SUMMATIVE TEST

Organization and Management

Grade 12 – Senior High School
Gammad National High School

Name: _______________________________________________ Date: __________ Score: ________

Directions: Read each question carefully and choose the best answer. Write only the letter of your answer in your answer
sheet.
_____ 1. What is NOT a characteristic of the work of a typical manager?
a. The work day is fragmented with a great variety of unrelated tasks
b. Their most important communication is written, including reports and e-mails
c. They spend much of their time reacting to unplanned issues and problems initiated by others
d. They often feel like a puppet with others pulling the strings, yet they move in their chosen direction
_____ 2. Which is a true statement?
a. Person who lack either the ability or the aptitude to perform a job will likely succeed.
b. Those who have the aptitude but not the ability to perform a certain can learn to do so.
c. Lack of ability for the job cannot be a hindrance.
d. All of the above
_____ 3. All the statements simplifies the importance of organizational structure EXCEPT one?
a. Defines the system how the tasks are allocated
b. Creates order by arranging the various parts of the organization.
c. Covers production, marketing, and finance and accounting.
d. Promotes coordination of activities and performance results to achieve the organizational strategies and goals.
_____ 4. What is NOT common to the purpose of an organization?
a. Working to benefit multiple stakeholders.
b. Using mission and goals to focus purpose.
c. Having first-line managers create super-ordinate goals.
d. Organizing around ways of serving customer/clients.
_____ 5. What is the first step in solving a particular problem?
a. Evaluate the results c. Implement the chosen course of action
b. Choose the most appropriate course of action. d. Identify and define the problem
_____ 6. What analysis is conducted when managers perform a situational audit?
a. cost minimization analysis c. SWOT analysis
b. industry driving analysis d. competitive forces analysis
_____ 7. In articulating a mission statement, what advice is useful?
a. It should be brief c.it should convey targeted customer needs or wants
b. It should focus on external constituencies d. both A and C
_____ 8. What must entrepreneurs and leaders learn in order to have a successful organization?
a. How to control people and manipulate organizational systems.
b. How to think strategically, influence people, develop organizational systems.
c. How to manage technical details and use current business jargon.
d. How to read balance sheets and income statements.
_____ 9. How can organizations redirect and focus the behavior of employees?
a. by setting goals c. by creating a sense of empowerment
b. by applying selective rewards d. all of the above
_____ 10. Mr. Roy Santos is a manager who strongly believes in a clear delineation of authority in his business
organization and the strict enforcement of rules on discipline among staff. His management style is based on ________.
a. Philosophical management theories c. Behavioral management theories
b. Modern management theories d. Classical management theories
_____ 11. “Management is a process.” What does this statement mean?
a. It aims to achieve specific objectives c. Ushered human relations
b. Doing things right d. Provides job opportunities to people
_____ 12. Managers are typically integrators of?
a. People b. tasks c. technology d. all of the above
_____ 13. Which is NOT the purpose of planning?
a. Focuses on setting objectives c. gives direction to where you want to go
b. Determines how to achieve objectives. d. Develop and emphasize intrinsic rewards
_____ 14. All are considered to be organizing tasks of a manager EXCEPT one.
a. Who will be my staff?
b. Where will I get the resources?
c. What are the reporting and communication arrangements that I will expect from my staff?
d. Will I receive higher salary and compensations?
_____ 15. All of the statement serves as a challenge for managers in planning EXCEPT one?
a. They spend time and resources to get reliable and timely data from various sources to examine those issues
and concerns.
b. They analyze and synthesize results based on the data gathered
c. They identify the key issues and urgent concerns in managing people, situations, and events.
d. They don’t care about the business as long as they are receiving their salaries.
_____ 16. Organizational behavior allows us to be more prepared to cope with the challenges of modern management and
life in organizations. What do the practical applications of behavioral research tell managers?
a. Why humans are inherently ill-suited to the workplace
b. How to improve the odds that their influence will be effective
c. That common sense is the best guide for managers.
d. How to program employees for peak performance through direct, precise application of theoretical models.
_____ 17. Productivity ultimately depends on both _____________.
a. efficiency and effectiveness c. people and money
b. Infrastructure and culture d. satisfaction and revitalization
_____ 18. Studying the future and arranging the means for dealing with it is part of the process of:
a. planning b. organizing c. commanding d. controlling
_____ 19. What is the use of scenario planning?
a. Predicts potential alternative events that might happen.
b. Identifies alternative courses of action in the event that is unforeseen or uncontrollable events.
c. Uses to predict the future
d. Analyzes and synthesize results based on the data gathered.
_____ 20. Organizational success in providing a service or a product depends on __________.
a. Doing product development faster than anyone else.
b. Being the cheapest in the market.
c. Having the first product or service in the market place
d. The product or service being valued by a segment of society.
_____ 21. Motivation includes which of the following?
a. A need, motive, or goal that triggers action. c. The intensity of efforts that is applied to an action.
b. A selection process that directs the choice of action. d. all of the above
_____ 22. What is the role of business in the economy?
a. Drives the economic growth and development of a country.
b. Careful selection and training of workers.
c. Subordination of an individual interests.
d. Ensures continuous improvement of tasks and responsibilities.
_____ 23. Why do planning involves decision-making?
a. To choose the best path to thread on c. to spend more time with the employees
b. To assign and transfer duties d. to sustain the personal needs of the boss
_____ 24. What is the major role of business in economic development?
a. Drives economic growth and development c. Increases population growth
b. Practice best practices d. Increases unemployment
_____ 25. A well-articulated vision typically includes ______________.
a. A statement of purpose, capabilities, and controls
b. A statement of purpose, goals, and image of results
c. A forecast of results expected by the board of directors
d. A leap beyond current capabilities to abandon tired products and markets
_____ 26. Management involves four functions --- planning, organizing, leading, and controlling --- which are
collectively called POLC.
a. Management aims to achieve objectives c. Management is a process
b. Management is using proper resources d. Management is a responsibility
_____ 27. Acting ethically in business is:
a. immoral b. reduces profits c. leads to bad decisions d. promotes long term benefits
_____ 28. What must entrepreneurs and leaders learn in order to have a successful organization?
a. How to control people and manipulate organizational systems.
 b. How to think strategically, influence people, develop organizational systems.
c. How to manage technical details and use current business jargon.
d. How to read balance sheets and income statements.
_____ 29. What is the importance of analytical tools?
a. Serves as a guide in making strategies for the long term success of the business enterprise.
b. Increases interdependence among countries for accelerated economic activities.
c. Gives priority to the efficient use of resources.
d. None of the above
_____ 30. Why does the values of the company need to be carefully identified and assessed?
a. To know how tasks are allocated.
b. To lose touch of the common objectives of the organization.
c. Expertise will be developed further.
d. Guides the purpose of the company.
_____ 31. What is the primary reason why you should study management and organizational behavior?
a. The chances are high, you will spend much of your life working for or within organization.
b. It is fun to learn why people often do dumb things in organization and how to prevent them.
c. The lessons of managerial success can be learned as seven basic habits of organizational behavior .
d. The fastest way to become rich is by working for a firm that provides generous stock options.
_____ 32. When setting key objectives, managers must first seek to articulate _________________.
a. Results that will achieve the earnings per share target of the external market analysis.
b. Results that can be achieved with modest commitment of incremental resources.
c. Mission consistent results to be achieved within a specific future time frame.
d. Sales forecasts that will generate sufficient revenue to increase global market share.
_____ 33. In answering the strategic question, “How do we get there?” managers may evaluate which of the following
actions?
a. Obtaining and allocating resources c. structural re-organization
b. Establishing systems and policies d. all of the above
_____ 34. Which of the following goal-setting situations leads to higher performance than does the simple instruction “do
your best?”
a. goals assigned by management only c. employee depends on the personal goals of the boss
b. active participation of members in goal-setting d. none of the above
_____ 35. The study of organizational behavior mainly involves the study of;
a. individuals and groups b. buildings c. structures d. departments
_____ 36. In SWOT terminology, what would a lawsuit against the organization or price cuts by rivals be considered?
a. a strength b. a weakness c. an opportunity d. a threat
_____ 37. To activate energetic, task-focused behavior, goals should be _______________.
a. clear b. challenging c. specific d. all of the above
_____ 38. What technique will help you determine your strengths and weaknesses?
a. external review b. value analysis c. internal analysis d. feedback analysis
_____ 39. Which of the following rules ensure appropriate working condition?
a. Ensuring safety devices in proper place.
b. Checking if the workers are competent and qualified for the job.
c. Observing timely rest period during long hours of using equipment and devices.
d. Doing regular equipment checkup and preventive maintenance.
_____ 40. Who should answer the question, “What business are we in?”
a. every manager b. top management c. line supervisors d. stakeholders

Prepared by: Approved by:

MARICAR NARAG-SALVA LEILANIE F. GAYUMA

SHS TEACHER Secondary School Principal I