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CONTRACT OF ENGAGEMENT

Date: 10/02/2024

Customer Details:-
Name: Snigdha Banerjee
Email: banerjeesnigdha1993@gmail.com
Mobile: 6291839701
Address: 10/1 Bediapara lane, Near Duttanagar mental health centre opposite to rail quarter, Kolkata, West Bengal- 700077

Herein after referred to as the "CLIENT"

And
VISAS AVENUE PVT. LTD.

Corporate Identity Number:- U74140RJ2013PTC044504

Corporate Office:- 201, 2nd Floor

Kushal House, 39

Nehru Place, Delhi- 110019

Herein after referred to as the VAPL

Authorized Signatory RCIC Client


AND

Mr. Mitesh Kumar R510250 Regulated Canadian Immigration Consultant

276 Elm Ave, Steinbach, MB R5G0E3 Canada

Herein after referred to as the RCIC

Visas Avenue Pvt. Ltd. is an authorized registered company in India registered under

Company Act 1956 and the Corporate Identity Number is U74140RJ2013PTC044504

Having its Corporate Office at above-mentioned address.

In consideration of the mutual covenants contained in this Contract, the parties hereto agree to the following terms and conditions:-

1. VAPL Responsibilities and Commitment

The Client has expressly authorized and designated VAPL Visas Avenue Pvt. Ltd. to act on his/her behalf in the matter of his immigration

application to Canada.

Annexure A – Power of Attorney from Client to VAPL

In consideration of the fees paid and the matter stated above, the VAPL agrees to do the following as per:

Annexure B - Duties of the VAPL

2. RCIC Responsibilities and Commitment

The VAPL asked the RCIC, and the RCIC has agreed, to act for the Client in the matter of:

Immigration Application to Canada Federal Skilled Worker Program under Express Entry
Process.

In consideration of the fees paid and the matter stated above, the RCIC agrees to do the following as per:

Annexure C - Duties of the RCIC

3. Client’s Responsibilities and Commitment

The Client agrees to do the following as per:

Annexure D - Duties of the Client

Authorized Signatory RCIC Client


The RCIC’s obligations under the Retainer Agreement shall become null and void if the Client knowingly provides any inaccurate,

misleading or false material information pertaining to the immigration application. However, the Client’s financial obligations remain.

4. Billing method

The Client or his VAPL will be billed by flat fee with payment.

5. Payment Terms and Conditions

The terms of payment shall be as mutually agreed upon between the parties and the same are mentioned in Annexure G.

6. Refund Policy

The Client acknowledges that the granting of a visa or status and also the time required for processing this application is at the sole

discretion of the Government of Canada and not the RCIC. The Client/VAPL agrees that the fees paid are for services mentioned in

Annexure B, and any refund is strictly subject to compliance, by the Client, of all duties and responsibilities listed in Annexure D. The

terms of refund are mentioned in Annexure F.

7. Dispute Resolution

Please be advised that the RCIC Mr. Mitesh Consulting R510250 is a member of good standing of the College of Immigration and

Citizenship Consultants (CICC), and as such, is bound by its By-laws, Code of Professional Ethics, and other associated Regulations. In

the event of a dispute, the Client, VAPL and RCIC are to make every effort to resolve the matter between the two parties. In the event a

resolution cannot be reached, the Client(s) are to present a complaint in writing to the RCIC and allow the RCIC 30 days to respond to

the Client(s). In the event the dispute is still unresolved, the Client(s) may follow the complaint and discipline procedure outlined by

RCIC on their website https://college-ic.ca/protecting-the-public/code-of-professional-conduct NOTE: All complaint forms must be signed.

CICC Contact Information:

College of Immigration and Citizenship Consultants (CICC)

5500 North Service Rd., Suite 1002

Burlington, ON, L7L 6W6

Toll free: 1-877-836-7543

8. Confidentiality

All information and documentation reviewed by the RCIC, required by IRCC and all other governing bodies, and used for the preparation

of the application will not be divulged to any third-party, other than agents and employees, without prior consent, except as demanded

by law. The RCIC, and all agents and employees of the RCIC, are also bound by the confidentiality requirements of Article 8.1 and 8.5 of

the Code of Professional Ethics. The Client and the VAPL agree to the use of electronic communication and storage of confidential

Authorized Signatory RCIC Client


information. The RCIC/VAPL will use his best efforts to maintain a high degree of security for electronic communication and information

storage.

9. Force Majeure

The RCIC’s failure to perform any term of this Retainer Contract, as a result of conditions beyond his control such as, but not limited to,

Governmental restrictions or subsequent legislation, war, strikes, or acts of God, shall not be deemed a breach of this Contract.

10. Agreement Change Policy

The Client acknowledges that if the RCIC is asked to act on the Client’s behalf on matters other than those outlined above in this

Agreement, or because of a material change in the Client circumstances, or because of material facts not disclosed at the outset of the

application, or because of a change in government legislation regarding the processing of immigration-related applications, the

Agreement can be modified accordingly with mutual consent.

11. Other

In the event Immigration, Refugees and Citizenship Canada (IRCC) or Human Resources Skills
and Development Canada (HRSDC) should contact the Client directly, the Client must notify the
VAPL and/or the RCIC immediately.
The Client must immediately inform the VAPL and/or RCIC of any change in the marital status,
other family or civil status or any change of physical address or contact information for any
person included in the application within 7 days.
The Client understands that he/she should be accurate and honest in the information he/she
provides and that any inaccuracies may void this Contract, or may seriously affect the outcome
of his/her application or the retention of any status he/she may obtain.
In the event of a joint retainer agreement, pursuant to Article 13 of the Code of Professional
Ethics, the Client understands that no information received in connection with the matter from
one Client can be treated as confidential so far as any of the other Clients are concerned
(Article 13.1.1) and that if a conflict develops that cannot be resolved, the RCIC cannot continue
to act for both or all of the Clients and may have to withdraw completely (Article 13.1.2).

12. Termination

This Contract is considered terminated upon completion of tasks identified under Annexure B.
This Contract is considered terminated automatically if material changes occur in the Client’s
profile or eligibility, in which case, it may make it impossible for the VAPL/RCIC to proceed with
services detailed in Annexure B of this Agreement.
The Contract may be terminated, upon writing, by the Client, and fees will be refunded by the
VAPL to the Client as per the terms and conditions of this Contract. And likewise, if there are
any outstanding fees or disbursements due to the VAPL/RCIC, the same shall be remitted by the
Client to the VAPL/RCIC.

Authorized Signatory RCIC Client


Subsequent to Article 14 of the Code of Professional Ethics, this Contract may be terminated, in
writing by the RCIC, provided such withdrawal does not cause prejudice to the Client.
This Contract is subject to the laws which are in effect in the Province of Canada or India.
This Contract of Engagement shall be in force for a period of two years between the parties to
this contract from the date of its signing. VAPL shall conduct and deliver all services specifically
mentioned in the Contract of Engagement for the period of two years. The Contract of
Engagement shall cease to exist automatically after the expiry of that period of two years. The
parties to this Contract of Engagement need not give a separate intimation or notice of
termination for that purpose.

13. Validation

The Client acknowledges that he/she has read this Agreement and has understood it completely. He/ She has also obtained independent

legal advice as he/she deems appropriate. The Client has also sought translation of the same and agrees to the terms of this contract

willingly.

The Client acknowledges that he/she has requested that the Contract be written only in English language.

14. Attachments and Annexure

Annexure A - Power of Attorney by the Client for the VAPL


Annexure B - Duties of the VAPL
Annexure C - Duties of the RCIC
Annexure D - Duties of the Client and Terms and Conditions
Annexure E - Selection factors for Federal skilled worker program Under Express entry
Annexure F – Refund Policy between the VAPL and the Client.
Annexure G - Fee payment plan by the Client to the VAPL

Canada Express Entry Program

Whereas the Client has retained the services of the VAPL as advised by RCIC with respect to his/her application for Canada Permanent

Residency Process under Express Entry Program.

The VAPL, RCIC and Client hereby accept its mandate, subject to the following terms and conditions.

Disclaimer:

VAPL, Visas Avenue does not deal in any type of job or job assistance services.

Authorized Signatory RCIC Client


VAPL. Visas Avenue is not a job recruitment agent or job service provider.
VAPL. Visas Avenue does not offer consultancy on/ overseas jobs/work permits/ international or
domestic placements and settlement in domestic or foreign land

Authorization from the Client to the VAPL/ Visas Avenue

(POWER OF ATTORNEY) ANNEXURE A

TO ALL WHOM THESE PRESENTS SHALL COME:-

WHEREAS I, the Client, am desirous of filing an application for permanent resident visa to
Canada; and
I, the Client, have hired services of the VAPL to represent my interests in relation to the
permanent residence visa application in all respects;
I, the Client, hereby authorize the VAPL to act on my behalf in all respects related to my
application for Canada permanent resident visa and for all purposes, including but not limited to
appointing an RCIC and coordinating and dealing with such an RCIC or immigration consultant
member on my behalf and in all respects, including but not limited to making payment for
services of the RCIC.

AND WHEREAS I, the Client, am presently residing in India/ outside India (whichever is applicable) as mentioned herein above for the

time being, and I, the Client, am personally unable to attend to affairs related to my application for permanent resident visa for Canada,

and I therefore appoint the VAPL and I therefore, confer upon the VAPL the powers as stated above to act on my behalf.

Canada Express Entry Program is proposed to be a two stage.

STEP 1:

Potential candidates express interest in coming to Canada as a skilled worker by creating an online Express Entry profile and providing

information about the skills, work experience, language ability, education and any other details.

Qualified candidates are placed in a pool.

If the candidate has completed education outside of Canada, one is required to show their (ECA) report lists equivalent to the Canadian

education. The IELTS test results are valid for two years and likewise ECA Report is valid for five years. The prospective candidate will

complete an online express entry profile where he/she is asked to provide his/her:

Age
Work experience
Language ability
Education and
Other details needed by the IRCC for assessment.

Authorized Signatory RCIC Client


Once the Client submits the profile online, he/she will get a point score to determine his/her place in the pool using the Comprehensive

Ranking System. The system considers skills, work experience, language ability, education and other factors (namely, strong French

language skills, having a sibling in Canada, or a valid job offer in Canada, etc.) that contribute to economic success for immigrants once

in Canada.

STEP 2:

IRCC regularly invites the top-ranking candidates from the Express Entry pool to apply for permanent residence. Candidates will be

graded against others in the pool using a points-based system called the Comprehensive Ranking System. Points will be awarded on the

basis of the information as has been provided in the profiles of the candidates. Candidates with the highest scores in the pool will be

issued an Invitation to Apply.

If the Client is invited to apply, he/she gets 60 days to submit an online application for permanent residence in one of the following

programs:

Federal Skilled Worker Program


Federal Skilled Trades Program
Canadian Experience Class
Express Entry streams of the Provincial Nominee Program

The IRCC will process the applications received by it. Candidates remain in the pool for a period of 12 months. In the event of the Client

not receiving any invitation to apply for permanent residence within the said period of 12 months, he/she will have to reapply with a

new profile.

Duties of VAPL ANNEXURE B

The VAPL will perform all his duties as advised and under the supervision of the RCIC:-

1. VAPL will consistently provide and guide the Client regarding matters related to the Canadian
Immigration, procedures and programs in the best interest of the Client as advised by the RCIC.
2. Check and review the Client’s details on his/her qualifying points for Canada Express Entry
Program as advised by the RCIC.
3. Collect and identify the Application Form and all required documents in support of the
application for submission to the respective authority under the supervision of RCIC.
4. The VAPL has no control over any unfavorable modification to current selection criteria or
invitations given based on highest CRS score by IRCC which occurs subsequent to the
signing of this Contract and where after the signing of this Contract there is a change in
pass mark, or where there is a retrospective application of new laws on previously filed

Authorized Signatory RCIC Client


applications.
5. The VAPL does not offer any sort of assurance or guarantee, whatsoever, that the Application
would be successful.
6. Completing an Express Entry profile is the first step to immigrate to Canada permanently as a
skilled worker. Completing an Express Entry profile does not guarantee that the Client will
receive an Invitation to apply for permanent residence. An Invitation to Apply for permanent
residence will be based upon one’s Comprehensive Ranking System in the Express Entry pool.
7. VAPL will perform other duties pertaining to the Visa Application as may be specifically asked by
the RCIC.
8. The VAPL acknowledges that it gives full access to RCIC to check the case files of any of clients
regarding the progress at any time during the immigration process and update accordingly.

DUTIES OF THE RCIC ANNEXURE C

The RCIC shall:

Advise the VAPL regarding matters related to Canadian immigration policies, procedures and
programs in the best interests of the Client;

Carry out any and all necessary communication with Canada immigration and Visa Office;

Communicate to Client, via the VAPL, any requests or information received from Canada
immigration services and Visa Office;

Submit all subsequent communication with the Immigration authorities;

Advise the Client via the VAPL of the Final Disposition of his/her application.

RCIC will have no direct contact with Client, unless requested to do so by the VAPL.

The Client acknowledges that the RCIC responsible for the file is a member in good standing of the College of Immigration and

Citizenship Consultants (CICC). As such he/she is bound by its rules and regulations including but not limited to the RCIC Code of

Professional Ethics. The Client acknowledges that in case of fee disputes, failure to preserve Client’s property or failure to respond to

request for information related to this process he/she would raise his/her concerns in writing directly to the RCIC first, and agrees for an

early mediation to resolve the issue. The letter must include the name of the RCIC, issue to which it is related, description of actions

performed or not performed by the RCIC and suggested solution.

The RCIC agrees to respond to a written complaint in writing within 30 days from receiving the complaint. Every effort will be made to

resolve the complaint to mutual satisfaction within 60 days from the date of the written letter. Both parties have the right to bring the

unresolved issue to the attention of the regulatory body after 60 days of the complaint being filed with the consultant. If the Client feels

Authorized Signatory RCIC Client


that the consultant has acted in an unethical manner, and after speaking and directing the concerns in writing to him/her, the parties

cannot reach an agreement; s/he acknowledges that s/he has been informed that he/she can proceed to make a complaint directly to:

The College of Immigration and Citizenship Consultants (CICC):

(Burlington Head Office)

5500 N Service Rd, Burlington, Suite 1002

ON L7L 6W6, Canada

CICC Contact information:

Tel : +1(877) 836 7543

Fax : +1(877) 315 9868

Website : https://college-ic.ca/connect-with-us/contact

If Client is unable to contact the Licensee RCIC and has reason to believe the Licensee RCIC may be dead, incapacitated or otherwise

unable to fulfil their duties, the Client should contact CICC.

The RCIC shall perform his tasks in keeping with the RCIC Code of Professional Ethics. If the Client has any questions or requires

additional information s/he may contact the College of Immigration and Citizenship Consultants at the address and phone number listed

above.

Duties of the Client and terms and conditions of contract of Engagement

ANNEXURE-D

The Client understands, as he/she has been informed and agrees to the following term and conditions:

1. The Client shall provide the VAPL, in detail, all the necessary information and documentation
required, including English translations, in an acceptable form and as requested by the VAPL
and the processing Visa Office.

2. This case has been accepted by the VAPL based on the information and documents provided by

Authorized Signatory RCIC Client


the Client. If the information is unacceptable, false or bogus or incomplete or inaccurate, the
VAPL /RCIC bear no responsibility on the outcome of the Application, or the suitability or
accuracy of the advice given, or the actions taken by the relevant agencies because of such
information.

3. The Client will faithfully undergo the process of Educational Credential Assessment (ECA) with
an accredited credential assessment agency at his costs and expenses. All costs related to ECA
process are non-refundable. The Client has clear understanding that in the absence of ECA,
his/her application cannot be filed for further processing to IRCC

4. The Client will faithfully provide all information / supporting documentation, including the IELTS
test in general module truthfully, as advised by the VAPL/RCIC and the Processing Visa Office
and do so within 60 days of signing of this contract of engagement. The principal Client MUST
get a MINIMUM score of 6.0 band in each of the four modules of IELTS test and/or Such Score to
meet the minimum requirement of 67 Points. Unless the principal Client gets this minimum
score, the application cannot be filed for processing with IRCC. The Client Understand
application cannot be filed despite the above score if his/her total points are less than 67 which
is the basic selection criteria.

5. The definition of desired IELTS as applicable to the Client and his occupation is identified by
IRCC and by minimum pass-mark criteria under federal skilled worker program and applicable
on the date of filing of his application to Canadian Immigration Office.

6. Where the Client is married and he/she wishes to claim points for spousal language areas, then
spouse will also be required to undergo English language tests. The minimum IELTS score that
the spouse must get CLB 4 Level. It is clearly understood by the Client that 5 additional points
under the adaptability factor cannot be claimed unless the spouse provides IELTS score with
minimum mentioned score. Where principal Client reaches pass-mark of 67 points AFTER
consideration of 5 points against Spousal IELTS test report (with required minimum score) and
the spouse does not appear in the IELTS test or does not get minimum mentioned scores (that
get the spouse 5 points), then VAPL cannot file the application with IRCC and this has been
made clear to the Client.

7. The Client will provide to the VAPL all documents and information requested in Visa Office
communication within the timeframes stipulated by the Visa Office, allowing sufficient time for
the VAPL and/or the RC1C to forward such information to the Immigration authorities.
8. The Client understands that the processing delay of his / her application for Canada is the sole
discretion and of Visa Office and the RCIC/VAPL cannot expedite the process.

9. All applicable government and education assessment agencies fee, for all stages, are subject to
change at the discretion of the Government of Canada and the VAPL/RCIC has no control over

Authorized Signatory RCIC Client


such an announcement. The Client will pay the fee as applicable and required by respective
authority for the immigration process.

10. The Client shall accurately disclose in detail to the VAPL, all specific information related to any
and all of the Client's and dependents' current or prior criminal charges, cases and / or
convictions, bankruptcies, etc.

11. The Client acknowledges that the approval of visa and processing time of the application is at
the sole discretion of the Government of Canada and not VAPL/RCIC.

12. The Client acknowledges that RCIC’s /Visas Avenue (VAPL) would have no obligation under
retainer contract and it shall become null and void if the Client knowingly provides any
inaccurate, misleading or false material information.
13. The Client shall notify the VAPL of each and every communications received from the IRCC or
processing visa office through email, writing or telephonic immediately on receipt of such
communication. This includes personal visit by Visa Officer and/or inquiry over telephone.

14. The Client has expressly authorized VAPL to act on his/ her behalf in the matter of his/her
immigration application to Canada under the supervision of RCIC member.

15. The Client shall attend all interviews as and when required by the processing Visa Officer and at
such location(s) as advised by the Visa Office and at his/her cost and promptly follow all
instructions as communicated by the Visa Office.

16. The Client shall demonstrate possession of sufficient liquid funds prior to visa issuance and
throughout during the processing of his/her application in accordance with the requirements of
the Canada Government's policy on settlement of funds.

17. The Client shall pay the applicable processing fee and Right of Landing fee for self and family to
IRCC. He/she understands that his/her application for the Permanent Resident Visa cannot be
filed without the processing fee at Canada federal stage and cannot be further processed for
visa issuance without payment of Right of Landing fee for self and applicable family members.
The amount of the applicable processing fee and Right of Landing fee has been intimated to the
Client, who in turn has confirmed that he/she is capable of meeting such funds at any and all
points of time.
18. That the application processing fee paid by him/her to Canadian Visa Office for self / co-
dependents is not refundable by the High Commission/IRCC and the VAPL or the RCIC is not a
party to such payment or refund, irrespective of the outcome of his/her application.
19. All documents / information provided by the Client should be legal, valid and genuine. This
includes, without exclusion to the other documents, educational and experiences certifications.

Authorized Signatory RCIC Client


Any false or misleading information or documents can lead to refusal of the application, and the
Client can be banned from future applications for Canadian Immigration. It would be the sole
responsibility of the Client to prove the legality, validity and genuineness of the submitted
documents.

20. The Client shall immediately inform the VAPL all information related to any change of residential
/ mailing address, educational / professional qualifications, change of marital status /
employment or employer, newly born children or any police/criminal case - subsequent to filing
of application and during processing till the issuance of Permanent Resident Visa. The Client
understands that any above change can affect the outcome of the visa application in 7 days.

21. The Client shall follow all instructions and guidelines given and provided by the VAPL at the time
of filing and during the processing of his/her application and till the time file is finally disposed
of by the Visa Office.

22. VAPL/RCIC shall never be responsible for payment/refund/reimbursement of any expenses /


costs incurred by the Client, including those incurred on

Postage, courier (Domestic / International) and communications;


Processing fee / application fee/ Right of landing fee paid to the High Commission for self,
spouse and dependents that form part of the Immigration application;
Notarization and Attestation Fee;
Language proficiency training or tests or for skills/academic credentials assessment;
Documentation formalities including passport, police clearance certificate, marriage registration
or any other document;
Assessment fee paid to any educational qualifications / professional body;
Conveyance / transport for visiting VAPL Office or the Visa Office or for visiting the venue for
interview or carrying out an exploratory visit to the destined country;
Any other third-party fee outside the scope of the fee paid to the VAPL;
Any service tax due on fee paid to the IRCC.

The above-mentioned costs shall be borne by the Visa Client solely and exclusively.

23. In each case, Government fee and other third-party fee (like Medical, PCC, IELTS, Notarization of
document, Courier charges etc.) is NOT included in the consultancy fee paid to the VAPL. The
third-party fee and Government fee is to be borne by the Client.

24. A positive assessment or decision is a complete discretion of the relevant Agency or Authority
and the VAPL has no say in the final outcome of the application of the Visa Client or any say
during the processing of the said application at any point of time, whatsoever,

25. The Client shall pay the VAPL fee (Visas Avenue Fee), as per the terms set forth in this

Authorized Signatory RCIC Client


contract.

26. The Client needs to submit the required document as suggested by the VAPL within the
stipulated time frame. Failing to do so would lead to automatic termination of this Contract and
the VAPL /RCIC shall not be liable to pay any refund to the Visa Client.

27. The Client acknowledges that he/she has been informed about the average waiting
periods/ average processing time, as applicable to his /her visa category and further that
such waiting periods/average processing time is subject to discretion of the processing
visa office or assessment authority. VAPL/RCIC has no control over such processing period in
any manner, whatsoever.

28. The VAPL /RCIC does not and has not given any assurance, advice or commitment on Job
assistance or job guarantee, post or pre visa approval and post landing services in Canada to
the Client. The Client understands that VAPL, Visas Avenue Pvt. Ltd. is not a job procurement
and/or job assisting agency.

29. Please note that VAPL is not obligated to refund any fee already paid to the VAPL if the Client
wants to withdraw the application due to any personal reason/ unfavorable conditions/change of
mind or any other reason of the Client whatsoever.

30. Secondary Client has to submit Education Credential assessment Report (ECA) and IELTS test
Report if required and applicable.

31. Client agrees to bear additional fee of Rs. 20000 to the VAPL if there is any change in the
composition of family status (addition/separation/divorce of/with the spouse or new born
child/adoption of child/obtaining custody of child from previous marriage/relationship) after
receiving the invitation to apply from the Government of Canada.

32. The Client(s) have understood and accepts all the terms and conditions, that are shared and
discussed in this contract, if engaged, a copy of which has also been provided to him/her.

33. The parties, hereto, expressly agree that this agreement only be written in the English language
and the terms of the agreement have been understood completely by the parties to this
Contract. The parties voluntarily agree to be bound by the terms and conditions expressly laid
down by this Contract.

34. The Client must disclose all medical history and any criminal charges levelled against him/her
before and/or during the immigration application process. In the event of rejection due to
suppression of material information, submission of fraudulent documents or false

Authorized Signatory RCIC Client


representation of required information, the VAPL will not be liable to pay any refund to the
Client whatsoever.

35. The Client must also provide employment reference letters, from his/her employers with clear
mention of duties and responsibilities performed by him/her with various employers-for the
claimed years of experience.

36. The Client must provide police clearance certificate(s) for self, spouse and all children above 18
years for all countries where he/she has stayed for 6 months or more.

37. In case of any unfavorable circumstances generated by Government of Canada that restricts
the application in Express Entry System, then the VAPL will hold the process till the conditions
become favorable or where the Client can apply to any other alternative country (if eligible)
after taking written consent from the Client.

38. VAPL/RCIC shall not help / assist in any of the following, directly or indirectly:

Obtaining Police Clearance Certificate.


Passport work of any nature.
Any documents / evidence, pertaining to his/her case and as may be demanded by the Visa
Officer.
Proof of settlement funds in support of the application for self and immediate family including
spouse and children.
In undergoing various language proficiency tests or meeting the requirements of various
language/academic/ professional assessment bodies.

The Client(s) acknowledge that they have retained a true copy of this Contract of
Engagement and have been advised that they may obtain independent legal opinion
about this Contract before signing the same. Moreover, if the Client needs/has any
clarification/objection on any of the clause mentioned in the Contract, he/she can contact the
VAPL within 72 hours from the date he/she gets the copy of the agreement online/offline for his
signature post which it would be considered as acceptance of Contract including the terms and
conditions therein. After the completion of a period of 72 hours, VAPL shall not be liable for any
refund and will forfeit the amount paid as consultancy fee.

39. During the validity of the Contract which is for two years from the date of the signing of the
Contract of Engagement between the parties. An ClAnt can apply for 2 PNP
options consecutively only as per the eligibility criteria defined by IRCC/ PNP and the EOI under
each PNP will be created a maximum of 2 times or as applicable. consecutively/sequentially. If

Authorized Signatory RCIC Client


the Client/Client wants Visas Avenue to create an additional E.O.I for the 3rd time, then a new
Contract of Engagement will need to be entered into between the parties.

Selection Factors for Federal Skilled Worker Program ANNEXURE-E

Following selection factors are applicable on the date of signing of the contract of engagement

Selection Factor Points

Education - Maximum 25 points

Proficiency in English and/or French - Maximum 28 points

Experience - Maximum 15 points

Age of principal Client - Maximum - 12 points

Arranged employment in Canada -Maximum 10 points

Adaptability - Maximum 10 points

Total - Maximum 100 points

Pass mark 67 points

Notes:

Above selection factors are applicable on the date of signing of this Contract of Engagement.
Selection factors and criteria are subject to change without any notice and the Client will need
to meet the criteria and pass-mark as applicable on the date of filing of application.
Please note that the minimum criteria for filing express entry program are 67 points constituting
six selection factors as mentioned above.
IELTS is mandatory for the Client and without which application would not proceed further. In
that case VAPL will not be liable to pay any refund.
The Client and the spouse, if applicable, shall undergo General IELTS test. Threshold band
required for the main Client is CLB level 7 i.e. 6 in each ability (reading, writing, speaking, and
listening) in English Language and spouse with CLB level4 in English language and can help the
principal Client With 5 additional adaptability factors points. This also means to claim bonus
points for spouse would need to appear in the IELTS General Training Test.

Client understands and agrees that his/her application cannot be filed without the required IELTS score. If the Client is not able to score

the required bands he/she should reappear for the IELTS test until he/she gets that score and meet the 67 points eligibility criteria.

Authorized Signatory RCIC Client


Refund Policy ANNEXURE F

Refund and Cancellation:

RCIC/VAPL will not, under any circumstances, issue refunds for early/premature service withdrawal by the Client.

After signing of this Contract of Engagement, there may be circumstances leading to a refund request of the fee paid to the VAPL.

Depending on the situation, the following conditions will apply to Client’s request for refund for any fee paid to the VAPL by the Client:

1. Refund of 50% of the amount paid to VAPL is due if the results of Education Credential
Assessment (ECA) lead to a situation where his/her application cannot be filed for further
process at IRCC Canada. (Clause no.1 not applicable on the installment or part payment option
plan).

2. Refund of 25% of the amount paid to VAPL is due if the application is refused or returned by
IRCC because of any reason apart from clause number 3 below.

3. No refund, whatsoever in case the application for the permanent resident visa is refused at any
stage after positive credential assessment is received from ECA as well as been accepted at
IRCC, Canada.

4. Please note that Provincial Nominee Programs (PNP) under Express Entry Program have their
own criteria and eligibility. VAPL/RCIC holds no responsibility if Client is not eligible or the
application has not been filed for any PNP for any reason whatsoever. In this case VAPL will help
the Client for the Direct Process for Express Entry. He / She has to wait for the draw.

5. In a situation where the Client does not get any invitation for a period of 12 months of lodgment
into the pool in direct entry steam or the circumstance mentioned above, in point 4 of this
refund Policy, then VAPL would reapply in the next program year without any additional
charges. If the Client does not wish to reapply in the next program year, the VAPL would refund
25% of the fee already paid by the Client to the VAPL. However, there will be no refund if the
Client reapplies and chooses to withdraw or does not wish to proceed with his/her application
during the process. Else, the VAPL would provide an option to the Client to apply visa for any
other country for which the Client may be eligible to apply. Such visa application to any other
country would be done with mutual consent of the parties to this Contract/Refund Policy.

6. After signing of Contract of Engagement, where the Client’s application has still not been filed
or has been filed but cannot be processed or is refused , the VAPL has the right to
withdraw their services without any refund of service fee already paid, in the circumstances
mentioned herein below:-

The Client does not apply and provides the ECA report within 60 days of the signing of the
agreement/contract of engagement.

Authorized Signatory RCIC Client


The Client drops the idea to further proceed with filing of application at any of the application at
any stage including the processing stage, after signing this contract, for any reason whatsoever.

The Client does not follow various instructions and terms and conditions and requirements
mentioned in this Contract.

The Client does not enroll for credential assessment (ECA) process at his/ her costs, the Client
does not enroll for IELTS test and / or does not secure the desired band which will make his/her
application meet the minimum eligibility requirement that is 67 points at present,

Where applicable, the Client’s spouse does not undergo IELTS test or and gets the desired band,
enabling the Client to meet the minimum point criteria under the selection grid mentioned in
the selection factors.

The Client does not undergo the medical examination required by the Visa Office.

The Client does not attend the interview at the Visa Office, if and when interview is scheduled.

If Client attends the interview without the knowledge of VAPL and his/ her case is refused.

After filing the application, the Client decides to withdraw his/her application because of any
long processing time delays from Canadian High Commission / Provincial Authority. The Client
has been apprised that the processing time delays of PR application are not within the control
and discretion of the VAPL and are determined solely by the Canadian Government and External
factors, over which the VAPL has no control, whatsoever.

Where after the signing of this Contract of Engagement, the Client’s case does not qualify and
could not be filed in IRCC/ Canadian High Commission/ Provincial Authority/ IRCC due to
changed pass mark/changes in the Immigration Act, Rules and Regulations or due to any
change in the application procedures or regulations announced by the Federal Government
Agencies or IRCC.

During the Immigration process refund would not be applicable if Province stops accepting the
application or quota get filled. In such a case VAPL would wait for it to re-open or would apply
under Direct Express Entry, if possible.

The VAPL has no control over any unfavorable change in current selection criteria that takes
place post signing this agreement. And where after the signing of this agreement, if there is a

Authorized Signatory RCIC Client


change in the pass mark, or where there is a retrospective application of any new law on
previously filed applications, the VAPL /RCIC shall not be liable for any unreasonable refund in
such a scenario.

Refund Clause will not be applicable if case is transferred from one program to another due to
any reason/circumstance.

7. VAPL is not liable to pay any amount if the reasons for rejection are any of these

If the Clients fails to attend the visa interview.


Failure of medical examination by the Client or his or her family members included in the
application.
Failure to provide a genuine Police Verification
Submission of fraudulent documents.
Failure to provide Employment Verification from the Employer.
Prior violation of any immigration or visa law by the Client or any of his or her family members
included in the application.
Late submission of any additional documents requested by the Visa Office anytime at a later
stage

8. There would be no refund if the Client abandons his/her case within 3 months from the date of
registration. Non-communication with VAPL for a period of 3 months shall be considered
abandonment and the Client will not be entitled to any refund whatsoever.
9. The VAPL is not responsible for any delay caused by third-party services such as Courier
Services etc., based on similar external factors like these. Also, Clients cannot claim a refund of
service charges.

10. The Fee paid to VAPL by the Client has no reference to the market charges and are as per the
company standards to which the Client has agreed upon. Any claims after the registration,
signing of contract, like charges being too high etc., would not be entertained and the Client
would have no right to contest the same as it was explained and expressed through all the
sources of information, and the Client has been informed before registering.

11. It is understood that submission of application for immigration is never generic, routine and/or
time bound. The concerned Case Officer, at any stage, may call for additional documents, as
per the changing requirements of the process, and may request for further submission of such
additional documents to the concerned immigration authorities. Any request for refund on these
grounds will not be entertained at all.

12. The Client should also understand and accept that no refund or transfer of VAPL fee towards a
friend or a relative will be done in the event he or she abandons his/her application and/or
decides to opt out due to any reason during the proceedings after he/she signs-up.

Authorized Signatory RCIC Client


13. The Client should also understand and accept that no refund or adjustment of VAPL fee will be
done in the event he or she abandons the original service/process he or she has signed-up for
and decides to switch over to another service/process or opts for immigration to a different
country.

14. The Client will offer every needed information and papers, such as the English translations, in
an agreed form as sought by IRCC and the involved Visa Office. It has been fully agreed upon by
VAPL under the supervision of RCIC on the ground of the facts and papers presented by the
Client. The Client understands that in case the furnished details are found to be inaccurate or
fake or deficient or incorrect, the same will not be entertained by the concerned Immigration
authorities. Moreover, VAPL under the supervision of RCIC takes no responsibility, whatsoever,
for any negative outcome of the application and the ensuing rejection on that basis. No refund
shall be claimed either of the Documentation charge or the amount paid to the Government
organizations under such a situation, by the Client. The VAPL treats all Clients’ cases with
utmost sincerity and endeavors to achieve a positive result but does not give refunds because a
case was unsuccessful.

Under all circumstances, the refund liability of the VAPL will never exceed the amount actually paid to VAPL as consultancy fee. It shall

be further subjected to various clauses that are part of this Contract of Engagement Refund liability and will never include any

Government Fee or any other expenses incurred by the Client towards application processing, Assessment of Academic /professional

credentials, Training or language test expenses, translation of documents, passport preparation, any other documents, any other

expenses incurred in relation to visa application and process thereto

In any circumstances whatsoever the RCIC will not be responsible for any refunds to any Client at all. Only the VAPL shall be responsible

for issuing the refunds if a refund is found to be applicable.

If refund is applicable and is approved, the refund procedure would take 45 working days from the date of approval of the refund

initiation.

Note:- The refund amount under any circumstances applicable would be calculated on principal amount only without any interest and

would not include the government taxes as are applicable on the said date.

Authorized Signatory RCIC Client


Payment Option

Client agrees to pay a consulting fee Rs. 65000/- + 18 % GST i.e. Rs. 76700.00/-

Consultation & Documentation Assistance charges for Canada Rs. 65000/- + 18% GST i.e. Rs. 76700.00/-
Express Entry FSW +PLS (D)
Payment Received on 08/02/2024 Mode of Payment: Payu Basic Rs. 65000.00/-
Payment Gateway Add:- IGST Rs. 11700.00/-
Ref. No. 19058604475
Total Rs. 76,700.00/-

Under all circumstances, the refund liability of the Visas Avenue will never exceed the amount actually paid to the VAPL as
consulting fee and shall be further subjected to various clauses of all that form part of this contract of engagement Refund liability
will never include any Government Fee or any other expenses incurred by the client towards application processing, Assessment
of Academic /professional credentials, Training or language test expenses, translation of documents, passport preparation, any
other documents etc.

Disclaimer:-The VAPL has its Corporate office at New Delhi and registered office at Kota, Branch offices in Mumbai,
Bangalore, Chennai, Noida, Hyderabad Kolkata and Pune. All disputes arising out of this agreement shall be under
the exclusive jurisdiction courts at New Delhi.
Read, explained and understood by the both the parties to this contract of engagement.

Authorized Signatory RCIC Client

Authorized Signatory RCIC Client

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