Professional Documents
Culture Documents
Complete
Column 0
Column 1 F
1. PRODUCT
WHAT
LEVEL
TYPES
consumer product
Industrial product
PLC
c7: PRODUCT 1
iPhone 2G 8GB memory storage: 2007
sale,cost,profit,customer,competitor
product,price,distribution,ad,sale promotion
introduction: in the first stage of its life cycle, iPhone 2G sales were low
because customers were innovators. They had not been familiar with the
Apple brand, and smartphones. Coupled with high advertising, sales &
marketing costs, this results in a period of negative profitability/loss for
the company. There are few competitors to Apple in this phase. price
$599 . Nine new tv ad, 2000 stories media
growth: as customers gradually built affinity towards the product, the sales
of iPhone 2G sharply increased. The cost per customer was reduced to
the average level; therefore, Apple lowered the price to attract more
customers. As a result, the profit rose from negative to positive. Nokia
N59, LG . offer discount 200
c7: PRODUCT 2
For example, in 2008, HTC also launched its first smartphone powered by
Android.
→ Apple introduced a new product iPhone 3G
decline: customers had less interest in the product, the number of sales
eventually dipped, and the profits declined. Apple phased out the 2G
growth-share matrix
market penetration
market development
product development
diversification
2. DECISIONS
individual product decisions
c7: PRODUCT 3
product mix (portfolio) decisions
3. BRANDING STRATEGIES
brand: consumer perception and feeling;
brand equity: the differential effect that knowing brand name has on customer
response
4 perception dimensions:
differentiation
relevance
knowledge
esteem
.
name
development: 4 choices
c7: PRODUCT 4
brand extensions: extending brand name to new product categories
new brand: new brand name when enters a new product categories
c7: PRODUCT 5