been lifted allowing your company to expand trade
globally.
a. Political Factor
b. Economic Factor
c. Social Factor
d. Technological Factor
14. A shift in consumer taste, away from the firm’s product is considered
a. Political factor
b. Economic Factor
c. Social Factor
d. Technological Factor
15. Installation of new computer software for your company is an example of a/an
_____________?
a. Political factor
b. Economic Factor
c. Social Factor
d. Technological Factor
16. Advantages of this business type are the owner is their own boss and gets to keep all
the profits.
a. Partnership
b. Sole Proprietorship
c. Corporation
d. Franchise
17. Law firms and doctor’s offices are examples of _________________.
a. Sole Proprietorship
b. Partnerships
c. Corporation
d. Franchises
18. This organizational role is important because it manages capital, taxes, and costs.
a. Operations Management
b. Marketing Management
c. Financial Management
d. Office Management
19. Managers in this area are responsible for managing the activities that are part of
production of goods and services.
 a. Operations Management
b. Marketing Management
c. Financial Management
d. Office Management
20. This is the stage of organizational development where people are at crisis or are
short-term focused.
a. High Performance
b. Stability
c. Chaos
d. Credible
21. These plans are made to achieve the overall organizational goals.
a. Tactical plans
b. Strategic plans
c. Operational plans
d. Single use plans
22. What is the more formal term for what is known as “Plan B”?
a. A crisis plan
b. A calamity plan
c. A contingency plan
d. A catastrophe plan
23. All are considered corporate strategies EXCEPT:
a. Focus
b. Concentration
c. Divestiture
d. Diversification
24. The time horizon of a tactical plan is ____________.
a. less than a year
b. 1 to 2 years
c. 3 to 5 years
d. 3 to 7 years
25. It is a defensive strategy wherein a company sells a part of its business.
a. Liquidation
b. Retrenchment
c. Turnaround
d. Divestiture
26. Occurs in organizations that maintain physically isolated operations or offices.
a. Product Departmentalization
b. Geographic Departmentalization
c. Customer Departmentalization
27. The reporting structure and division of labor in an organization.
a. Organizing
b. Organization Chart
c. Organization Structure
28. Units that deal directly with the organization’s primary goods and services.
a. Line Organization
b. Line and Staff Organization
c. Functional Organization
29. Tasks, duties, and responsibilities or TDRs are specified in ____________.
a. Job analysis
b. Job description
c. Job specification
d. Skills inventory
30. All are basic information found in skills inventory EXCEPT:
a. Special qualifications
b. Job history
c. Salary
d. Loans
31. This external method of recruitment is also referred to as “headhunters”.
a. Employee referrals
b. Executive search firms
c. Labor Unions
d. Professional associations
32. ______________ test is used to measure personality characteristics of the applicant
during the recruitment process.
a. Psychological
b. Polygraph
c. Interest
d. Aptitude
33. In this type of interview, the interviewer asks the applicant to answer set of prepared
questions.
a. Stress interview
b. Panel interview
c. Structured interview
34. The process of determining how well employees do their jobs to a standard and
communicating that information to the employees.
a. Performance Feedback
b. Performance Appraisal
c. Performance Evaluation
35. The amount of money an employee earns when they sell something.
a. Salary
b. Profit
c. Commission
36. A systematic approach to providing monetary value to employees in exchange for
work performed.
a. Compensation
b. Benefits
c. Rewards
37. Which among the financial statements display the costs and expenses charged to
recognize revenues in a specific period?
a. Balance sheet
b. Income statement
c. Cash flow statement
38. Which among the financial statements display the costs and expenses charged to
recognize revenues in a specific period?
a. Balance sheet
b. Income statement
c. Cash flow statement
39. It is the activity of setting up a business or businesses, taking on financial risks in the
hope of profit.
a. Entrepreneur
b. Management
c. Entrepreneurship
d. Corporation
40. Which among the steps in the entrepreneurial process is to divide a broad consumer
into subgroup?
a. Segment the market
b. Develop the business plan
c. Understand the Environment
d. Find the target market
41. It is defined as an autonomous association of persons united voluntarily to meet their
common economic, social, and cultural needs and aspirations through a jointly owned
and democratically controlled enterprise?
a. Sole proprietorship
b. Partnership
 c. Corporation
d. Cooperative

Guess the Word!

1. Benchmarking is the process that involves measuring the performance of your business
against a competitor in the same market.
2. SMART is an acronym that stands for Specific, Measurable, Attainable. Relevant, and
Time-Bound.
3. Scenario planning is a way to assert control over an uncertain world by identifying
assumptions about the future and determining how your organization will respond.
4. Participatory planning is a process by which a community undertakes to reach a given
socio-economic goal by consciously diagnosing its problems and charting a course of
action to resolve those problems.
5. Forecasting is a technique that uses historical data as inputs to make informed estimates
that are predictive in determining the direction of future trends.
6. Based on the modern organization theory, closed system has no interaction with its
external environment.
7. According to the Hersey-Blanchard’s Situational Model, delegating style works best for
leading employees with high competence, high commitment or confidence.
8. Socio-technical system or STS is a work design that recognizes the interaction between
people and technology in workplaces.
9. Bureaucratic management theory states that in an organization, everyone is treated
equal, and the division of labor is clearly described for each employee.
10. Remuneration is also referred to as money paid for work or service.

Type your answers…

1. The 5 different levels of Maslow’s Hierarchy of needs are (1 st to last):
a. Self-Actualization
b. Self-Esteem
c. Belonging
d. Safety
e. Physiological
2. What are the difference between a leader and a manager? Give at least 2.
Leader Manager
Casts a vision for the team Expert in executing the tasks
Looks after a team Oversee a team
Leads by influence Manages by position
Develops ad coaches Drives workers
Depends on goodwill Depends on authority
Focuses on relationship Focuses on objectives

3. What are the four major functions of communication?

1. Regulation or control
2. Social interaction
3. Motivation
4. Information
4. The three methods of control are:
a. Preliminary Control Methods
b. Concurrent Control Methods
c. Post-Action Control Methods
5. What are the two types of recruitment?
a. Internal recruitment
b. External recruitment
6. What functional area of management is the process of managerial planning and carrying
out of the conception, pricing, promotion, and distribution of ideas, goods, and services
to bring about exchanges to satisfy individual and organizational goals?
Marketing management.
7. Give the meanings of the acronyms ICTM and MIS?
ICTM – Information and Communication Technology Management
MIS – Management Information System
8. Give the meanings of the acronyms DTI and SEC.
DTI – Department of Trade and Industry
SEC – Securities and Exchange Commission